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ME Installation



 
 
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  #1  
Old September 26th 08, 04:16 AM posted to microsoft.public.windowsme.setup
Derek[_3_]
External Usenet User
 
Posts: 2
Default ME Installation

I am trying to install Windows ME on a new hard drive that was just
purchased. After partitioning and setting up the installation is stuck on
the final step in the process called "Setting up Hardware and Finalizing
Settings". The error that comes up is titled "Network" and says "You must
provide computer and workgroup names that will identify this computer on the
network" then there is a "OK" button.

The problem is all my functions are frozen, my keyboard and mouse do not
work on this screen so I can't move on. I have tried three different
keyboards and mice to no avail. I am using a Microsoft installation CD that
came with my Dell computer. I also have an XP upgrade CD and have tried
using that but it doesn't do anything.

I can reboot the computer but it always ends up back at the same place with
no keyboard or mouse working so I can't complete the install. Any other
suggestions?
  #2  
Old September 26th 08, 08:53 AM posted to microsoft.public.windowsme.setup
Mart
External Usenet User
 
Posts: 1,190
Default ME Installation

You appear to have a driver issue associated with a network device. (A LAN
card, modem or router?)

Try re-booting into Safe Mode (by tapping at the F8 key or holding the Shift
key during the boot process).

Then look in Device Manager and see what errors (Yellow exclamation/question
marks) are showing. Make a note of the device(s) - probably a
network/modem/router card/device - and "Remove" it (using Dev.Man)

Make sure you have the (network) device drivers to hand (supplied separately
on a disk associated with the device?), then re-boot your PC and (hopefully)
it will attempt to boot into Normal Mode and whilst doing so, should ask you
for the (network) device drivers.

Navigate to the drivers and WinMe installation *should* complete.

If, after attempting the above, the PC still continues to hang, then you may
have to physically remove the device identified in Dev.Man, from your PC,
and then worry about drivers for that device later. Try to keep your
hardware to an absolute (essential) minimum during the initial setting-up
process.

Good luck

Mart


"Derek" wrote in message
...
I am trying to install Windows ME on a new hard drive that was just
purchased. After partitioning and setting up the installation is stuck on
the final step in the process called "Setting up Hardware and Finalizing
Settings". The error that comes up is titled "Network" and says "You must
provide computer and workgroup names that will identify this computer on
the
network" then there is a "OK" button.

The problem is all my functions are frozen, my keyboard and mouse do not
work on this screen so I can't move on. I have tried three different
keyboards and mice to no avail. I am using a Microsoft installation CD
that
came with my Dell computer. I also have an XP upgrade CD and have tried
using that but it doesn't do anything.

I can reboot the computer but it always ends up back at the same place
with
no keyboard or mouse working so I can't complete the install. Any other
suggestions?



  #3  
Old October 1st 08, 09:49 PM posted to microsoft.public.windowsme.setup
Derek[_3_]
External Usenet User
 
Posts: 2
Default ME Installation

Thanks for your help Mart. I have tried as you suggested and here's where I
am at on it. I can get into safe mode and into Dev.Man and remove the errors
under the question marks but it does not solve the problem and when I reboot
and enter safe mode again the following errors continue to reappear:

PCI Card
PCI System Management Bus
PCI Universal Serial Bus

I tried physically removing what looks to be a modem from the PCI card but
it didn't change my results which is to always return to ME setup then get
frozen out. I can't install any drivers because I can't do it in safe mode
and my keyboard and mouse are frozen in the setup. For the same reason I
can't install or reformat anything at all. Wondering if this is a hardware
problem with my motherboard or a software problem with my drivers and if
there are any other solutions that I could try.

Thanks again.

"Mart" wrote:

You appear to have a driver issue associated with a network device. (A LAN
card, modem or router?)

Try re-booting into Safe Mode (by tapping at the F8 key or holding the Shift
key during the boot process).

Then look in Device Manager and see what errors (Yellow exclamation/question
marks) are showing. Make a note of the device(s) - probably a
network/modem/router card/device - and "Remove" it (using Dev.Man)

Make sure you have the (network) device drivers to hand (supplied separately
on a disk associated with the device?), then re-boot your PC and (hopefully)
it will attempt to boot into Normal Mode and whilst doing so, should ask you
for the (network) device drivers.

Navigate to the drivers and WinMe installation *should* complete.

If, after attempting the above, the PC still continues to hang, then you may
have to physically remove the device identified in Dev.Man, from your PC,
and then worry about drivers for that device later. Try to keep your
hardware to an absolute (essential) minimum during the initial setting-up
process.

Good luck

Mart


"Derek" wrote in message
...
I am trying to install Windows ME on a new hard drive that was just
purchased. After partitioning and setting up the installation is stuck on
the final step in the process called "Setting up Hardware and Finalizing
Settings". The error that comes up is titled "Network" and says "You must
provide computer and workgroup names that will identify this computer on
the
network" then there is a "OK" button.

The problem is all my functions are frozen, my keyboard and mouse do not
work on this screen so I can't move on. I have tried three different
keyboards and mice to no avail. I am using a Microsoft installation CD
that
came with my Dell computer. I also have an XP upgrade CD and have tried
using that but it doesn't do anything.

I can reboot the computer but it always ends up back at the same place
with
no keyboard or mouse working so I can't complete the install. Any other
suggestions?




  #4  
Old October 1st 08, 10:17 PM posted to microsoft.public.windowsme.setup
Mike M
External Usenet User
 
Posts: 2,047
Default ME Installation

PCI System Management Bus
PCI Universal Serial Bus


For these two you need to install the chipset driver for the motherboard.
Establish which motherboard your system has, either by opening the box or
by reference to the system manufacturer's web site and then download and
install the appropriate drivers if you don't have a CD containing them
that came with the PC.

PCI Card


This could be anything. You can help narrow down by checking what's
missing, starting with video, audio and network although each of those
three is usually more specifically identified. Once you've established
which card is missing and needs drivers, download the required drivers
from the manufacturer's web site.
--
Mike Maltby



Derek wrote:

Thanks for your help Mart. I have tried as you suggested and here's
where I am at on it. I can get into safe mode and into Dev.Man and
remove the errors under the question marks but it does not solve the
problem and when I reboot and enter safe mode again the following
errors continue to reappear:

PCI Card
PCI System Management Bus
PCI Universal Serial Bus

I tried physically removing what looks to be a modem from the PCI
card but it didn't change my results which is to always return to ME
setup then get frozen out. I can't install any drivers because I
can't do it in safe mode and my keyboard and mouse are frozen in the
setup. For the same reason I can't install or reformat anything at
all. Wondering if this is a hardware problem with my motherboard or
a software problem with my drivers and if there are any other
solutions that I could try.


  #5  
Old October 2nd 08, 04:08 PM posted to microsoft.public.windowsme.setup
Mart
External Usenet User
 
Posts: 1,190
Default ME Installation

Hi Mike, although it has to be a driver issue, missing chipset drivers
hadn't occurred to me at the time of my initial reply. Let's hope Derek
still has the original disks supplied with the PC - although I suspect that
he may not - and can install all the correct drivers for his specific PC.
But a good call, nonetheless.

Mart


"Mike M" wrote in message
...
PCI System Management Bus
PCI Universal Serial Bus


For these two you need to install the chipset driver for the motherboard.
Establish which motherboard your system has, either by opening the box or
by reference to the system manufacturer's web site and then download and
install the appropriate drivers if you don't have a CD containing them
that came with the PC.

PCI Card


This could be anything. You can help narrow down by checking what's
missing, starting with video, audio and network although each of those
three is usually more specifically identified. Once you've established
which card is missing and needs drivers, download the required drivers
from the manufacturer's web site.
--
Mike Maltby



Derek wrote:

Thanks for your help Mart. I have tried as you suggested and here's
where I am at on it. I can get into safe mode and into Dev.Man and
remove the errors under the question marks but it does not solve the
problem and when I reboot and enter safe mode again the following
errors continue to reappear:

PCI Card
PCI System Management Bus
PCI Universal Serial Bus

I tried physically removing what looks to be a modem from the PCI
card but it didn't change my results which is to always return to ME
setup then get frozen out. I can't install any drivers because I
can't do it in safe mode and my keyboard and mouse are frozen in the
setup. For the same reason I can't install or reformat anything at
all. Wondering if this is a hardware problem with my motherboard or
a software problem with my drivers and if there are any other
solutions that I could try.




  #6  
Old October 2nd 08, 05:18 PM posted to microsoft.public.windowsme.setup
Mike M
External Usenet User
 
Posts: 2,047
Default ME Installation

Mart,

Missing chipset drivers probably wouldn't have been the cause of the
original problem. In truth with a clean install as Derek has said he has
done, missing drivers shouldn't be a problem at all so what is causing the
first error and lock up is anyone's guess. However since Derek now says
he can get into Safe Mode everything should be OK once he had identified
the missing drivers although, again, I don't understand why he is still
apparently having problems booting to normal mode. He should be able to
do this even though various drivers are missing.

Perhaps the installation log file setuplog.txt in the root of C: that
should have been created during the install will give some clue as to the
cause of the problem. The last few lines should be sufficient.
--
Mike M


Mart wrote:

Hi Mike, although it has to be a driver issue, missing chipset drivers
hadn't occurred to me at the time of my initial reply. Let's hope
Derek still has the original disks supplied with the PC - although I
suspect that he may not - and can install all the correct drivers for
his specific PC. But a good call, nonetheless.


 




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