Suddenly Missing both CD Rom Drives

I went to use some work files on a CD disk but it wouldn't open. I went to
"My Computer" and both cd drives (D & E) were missing. Went to control panel.
system, device manager and in the hard drive controllers there are
exclaimation marks on both the Primary IDE and secondary IDE controllers.
Since I can't use the cd rom to re-install the drivers from my motherboard
disk, What Now? I removed the SIS 5513 Dual PCI IDE Controller and rebooted
thinking it would repair itself. Computer works ok otherwise.
TNX

"Joe T" wrote in message
...
| I went to use some work files on a CD disk but it wouldn't open. I went to
| "My Computer" and both cd drives (D & E) were missing. Went to control
panel.
| system, device manager and in the hard drive controllers there are
| exclaimation marks on both the Primary IDE and secondary IDE controllers.
| Since I can't use the cd rom to re-install the drivers from my motherboard
| disk, What Now? I removed the SIS 5513 Dual PCI IDE Controller and
rebooted
| thinking it would repair itself. Computer works ok otherwise.
| TNX

Right idea, hope you're referring to Win9X.

Use Safe Mode to remove all hard drive controllers, hard drives, and cdrom
devices including any ghosts and questioned devices in Device Manager.
Restart in Normal Mode and see what happens. Post the results or if more
questions.

--
MEB
http://peoplescounsel.orgfree.com/
BLOG - http://peoplescounsel.spaces.live.com/ Public Notice or the "real
world"
http://groups.google.com/group/the-peoples-law?hl=en - discussion group for
general aspects of Law verses the Peoples' of the world

"Most people, sometime in their lives, stumble across truth.
Most jump up, brush themselves off, and hurry on about their business as if
nothing had happen." Winston Churchill
Or to put it another way:
Morpheus can offer you the two pills;
but only you can choose whether you take the red pill or the blue one.
_______________

"Joe T" wrote in message
...
I went to use some work files on a CD disk but it wouldn't open. I went to
"My Computer" and both cd drives (D & E) were missing. Went to control panel.
system, device manager and in the hard drive controllers there are
exclaimation marks on both the Primary IDE and secondary IDE controllers.
Since I can't use the cd rom to re-install the drivers from my motherboard
disk, What Now? I removed the SIS 5513 Dual PCI IDE Controller and rebooted
thinking it would repair itself. Computer works ok otherwise.
TNX

Click Start Run, type in: regedit and press Enter
Navigate to: hkey_local_machine\system\currentcontrolsets\servi ces\vxd\ios

In the right pane see if there is an entry "NoIDE". If there is, delete the NoIDE
entry, close out and reboot.

Troubleshooting Device Driver Issues by Using the Driver Information Database
http://support.microsoft.com/kb/275499/en-us

How to Troubleshoot Hardware Device Drivers
http://support.microsoft.com/kb/296060/en-us

Explanation of Error Codes Generated by Device Manager
http://support.microsoft.com/kb/125174/en-us

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

"Brian A." gonefish'n@afarawaylake wrote in message
...
|
| "Joe T" wrote in message
| ...
| I went to use some work files on a CD disk but it wouldn't open. I went
to
| "My Computer" and both cd drives (D & E) were missing. Went to control
panel.
| system, device manager and in the hard drive controllers there are
| exclaimation marks on both the Primary IDE and secondary IDE
controllers.
| Since I can't use the cd rom to re-install the drivers from my
motherboard
| disk, What Now? I removed the SIS 5513 Dual PCI IDE Controller and
rebooted
| thinking it would repair itself. Computer works ok otherwise.
| TNX
|
| Click Start Run, type in: regedit and press Enter
| Navigate to: hkey_local_machine\system\currentcontrolsets\servi ces\vxd\ios
|
| In the right pane see if there is an entry "NoIDE". If there is, delete
the NoIDE
| entry, close out and reboot.
|
| Troubleshooting Device Driver Issues by Using the Driver Information
Database
| http://support.microsoft.com/kb/275499/en-us
|
| How to Troubleshoot Hardware Device Drivers
| http://support.microsoft.com/kb/296060/en-us
|
| Explanation of Error Codes Generated by Device Manager
| http://support.microsoft.com/kb/125174/en-us
|
| --
|
| Brian A. Sesko { MS MVP_Shell/User }
| Conflicts start where information lacks.
| http://basconotw.mvps.org/
|
| Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
| How to ask a question: http://support.microsoft.com/kb/555375
|
|
|

Good catch Brian,, what was I thinking, check this first of course.

--
MEB
http://peoplescounsel.orgfree.com/
BLOG - http://peoplescounsel.spaces.live.com/ Public Notice or the "real
world"
http://groups.google.com/group/the-peoples-law?hl=en - discussion group for
general aspects of Law verses the Peoples' of the world

"Most people, sometime in their lives, stumble across truth.
Most jump up, brush themselves off, and hurry on about their business as if
nothing had happen." Winston Churchill
Or to put it another way:
Morpheus can offer you the two pills;
but only you can choose whether you take the red pill or the blue one.
_______________