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Please help me recover photos of my newborn
I have a crippling problem for which I seem to have found a possible
solution, but the problem is that I can’t get my computer to carry out the solution. Let me preface this by saying that if you can offer me help, please assume nothing when it comes to my computer knowledge. Even with this potential fix I’ve found, I’m like a 5-year-old trying to follow a recipe. Here’s the problem, here’s the potential solution I’ve found, and here’s the problem I’m having carrying out the solution: THE PROBLEM Whenever i try to start my win98se the windows makes it to the opening backdrop with the message "explorer, this program has performed an illegal operation and will be shut down". the details say " explorer caused an invalid page fault in module explorer.exe at 0167:00401f31. I have no choice but to close it and then have nothing at my disposal -- just wallpaper and a useless mouse. The problem occurred after I ran the spybot program – something I’ve read has happened to other people as well. THE SOLUTION Here’s something I found that someone suggested to someone else for this very problem: (1) Press CTRL+ALT+DELETE, & click Shut Down. (2) After the computer has been shut down, turn on the computer. Hold CTRL as you boot for the Startup Menu, or begin pressing the F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step. (3) At the Microsoft Windows Startup Menu, use the ARROW keys to select "Command Prompt Only", and then press the ENTER key. (4) At the command prompt, type: EDIT C:\Windows\System.ini Press ENTER. (3) In the C:\Windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists "Shell=Explorer.exe". This is typically the third line in the file. (4) Edit the "Shell=Explorer.exe" line by deleting the "Explorer.exe" text and replacing it with "Winfile.exe". The line should list the following: Shell=Winfile.exe (5) To save the changes, press the ALT+F keys. (6) A menu displays in the upper left corner of the screen. Press the X key to exit. (7) Press ENTER to save the changes and return to the command prompt. (TAB would move you to the next button.) (8) At the command prompt, restart the computer by pressing the CTRL+ALT+DELETE keys. Once Windows has restarted, it starts into the Windows File Manager (Winfile.exe). (9) In the File Manager window, double-click "progra~1" in the left hand window to open the Program Files folder. (10) Double-click "intern~1" in the left hand window to open the Internet Explorer folder. (11) Double-click "setup" in the left hand window to open the Setup folder. (12) In the File Manager window, double-click "Setup.exe" in the right hand window to launch Internet Explorer setup. NOTE: If the setup folder is not available, Internet Explorer has not been updated and a previous version of Internet Explorer cannot be restored. You cannot use this method. Close "Winfile", shut down, & post back, or try the URL at the very bottom of this post, which is an over-install of IE. (13) In the Internet Explorer 6 and Internet Tools Setup window, click OK. (14) In the Setup Message dialog box, click Yes to restore the previous version of Internet Explorer. (15) Internet Explorer setup removes components. (16) In the Internet Explorer 6 and Internet Tools - Restart Windows dialog box, click Restart Windows. When the computer is restarting, hold CTRL for the Startup Menu, or begin pressing the F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step. (17) At the Microsoft Windows Startup Menu, use the ARROW keys to select Command prompt only, and then press ENTER. (18) At the command prompt, type: EDIT C:\Windows\System.ini Press ENTER. (19) In the C:\Windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists "Shell=Winfile.exe". This is typically the third line in the file. (20) Edit the "Shell=Winfile.exe" line by deleting the "Winfile.exe" text and replacing it with "Explorer.exe". The line should list the following: Shell=Explorer.exe (21) To save the changes, press the ALT+F keys. (22) A menu displays in the upper left corner of the screen. Press the X key to exit. (23) Press ENTER to save the changes and return to the command prompt. (TAB would move you to the next button.) (24) At the command prompt, restart the computer by pressing the CTRL+ALT+DELETE keys (25) Windows starts to a blue screen, but will still be accessing the hard drive for a period of time. When finished, Windows is on the desktop with icons, but an older version of Internet Explorer is installed. You should update your antivirus software, and then perform Windows Update to install a new version of Internet Explorer again. MY PROBLEM WITH THE SOLUTION Try as I might to follow the formula, I can’t get past step #8. I successfully get to the point where I change shell=explorer.exe to shell=winfile.exe (or in another potential fix, shell=progman.exe). But then when I shut down the computer, the promise of the windows file manager coming up never materializes. Instead, the computer starts the same way it did before I made the changes, leaving me with nothing to do but shake my head and threaten to throw my computer out the nearest window. Can anyone help get me past this step so I can at least try this fix? If not, can anyone suggest another fix? I have the recovery disk that came with the computer but have no knowledge about how to use it and have been told that even if I did use it, I’d lose al the programs I had loaded onto my computer. Any help, as specific and dumbed-down as possible, would be greatly appreciated. My computer has been useless for a week now, and I fear I’ll never again see the pictures of my newborn that I recently downloaded into the digital camera software on my computer. Thank you in advance for any assistance. |
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