Office2000 temp files

Hello all,

Please forgive me if this is the wrong group to post to.

I have spent the last 2 days reading the newsgroups looking for any
question/reply similar to my situation.
Did not see any.

Running WinME retail, w/all updates. (clean install) Knock, Knock, on wood!
Dell Optiplex, 500mhz, 256mg ram, 5gig hard drive. Installed Office2000
w/all updates including all SP's.
This computer is not connected to the internet or used for email. Updates
and Service packs are all on CD's
directly from the big "M". (Microsoft) No modem, NIC, sound card or floppy.
Has only two programs on it:
Word and Access. (no misc Windows options). An HP IIID laser jet printer to
print documents.
This computer is used for sensitive customer information, locked down and is
not accessable to anyone but
the system administrator. (locked in a 8X10 cage)

Here's the situation... When ever I use word, (no crashes or the like) for
the day, and shut down for the night,
reboot in the morning, there are a lot of:

{1487kuj-dhfndk579d9-sdga-bf8dfb89}.tmp

files in the windows folder. These files are 0 bytes in size. Upon deleteing
these files manually, closing the
windows folder, emptying the recycle bin, reopening the windows folder, lo
and behold the same files are back!.
The windows folder is full of these files. Hundreds if not Thousands at the
end of the work week.
As stated before, this computer is not connected to the internet or used for
email. No chance of any virus'.
All CD's are directly from Microsoft.

I have tried the Autoexec.bat approach to automatically delete these files
at boot-up but WinME simply replaces the
edited autoexec file. I have also tried other open source office apps, some
if not all cannot complete the format
of the documents and templates that word created. Although they say the open
source office apps can open
word (ms) formatted documents, this is not true! some documents and
templates are garbled or are full of symbols.

One more thing. There is no documented reports in the Knowledge Base at
Microsoft. I have spent the last 6 days
searching for anything similar. I also talk to a MS tech... his reply:
REINSTALL!

Has anyone, or you have had this problem w/Word 2000?. Any help with this
would be VERY much appreciated!

Thank-you
The Sys Admin

I suspect you may have made up the name of the file you saw and that the name
instead probably fits the template fff??????{?????}.tmp? If so what follows
(below) may be of some help. Since Win Me doesn't use real mode it doesn't
process either autoexec.bat or config.sys in bootup and retain these files
simply for backward compatibility with applications that expect to see such a
file. You can though create a batch file and either place it or a link to it
in the Startup folder which will then run the batch file when the system boots
and after the user logs on.

It appears that you may have Microsoft's Machine Debug Manager (mdm.exe)
loading at startup. MDM is installed by default when you install MS Office
and perhaps also by VisualStudio. If you don't need MDM to debug script
problems then I would recommend a) killing mdm.exe in the Task Manager, b)
removing mdm.exe from Startup in MSConfig, c) in Internet Explorer, go Tools |
Internet Options | Advanced and make certain that "Disable script debugging"
is checked in the "Browsing" section, and d) renaming mdm.exe to something
like mdm.old. This can be a pretty persistent little program and unless one
renames the file you will find it added to startup again behind your back -
for example when adding a service pack to O2K.

One you have killed mdm you can delete all the fff??????{?????}.tmp files it
will have created in your ..\windows folder.

See also MS KB 221438 - "OFF2000: Files Whose Name Begins with "fff" Appear in
Windows Folder" (http://support.microsoft.com?kbid=221438).
--
Mike Maltby MS-MVP



Peshii wrote:

Hello all,

Please forgive me if this is the wrong group to post to.

I have spent the last 2 days reading the newsgroups looking for any
question/reply similar to my situation.
Did not see any.

Running WinME retail, w/all updates. (clean install) Knock, Knock, on
wood! Dell Optiplex, 500mhz, 256mg ram, 5gig hard drive. Installed
Office2000 w/all updates including all SP's.
This computer is not connected to the internet or used for email. Updates
and Service packs are all on CD's
directly from the big "M". (Microsoft) No modem, NIC, sound card or
floppy. Has only two programs on it:
Word and Access. (no misc Windows options). An HP IIID laser jet printer
to print documents.
This computer is used for sensitive customer information, locked down and
is not accessable to anyone but
the system administrator. (locked in a 8X10 cage)

Here's the situation... When ever I use word, (no crashes or the like)
for the day, and shut down for the night,
reboot in the morning, there are a lot of:

{1487kuj-dhfndk579d9-sdga-bf8dfb89}.tmp

files in the windows folder. These files are 0 bytes in size. Upon
deleteing these files manually, closing the
windows folder, emptying the recycle bin, reopening the windows folder, lo
and behold the same files are back!.
The windows folder is full of these files. Hundreds if not Thousands at
the end of the work week.
As stated before, this computer is not connected to the internet or used
for email. No chance of any virus'.
All CD's are directly from Microsoft.

I have tried the Autoexec.bat approach to automatically delete these files
at boot-up but WinME simply replaces the
edited autoexec file. I have also tried other open source office apps,
some if not all cannot complete the format
of the documents and templates that word created. Although they say the
open source office apps can open
word (ms) formatted documents, this is not true! some documents and
templates are garbled or are full of symbols.

One more thing. There is no documented reports in the Knowledge Base at
Microsoft. I have spent the last 6 days
searching for anything similar. I also talk to a MS tech... his reply:
REINSTALL!

Has anyone, or you have had this problem w/Word 2000?. Any help with this
would be VERY much appreciated!

Thank-you
The Sys Admin