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#1
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startup error after update
anyone got any ideas on this...
twice now I've installed microsoft updates (through auto update facility) and following the restart the PC will not complete loading, leaving the PC hanging with the desktop loaded but no input through the keyboard or mouse (arrow cursor plus hour glass). I've had to restart in safe mode and use system restore to get control back. does any one know what's going on? Yours hopefully, Philip |
#2
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Running Norton???
-- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Philip Sellen" wrote in message ... anyone got any ideas on this... twice now I've installed microsoft updates (through auto update facility) and following the restart the PC will not complete loading, leaving the PC hanging with the desktop loaded but no input through the keyboard or mouse (arrow cursor plus hour glass). I've had to restart in safe mode and use system restore to get control back. does any one know what's going on? Yours hopefully, Philip |
#3
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Philip.
Which updates? After successfully booting to Safe Mode did you try again to boot to Normal Mode or did you proceed straight to using system restore and rolling back your system? If not then if it happens again try doing so as sometimes a system seems to stick whilst booting but after having completed a boot to Safe Mode will then continue to boot normally without further problems. Why? I don't really know but it could be to do with the changes that are taking place on completion of the update. Regards, -- Mike Maltby MS-MVP Philip Sellen wrote: anyone got any ideas on this... twice now I've installed microsoft updates (through auto update facility) and following the restart the PC will not complete loading, leaving the PC hanging with the desktop loaded but no input through the keyboard or mouse (arrow cursor plus hour glass). I've had to restart in safe mode and use system restore to get control back. does any one know what's going on? |
#4
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Okay,
*yes I am running Nortons Virus shield and; *no I didn't try rebooting to normal mode. I will try that next time, though I've never experienced this phenomenon before? Many thanks so far, Philip -----Original Message----- anyone got any ideas on this... twice now I've installed microsoft updates (through auto update facility) and following the restart the PC will not complete loading, leaving the PC hanging with the desktop loaded but no input through the keyboard or mouse (arrow cursor plus hour glass). I've had to restart in safe mode and use system restore to get control back. does any one know what's going on? Yours hopefully, Philip . |
#5
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Next time try disabling/uninstalling Norton applications while installing
ANY system Updates - Norton has a very bad history of destroying Windows Updates! -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's wrote in message ... Okay, *yes I am running Nortons Virus shield and; *no I didn't try rebooting to normal mode. I will try that next time, though I've never experienced this phenomenon before? Many thanks so far, Philip -----Original Message----- anyone got any ideas on this... twice now I've installed microsoft updates (through auto update facility) and following the restart the PC will not complete loading, leaving the PC hanging with the desktop loaded but no input through the keyboard or mouse (arrow cursor plus hour glass). I've had to restart in safe mode and use system restore to get control back. does any one know what's going on? Yours hopefully, Philip . |
#6
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Ah, I wasn't aware of this.
Yes I'll try that next time, many thanks. Philip -----Original Message----- Next time try disabling/uninstalling Norton applications while installing ANY system Updates - Norton has a very bad history of destroying Windows Updates! -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's wrote in message ... Okay, *yes I am running Nortons Virus shield and; *no I didn't try rebooting to normal mode. I will try that next time, though I've never experienced this phenomenon before? Many thanks so far, Philip -----Original Message----- anyone got any ideas on this... twice now I've installed microsoft updates (through auto update facility) and following the restart the PC will not complete loading, leaving the PC hanging with the desktop loaded but no input through the keyboard or mouse (arrow cursor plus hour glass). I've had to restart in safe mode and use system restore to get control back. does any one know what's going on? Yours hopefully, Philip . . |
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