Maxtor dual video adapter not working

I re-did the OS from scratch and now my matrox G4+MDH4A32G will not work
under Windows 98. I have tried everything. When booting in normal mode
it just goes to a blank screen. Can anyone help me? I get a screen under
safe mode.

The file I got from the matrox web site is w9x_622.exe.

Sorry about the cross post but I didn't know where this should go.

Eric Sabo

Create a new folder on your desktop named Maxtor or whatever you want.
Download W9x_683.exe to the newly created folder.
http://www.matrox.com/mga/support/dr...es/w9x_683.cfm
Download and save to the folder Powerdesk Uninstall Utility in case you =
need it.
Double click the downloaded .exe to extract the files. When presented =
with the extract to window, browse to the folder on the desktop and =
select it as where to extract the files.

Boot to Safe Mode
Click Start Settings Control Panel Add/Remove Programs.
Uninstall all related to the Maxtor drivers/software and close out.
If none are present, run Powerdesk Uninstall Utility.
Double click System, click Device Manager + next to Display.
Delete any/all devices in Display except for Standard VGA, close out and =
reboot.

Windows should redetect the device. Cancel any attempt of Windows =
reinstalling the device if allowed.

Open the folder where the extracted files are, double click Setup.exe =
and follow the prompts.
Reboot after install is complete if required.


--=20

Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm


"Sabo, Eric" wrote in message =
...
I re-did the OS from scratch and now my matrox G4+MDH4A32G will not =
work=20
under Windows 98. I have tried everything. When booting in normal =
mode=20
it just goes to a blank screen. Can anyone help me? I get a screen =
under=20
safe mode.
=20
The file I got from the matrox web site is w9x_622.exe.
=20
Sorry about the cross post but I didn't know where this should go.
=20
Eric Sabo=20
=20

Brain,
Thank you so much that worked!




"Brian A." gonefish'n@afarawaylake wrote in message
...
Create a new folder on your desktop named Maxtor or whatever you want.
Download W9x_683.exe to the newly created folder.
http://www.matrox.com/mga/support/dr...es/w9x_683.cfm
Download and save to the folder Powerdesk Uninstall Utility in case you need
it.
Double click the downloaded .exe to extract the files. When presented with
the extract to window, browse to the folder on the desktop and select it as
where to extract the files.

Boot to Safe Mode
Click Start Settings Control Panel Add/Remove Programs.
Uninstall all related to the Maxtor drivers/software and close out.
If none are present, run Powerdesk Uninstall Utility.
Double click System, click Device Manager + next to Display.
Delete any/all devices in Display except for Standard VGA, close out and
reboot.

Windows should redetect the device. Cancel any attempt of Windows
reinstalling the device if allowed.

Open the folder where the extracted files are, double click Setup.exe and
follow the prompts.
Reboot after install is complete if required.


--

Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm


"Sabo, Eric" wrote in message
...
I re-did the OS from scratch and now my matrox G4+MDH4A32G will not work
under Windows 98. I have tried everything. When booting in normal mode
it just goes to a blank screen. Can anyone help me? I get a screen
under
safe mode.

The file I got from the matrox web site is w9x_622.exe.

Sorry about the cross post but I didn't know where this should go.

Eric Sabo

YW, glad to have helped.

--=20

Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm


"Sabo, Eric" wrote in message =
...
Brain,
Thank you so much that worked!
=20
=20
=20
=20
"Brian A." gonefish'n@afarawaylake wrote in message=20
...
Create a new folder on your desktop named Maxtor or whatever you want.
Download W9x_683.exe to the newly created folder.
http://www.matrox.com/mga/support/dr...es/w9x_683.cfm
Download and save to the folder Powerdesk Uninstall Utility in case =
you need=20
it.
Double click the downloaded .exe to extract the files. When presented =
with=20
the extract to window, browse to the folder on the desktop and select =
it as=20
where to extract the files.
=20
Boot to Safe Mode
Click Start Settings Control Panel Add/Remove Programs.
Uninstall all related to the Maxtor drivers/software and close out.
If none are present, run Powerdesk Uninstall Utility.
Double click System, click Device Manager + next to Display.
Delete any/all devices in Display except for Standard VGA, close out =
and=20
reboot.
=20
Windows should redetect the device. Cancel any attempt of Windows=20
reinstalling the device if allowed.
=20
Open the folder where the extracted files are, double click Setup.exe =
and=20
follow the prompts.
Reboot after install is complete if required.
=20
=20
--=20
=20
Brian A.
=20
Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm
=20
=20
"Sabo, Eric" wrote in message=20
...
I re-did the OS from scratch and now my matrox G4+MDH4A32G will not =
work
under Windows 98. I have tried everything. When booting in normal =
mode
it just goes to a blank screen. Can anyone help me? I get a =
screen=20
under
safe mode.

The file I got from the matrox web site is w9x_622.exe.

Sorry about the cross post but I didn't know where this should go.

Eric Sabo

=20
=20

Since this is a problem with a specific piece of hardware, the best place to
get help is probably from the manufacturer of the hardware.

If you boot into Safe mode and then remove the display driver, will it then
boot normally? I know that the picture will look quite bad but that would
give you the opportunity to reinstall the driver.

PattyL


"Sabo, Eric" wrote in message
...
I re-did the OS from scratch and now my matrox G4+MDH4A32G will not work
under Windows 98. I have tried everything. When booting in normal mode
it just goes to a blank screen. Can anyone help me? I get a screen
under safe mode.

The file I got from the matrox web site is w9x_622.exe.

Sorry about the cross post but I didn't know where this should go.

Eric Sabo

The OP's problem was resolved a day before your post.

--=20

Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm


"PattyL" wrote in message =
...
Since this is a problem with a specific piece of hardware, the best =
place to=20
get help is probably from the manufacturer of the hardware.
=20
If you boot into Safe mode and then remove the display driver, will it =
then=20
boot normally? I know that the picture will look quite bad but that =
would=20
give you the opportunity to reinstall the driver.
=20
PattyL
=20
=20
"Sabo, Eric" wrote in message=20
...
I re-did the OS from scratch and now my matrox G4+MDH4A32G will not =
work=20
under Windows 98. I have tried everything. When booting in normal =
mode=20
it just goes to a blank screen. Can anyone help me? I get a screen =

under safe mode.

The file I got from the matrox web site is w9x_622.exe.

Sorry about the cross post but I didn't know where this should go.

Eric Sabo
=20
=20

As Brian A. says, this thread is over. Nevertheless, some INSIST one
must set the display to Standard VGA before removing the Video Adapter
in Safe Mode...

http://support.microsoft.com/default...39&Product=w98
Troubleshooting Video Problems in Windows

"START, Run, MSConfig, Advanced button". If checked, then uncheck "VGA
640x480x16", & reboot.

"Control Panel, Display, Settings tab". Select as you wish from the
Colors dropdown menu & the Size slider. Really, you should need nothing
higher than "High Color (16 bit)", for speed/resource considerations.

If you move the Screen Area slider to 1024x768 there, be sure to click
the Advanced button, & select Large fonts.

Try to get your colors/size at least twice that way. If it continues to
fail, you may need to reinstall your Monitor or Display Adapter...

For the Monitor...
(1) Boot to Safe Mode
(Hold F5 as you boot or CTRL for the Startup Menu)
(2) "START, Settings, Control Panel, System, Device Manager tab"
(3) Open the Monitors branch, & Remove all entries.

Perhaps, FIRST, even in Normal Mode, note what is installed
similar to below for the Adapter. That is...
(a) D-Clk the monitor there for Properties, Driver tab.
(b) Click the Update Driver button, then "Next".
(c) Bolt "Display a list...", & click "Next".
(d) Bolt "Show all hardware".
Examine the two panes to see what is currently installed.
That is likely what you wish to end up with, after step (4).

(4) Boot to Normal Mode.

Hopefully, it will be rediscovered & installed. Then, if still
necessary, here is the rigmarole of the Display Adapter...

.......Quote..........
The first thing to do is to remove the video adapter you have
installed. Right-click on the desktop; choose "Properties" from the
drop-down menu; select "Settings;" click on the "Advanced" button; and
click on "Adapter". An adapter is a program that tells Windows how to
deal with a specific video card. Make note of the adapter that is
currently installed. Then, change the adapter to "Standard Display
Adapter (VGA)" and restart the system.

[That is: Click "Change, Next, bolt 'Display a List...', Next, bolt
'Show all hardware', scroll left pane to top, select '(Standard display
types)', select 'Standard Display Adapter (VGA)' in right pane, click
'Next'"... PCR]

This will remove the current adapter and replace it with a generic VGA
adapter that works with all video cards. You will not like VGA because
it supports only 16 colors, but the purpose of installing it is to get
rid of whatever was there before.

Next, return to the adapter screen and install an adapter that matches
your video card. This may or may not be the adapter that you are
using now. Examine the materials you received with your computer to
see if they include a CD-ROM or floppy disk that contains the correct
video adapter. Or go to the Gateway website and see if they have an
adapter for you to download. Or check the website of the company that
made your video card.

Bill Starbuck (MVP)
.......End....of quote....


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"PattyL" wrote in message
...
| Since this is a problem with a specific piece of hardware, the best
place to
| get help is probably from the manufacturer of the hardware.
|
| If you boot into Safe mode and then remove the display driver, will it
then
| boot normally? I know that the picture will look quite bad but that
would
| give you the opportunity to reinstall the driver.
|
| PattyL
|
|
| "Sabo, Eric" wrote in message
| ...
| I re-did the OS from scratch and now my matrox G4+MDH4A32G will not
work
| under Windows 98. I have tried everything. When booting in normal
mode
| it just goes to a blank screen. Can anyone help me? I get a
screen
| under safe mode.
|
| The file I got from the matrox web site is w9x_622.exe.
|
| Sorry about the cross post but I didn't know where this should go.
|
| Eric Sabo
|
|
|