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#1
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98 install problem
Trying to reinstall windows 98 on gateway desktop currently having bootup
problems with existing installed 98. everything seems fine until get to "sit back and relax while windows installs". before I have time to relax Generic Installer Error Message SU99405 UPDATEInis = processing error. (0x195). pops up. When click on OK back to DOS prompt and that is it. Thanks for any help. |
#2
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98 install problem
Type "rename c:\windows\powerpnt.ini powerpnt.bak" at the C:\
prompt. Then try the install again. Ben "mvgberg" wrote in message ... Trying to reinstall windows 98 on gateway desktop currently having bootup problems with existing installed 98. everything seems fine until get to "sit back and relax while windows installs". before I have time to relax Generic Installer Error Message SU99405 UPDATEInis = processing error. (0x195). pops up. When click on OK back to DOS prompt and that is it. Thanks for any help. |
#3
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98 install problem
Have you found and fixed whatever it was that was causing the bootup
problems? Although this is a generic error, it often seems to refer to problems updating an INI file. This could be because of a disk problem, such as a bad sector, or perhaps even a RAM error. If you are installing from scratch, start over with a good disk drive diagnostic. If you are re-installing, do a thorough disk check. -- Jeff Richards MS MVP (Windows - Shell/User) "mvgberg" wrote in message ... Trying to reinstall windows 98 on gateway desktop currently having bootup problems with existing installed 98. everything seems fine until get to "sit back and relax while windows installs". before I have time to relax Generic Installer Error Message SU99405 UPDATEInis = processing error. (0x195). pops up. When click on OK back to DOS prompt and that is it. Thanks for any help. |
#4
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98 install problem
Ben/Jeff, Ben's suggestion did allow the install to continue without the
error, thank you, however after files were copied, the computer restart failed pretty much the same as what I experienced on my original boot up problem. I never did resolve it and thought maybe a reinstall of windows might do the trick. Original problem - when I would start up the computer either normally or try safe mode it would hang on the windows 98 banner page. The error message was MSGSRV32 performed illegal operation and the details said general protection fault in module setupx.dll. I originally extracted a new setupx.dll from the windows cab file to no avail. When I renamed setupx.dll I was able to start up in safe mode. If I shut down in safe mode and then tried a normal restart (the setupx.dll still renamed) windows would come up ( with a few errors along the way) and some applications would work, like windows explorer and word, but not internet explorer. Jeff, when you reference doing a thorough disk check what utility would you suggest, whatever disks checks made by scan disk and before the install found no errors. Ben Myers" wrote: Type "rename c:\windows\powerpnt.ini powerpnt.bak" at the C:\ prompt. Then try the install again. Ben "mvgberg" wrote in message ... Trying to reinstall windows 98 on gateway desktop currently having bootup problems with existing installed 98. everything seems fine until get to "sit back and relax while windows installs". before I have time to relax Generic Installer Error Message SU99405 UPDATEInis = processing error. (0x195). pops up. When click on OK back to DOS prompt and that is it. Thanks for any help. |
#5
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98 install problem
A 'damaged' file can be caused by disk errors, but in that case I would not
expect the problem to survive a re-install. However, whenever a machine that has been working OK suddenly develops errors, I suspect hardware first off. Get a hard disk drive diagnostic from the www site of the hard disk drive manufacturer (or, in fact, any drive manufacturer) and run the non-destructive read test. If you clear the drive to re-install, you can run the full test. Also, get a memory diagnostic such as DocMemory (http://www.simmtester.com/page/products/doc/docinfo.asp) and run that for an extended period. Scandisk is a file system test, not a hard drive test. When you've cleared the hardware, try a new re-install, but this time remove all unnecessary hardware and see if the machine will run in minimum mode. -- Jeff Richards MS MVP (Windows - Shell/User) "mvgberg" wrote in message news Ben/Jeff, Ben's suggestion did allow the install to continue without the error, thank you, however after files were copied, the computer restart failed pretty much the same as what I experienced on my original boot up problem. I never did resolve it and thought maybe a reinstall of windows might do the trick. Original problem - when I would start up the computer either normally or try safe mode it would hang on the windows 98 banner page. The error message was MSGSRV32 performed illegal operation and the details said general protection fault in module setupx.dll. I originally extracted a new setupx.dll from the windows cab file to no avail. When I renamed setupx.dll I was able to start up in safe mode. If I shut down in safe mode and then tried a normal restart (the setupx.dll still renamed) windows would come up ( with a few errors along the way) and some applications would work, like windows explorer and word, but not internet explorer. Jeff, when you reference doing a thorough disk check what utility would you suggest, whatever disks checks made by scan disk and before the install found no errors. Ben Myers" wrote: Type "rename c:\windows\powerpnt.ini powerpnt.bak" at the C:\ prompt. Then try the install again. Ben "mvgberg" wrote in message ... Trying to reinstall windows 98 on gateway desktop currently having bootup problems with existing installed 98. everything seems fine until get to "sit back and relax while windows installs". before I have time to relax Generic Installer Error Message SU99405 UPDATEInis = processing error. (0x195). pops up. When click on OK back to DOS prompt and that is it. Thanks for any help. |
#6
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98 install problem
If you can get the computer started in normal or safe mode, click "Start,",
"Run", type or paste one of the following into the "Open" box and click "OK". Then select "Repair Internet Explorer" and click "OK". Please note that these commands are case-sensitive. RUNDLL32 SETUPWBV,IE5Maintenance RUNDLL32 SETUPWBV,IE6Maintenance Ben "mvgberg" wrote in message news Ben/Jeff, Ben's suggestion did allow the install to continue without the error, thank you, however after files were copied, the computer restart failed pretty much the same as what I experienced on my original boot up problem. I never did resolve it and thought maybe a reinstall of windows might do the trick. Original problem - when I would start up the computer either normally or try safe mode it would hang on the windows 98 banner page. The error message was MSGSRV32 performed illegal operation and the details said general protection fault in module setupx.dll. I originally extracted a new setupx.dll from the windows cab file to no avail. When I renamed setupx.dll I was able to start up in safe mode. If I shut down in safe mode and then tried a normal restart (the setupx.dll still renamed) windows would come up ( with a few errors along the way) and some applications would work, like windows explorer and word, but not internet explorer. Jeff, when you reference doing a thorough disk check what utility would you suggest, whatever disks checks made by scan disk and before the install found no errors. Ben Myers" wrote: Type "rename c:\windows\powerpnt.ini powerpnt.bak" at the C:\ prompt. Then try the install again. Ben "mvgberg" wrote in message ... Trying to reinstall windows 98 on gateway desktop currently having bootup problems with existing installed 98. everything seems fine until get to "sit back and relax while windows installs". before I have time to relax Generic Installer Error Message SU99405 UPDATEInis = processing error. (0x195). pops up. When click on OK back to DOS prompt and that is it. Thanks for any help. |
#7
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98 install problem
Sorry I didn't get back sooner, but had some snow and ice to deal with. I
downloaded a hard disk diagnostic for my drive from western digital and it found no errors. I haven't tried the memory check yet. Also the attempt to repair IE failed with 'W95INF32.DLL ThunkConnect32 failure'. My last install attempt ran smoothly until it tried to do a restart, then it hung. I renamed the setupx.dll file and restarted the install which then continued, but generated numerous errors because it could not open the setupx.dll file, as well as some other errors unrelated to the setupx file. Seems like I can't get windows to start with the setupx file and when I rename it to get windows running it needs to use it. And maybe the setupx file doesn't have anything to do with it, but it sure seems like it. Anyway I'll keep trying and thank you for your time and help to this point. If you have any other suggestions send them my way. "Ben Myers" wrote: If you can get the computer started in normal or safe mode, click "Start,", "Run", type or paste one of the following into the "Open" box and click "OK". Then select "Repair Internet Explorer" and click "OK". Please note that these commands are case-sensitive. RUNDLL32 SETUPWBV,IE5Maintenance RUNDLL32 SETUPWBV,IE6Maintenance Ben "mvgberg" wrote in message news Ben/Jeff, Ben's suggestion did allow the install to continue without the error, thank you, however after files were copied, the computer restart failed pretty much the same as what I experienced on my original boot up problem. I never did resolve it and thought maybe a reinstall of windows might do the trick. Original problem - when I would start up the computer either normally or try safe mode it would hang on the windows 98 banner page. The error message was MSGSRV32 performed illegal operation and the details said general protection fault in module setupx.dll. I originally extracted a new setupx.dll from the windows cab file to no avail. When I renamed setupx.dll I was able to start up in safe mode. If I shut down in safe mode and then tried a normal restart (the setupx.dll still renamed) windows would come up ( with a few errors along the way) and some applications would work, like windows explorer and word, but not internet explorer. Jeff, when you reference doing a thorough disk check what utility would you suggest, whatever disks checks made by scan disk and before the install found no errors. Ben Myers" wrote: Type "rename c:\windows\powerpnt.ini powerpnt.bak" at the C:\ prompt. Then try the install again. Ben "mvgberg" wrote in message ... Trying to reinstall windows 98 on gateway desktop currently having bootup problems with existing installed 98. everything seems fine until get to "sit back and relax while windows installs". before I have time to relax Generic Installer Error Message SU99405 UPDATEInis = processing error. (0x195). pops up. When click on OK back to DOS prompt and that is it. Thanks for any help. |
#8
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98 install problem
If you have plenty of disk space, start the computer with a boot floppy and
try renaming the "c:\windows\system" directory. rename c:\windows\system sysbak This should allow Windows setup to install a fresh set of system files. Also, if you are reasonably sure there are no disk or file system problems, you can skip Scandisk by running setup with the "/is" switch. setup /is Ben "mvgberg" wrote in message ... Sorry I didn't get back sooner, but had some snow and ice to deal with. I downloaded a hard disk diagnostic for my drive from western digital and it found no errors. I haven't tried the memory check yet. Also the attempt to repair IE failed with 'W95INF32.DLL ThunkConnect32 failure'. My last install attempt ran smoothly until it tried to do a restart, then it hung. I renamed the setupx.dll file and restarted the install which then continued, but generated numerous errors because it could not open the setupx.dll file, as well as some other errors unrelated to the setupx file. Seems like I can't get windows to start with the setupx file and when I rename it to get windows running it needs to use it. And maybe the setupx file doesn't have anything to do with it, but it sure seems like it. Anyway I'll keep trying and thank you for your time and help to this point. If you have any other suggestions send them my way. "Ben Myers" wrote: If you can get the computer started in normal or safe mode, click "Start,", "Run", type or paste one of the following into the "Open" box and click "OK". Then select "Repair Internet Explorer" and click "OK". Please note that these commands are case-sensitive. RUNDLL32 SETUPWBV,IE5Maintenance RUNDLL32 SETUPWBV,IE6Maintenance Ben "mvgberg" wrote in message news Ben/Jeff, Ben's suggestion did allow the install to continue without the error, thank you, however after files were copied, the computer restart failed pretty much the same as what I experienced on my original boot up problem. I never did resolve it and thought maybe a reinstall of windows might do the trick. Original problem - when I would start up the computer either normally or try safe mode it would hang on the windows 98 banner page. The error message was MSGSRV32 performed illegal operation and the details said general protection fault in module setupx.dll. I originally extracted a new setupx.dll from the windows cab file to no avail. When I renamed setupx.dll I was able to start up in safe mode. If I shut down in safe mode and then tried a normal restart (the setupx.dll still renamed) windows would come up ( with a few errors along the way) and some applications would work, like windows explorer and word, but not internet explorer. Jeff, when you reference doing a thorough disk check what utility would you suggest, whatever disks checks made by scan disk and before the install found no errors. Ben Myers" wrote: Type "rename c:\windows\powerpnt.ini powerpnt.bak" at the C:\ prompt. Then try the install again. Ben "mvgberg" wrote in message ... Trying to reinstall windows 98 on gateway desktop currently having bootup problems with existing installed 98. everything seems fine until get to "sit back and relax while windows installs". before I have time to relax Generic Installer Error Message SU99405 UPDATEInis = processing error. (0x195). pops up. When click on OK back to DOS prompt and that is it. Thanks for any help. |
#9
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98 install problem
Ben, I gave that a try, but I got a message that I must use a 98 Upgrade
rather than a new install. There was no option to override the message so that is as far as I got. I don't want to belabor this issue, so I think I might try to wipe the hard drive and start from scratch if that makes any sense. "Ben Myers" wrote: If you have plenty of disk space, start the computer with a boot floppy and try renaming the "c:\windows\system" directory. rename c:\windows\system sysbak This should allow Windows setup to install a fresh set of system files. Also, if you are reasonably sure there are no disk or file system problems, you can skip Scandisk by running setup with the "/is" switch. setup /is Ben "mvgberg" wrote in message ... Sorry I didn't get back sooner, but had some snow and ice to deal with. I downloaded a hard disk diagnostic for my drive from western digital and it found no errors. I haven't tried the memory check yet. Also the attempt to repair IE failed with 'W95INF32.DLL ThunkConnect32 failure'. My last install attempt ran smoothly until it tried to do a restart, then it hung. I renamed the setupx.dll file and restarted the install which then continued, but generated numerous errors because it could not open the setupx.dll file, as well as some other errors unrelated to the setupx file. Seems like I can't get windows to start with the setupx file and when I rename it to get windows running it needs to use it. And maybe the setupx file doesn't have anything to do with it, but it sure seems like it. Anyway I'll keep trying and thank you for your time and help to this point. If you have any other suggestions send them my way. "Ben Myers" wrote: If you can get the computer started in normal or safe mode, click "Start,", "Run", type or paste one of the following into the "Open" box and click "OK". Then select "Repair Internet Explorer" and click "OK". Please note that these commands are case-sensitive. RUNDLL32 SETUPWBV,IE5Maintenance RUNDLL32 SETUPWBV,IE6Maintenance Ben "mvgberg" wrote in message news Ben/Jeff, Ben's suggestion did allow the install to continue without the error, thank you, however after files were copied, the computer restart failed pretty much the same as what I experienced on my original boot up problem. I never did resolve it and thought maybe a reinstall of windows might do the trick. Original problem - when I would start up the computer either normally or try safe mode it would hang on the windows 98 banner page. The error message was MSGSRV32 performed illegal operation and the details said general protection fault in module setupx.dll. I originally extracted a new setupx.dll from the windows cab file to no avail. When I renamed setupx.dll I was able to start up in safe mode. If I shut down in safe mode and then tried a normal restart (the setupx.dll still renamed) windows would come up ( with a few errors along the way) and some applications would work, like windows explorer and word, but not internet explorer. Jeff, when you reference doing a thorough disk check what utility would you suggest, whatever disks checks made by scan disk and before the install found no errors. Ben Myers" wrote: Type "rename c:\windows\powerpnt.ini powerpnt.bak" at the C:\ prompt. Then try the install again. Ben "mvgberg" wrote in message ... Trying to reinstall windows 98 on gateway desktop currently having bootup problems with existing installed 98. everything seems fine until get to "sit back and relax while windows installs". before I have time to relax Generic Installer Error Message SU99405 UPDATEInis = processing error. (0x195). pops up. When click on OK back to DOS prompt and that is it. Thanks for any help. |
#10
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98 install problem
You get that message because you are using an OEM version that is designed
to be installed to a drive without a Windows operating system. If you want to try it, there is a way around the error message: Information on reinstalling or upgrading with an OEM CD: http://home.satx.rr.com/badour/html/upgrade.html -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "mvgberg" wrote in message ... Ben, I gave that a try, but I got a message that I must use a 98 Upgrade rather than a new install. There was no option to override the message so that is as far as I got. I don't want to belabor this issue, so I think I might try to wipe the hard drive and start from scratch if that makes any sense. "Ben Myers" wrote: If you have plenty of disk space, start the computer with a boot floppy and try renaming the "c:\windows\system" directory. rename c:\windows\system sysbak This should allow Windows setup to install a fresh set of system files. Also, if you are reasonably sure there are no disk or file system problems, you can skip Scandisk by running setup with the "/is" switch. setup /is Ben "mvgberg" wrote in message ... Sorry I didn't get back sooner, but had some snow and ice to deal with. I downloaded a hard disk diagnostic for my drive from western digital and it found no errors. I haven't tried the memory check yet. Also the attempt to repair IE failed with 'W95INF32.DLL ThunkConnect32 failure'. My last install attempt ran smoothly until it tried to do a restart, then it hung. I renamed the setupx.dll file and restarted the install which then continued, but generated numerous errors because it could not open the setupx.dll file, as well as some other errors unrelated to the setupx file. Seems like I can't get windows to start with the setupx file and when I rename it to get windows running it needs to use it. And maybe the setupx file doesn't have anything to do with it, but it sure seems like it. Anyway I'll keep trying and thank you for your time and help to this point. If you have any other suggestions send them my way. "Ben Myers" wrote: If you can get the computer started in normal or safe mode, click "Start,", "Run", type or paste one of the following into the "Open" box and click "OK". Then select "Repair Internet Explorer" and click "OK". Please note that these commands are case-sensitive. RUNDLL32 SETUPWBV,IE5Maintenance RUNDLL32 SETUPWBV,IE6Maintenance Ben "mvgberg" wrote in message news Ben/Jeff, Ben's suggestion did allow the install to continue without the error, thank you, however after files were copied, the computer restart failed pretty much the same as what I experienced on my original boot up problem. I never did resolve it and thought maybe a reinstall of windows might do the trick. Original problem - when I would start up the computer either normally or try safe mode it would hang on the windows 98 banner page. The error message was MSGSRV32 performed illegal operation and the details said general protection fault in module setupx.dll. I originally extracted a new setupx.dll from the windows cab file to no avail. When I renamed setupx.dll I was able to start up in safe mode. If I shut down in safe mode and then tried a normal restart (the setupx.dll still renamed) windows would come up ( with a few errors along the way) and some applications would work, like windows explorer and word, but not internet explorer. Jeff, when you reference doing a thorough disk check what utility would you suggest, whatever disks checks made by scan disk and before the install found no errors. Ben Myers" wrote: Type "rename c:\windows\powerpnt.ini powerpnt.bak" at the C:\ prompt. Then try the install again. Ben "mvgberg" wrote in message ... Trying to reinstall windows 98 on gateway desktop currently having bootup problems with existing installed 98. everything seems fine until get to "sit back and relax while windows installs". before I have time to relax Generic Installer Error Message SU99405 UPDATEInis = processing error. (0x195). pops up. When click on OK back to DOS prompt and that is it. Thanks for any help. |
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