Experts I Need Your Help

I have this old pcs in my house both are mickey mouse brands but I have a few
files I want to get out of thme. this files are mostly personal info that's
why I haven't forget this PCS for all the sensitive info I have there, I even
changed the power supply in one of them to make sure I always see my files
print them etc, honestly I rather have those files there in my old w98 that
has no access to the net than here in this new pc which is always online.

But like we all know we can't depend on those old machines I want to get
online with those PCs windows 98 and send me a few emails with this word and
excel files.

I tried to connect last night I even install the att setup cd twice and
nothing happens only an error unable to read the modem (the att modem) and
att's number.

I called and they told me because Microsoft doesn't support 98 anymore,is
unsafe,and old.... they can't help me and their modems don't support any old
systems soooooo they say I'm never going to be able to go online with this pcs
I called 3 times and the 3 persons told me that it makes sense but come
on!! Is there something i can do? to get online ????

Rather than continuing along the (on-line) route you are attempting, you
might want to consider a couple of alternative methods of retrieving your
personal files from your two old PC's. :-

1) Removing the hard drives and connecting each of them in turn to your
'new pc' as secondary drives to access those files.

2) Or better still, an alternative method could be by using an IDE-USB
adapter to access (and transfer) the files.

See the following example :-
http://www.usb-ware.com/usb-2-ide-adapter-ud200.htm
But you might find a cheaper price by doing a further Google search.

Rather than completely scrapping your old PC's, your old drives could be
recycled and used as extra (portable?) storage.

Mart


"Eduardo" wrote in message
...
I have this old pcs in my house both are mickey mouse brands but I have a
few
files I want to get out of thme. this files are mostly personal info
that's
why I haven't forget this PCS for all the sensitive info I have there, I
even
changed the power supply in one of them to make sure I always see my files
print them etc, honestly I rather have those files there in my old w98
that
has no access to the net than here in this new pc which is always online.

But like we all know we can't depend on those old machines I want to get
online with those PCs windows 98 and send me a few emails with this word
and
excel files.

I tried to connect last night I even install the att setup cd twice and
nothing happens only an error unable to read the modem (the att modem) and
att's number.

I called and they told me because Microsoft doesn't support 98 anymore,is
unsafe,and old.... they can't help me and their modems don't support any
old
systems soooooo they say I'm never going to be able to go online with this
pcs
I called 3 times and the 3 persons told me that it makes sense but come
on!! Is there something i can do? to get online ????

Being as kind as I can about AT&T Internet Support services: AT&T never has and
never will, ever have a clue on proper public relations with their internet
consumers. I see they haven't changed their smoke and mirrors tactics when consumers
inquire about issues with their internet service. The second to best thing they ever
did was to acquisition their internet service to Comcast. The first best would be
for them to get out and stay out of the internet business. The ultimate best, would
be an order to relinquish any internet services within their control, and ban them
from ever having any direct or indirect internet association.
They are the same bile now as they were in the past and will be the same bile in
the future.

Set up an OE account on each 98 machine using the same configuration settings you
have now in the PC you're using.
Or
Set up your email using the instructions from their site he
http://helpme.att.net/article.php?item=287

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"Eduardo" wrote in message
...
I have this old pcs in my house both are mickey mouse brands but I have a few
files I want to get out of thme. this files are mostly personal info that's
why I haven't forget this PCS for all the sensitive info I have there, I even
changed the power supply in one of them to make sure I always see my files
print them etc, honestly I rather have those files there in my old w98 that
has no access to the net than here in this new pc which is always online.

But like we all know we can't depend on those old machines I want to get
online with those PCs windows 98 and send me a few emails with this word and
excel files.

I tried to connect last night I even install the att setup cd twice and
nothing happens only an error unable to read the modem (the att modem) and
att's number.

I called and they told me because Microsoft doesn't support 98 anymore,is
unsafe,and old.... they can't help me and their modems don't support any old
systems soooooo they say I'm never going to be able to go online with this pcs
I called 3 times and the 3 persons told me that it makes sense but come
on!! Is there something i can do? to get online ????

Use a thumb drive or floppy disk to transfer files.

--
Regards

Ron Badour
MS MVP 1997 - 2007


"Eduardo" wrote in message
...
I have this old pcs in my house both are mickey mouse brands but I have a
few
files I want to get out of thme. this files are mostly personal info
that's
why I haven't forget this PCS for all the sensitive info I have there, I
even
changed the power supply in one of them to make sure I always see my files
print them etc, honestly I rather have those files there in my old w98
that
has no access to the net than here in this new pc which is always online.

But like we all know we can't depend on those old machines I want to get
online with those PCs windows 98 and send me a few emails with this word
and
excel files.

I tried to connect last night I even install the att setup cd twice and
nothing happens only an error unable to read the modem (the att modem) and
att's number.

I called and they told me because Microsoft doesn't support 98 anymore,is
unsafe,and old.... they can't help me and their modems don't support any
old
systems soooooo they say I'm never going to be able to go online with this
pcs
I called 3 times and the 3 persons told me that it makes sense but come
on!! Is there something i can do? to get online ????

Hi,
I am no expert. I installed the ATT modem without using the disk, you
cannot use the disk with Windows 98. I just plugged it in and got on
line.There were some thing you have to do to before you can get on line. I
do not remember what they are. Of course ATT won't help you in any way. They
want everyone to update to the latest versions. They have not trained any of
their techs to help us. I ask this group if I need any help. Of course there
are other providers that still will support Windows 98. I think you have to
look around to find them. Good luck if I find anyone that can help I will
have them post here. Windows 98 is as reliable as any other OS, maybe even
more reliable. Please don't believe the ATT excuse. I plan on keeping mine
until this machine dies. I have had it since June 1, 2000.
Angel

"Ron Badour" wrote in message
...
Use a thumb drive or floppy disk to transfer files.

--
Regards

Ron Badour
MS MVP 1997 - 2007


"Eduardo" wrote in message
...
I have this old pcs in my house both are mickey mouse brands but I have a
few
files I want to get out of thme. this files are mostly personal info
that's
why I haven't forget this PCS for all the sensitive info I have there, I
even
changed the power supply in one of them to make sure I always see my
files
print them etc, honestly I rather have those files there in my old w98
that
has no access to the net than here in this new pc which is always
online.

But like we all know we can't depend on those old machines I want to get
online with those PCs windows 98 and send me a few emails with this word
and
excel files.

I tried to connect last night I even install the att setup cd twice and
nothing happens only an error unable to read the modem (the att modem)
and
att's number.

I called and they told me because Microsoft doesn't support 98
anymore,is
unsafe,and old.... they can't help me and their modems don't support any
old
systems soooooo they say I'm never going to be able to go online with
this
pcs
I called 3 times and the 3 persons told me that it makes sense but come
on!! Is there something i can do? to get online ????

1 Thanks for your responses
well there's no way I can get the computer to work with the ethernet of my
modem i spoke with att again and only bacause i was rude they help this
time.

and is no way possible this modems can work with windows 98 we did eveything
i spend 40 minutes with the guy in the philipines only because most of the
iwireless modems don't have usb ports this pc only can get online trought
dial up mode

well a least i got online for a few minutes and send a few files to my msn
account but thanks for the help i really appreciated
thank you very much
"Angel" wrote:

Eduardo,
What type of modem do you have? I have an external modem w/router that
I got from ATT. I ordered it on line from them. That way you don't need to
tell them you have W98. I think that even their regular modem works the
same. The one with the router acts as a firewall. I just did not use their
disk that came with the modem. I do not use any of their stuff, such as
their virus scanner, etc. You need someone that is in this group to help you
figure out the real problem. I have ATT DSL. If you have dial up modem you
will have to get another provider. I had PeoplePC until I switched to ATT
DSL, PCR has NetZero. These are inexpensive.
Angel

"Eduardo" wrote in message
...
1 Thanks for your responses
well there's no way I can get the computer to work with the ethernet of my
modem i spoke with att again and only bacause i was rude they help this
time.

and is no way possible this modems can work with windows 98 we did
eveything
i spend 40 minutes with the guy in the philipines only because most of
the
iwireless modems don't have usb ports this pc only can get online trought
dial up mode

well a least i got online for a few minutes and send a few files to my
msn
account but thanks for the help i really appreciated
thank you very much
"Angel" wrote:

Angel wrote:
| Eduardo,
| What type of modem do you have? I have an external modem
| w/router that I got from ATT. I ordered it on line from them. That
| way you don't need to tell them you have W98. I think that even their
| regular modem works the same. The one with the router acts as a
| firewall. I just did not use their disk that came with the modem. I
| do not use any of their stuff, such as their virus scanner, etc. You
| need someone that is in this group to help you figure out the real
| problem. I have ATT DSL. If you have dial up modem you will have to
| get another provider. I had PeoplePC until I switched to ATT DSL, PCR
| has NetZero. These are inexpensive. Angel

Right. And NetZero's customer support also was lacking. HOWEVER, I never
will have an epileptic fit of anger like Brian A.-- because they added a
month to my subscription to compensate the expense of the call. It was
McAfee's auto-System scan causing the problem! But NetZero just kept
having me play with their own settings!

| "Eduardo" wrote in message
| ...
| 1 Thanks for your responses
| well there's no way I can get the computer to work with the ethernet
| of my modem i spoke with att again and only bacause i was rude they
| help this time.
|
| and is no way possible this modems can work with windows 98 we did
| eveything i spend 40 minutes with the guy in the philipines only
| because most of the iwireless modems don't have usb ports this pc
| only can get online trought dial up mode
|
| well a least i got online for a few minutes and send a few files to
| my msn account but thanks for the help i really appreciated
| thank you very much
| "Angel" wrote:

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR

With everything hooked up and turned on, open a command prompt
(StartRunCOMMAND, enter.) At the prompt, run IPCONFIG. What does it say?
Post back here with the results.

With all recent ATT DSL setups, all I had to do was connect and the modem
automatically prompted me to activate. Did you manage to at least get
through the activation procedure with the ATT techs? Is the modem also a
router? What model is it?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Eduardo" wrote in message
...
1 Thanks for your responses
well there's no way I can get the computer to work with the ethernet of my
modem i spoke with att again and only bacause i was rude they help this
time.

and is no way possible this modems can work with windows 98 we did
eveything
i spend 40 minutes with the guy in the philipines only because most of
the
iwireless modems don't have usb ports this pc only can get online trought
dial up mode

well a least i got online for a few minutes and send a few files to my
msn
account but thanks for the help i really appreciated
thank you very much
"Angel" wrote:

Hi PCR,
I also had problem with McAfee updates, that is why I got Avast! as
virus scan. By the way, about Avast! I had to uninstall and reinstall
Avast!. I had a problem after deleting some files and tried to fix the
registry, It did not work. Then something messed up my computer. I had to
go back to a backup and when I did, I was not able to access Avast! I am
glad I have the back up system even though it backs up on the same machine.
I had to reinstall Avast!. You were saying something about the ball with a
line through it. When I reinstalled it, I wound up with 2 balls one with a
line, or (i) and one with an (a). I then remembered I had merged the two. I
merged the 2 again and I have 1 only with an (a). Just thought I would tell
you about it. Too bad about you being charged for the phone call with
NetZero. That is why I got the Ultimate with PeoplePC. It is a little more
expensive but you are not charged for tech support phone calls. I was paying
$12.95. Their regular PeoplePC online is $9.95 I think. You then pay for
tech support by the minute. If you want to get the PeoplePC Ultimate you
just call 1 800 Peoplepc they will send a disk.
Angel

"PCR" wrote in message
...
Angel wrote:
| Eduardo,
| What type of modem do you have? I have an external modem
| w/router that I got from ATT. I ordered it on line from them. That
| way you don't need to tell them you have W98. I think that even their
| regular modem works the same. The one with the router acts as a
| firewall. I just did not use their disk that came with the modem. I
| do not use any of their stuff, such as their virus scanner, etc. You
| need someone that is in this group to help you figure out the real
| problem. I have ATT DSL. If you have dial up modem you will have to
| get another provider. I had PeoplePC until I switched to ATT DSL, PCR
| has NetZero. These are inexpensive. Angel

Right. And NetZero's customer support also was lacking. HOWEVER, I never
will have an epileptic fit of anger like Brian A.-- because they added a
month to my subscription to compensate the expense of the call. It was
McAfee's auto-System scan causing the problem! But NetZero just kept
having me play with their own settings!

| "Eduardo" wrote in message
| ...
| 1 Thanks for your responses
| well there's no way I can get the computer to work with the ethernet
| of my modem i spoke with att again and only bacause i was rude they
| help this time.
|
| and is no way possible this modems can work with windows 98 we did
| eveything i spend 40 minutes with the guy in the philipines only
| because most of the iwireless modems don't have usb ports this pc
| only can get online trought dial up mode
|
| well a least i got online for a few minutes and send a few files to
| my msn account but thanks for the help i really appreciated
| thank you very much
| "Angel" wrote:

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR