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optical mouse problem in 98SE
My wife works in MS Word 97 on a PC with Windows 98SE.
I replaced her mechanical MS PS/2 scroll mouse with a Microsoft PS/2 "Basic Optical" scroll mouse. W98 did not need to change the mouse driver when I replaced the mouse and the device manager shows the mouse to be working properly. Problem is that the optical mouse intermittently malfunctions. Within Word for instance, suddenly it would no longer move the cursor requiring her to close and reopen Word, after which the mouse works fine for a while. When a year ago I had exchanged her mouse with another MS optical mouse the same thing happened which suggests that the problem is with W98, not the mouse. Any suggestions would be greatly appreciated. Thanks. -- Jeff McPherson Email address deliberately false to avoid spam Outgoing mail is certified Virus Free by AVG |
#2
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optical mouse problem in 98SE
Upgrade the driver through Device Manager?
Jeff wrote: My wife works in MS Word 97 on a PC with Windows 98SE. I replaced her mechanical MS PS/2 scroll mouse with a Microsoft PS/2 "Basic Optical" scroll mouse. W98 did not need to change the mouse driver when I replaced the mouse and the device manager shows the mouse to be working properly. Problem is that the optical mouse intermittently malfunctions. Within Word for instance, suddenly it would no longer move the cursor requiring her to close and reopen Word, after which the mouse works fine for a while. When a year ago I had exchanged her mouse with another MS optical mouse the same thing happened which suggests that the problem is with W98, not the mouse. Any suggestions would be greatly appreciated. Thanks. |
#4
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optical mouse problem in 98SE
Jeff wrote:
Upgrade the driver through Device Manager? I tried that but there was only one driver for it and therefore there was nothing to upgrade it to. Where could I find a newer driver. I went to the Microsoft website but could not find any drivers to download for the "Basic Optical Mouse". They have intellipoint drivers which they say are not compatible with their own Basic Optical Mouse but do not have any drivers to download for the optical one. I have a Microsoft 5 button wired intellipoint optical mouse that didn't work that well with the driver on the installation disc but I was able to upgrade it with device manager. Maybe one thing you could try is instead of going to the Microsoft site click the other radio button that says something like "show all available drivers for this device" and select a different one, but you might run the risk of sending performance in the other direction. An even better idea may be to take it back and exchange it - it could be a bad mouse. |
#5
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optical mouse problem in 98SE
Jeff - go to Logitech's website and download their software for their
optical wheel mouse. I also have the Microsoft Basic Optical Mouse and found that Microsoft does not support it. I tried using it with Win98 1st edition and had no wheel function. Since I have a Logitech optical wheel mouse and the CD that came with it, I installed MouseWare 9.76 for the Basic Optical Mouse and it works like a charm. Win98 sees it as a Logitech Compatible Mouse PS/2 (I'm using the PS/2 port). I now have a control panel with full mouse options, and the wheel scrolls properly. Hope this helps. -jp |
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