Unable Initialize Scan Engine / Cable modem not seen

(On behalf of friend, John, who can't get online)
Under Windows ME
Overnight March 3, while pc off, unknown event resulted in following

situation:
1. Booting requires repeated F1 to get by tecnical screens to signin to

Windows ME.
2. At Desktop, message popup: "pcciomon - Unable to initialize scan engine."
3. Browser gives message "Server not found" (ISP reports server OK).
4. Problems persist after:
a. Re-installing modem files from Motorola disk (cable modem, 6 months
old), which checked pc as OK;
b. Windows System Restore to March 1 (2 days before problems arose).
c. Re-installing network drivers within Windows did not work.

Can anyone help? Thanks.

Hopefully, a replacement of your CMOS battery is all that is required. The
need to use F1 is usually an indication that it is exhausted. (Also can be
confirmed by the clock and date being incorrect)

HOWEVER ..... F1 calls can also result from a failing HDD.

A scandisk of your HDD (preferably in Real Mode DOS [using the startup
floppy disk] taking care NOT to allow a surface test until you've noted the
error reports) is perhaps your next move. If errors are reported, back-up
your essential data before proceeding and only then do a surface scan.

At least you will have peace of mind if the disk proves OK and you can start
looking for other causes.

BTW - pcciomon appears to be associated with PC-Cillin 2000 antivirus
software. Perhaps a visit to : -
http://www.softwaretipsandtricks.com...CIOMONEXE.html
might help.

Mart


"JRMdialup" wrote in message
news
(On behalf of friend, John, who can't get online)
Under Windows ME
Overnight March 3, while pc off, unknown event resulted in following

situation:
1. Booting requires repeated F1 to get by tecnical screens to signin to

Windows ME.
2. At Desktop, message popup: "pcciomon - Unable to initialize scan
engine."
3. Browser gives message "Server not found" (ISP reports server OK).
4. Problems persist after:
a. Re-installing modem files from Motorola disk (cable modem, 6 months
old), which checked pc as OK;
b. Windows System Restore to March 1 (2 days before problems arose).
c. Re-installing network drivers within Windows did not work.

Can anyone help? Thanks.

Mart, Thanks for your reply. Scandisk reports no errors.
PC-Cillin: subscription has expired; attempt to uninstall asked for App
disk, which is not available. Is there an override in W ME? [Should I start a
new thread?]

"Mart" wrote:

Hopefully, a replacement of your CMOS battery is all that is required. The
need to use F1 is usually an indication that it is exhausted. (Also can be
confirmed by the clock and date being incorrect)

HOWEVER ..... F1 calls can also result from a failing HDD.

A scandisk of your HDD (preferably in Real Mode DOS [using the startup
floppy disk] taking care NOT to allow a surface test until you've noted the
error reports) is perhaps your next move. If errors are reported, back-up
your essential data before proceeding and only then do a surface scan.

At least you will have peace of mind if the disk proves OK and you can start
looking for other causes.

BTW - pcciomon appears to be associated with PC-Cillin 2000 antivirus
software. Perhaps a visit to : -
http://www.softwaretipsandtricks.com...CIOMONEXE.html
might help.

Mart


"JRMdialup" wrote in message
news
(On behalf of friend, John, who can't get online)
Under Windows ME
Overnight March 3, while pc off, unknown event resulted in following

situation:
1. Booting requires repeated F1 to get by tecnical screens to signin to

Windows ME.
2. At Desktop, message popup: "pcciomon - Unable to initialize scan
engine."
3. Browser gives message "Server not found" (ISP reports server OK).
4. Problems persist after:
a. Re-installing modem files from Motorola disk (cable modem, 6 months
old), which checked pc as OK;
b. Windows System Restore to March 1 (2 days before problems arose).
c. Re-installing network drivers within Windows did not work.

Can anyone help? Thanks.

So hopefully, it looks like you've eliminated your HDD - that's good!

Regarding PC-Cillin, I've never used it on my boxes so don't know how to
remove it. Perhaps a search thru' the following url *may* point you in the
right direction :-
http://www.trendmicro.com/download/

Until you are able to remove it, it's impossible from here to tell if
PC-Cillin is causing your problems. Maybe someone else has had experience
with it.

I assume from your response that you've eliminated the CMOS battery
therefore I think you may need to supply details of the error reports
requesting the need for each of the F1 key operations. They might provide a
clue. Under 'normal' conditions, the F1 key operation under WinMe is the
Help shortcut

Mart



"JRMdialup" wrote in message
...
Mart, Thanks for your reply. Scandisk reports no errors.
PC-Cillin: subscription has expired; attempt to uninstall asked for App
disk, which is not available. Is there an override in W ME? [Should I
start a
new thread?]

"Mart" wrote:

Hopefully, a replacement of your CMOS battery is all that is required.
The
need to use F1 is usually an indication that it is exhausted. (Also can
be
confirmed by the clock and date being incorrect)

HOWEVER ..... F1 calls can also result from a failing HDD.

A scandisk of your HDD (preferably in Real Mode DOS [using the startup
floppy disk] taking care NOT to allow a surface test until you've noted
the
error reports) is perhaps your next move. If errors are reported, back-up
your essential data before proceeding and only then do a surface scan.

At least you will have peace of mind if the disk proves OK and you can
start
looking for other causes.

BTW - pcciomon appears to be associated with PC-Cillin 2000 antivirus
software. Perhaps a visit to : -
http://www.softwaretipsandtricks.com...CIOMONEXE.html
might help.

Mart


"JRMdialup" wrote in message
news
(On behalf of friend, John, who can't get online)
Under Windows ME
Overnight March 3, while pc off, unknown event resulted in following

situation:
1. Booting requires repeated F1 to get by tecnical screens to signin to

Windows ME.
2. At Desktop, message popup: "pcciomon - Unable to initialize scan
engine."
3. Browser gives message "Server not found" (ISP reports server OK).
4. Problems persist after:
a. Re-installing modem files from Motorola disk (cable modem, 6 months
old), which checked pc as OK;
b. Windows System Restore to March 1 (2 days before problems arose).
c. Re-installing network drivers within Windows did not work.

Can anyone help? Thanks.

Mart, I've read at Wikipedia that PC-Cillan 2007 has a fault that uses
"Internet Lock' to disable browsers and web page access -- which makes me
wonder if v.2002 did something similar. The version we're trying to uninstall
is 2002; I've asked Trend Micro if they have a fix (to uninstall without the
App disk).
Thanks for following this.

"Mart" wrote:

So hopefully, it looks like you've eliminated your HDD - that's good!

Regarding PC-Cillin, I've never used it on my boxes so don't know how to
remove it. Perhaps a search thru' the following url *may* point you in the
right direction :-
http://www.trendmicro.com/download/

Until you are able to remove it, it's impossible from here to tell if
PC-Cillin is causing your problems. Maybe someone else has had experience
with it.

I assume from your response that you've eliminated the CMOS battery
therefore I think you may need to supply details of the error reports
requesting the need for each of the F1 key operations. They might provide a
clue. Under 'normal' conditions, the F1 key operation under WinMe is the
Help shortcut

Mart



"JRMdialup" wrote in message
...
Mart, Thanks for your reply. Scandisk reports no errors.
PC-Cillin: subscription has expired; attempt to uninstall asked for App
disk, which is not available. Is there an override in W ME? [Should I
start a
new thread?]

"Mart" wrote:

Hopefully, a replacement of your CMOS battery is all that is required.
The
need to use F1 is usually an indication that it is exhausted. (Also can
be
confirmed by the clock and date being incorrect)

HOWEVER ..... F1 calls can also result from a failing HDD.

A scandisk of your HDD (preferably in Real Mode DOS [using the startup
floppy disk] taking care NOT to allow a surface test until you've noted
the
error reports) is perhaps your next move. If errors are reported, back-up
your essential data before proceeding and only then do a surface scan.

At least you will have peace of mind if the disk proves OK and you can
start
looking for other causes.

BTW - pcciomon appears to be associated with PC-Cillin 2000 antivirus
software. Perhaps a visit to : -
http://www.softwaretipsandtricks.com...CIOMONEXE.html
might help.

Mart


"JRMdialup" wrote in message
news (On behalf of friend, John, who can't get online)
Under Windows ME
Overnight March 3, while pc off, unknown event resulted in following

situation:
1. Booting requires repeated F1 to get by tecnical screens to signin to

Windows ME.
2. At Desktop, message popup: "pcciomon - Unable to initialize scan
engine."
3. Browser gives message "Server not found" (ISP reports server OK).
4. Problems persist after:
a. Re-installing modem files from Motorola disk (cable modem, 6 months
old), which checked pc as OK;
b. Windows System Restore to March 1 (2 days before problems arose).
c. Re-installing network drivers within Windows did not work.

Can anyone help? Thanks.

You're welcome and good luck with it. - Please keep us informed.

Mart


"JRMdialup" wrote in message
...
Mart, I've read at Wikipedia that PC-Cillan 2007 has a fault that uses
"Internet Lock' to disable browsers and web page access -- which makes me
wonder if v.2002 did something similar. The version we're trying to
uninstall
is 2002; I've asked Trend Micro if they have a fix (to uninstall without
the
App disk).
Thanks for following this.

"Mart" wrote:

So hopefully, it looks like you've eliminated your HDD - that's good!

Regarding PC-Cillin, I've never used it on my boxes so don't know how to
remove it. Perhaps a search thru' the following url *may* point you in
the
right direction :-
http://www.trendmicro.com/download/

Until you are able to remove it, it's impossible from here to tell if
PC-Cillin is causing your problems. Maybe someone else has had experience
with it.

I assume from your response that you've eliminated the CMOS battery
therefore I think you may need to supply details of the error reports
requesting the need for each of the F1 key operations. They might provide
a
clue. Under 'normal' conditions, the F1 key operation under WinMe is the
Help shortcut

Mart



"JRMdialup" wrote in message
...
Mart, Thanks for your reply. Scandisk reports no errors.
PC-Cillin: subscription has expired; attempt to uninstall asked for App
disk, which is not available. Is there an override in W ME? [Should I
start a
new thread?]

"Mart" wrote:

Hopefully, a replacement of your CMOS battery is all that is required.
The
need to use F1 is usually an indication that it is exhausted. (Also
can
be
confirmed by the clock and date being incorrect)

HOWEVER ..... F1 calls can also result from a failing HDD.

A scandisk of your HDD (preferably in Real Mode DOS [using the startup
floppy disk] taking care NOT to allow a surface test until you've
noted
the
error reports) is perhaps your next move. If errors are reported,
back-up
your essential data before proceeding and only then do a surface scan.

At least you will have peace of mind if the disk proves OK and you can
start
looking for other causes.

BTW - pcciomon appears to be associated with PC-Cillin 2000 antivirus
software. Perhaps a visit to : -
http://www.softwaretipsandtricks.com...CIOMONEXE.html
might help.

Mart


"JRMdialup" wrote in message
news (On behalf of friend, John, who can't get online)
Under Windows ME
Overnight March 3, while pc off, unknown event resulted in following

situation:
1. Booting requires repeated F1 to get by tecnical screens to signin
to

Windows ME.
2. At Desktop, message popup: "pcciomon - Unable to initialize scan
engine."
3. Browser gives message "Server not found" (ISP reports server OK).
4. Problems persist after:
a. Re-installing modem files from Motorola disk (cable modem, 6
months
old), which checked pc as OK;
b. Windows System Restore to March 1 (2 days before problems arose).
c. Re-installing network drivers within Windows did not work.

Can anyone help? Thanks.