Win Updates minor problem

On my main computer I keep getting Update messages. It's always a security
update.

OE 6 SP 1 KB837009

It's been installed numerous times but everyday up pops the message. I
usually just close it but occasionally go to Windows Update, and there it is
waiting to be installed.

My two test computers have no record of KB837009.

Any ideas as to how to stop getting the message?

Galen

PA Bear is the legit expert on this. Maybe wait for him, BUT...

It could be these three needed to come in, in the following sequence...
(a) Q330994
(b) Q837009
(c) Q823353 (This is 3rd, but no longer offered at Windows Update.)

And, "Control Panel, Add/Remove Programs, Install/Uninstall tab" for me
shows...
Outlook Express Q823353
....but it was Outlook Express Q837009
....& before that Outlook Express Q330994.
....I never took Outlook Express Q887797, which also could be involved.

Do you have any of the three/four? Then, uninstall whichever is in
there, & go see what happens at Windows Update. Hopefully, it offers Q837009 to you one last time.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Galen Somerville" wrote in message ...
| On my main computer I keep getting Update messages. It's always a security
| update.
|
| OE 6 SP 1 KB837009
|
| It's been installed numerous times but everyday up pops the message. I
| usually just close it but occasionally go to Windows Update, and there it is
| waiting to be installed.
|
| My two test computers have no record of KB837009.
|
| Any ideas as to how to stop getting the message?
|
| Galen
|

I have Q823353 but I get "there was an error trying to uninstall this patch"
so it's still showing.

Galen


"PCR" wrote in message
...
PA Bear is the legit expert on this. Maybe wait for him, BUT...

It could be these three needed to come in, in the following sequence...
(a) Q330994
(b) Q837009
(c) Q823353 (This is 3rd, but no longer offered at Windows Update.)

And, "Control Panel, Add/Remove Programs, Install/Uninstall tab" for me
shows...
Outlook Express Q823353
....but it was Outlook Express Q837009
....& before that Outlook Express Q330994.
....I never took Outlook Express Q887797, which also could be involved.

Do you have any of the three/four? Then, uninstall whichever is in
there, & go see what happens at Windows Update. Hopefully, it offers Q837009
to you one last time.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Galen Somerville" wrote in message
...
| On my main computer I keep getting Update messages. It's always a security
| update.
|
| OE 6 SP 1 KB837009
|
| It's been installed numerous times but everyday up pops the message. I
| usually just close it but occasionally go to Windows Update, and there it
is
| waiting to be installed.
|
| My two test computers have no record of KB837009.
|
| Any ideas as to how to stop getting the message?
|
| Galen
|

Hmm. I don't know what would happen, if I click to uninstall mine. (But I'm not constantly offered any at Windows Update.) Here is the Registry key involved when you click to uninstall Q823353...

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Uninstall\oeupdate]
"DisplayName"="Outlook Express Q823353"
"QuietDisplayName"="Outlook Express Q823353"
"UninstallString"="C:\\WINDOWS\\oeuninst.exe C:\\WINDOWS\\INF\\Q823353.inf"
"RequiresIESysFile"="6.0.2800.1106"
"QuietUninstallString"="C:\\WINDOWS\\oeuninst. exe /d C:\\WINDOWS\\INF\\Q823353.inf"

....Does yours look like mine? Do you have..?.. C:\WINDOWS\INF\Q823353.inf.
Here are two other Registry keys...

[HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\{f5173cf0-1dfb-4978-8e50-a90169ee7ca9}]
@="Q823353"
"IsInstalled"=dword:00000001
"Version"="6,0,2800,1450"
"ComponentID"="Q823353"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Advanced INF Setup\oeupdate]
"BackupRegPathName"="C:\\PROGRA~1\\UNINST~1\\OEUPD ATE\\AINF0002"
"BackupRegSize"=dword:00002000
"BackupFileName"="C:\\Program Files\\Uninstall Information\\oeupdate\\oeupdate.DAT"
"BackupFileSize"=dword:002a6c53
"BackupPath"="C:\\Program Files\\Uninstall Information\\oeupdate"
"InstallINFFile"="c:\\windows\\TEMP\\IXP000.TMP\\Q 823353_d.inf"
"InstallINFSection"="DefaultInstall"
"BackupRegistry"="y"
"ComponentVersion"="28001450"

And here is my only key mentioning Q837009...

[HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\{2cc9d512-6db6-4f1c-8979-9a41fae88de0}]
@="Q837009"
"IsInstalled"=dword:00000001
"Version"="6,0,2800,1409"
"ComponentID"="Q837009"

Can it be you need only to add the last? Well, actually there is mention of both updates in this key too...

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Internet Settings
MinorVersion ";SP1;q313829;Q328970;Q328389;Q324929;Q810847;Q813 951;
Q816506;Q813489;Q330994;Q818529;Q822925;Q828750;
Q824145;Q832894;Q837009;Q831167;Q823353;Q867801;
Q833989;Q834707;Q889293;Q867282;Q891781;Q890923;
Q883939;Q896688;Q905915;Q912812;Q916281;Q918439;"

....That is what shows up in "IE, Help, About".


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Galen Somerville" wrote in message ...
| I have Q823353 but I get "there was an error trying to uninstall this patch"
| so it's still showing.
|
| Galen
|
|
| "PCR" wrote in message
| ...
| PA Bear is the legit expert on this. Maybe wait for him, BUT...
|
| It could be these three needed to come in, in the following sequence...
| (a) Q330994
| (b) Q837009
| (c) Q823353 (This is 3rd, but no longer offered at Windows Update.)
|
| And, "Control Panel, Add/Remove Programs, Install/Uninstall tab" for me
| shows...
| Outlook Express Q823353
| ...but it was Outlook Express Q837009
| ...& before that Outlook Express Q330994.
| ...I never took Outlook Express Q887797, which also could be involved.
|
| Do you have any of the three/four? Then, uninstall whichever is in
| there, & go see what happens at Windows Update. Hopefully, it offers Q837009
| to you one last time.
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Galen Somerville" wrote in message
| ...
| | On my main computer I keep getting Update messages. It's always a security
| | update.
| |
| | OE 6 SP 1 KB837009
| |
| | It's been installed numerous times but everyday up pops the message. I
| | usually just close it but occasionally go to Windows Update, and there it
| is
| | waiting to be installed.
| |
| | My two test computers have no record of KB837009.
| |
| | Any ideas as to how to stop getting the message?
| |
| | Galen
| |
|

I printed that and will do some checking.
Thanks
Galen

"PCR" wrote in message
...
Hmm. I don't know what would happen, if I click to uninstall mine. (But I'm
not constantly offered any at Windows Update.) Here is the Registry key
involved when you click to uninstall Q823353...

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Uninstall\oeup
date]
"DisplayName"="Outlook Express Q823353"
"QuietDisplayName"="Outlook Express Q823353"
"UninstallString"="C:\\WINDOWS\\oeuninst.exe C:\\WINDOWS\\INF\\Q823353.inf"
"RequiresIESysFile"="6.0.2800.1106"
"QuietUninstallString"="C:\\WINDOWS\\oeuninst. exe /d
C:\\WINDOWS\\INF\\Q823353.inf"

....Does yours look like mine? Do you have..?.. C:\WINDOWS\INF\Q823353.inf.
Here are two other Registry keys...

[HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed
Components\{f5173cf0-1dfb-4978-8e50-a90169ee7ca9}]
@="Q823353"
"IsInstalled"=dword:00000001
"Version"="6,0,2800,1450"
"ComponentID"="Q823353"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Advanced INF Setup\oeupdate]
"BackupRegPathName"="C:\\PROGRA~1\\UNINST~1\\OEUPD ATE\\AINF0002"
"BackupRegSize"=dword:00002000
"BackupFileName"="C:\\Program Files\\Uninstall
Information\\oeupdate\\oeupdate.DAT"
"BackupFileSize"=dword:002a6c53
"BackupPath"="C:\\Program Files\\Uninstall Information\\oeupdate"
"InstallINFFile"="c:\\windows\\TEMP\\IXP000.TMP\\Q 823353_d.inf"
"InstallINFSection"="DefaultInstall"
"BackupRegistry"="y"
"ComponentVersion"="28001450"

And here is my only key mentioning Q837009...

[HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed
Components\{2cc9d512-6db6-4f1c-8979-9a41fae88de0}]
@="Q837009"
"IsInstalled"=dword:00000001
"Version"="6,0,2800,1409"
"ComponentID"="Q837009"

Can it be you need only to add the last? Well, actually there is mention of
both updates in this key too...

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Internet
Settings
MinorVersion ";SP1;q313829;Q328970;Q328389;Q324929;Q810847;Q813 951;
Q816506;Q813489;Q330994;Q818529;Q822925;Q828750;
Q824145;Q832894;Q837009;Q831167;Q823353;Q867801;
Q833989;Q834707;Q889293;Q867282;Q891781;Q890923;
Q883939;Q896688;Q905915;Q912812;Q916281;Q918439;"

....That is what shows up in "IE, Help, About".


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Galen Somerville" wrote in message
...
| I have Q823353 but I get "there was an error trying to uninstall this
patch"
| so it's still showing.
|
| Galen
|
|
| "PCR" wrote in message
| ...
| PA Bear is the legit expert on this. Maybe wait for him, BUT...
|
| It could be these three needed to come in, in the following sequence...
| (a) Q330994
| (b) Q837009
| (c) Q823353 (This is 3rd, but no longer offered at Windows Update.)
|
| And, "Control Panel, Add/Remove Programs, Install/Uninstall tab" for me
| shows...
| Outlook Express Q823353
| ...but it was Outlook Express Q837009
| ...& before that Outlook Express Q330994.
| ...I never took Outlook Express Q887797, which also could be involved.
|
| Do you have any of the three/four? Then, uninstall whichever is in
| there, & go see what happens at Windows Update. Hopefully, it offers
Q837009
| to you one last time.
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Galen Somerville" wrote in message
| ...
| | On my main computer I keep getting Update messages. It's always a
security
| | update.
| |
| | OE 6 SP 1 KB837009
| |
| | It's been installed numerous times but everyday up pops the message. I
| | usually just close it but occasionally go to Windows Update, and there
it
| is
| | waiting to be installed.
| |
| | My two test computers have no record of KB837009.
| |
| | Any ideas as to how to stop getting the message?
| |
| | Galen
| |
|

I checked registry and have the same entries for the Q823353 with an
exception.
[HKEY_LOCAL_MACHINE\Software\Microsoft\Advanced INF Setup\oeupdate]
"BackupRegPathName"="C:\\PROGRA~1\\UNINST~1\\OEUPD ATE\\AINF0002"
"InstallINFFile"="c:\\windows\\TEMP\\IXP000.TMP\\Q 823353_d.inf"
Those two items are not listed and Q823353_d.inf is non-existant.

Found no entries for Q837009

the IE,Help,About and the registry only show Q313829, Q912812, Q918439 and Q
916281

From a suggestion in a different message, I turned off the Task Manager.
Hopefully that will stop the Update messages.

Galen


"Galen Somerville" wrote in message
...
I printed that and will do some checking.
Thanks
Galen

"PCR" wrote in message
...
Hmm. I don't know what would happen, if I click to uninstall mine. (But
I'm
not constantly offered any at Windows Update.) Here is the Registry key
involved when you click to uninstall Q823353...


[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Uninstall\oeup
date]
"DisplayName"="Outlook Express Q823353"
"QuietDisplayName"="Outlook Express Q823353"
"UninstallString"="C:\\WINDOWS\\oeuninst.exe
C:\\WINDOWS\\INF\\Q823353.inf"
"RequiresIESysFile"="6.0.2800.1106"
"QuietUninstallString"="C:\\WINDOWS\\oeuninst. exe /d
C:\\WINDOWS\\INF\\Q823353.inf"

...Does yours look like mine? Do you have..?.. C:\WINDOWS\INF\Q823353.inf.
Here are two other Registry keys...

[HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed
Components\{f5173cf0-1dfb-4978-8e50-a90169ee7ca9}]
@="Q823353"
"IsInstalled"=dword:00000001
"Version"="6,0,2800,1450"
"ComponentID"="Q823353"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Advanced INF Setup\oeupdate]
"BackupRegPathName"="C:\\PROGRA~1\\UNINST~1\\OEUPD ATE\\AINF0002"
"BackupRegSize"=dword:00002000
"BackupFileName"="C:\\Program Files\\Uninstall
Information\\oeupdate\\oeupdate.DAT"
"BackupFileSize"=dword:002a6c53
"BackupPath"="C:\\Program Files\\Uninstall Information\\oeupdate"
"InstallINFFile"="c:\\windows\\TEMP\\IXP000.TMP\\Q 823353_d.inf"
"InstallINFSection"="DefaultInstall"
"BackupRegistry"="y"
"ComponentVersion"="28001450"

And here is my only key mentioning Q837009...

[HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed
Components\{2cc9d512-6db6-4f1c-8979-9a41fae88de0}]
@="Q837009"
"IsInstalled"=dword:00000001
"Version"="6,0,2800,1409"
"ComponentID"="Q837009"

Can it be you need only to add the last? Well, actually there is mention
of
both updates in this key too...

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Internet
Settings
MinorVersion ";SP1;q313829;Q328970;Q328389;Q324929;Q810847;Q813 951;
Q816506;Q813489;Q330994;Q818529;Q822925;Q828750;
Q824145;Q832894;Q837009;Q831167;Q823353;Q867801;
Q833989;Q834707;Q889293;Q867282;Q891781;Q890923;
Q883939;Q896688;Q905915;Q912812;Q916281;Q918439;"

...That is what shows up in "IE, Help, About".


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Galen Somerville" wrote in message
...
| I have Q823353 but I get "there was an error trying to uninstall this
patch"
| so it's still showing.
|
| Galen
|
|
| "PCR" wrote in message
| ...
| PA Bear is the legit expert on this. Maybe wait for him, BUT...
|
| It could be these three needed to come in, in the following sequence...
| (a) Q330994
| (b) Q837009
| (c) Q823353 (This is 3rd, but no longer offered at Windows Update.)
|
| And, "Control Panel, Add/Remove Programs, Install/Uninstall tab" for me
| shows...
| Outlook Express Q823353
| ...but it was Outlook Express Q837009
| ...& before that Outlook Express Q330994.
| ...I never took Outlook Express Q887797, which also could be involved.
|
| Do you have any of the three/four? Then, uninstall whichever is in
| there, & go see what happens at Windows Update. Hopefully, it offers
Q837009
| to you one last time.
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Galen Somerville" wrote in message
| ...
| | On my main computer I keep getting Update messages. It's always a
security
| | update.
| |
| | OE 6 SP 1 KB837009
| |
| | It's been installed numerous times but everyday up pops the message. I
| | usually just close it but occasionally go to Windows Update, and there
it
| is
| | waiting to be installed.
| |
| | My two test computers have no record of KB837009.
| |
| | Any ideas as to how to stop getting the message?
| |
| | Galen
| |
|

Clear History, delete Cookies and delete Temporary Internet Files (including offline files) via IE: Tools Options General, then...

1. Download the Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009; all OSS) from the following link, saving it to your Desktop:

http://www.microsoft.com/downloads/d...6-EDE1C73F97B5

[ Optional: 2. Restart the computer in Safe Mode. (During the reboot, keep pressing the F8 key until the Windows Startup menu appears Choose Safe Mode Enter.) ]

3. Rename the downloaded file to KB837009.EXE and copy it to C:\ (the root directory of drive C; assumes drive C is the boot drive)

4. Start Run (type in) C:\KB837009.EXE /N:V (Note the spaces) press ENTER

5. Close the command window.

6. Reboot [into Windows] and check in at Windows Update to see if the problem persists.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Galen Somerville wrote:

On my main computer I keep getting Update messages. It's always a security
update.

OE 6 SP 1 KB837009

It's been installed numerous times but everyday up pops the message. I
usually just close it but occasionally go to Windows Update, and there it is
waiting to be installed.

My two test computers have no record of KB837009.

Any ideas as to how to stop getting the message?

Galen

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Internet
Settings
MinorVersion ";SP1;q313829;Q328970;Q328389;Q324929;Q810847;Q813 951;
Q816506;Q813489;Q330994;Q818529;Q822925;Q828750;
Q824145;Q832894;Q837009;Q831167;Q823353;Q867801;
Q833989;Q834707;Q889293;Q867282;Q891781;Q890923;
Q883939;Q896688;Q905915;Q912812;Q916281;Q918439;"
------------

Crikey,
the only thing I have in that Key is ;SP1;.
Gekko

PA Bear your a genius. Worked like a charm. The only change I made was to
not delete Cookies.

I use CookiePal and I continually delete bad Cookies.

Galen

"PA Bear" wrote in message
...
Clear History, delete Cookies and delete Temporary Internet Files
(including offline files) via IE: Tools Options General, then...

1. Download the Cumulative Security Update for Outlook Express 6 Service
Pack 1 (KB837009; all OSS) from the following link, saving it to your
Desktop:


http://www.microsoft.com/downloads/d...6-EDE1C73F97B5

[ Optional: 2. Restart the computer in Safe Mode. (During the reboot,
keep pressing the F8 key until the Windows Startup menu appears Choose
Safe Mode Enter.) ]

3. Rename the downloaded file to KB837009.EXE and copy it to C:\ (the root
directory of drive C; assumes drive C is the boot drive)

4. Start Run (type in) C:\KB837009.EXE /N:V (Note the spaces) press
ENTER

5. Close the command window.

6. Reboot [into Windows] and check in at Windows Update to see if the
problem persists.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Galen Somerville wrote:
On my main computer I keep getting Update messages. It's always a
security
update.

OE 6 SP 1 KB837009

It's been installed numerous times but everyday up pops the message. I
usually just close it but occasionally go to Windows Update, and there
it is
waiting to be installed.

My two test computers have no record of KB837009.

Any ideas as to how to stop getting the message?

Galen

YW, Galen, and thanks for posting back.
--
~PA Bear

Galen Somerville wrote:

PA Bear your a genius. Worked like a charm. The only change I made was to
not delete Cookies.

I use CookiePal and I continually delete bad Cookies.

Galen

"PA Bear" wrote in message
...

Clear History, delete Cookies and delete Temporary Internet Files

(including offline files) via IE: Tools Options General, then...


1. Download the Cumulative Security Update for Outlook Express 6 Service

Pack 1 (KB837009; all OSS) from the following link, saving it to your
Desktop:




http://www.microsoft.com/downloads/d...6-EDE1C73F97B5


[ Optional: 2. Restart the computer in Safe Mode. (During the reboot,

keep pressing the F8 key until the Windows Startup menu appears Choose
Safe Mode Enter.) ]


3. Rename the downloaded file to KB837009.EXE and copy it to C:\ (the root

directory of drive C; assumes drive C is the boot drive)


4. Start Run (type in) C:\KB837009.EXE /N:V (Note the spaces) press
ENTER

5. Close the command window.

6. Reboot [into Windows] and check in at Windows Update to see if the
problem persists. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Galen Somerville wrote:

On my main computer I keep getting Update messages. It's always a security
update.

OE 6 SP 1 KB837009

It's been installed numerous times but everyday up pops the message. I
usually just close it but occasionally go to Windows Update, and there it
is waiting to be installed.

My two test computers have no record of KB837009.

Any ideas as to how to stop getting the message?

Galen