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#1
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changing/updating drivers
Since I didn't get any response to my earlier post about 32-bit display
problem (12/29), let me ask another question. I downloaded the driver for my monitor on the chance that my driver has been corrupted. But now I can't figure the directions for reinstalling it. I get as far as a message that tells me the driver I have is the latest. I don't doubt that but I want to reinstall it. How do I do that? Bob |
#2
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Procedures for installing drivers are often specific to the device, so the
best source for directions is the manufacturer's www site. However, you could try booting to safe mode and removing all video adapter drivers, then re-booting and directing Windows to the proper driver when it tries to re-install. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... Since I didn't get any response to my earlier post about 32-bit display problem (12/29), let me ask another question. I downloaded the driver for my monitor on the chance that my driver has been corrupted. But now I can't figure the directions for reinstalling it. I get as far as a message that tells me the driver I have is the latest. I don't doubt that but I want to reinstall it. How do I do that? Bob |
#3
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One, I'm not sure which video adapters are for the Dell monitor I have. In
between the time of the first message in this thread and the posting of the "Can't run 32-bit mode" message I posted much earlier, I downloaded the driver for the Dell monitor I have a reloaded it. I thought it had fixed the problem but as soon as I turned off the computer (but not the monitor) and then tried to turn it back on the next morning, I had the same problem of Windows getting stuck and the computer turning itself off. I then re-booted, went into safe mode and removed some old printer devices from the win.ini file and tried high color (16-bit). But that again gave me the Windows is re-starting message on a black screen where it froze for 10-15 minutes. I re-set and automatically was but in safe mode. I applied the basic 16-color mode and was asked to re-start. During the restart -- in fact at the very beginning of it -- I got a new message -- "Sync out of range" for a second or two. The it loaded but in the basic 16-color mode that is really unacceptable. My "Can't run 32-bit mode" message of about a week ago, gives prior history. Any suggestions or thoughts as to what's gone wrong? Bob Griendling "Jeff Richards" wrote in message ... Procedures for installing drivers are often specific to the device, so the best source for directions is the manufacturer's www site. However, you could try booting to safe mode and removing all video adapter drivers, then re-booting and directing Windows to the proper driver when it tries to re-install. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... Since I didn't get any response to my earlier post about 32-bit display problem (12/29), let me ask another question. I downloaded the driver for my monitor on the chance that my driver has been corrupted. But now I can't figure the directions for reinstalling it. I get as far as a message that tells me the driver I have is the latest. I don't doubt that but I want to reinstall it. How do I do that? Bob |
#4
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Are you talking about your video adapter or your monitor? You identify the
monitor by the label on the front. The manufacturers www site should have instructions for installing the driver. Generally, installing the wrong monitor driver, or defaulting to the Windows generic monitor driver, does not create display problems, but you may get access to additional features if the correct one is installed. The sync out of range message could be due to using the wrong monitor driver, as available sync rates are one of the bits of information that the monitor driver provides. If you are talking about your video adapter driver then that's a whole new ballgame. You need to download and install the correct adapter driver for your make and model of video adapter card. You will find that from looking at the card, from the detailed specifications of the machine as detailed at the manufacturer's www site, from the information supplied when you purchased the machine, or by looking at the card. If you have upgraded the adapter card since yo bought the machine, the correct drivers will have been supplied with the replacement card. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... One, I'm not sure which video adapters are for the Dell monitor I have. In between the time of the first message in this thread and the posting of the "Can't run 32-bit mode" message I posted much earlier, I downloaded the driver for the Dell monitor I have a reloaded it. I thought it had fixed the problem but as soon as I turned off the computer (but not the monitor) and then tried to turn it back on the next morning, I had the same problem of Windows getting stuck and the computer turning itself off. I then re-booted, went into safe mode and removed some old printer devices from the win.ini file and tried high color (16-bit). But that again gave me the Windows is re-starting message on a black screen where it froze for 10-15 minutes. I re-set and automatically was but in safe mode. I applied the basic 16-color mode and was asked to re-start. During the restart -- in fact at the very beginning of it -- I got a new message -- "Sync out of range" for a second or two. The it loaded but in the basic 16-color mode that is really unacceptable. My "Can't run 32-bit mode" message of about a week ago, gives prior history. Any suggestions or thoughts as to what's gone wrong? Bob Griendling "Jeff Richards" wrote in message ... Procedures for installing drivers are often specific to the device, so the best source for directions is the manufacturer's www site. However, you could try booting to safe mode and removing all video adapter drivers, then re-booting and directing Windows to the proper driver when it tries to re-install. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... Since I didn't get any response to my earlier post about 32-bit display problem (12/29), let me ask another question. I downloaded the driver for my monitor on the chance that my driver has been corrupted. But now I can't figure the directions for reinstalling it. I get as far as a message that tells me the driver I have is the latest. I don't doubt that but I want to reinstall it. How do I do that? Bob |
#5
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Well, I don't know. I downloaded a driver for the monitor from Dell and
re-installed that, but it hasn't helped. I could try re-installing the video adapter. I only got the out of sync message once, sometime after I re-installed the video card. I'll try to find out what video adapter card I have and reinstall it. Could that be causing my video problems? In other words, could the card driver have become corrupted? Or is my problem an indication that the video adapter card has gone bad? Or is it a monitor problem? Basically, I can run 16-bit 256 colors but get some weird colors occasionally, but I can't run 32-bit color at all. The machine crashes if I try. Bob "Jeff Richards" wrote in message ... Are you talking about your video adapter or your monitor? You identify the monitor by the label on the front. The manufacturers www site should have instructions for installing the driver. Generally, installing the wrong monitor driver, or defaulting to the Windows generic monitor driver, does not create display problems, but you may get access to additional features if the correct one is installed. The sync out of range message could be due to using the wrong monitor driver, as available sync rates are one of the bits of information that the monitor driver provides. If you are talking about your video adapter driver then that's a whole new ballgame. You need to download and install the correct adapter driver for your make and model of video adapter card. You will find that from looking at the card, from the detailed specifications of the machine as detailed at the manufacturer's www site, from the information supplied when you purchased the machine, or by looking at the card. If you have upgraded the adapter card since yo bought the machine, the correct drivers will have been supplied with the replacement card. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... One, I'm not sure which video adapters are for the Dell monitor I have. In between the time of the first message in this thread and the posting of the "Can't run 32-bit mode" message I posted much earlier, I downloaded the driver for the Dell monitor I have a reloaded it. I thought it had fixed the problem but as soon as I turned off the computer (but not the monitor) and then tried to turn it back on the next morning, I had the same problem of Windows getting stuck and the computer turning itself off. I then re-booted, went into safe mode and removed some old printer devices from the win.ini file and tried high color (16-bit). But that again gave me the Windows is re-starting message on a black screen where it froze for 10-15 minutes. I re-set and automatically was but in safe mode. I applied the basic 16-color mode and was asked to re-start. During the restart -- in fact at the very beginning of it -- I got a new message -- "Sync out of range" for a second or two. The it loaded but in the basic 16-color mode that is really unacceptable. My "Can't run 32-bit mode" message of about a week ago, gives prior history. Any suggestions or thoughts as to what's gone wrong? Bob Griendling "Jeff Richards" wrote in message ... Procedures for installing drivers are often specific to the device, so the best source for directions is the manufacturer's www site. However, you could try booting to safe mode and removing all video adapter drivers, then re-booting and directing Windows to the proper driver when it tries to re-install. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... Since I didn't get any response to my earlier post about 32-bit display problem (12/29), let me ask another question. I downloaded the driver for my monitor on the chance that my driver has been corrupted. But now I can't figure the directions for reinstalling it. I get as far as a message that tells me the driver I have is the latest. I don't doubt that but I want to reinstall it. How do I do that? Bob |
#6
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It is very unlikely that an incorrect monitor driver will crash the machine.
It is much more likely that the video adapter driver is corrupted or is the wrong one. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... Well, I don't know. I downloaded a driver for the monitor from Dell and re-installed that, but it hasn't helped. I could try re-installing the video adapter. I only got the out of sync message once, sometime after I re-installed the video card. I'll try to find out what video adapter card I have and reinstall it. Could that be causing my video problems? In other words, could the card driver have become corrupted? Or is my problem an indication that the video adapter card has gone bad? Or is it a monitor problem? Basically, I can run 16-bit 256 colors but get some weird colors occasionally, but I can't run 32-bit color at all. The machine crashes if I try. Bob "Jeff Richards" wrote in message ... Are you talking about your video adapter or your monitor? You identify the monitor by the label on the front. The manufacturers www site should have instructions for installing the driver. Generally, installing the wrong monitor driver, or defaulting to the Windows generic monitor driver, does not create display problems, but you may get access to additional features if the correct one is installed. The sync out of range message could be due to using the wrong monitor driver, as available sync rates are one of the bits of information that the monitor driver provides. If you are talking about your video adapter driver then that's a whole new ballgame. You need to download and install the correct adapter driver for your make and model of video adapter card. You will find that from looking at the card, from the detailed specifications of the machine as detailed at the manufacturer's www site, from the information supplied when you purchased the machine, or by looking at the card. If you have upgraded the adapter card since yo bought the machine, the correct drivers will have been supplied with the replacement card. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... One, I'm not sure which video adapters are for the Dell monitor I have. In between the time of the first message in this thread and the posting of the "Can't run 32-bit mode" message I posted much earlier, I downloaded the driver for the Dell monitor I have a reloaded it. I thought it had fixed the problem but as soon as I turned off the computer (but not the monitor) and then tried to turn it back on the next morning, I had the same problem of Windows getting stuck and the computer turning itself off. I then re-booted, went into safe mode and removed some old printer devices from the win.ini file and tried high color (16-bit). But that again gave me the Windows is re-starting message on a black screen where it froze for 10-15 minutes. I re-set and automatically was but in safe mode. I applied the basic 16-color mode and was asked to re-start. During the restart -- in fact at the very beginning of it -- I got a new message -- "Sync out of range" for a second or two. The it loaded but in the basic 16-color mode that is really unacceptable. My "Can't run 32-bit mode" message of about a week ago, gives prior history. Any suggestions or thoughts as to what's gone wrong? Bob Griendling "Jeff Richards" wrote in message ... Procedures for installing drivers are often specific to the device, so the best source for directions is the manufacturer's www site. However, you could try booting to safe mode and removing all video adapter drivers, then re-booting and directing Windows to the proper driver when it tries to re-install. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... Since I didn't get any response to my earlier post about 32-bit display problem (12/29), let me ask another question. I downloaded the driver for my monitor on the chance that my driver has been corrupted. But now I can't figure the directions for reinstalling it. I get as far as a message that tells me the driver I have is the latest. I don't doubt that but I want to reinstall it. How do I do that? Bob |
#7
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It is very unlikely that an incorrect monitor driver will crash the machine.
It is much more likely that the video adapter driver is corrupted or is the wrong one. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... Well, I don't know. I downloaded a driver for the monitor from Dell and re-installed that, but it hasn't helped. I could try re-installing the video adapter. I only got the out of sync message once, sometime after I re-installed the video card. I'll try to find out what video adapter card I have and reinstall it. Could that be causing my video problems? In other words, could the card driver have become corrupted? Or is my problem an indication that the video adapter card has gone bad? Or is it a monitor problem? Basically, I can run 16-bit 256 colors but get some weird colors occasionally, but I can't run 32-bit color at all. The machine crashes if I try. Bob "Jeff Richards" wrote in message ... Are you talking about your video adapter or your monitor? You identify the monitor by the label on the front. The manufacturers www site should have instructions for installing the driver. Generally, installing the wrong monitor driver, or defaulting to the Windows generic monitor driver, does not create display problems, but you may get access to additional features if the correct one is installed. The sync out of range message could be due to using the wrong monitor driver, as available sync rates are one of the bits of information that the monitor driver provides. If you are talking about your video adapter driver then that's a whole new ballgame. You need to download and install the correct adapter driver for your make and model of video adapter card. You will find that from looking at the card, from the detailed specifications of the machine as detailed at the manufacturer's www site, from the information supplied when you purchased the machine, or by looking at the card. If you have upgraded the adapter card since yo bought the machine, the correct drivers will have been supplied with the replacement card. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... One, I'm not sure which video adapters are for the Dell monitor I have. In between the time of the first message in this thread and the posting of the "Can't run 32-bit mode" message I posted much earlier, I downloaded the driver for the Dell monitor I have a reloaded it. I thought it had fixed the problem but as soon as I turned off the computer (but not the monitor) and then tried to turn it back on the next morning, I had the same problem of Windows getting stuck and the computer turning itself off. I then re-booted, went into safe mode and removed some old printer devices from the win.ini file and tried high color (16-bit). But that again gave me the Windows is re-starting message on a black screen where it froze for 10-15 minutes. I re-set and automatically was but in safe mode. I applied the basic 16-color mode and was asked to re-start. During the restart -- in fact at the very beginning of it -- I got a new message -- "Sync out of range" for a second or two. The it loaded but in the basic 16-color mode that is really unacceptable. My "Can't run 32-bit mode" message of about a week ago, gives prior history. Any suggestions or thoughts as to what's gone wrong? Bob Griendling "Jeff Richards" wrote in message ... Procedures for installing drivers are often specific to the device, so the best source for directions is the manufacturer's www site. However, you could try booting to safe mode and removing all video adapter drivers, then re-booting and directing Windows to the proper driver when it tries to re-install. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... Since I didn't get any response to my earlier post about 32-bit display problem (12/29), let me ask another question. I downloaded the driver for my monitor on the chance that my driver has been corrupted. But now I can't figure the directions for reinstalling it. I get as far as a message that tells me the driver I have is the latest. I don't doubt that but I want to reinstall it. How do I do that? Bob |
#8
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OK But I can't find out what video adapter card I have. I thought it
would be pretty easy, but under my computer, there is nothing that says "video adapter car' Not under Display Adapters (though there is a ATU Rage Pro AGP 2x - is that it?). Not under Sound, Video and game controllers. Not under Monitors where it only has the Dell 780, my monitor. I can't find anything in my documentation Is a video controller the same as an adapter card? If I must take the lid off, how do I identify the video adapter card? Bob "Jeff Richards" wrote in message ... It is very unlikely that an incorrect monitor driver will crash the machine. It is much more likely that the video adapter driver is corrupted or is the wrong one. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... Well, I don't know. I downloaded a driver for the monitor from Dell and re-installed that, but it hasn't helped. I could try re-installing the video adapter. I only got the out of sync message once, sometime after I re-installed the video card. I'll try to find out what video adapter card I have and reinstall it. Could that be causing my video problems? In other words, could the card driver have become corrupted? Or is my problem an indication that the video adapter card has gone bad? Or is it a monitor problem? Basically, I can run 16-bit 256 colors but get some weird colors occasionally, but I can't run 32-bit color at all. The machine crashes if I try. Bob "Jeff Richards" wrote in message ... Are you talking about your video adapter or your monitor? You identify the monitor by the label on the front. The manufacturers www site should have instructions for installing the driver. Generally, installing the wrong monitor driver, or defaulting to the Windows generic monitor driver, does not create display problems, but you may get access to additional features if the correct one is installed. The sync out of range message could be due to using the wrong monitor driver, as available sync rates are one of the bits of information that the monitor driver provides. If you are talking about your video adapter driver then that's a whole new ballgame. You need to download and install the correct adapter driver for your make and model of video adapter card. You will find that from looking at the card, from the detailed specifications of the machine as detailed at the manufacturer's www site, from the information supplied when you purchased the machine, or by looking at the card. If you have upgraded the adapter card since yo bought the machine, the correct drivers will have been supplied with the replacement card. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... One, I'm not sure which video adapters are for the Dell monitor I have. In between the time of the first message in this thread and the posting of the "Can't run 32-bit mode" message I posted much earlier, I downloaded the driver for the Dell monitor I have a reloaded it. I thought it had fixed the problem but as soon as I turned off the computer (but not the monitor) and then tried to turn it back on the next morning, I had the same problem of Windows getting stuck and the computer turning itself off. I then re-booted, went into safe mode and removed some old printer devices from the win.ini file and tried high color (16-bit). But that again gave me the Windows is re-starting message on a black screen where it froze for 10-15 minutes. I re-set and automatically was but in safe mode. I applied the basic 16-color mode and was asked to re-start. During the restart -- in fact at the very beginning of it -- I got a new message -- "Sync out of range" for a second or two. The it loaded but in the basic 16-color mode that is really unacceptable. My "Can't run 32-bit mode" message of about a week ago, gives prior history. Any suggestions or thoughts as to what's gone wrong? Bob Griendling "Jeff Richards" wrote in message ... Procedures for installing drivers are often specific to the device, so the best source for directions is the manufacturer's www site. However, you could try booting to safe mode and removing all video adapter drivers, then re-booting and directing Windows to the proper driver when it tries to re-install. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... Since I didn't get any response to my earlier post about 32-bit display problem (12/29), let me ask another question. I downloaded the driver for my monitor on the chance that my driver has been corrupted. But now I can't figure the directions for reinstalling it. I get as far as a message that tells me the driver I have is the latest. I don't doubt that but I want to reinstall it. How do I do that? Bob |
#9
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You won't find the information in Device Manager, as this only tells you
what drivers are installed, not what the hardware is. The best procedure is to remove the lid and look for the card - it's the one the monitor cable plugs into. If it's on the motherboard then you will find it listed under the motherboard specifications. If it's a standard model (such as DELL or Gateway) then the specifications for that model will include the video card details. If you've upgraded it with an add-in card then you'll need to get the documentation that came with the upgrade. The full description is usually displayed on-screen at startup just before the BIOS information screen appears. -- Jeff Richards MS MVP (Windows - Shell/User) "Robert Griendling" wrote in message ... OK But I can't find out what video adapter card I have. I thought it would be pretty easy, but under my computer, there is nothing that says "video adapter car' Not under Display Adapters (though there is a ATU Rage Pro AGP 2x - is that it?). Not under Sound, Video and game controllers. Not under Monitors where it only has the Dell 780, my monitor. I can't find anything in my documentation Is a video controller the same as an adapter card? If I must take the lid off, how do I identify the video adapter card? |
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