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ERROR: Invalid page fault in module EXPLORER.EXE at 015f:00401f31



 
 
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  #31  
Old March 15th 05, 05:09 AM
PCR
external usenet poster
 
Posts: n/a
Default

That's what Glee said. I have a...

C:\Program Files\Internet Explorer\Setup\Setup.exe, or
C:\Progra~1\Intern~1\Setup\Setup.exe

....but I have no "...Intern~2". I wonder what that's about. Anyway,
apparently, it will do you no good in this matter.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"tgregg99" wrote in message
...
| as previously stated, i already replaced 'Shell=Explorer.exe' with
| 'Shell=Winfile.exe' and searched for the 'Setup.exe' file. There is
no
| 'Setup.exe' folder on my C:\progra~1\intern~1 -- OR -- intern~2
folder. I
| searched across C: drive, and it does not exist.
|
| "PCR" wrote:
....snip


  #32  
Old March 15th 05, 05:14 AM
PCR
external usenet poster
 
Posts: n/a
Default

Too bad. You cannot do that article then, w/o .cab's on the hard drive
or an Installation CD. You must get your CD working & try what Glee
suggests. Don't you get those AOL CD's in the mail every other day?


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"tgregg99" wrote in message
...
| i went to DOS prompt, and I entered 'DIR C:\Win98*.cab /s /a /p' ....
and
| after a few minutes of processing, I got the following message:
'Directory
| of C:\ File Not Found 57,864,192 bytes free'
|
| "PCR" wrote:
|
| At a DOS prompt, try...
|
| DIR C:\Win98*.cab /s /a /p (That's *-dot-cab)
|
| If you have 55 of them, then the folder that contains them could be
used
| per the following article...
|
| This appears to recover IE/Explorer piecemeal, if the over-install
will
| never work...
|
http://support.microsoft.com/default...11&Product=w98
| Invalid Page Fault in Module Explorer.exe
| (296211) - After you upgrade your Juno software, or download and
install
| Juno Web, you receive an error message similar to the following:
| Explorer.exe caused an invalid page fault in explorer.exe at 0157F:
| 00401F31
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "tgregg99" wrote in message
| ...
| | You are correct - my mistake - it IS 'iexplore.exe' (not
| 'explorer.exe') in
| | my c:\progra~1\intern~2. that said, i could not open it by either
| double
| | clicking the icon next to the program name or by using Run.
| |
| | I verified via using DOS command that you sent me -- 'C:\DIR /s
/a
| | C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact
| file size
| | as you stated .. 180,224. btw, i tried the extract commands you
sent
| and
| | nothing happened, as i got 'File not found' or nothing happened or
| 'Error:
| | Cannot open file' .. i checked my strings very carefully each time
and
| | repeated but got the same messages.
| |
| | your instructions, C:\Program Files\WindowsUpdte folder tree
does
| NOT
| | exist on my c: drive directory. I DO have C:\Windows .. but NO
| | C:\Windows\Windows Update Setup Files folder tree.
| | I looked under C:\Windows and I still could not find
'ie6setup.exe'
| ....
| | So... I searched my C: drive folders and I DID find 'ie6setup.exe'
| file in
| | 'C:\mydown~1' .. but I could NOT open it either by double clicking
the
| icon
| | or via using the Run prompt. When i clicked the icon, i got an
error
| message
| | "Extracting file failed. It is likely caused by low memory or
| corrupted
| | Cabinet file.' I checked my memory via DOS command and it
appeared to
| be
| | normal. I also checked the 'Properties' or the 'ie6setup.exe'
file
| and it
| | was '6.00.2800.1106 .. 490,608 bytes.
| |
| | I tried your option uninstalling IE6 by entering in the Run
| prompt:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore
the
| previous
| | Windows configuration" on the resultant menu that was displayed
was
| grayed
| | out/disabled.
| |
| | And I tried the IE6 repair command you sent again but nothing
happened
| when
| | i selected the "Repair IE Explorer" (my words, not sure exact
words).
| When I
| | tried 'Add a Component' I got an error message "Cannot find
Windows
| Update
| | Setup Files on this computer. Please choose Windows Update under
your
| IE
| | Tools menu to add components to IE.' Of course, I cannot do this
as I
| cannot
| | get an icon on desktop or launch 'ie6setup.exe' as noted above. I
| believe
| | there was a 3rd option but it was grayed out/disabled.
| |
| | So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files
....
| but I
| | still have no desktop/icons upon re-booting Windows98. I tried
| replacing
| | 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still
| nothing.
| | And i tried again via DOS to scanreg /restrore and selecting the
last
| | registry on the list (it always specifies 'Started' and is a date
| right
| | before my problem occurred) but again no desktop/icons upon
re-booting
| | Windows98.
| |
| | I hope this helps you .. help me. I am trying to avoid calling
and
| paying
| | the $35 but will if I absolutely have to. I am currently
unemployed
| so your
| | online support really helps me out right now. Thank you.
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Please make sure you are telling us the right names of the files
you
| are referring
| | to. There is no "explorer.exe" in the location
| "c:\progra~1\intern~2".....the file
| | there would be iexplore.exe, and there may be also an
| "ie6setup.exe". Post back
| | with the correct information please.
| |
| | The instructions given were to find "ie6setup.exe" and run it if
| found, choosing
| | Minimal-Custom and selecting the items already in bold print.
Did
| you find
| | "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of
its
| sub-folders?
| | You can also look for it in the C:\Program Files\WindowsUpdate
| folder tree, or the
| | C:\Windows\Windows Update Setup Files folder tree......I forget
| which it may be in,
| | as I usually install IE from CD rather than from a download. In
| fact, if you cannot
| | find the setup file in any of those locations, you may have IE6
SP1
| on a CD
| | somewhere, as it often is included on CD's in magazines.
| |
| | Another option is to uninstall IE6 by pasting the following line
| into the Run
| | dialog:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance
| | and choosing the option to "Restore the previous Windows
| configuration" from the
| | menu that appears. After that, install IE6 either from a CD or
from
| download,
| | assuming that this allows you to boot normally again.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99" wrote in message
| | ...
| | Gary/Glen ... here's what I've done since last communication:
| |
| | 1. I booted up, went to Command Prompt Only and entered 'edit
| | c:\windows\system.ini' then changed 'Shell=Progman.exe' to
| | 'Shell=Winfile.exe' as you suggested, then I saved and exited
and
| re-booted.
| |
| | 2. This time the File Manager window was displayed with
directory
| of
| | folders and files. I then tried the IE6 repair command by
| entering the
| | command you sent me for IE6 in the Run prompt. A pop up was
| displayed asking
| | me to Repair IE or Add a Component. I tried both. When i
| selected Repair
| | IE, nothing happened. When I selected Add a Component, I got
an
| error
| | message saying I needed to go to a Windows menu I did not see.
So
| I rebooted
| | again.
| |
| | 3. I replaced the 'Shell=Winfile.exe' back to
| 'Shell='Progman.exe' and
| | rebooted. This time I noticed I did not get the subject error
| message and
| | the 'Program Manager - Accessories' window was displayed
(which
| did not
| | display the first time i changed the shell to 'Progman.exe'
| earlier and
| | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and
| tried to
| | launch the explorer.exe program -- i was able to double click
on
| it, and when
| | i did, the hourglass was displayed for a short time appearing
to
| be
| | processing something, but nothing happened, and i tried to
launch
| it from the
| | Run command promt on same window -- but again, nothing
happened.
| when i
| | clicked the setup file, nothing happened at all. But I
checked
| the
| | Properties of the 'Explorer.exe' file and it specified version
| 6.00.2800.1106
| | .. 94,208 bytes, last changed 8/11/03. I turned off the pc.
| |
| | So while it "appears" I have all my standard Windows programs
in
| the c:
| | directory on the Program Manager - Accessories window, I still
| have no
| | desktop icons and no programs are launching.
| |
| | Thoughts?
| |
| | p.s. I realize you may not be able to call me, but in the
event
| that you
| | can, my number is 404-329-0959. I'll be leaving the library
| within the hour
| | to go home. I'll check my email up until that time. And I'll
| check back to
| | this thread tomorrow morning if I don't hear from you
beforehand.
| |
| | Thanks for your continued support!!!!
| |
| |
| | "glee" wrote:
| |
| | Thanks Gary....I am at work (on lunch right now), and can't
get
| back to this
| | thread
| | for a few hours.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| | http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| | "Gary S. Terhune" wrote in message
| | ...
| | Again, be very careful not to do anything more than run IE
| Repair using
| | Winfile.exe for a Shell. Long filenames can easily be
messed
| up. Also,
| | if IE Repair doesn't fix the problem (after re-editing
| System.ini back
| | to using Explorer.exe for a Shell) then the next step is
to
| | force-reinstall IE. You do this by again switching to
| Shell=Winfile.exe
| | and then finding Setup.exe in the Internet Explorer folder
| (usually
| | C:\Program Files\Internet Explorer) and running it. Choose
| "Add
| | Components" (or "Minimal or Custom Installation" if that's
the
| option
| | that offers itself.) Then put a check mark for every item
that
| is bolded
| | (already installed) and continue. If you haven't
previously
| deleted the
| | setup files (usually in C:\Windows Updates Setup Files")
then
| this will
| | probably be a smooth operation. If you don't have the
| installation files
| | on hand, it will be necessary to connect to the internet
to
| download
| | them, and that can be problematic, depending on your
system.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote in
| message
| | news | | Gary,
| |
| | I'm at the library and about to leave for home, where
I'll
| follow your
| | recommendation. I won't give up. I'm very methodical,
and
| I take
| | great care
| | in following the procedures (i'm a project manager and
| technical
| | writer :-)
| | .. anyways, I'll follow up with you later this afternoon
| with my
| | results.
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | Try Shell=Winfile.exe, as suggested.
| |
| | And don't give up. We're giving you answers
step-by-step,
| and when
| | one
| | thing doesn't work, that tends to provide hints as to
what
| to do
| | next.
| | IOW, just because some suggestion doesn't bear
immediate
| fruit,
| | doesn't
| | mean it didn't need to be done.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote
in
| message
| |
...
| | Gary,
| |
| | I did change 'Shell=Explorer.exe' to
'Shell=Progman.exe'
| but upon
| | re-booting, the following error was displayed:
| |
| | 'Error loading Program.exe. You must reinstall
| Windows.'
| |
| | so, what can i do now?
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | As explained in the references Glen gave you
earlier,
| you use
| | the
| | Command Prompt Only boot to edit System.ini and
change
| the
| | "Shell=Explorer.exe" line to:
| |
| | Shell=Progman.exe
| |
| | Then restart and you will possibly be able to boot
to
| Windows
| | without
| | having to load Explorer.exe. From there, you run t
he
| IE Repair
| | or
| | reinstall IE as needed. If Shell=progman.exe
doesn't
| work, try
| | Shell=Winfile.exe. But be very careful when using
| these modes,
| | and
| | only
| | use them to perform these limited tasks, as they
can
| mess up the
| | file
| | system if you do certain things, particularly
| Copy/Paste/Move
| | operations. When the IE Repair or reinstallation
are
| completed,
| | re-edit
| | System.ini to restore normal Shell to
Explorer.exe.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99"
wrote
| in message
| |
| ...
| | Glen,
| |
| | Thanks. I had no luck by trying to restore the
most
| recent
| | registry
| | backups
| | -- i tried every one listed, which went back a
coupe
| days
| | before
| | my
| | problem
| | -- still, this didn't work.
| |
| | I'm confused about ...
| |
| | Following that, use the info mentioned in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | .. the IE repair tool instructions assumed i
could
| click
| | Start ..
| | Run
| | ....
| | but I can't. so I can only get to a command
prompt
| and use
| | DOS
| | .... so
| | how do
| | i reinstall IE from the DOS command prompt?
| |
| | Thanks .. looking forward to your
| answer!!!!!!!!!!!!!1
| | Terry
| |
| | "glee" wrote:
| |
| | Each time you use a different .cab file backup
in
| scanreg
| | /restore,
| | you are
| | replacing the Registry with the one using that
| dat, and
| | "going
| | back"
| | to that date as
| | far as the Registry is concerned. So, if none
of
| the
| | restores
| | helped the problem,
| | you should go back and restore the most recent
| backup prior
| | to
| | when
| | you began the
| | restoring experiment (Of course, if you onlty
went
| back a
| | couple
| | of
| | days, there
| | should not be much difference other than the
| entries for the
| | updates
| | you did).
| |
| | Following that, use the info mentioned in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | Post back with your results.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"

| wrote in
| | message
| |
| ...
| | Glee ...
| |
| | I tried using DOS command 'scanreg /restore'
and
| selecting
| | the
| | backup
| | (rb###.cab files) -- i tried each one,
rebooting
| each
| | time,
| | but
| | that didn't
| | work. I also used the DOS command to 'edit
the
| | c:\windows\system.ini' file
| | and replaced 'explorer.exe' with
'progman.exe'
| where you
| | told
| | me,
| | then saved
| | and rebooted, then got an error that
| 'progman.exe could
| | not be
| | found, must
| | reinstall windows' or something to that
effect.
| |
| | One other thing i forgot to mention. I
| downloaded Windows
| | updates
| | to my pc,
| | the night before my Windows crashed. One or
two
| of the
| | updates
| | were for IE6.
| |
| | Any other suggestions? Thank you for
helping me
| with
| | this!!!!
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Before trying the procedure mentioned in
my
| first reply,
| | you
| | may
| | want to try
| | this
| | first:
| | Boot to DOS Mode by accessing the boot
menu at
| startup
| | and
| | selecting Command
| | Prompt
| | Only (you get to the boot menu the same
way
| you get to
| | it
| | when
| | you selected Safe
| | Mode).
| | At the DOS Prompt, type:
| | scanreg /restore
| | and press Enter.
| | Select one of the backups (rb###.cab
files)
| dated JUST
| | prior
| | to
| | when the problem
| | occurred.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "glee" wrote in
| message
| |
| ...
| | Follow the procedures he
| | Recovering From a Failed Internet
Explorer
| Upgrade in
| | Windows
| | 98:
| |
| |
| |
| |
| |
| |
| |
| |
|
http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
| | or
| | http://tinyurl.com/r5ba
| |
| | Especially this section at the end:
| |
| | "If you still have boot problems after
you
| reboot, you
| | should
| | use the command
| | prompt
| | to edit the c:\windows\system.ini file.
On
| the command
| | line
| | type edit
| | c:\windows\system.ini.
| |
| | "Once it is open, change the line
| shell=explorer.exe
| | to
| | shell=progman.exe.
| | What
| | you
| | are doing here is changing the default
shell
| (that is
| | having
| | problems) from
| | the
| | Windows Explorer to the old Windows
Program
| Manager
| | shell.
| |
| | "Reboot Windows. It should now
successfully
| boot with
| | no
| | errors into an empty
| | Program Manager shell. Use the File |
Run |
| Browse
| | drop
| | down
| | menu selection to
| | browse to c:\program files\internet
explorer
| and
| | launch
| | ie5setup.exe or
| | ie6setup.exe
| | (depending on what is there). Do a
custom
| install and
| | check
| | all the Bold faced
| | options. When the setup program alerts
you
| that these
| | files
| | are already
| | installed,
| | tell it to reinstall all of the files.
| |
| | "When the Internet Explorer Setup
program is
| done and
| | reboots,
| | hit the F8 key
| | to
| | bring up a Boot Menu. Choose Command
Prompt
| and boot
| | to
| | the
| | command prompt.
| | Once
| | there, type edit c:\windows\system.ini
and,
| once it is
| | open,
| | change the line
| | shell=progman.exe back to
| shell=explorer.exe. Save and
| | exit
| | the file. You have
| | now
| | set the shell back to the original
value."
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"
| wrote
| | in
| | message
| |
| | news | | Can someone please help me resolve my
| problem? Upon
| | starting MS Windows 98,
| | I see the MS Windows screen then it
| appears to start
| | loading
| | programs as
| | usual, then i get the above ERROR
message.
| I then
| | restarted
| | via SAFE mode,
| | but there were no desktop icons. Upon
| checking
| | Program
| | Manager, I only see
| | 'Runapp' and no other programs listed.
I
| checked my
| | memory
| | via DOS prompt,
| | and everything looks normal (but I
really
| am not a
| | DOS
| | user,
| | so I'm limited
| | in my ability to use DOS commands). I
| restarted
| | again
| | and
| | tried step by
| | step
| | confirmation, but again, I only get
the
| above ERROR
| | message.
| |
| | I don't have the CD - or - the
diskettes
| for loading
| | MS
| | Windows 98. Is
| | there a way to restore my MS Windows
98
| otherwise?
| |
| | I appreciate your time and help very
much
| ... thank
| | you!!!
| |
| | Terry
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
|
|
|


  #33  
Old March 15th 05, 06:03 PM
tgregg99
external usenet poster
 
Posts: n/a
Default

i apologize if i didn't mention my cd drive doesn't work, thought i did. the
fact is it does not work.

"glee" wrote:

You did not state anywhere in this thread that I can see, that your CD drive does
not work. I just looked through every post you made in this thread, and see no
mention of this. In your first post you wrote:
"I don't have the CD - or - the diskettes for loading MS Windows 98", and that's the
only reference I find to anything related to the CD drive at all. Please show me
where in this thread you stated this.

What is wrong with the CD drive? What happens when you try to access it using
winfile or progman as the shell?
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~
http://aumha.org/alex.htm
http://dts-l.org/goodpost.htm

"tgregg99" wrote in message
...
as stated earlier, my cd drive does not work.

"glee" wrote:

I still feel the likely fix is to reinstall IE6 over itself, but you cannot get

the
setup file you have on the hard drive to load, and you cannot get online to

download
it. I suggest you find someone who has a copy of IE6 SP1 on a CD, and follow

the
over-install instructions I gave you, running the setup on the CD. Many CDs

found
in computer magazines have IE6 SP1 in a folder on the disc. In fact, many free

AOL
discs have a hidden sub-folder with IE6 installer in it....often in a
"\Browsers\Msie" folder.
You must make sure that "Show all files" is enabled in Windows Explorer, and

bypass
the autorun routine of the AOL CD :
Click Start Settings Folder Options View tab, and click to enable "Show All
Files" and click OK.
Hold down the SHIFT key on the keyboard while inserting a recent AOL disc, to

bypass
autorun. Then open Windows Explorer and look for the folder with IE6 setup

files.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~
http://aumha.org/alex.htm
http://dts-l.org/goodpost.htm


"tgregg99" wrote in message
...
You are correct - my mistake - it IS 'iexplore.exe' (not 'explorer.exe') in
my c:\progra~1\intern~2. that said, i could not open it by either double
clicking the icon next to the program name or by using Run.

I verified via using DOS command that you sent me -- 'C:\DIR /s /a
C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact file size
as you stated .. 180,224. btw, i tried the extract commands you sent and
nothing happened, as i got 'File not found' or nothing happened or 'Error:
Cannot open file' .. i checked my strings very carefully each time and
repeated but got the same messages.

your instructions, C:\Program Files\WindowsUpdte folder tree does NOT
exist on my c: drive directory. I DO have C:\Windows .. but NO
C:\Windows\Windows Update Setup Files folder tree.
I looked under C:\Windows and I still could not find 'ie6setup.exe' ...
So... I searched my C: drive folders and I DID find 'ie6setup.exe' file in
'C:\mydown~1' .. but I could NOT open it either by double clicking the icon
or via using the Run prompt. When i clicked the icon, i got an error message
"Extracting file failed. It is likely caused by low memory or corrupted
Cabinet file.' I checked my memory via DOS command and it appeared to be
normal. I also checked the 'Properties' or the 'ie6setup.exe' file and it
was '6.00.2800.1106 .. 490,608 bytes.

I tried your option uninstalling IE6 by entering in the Run prompt:
RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore the previous
Windows configuration" on the resultant menu that was displayed was grayed
out/disabled.

And I tried the IE6 repair command you sent again but nothing happened when
i selected the "Repair IE Explorer" (my words, not sure exact words). When I
tried 'Add a Component' I got an error message "Cannot find Windows Update
Setup Files on this computer. Please choose Windows Update under your IE
Tools menu to add components to IE.' Of course, I cannot do this as I cannot
get an icon on desktop or launch 'ie6setup.exe' as noted above. I believe
there was a 3rd option but it was grayed out/disabled.

So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files ... but I
still have no desktop/icons upon re-booting Windows98. I tried replacing
'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still nothing.
And i tried again via DOS to scanreg /restrore and selecting the last
registry on the list (it always specifies 'Started' and is a date right
before my problem occurred) but again no desktop/icons upon re-booting
Windows98.

I hope this helps you .. help me. I am trying to avoid calling and paying
the $35 but will if I absolutely have to. I am currently unemployed so your
online support really helps me out right now. Thank you.

Terry

"glee" wrote:

Please make sure you are telling us the right names of the files you are
referring
to. There is no "explorer.exe" in the location

"c:\progra~1\intern~2".....the
file
there would be iexplore.exe, and there may be also an "ie6setup.exe". Post

back
with the correct information please.

The instructions given were to find "ie6setup.exe" and run it if found,

choosing
Minimal-Custom and selecting the items already in bold print. Did you find
"ie6setup.exe" in the location "c:\progra~1\intern~2" or any of its

sub-folders?
You can also look for it in the C:\Program Files\WindowsUpdate folder tree,

or
the
C:\Windows\Windows Update Setup Files folder tree......I forget which it may

be
in,
as I usually install IE from CD rather than from a download. In fact, if

you
cannot
find the setup file in any of those locations, you may have IE6 SP1 on a CD
somewhere, as it often is included on CD's in magazines.

Another option is to uninstall IE6 by pasting the following line into the

Run
dialog:
RUNDLL32 SETUPWBV.DLL,IE6Maintenance
and choosing the option to "Restore the previous Windows configuration" from

the
menu that appears. After that, install IE6 either from a CD or from

download,
assuming that this allows you to boot normally again.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~
http://aumha.org/alex.htm
http://dts-l.org/goodpost.htm





  #34  
Old March 15th 05, 09:55 PM
tgregg99
external usenet poster
 
Posts: n/a
Default

All ...

I've tried everything you've asked to do. I've been patient. Yet, I still
have no Windows98 desktop/icons upon booting. And, yes, my CD drive does not
work -- it's broken. Is there any hope to restore my Windows98 desktop/icons?

If you have no other recommendations, then I will call MS tech support and
spend the $35 with the understanding I will get it refunded if tech support
is not able to resolve my problem, is that correct?

Thank you!

Terry

"PCR" wrote:

Too bad. You cannot do that article then, w/o .cab's on the hard drive
or an Installation CD. You must get your CD working & try what Glee
suggests. Don't you get those AOL CD's in the mail every other day?


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"tgregg99" wrote in message
...
| i went to DOS prompt, and I entered 'DIR C:\Win98*.cab /s /a /p' ....
and
| after a few minutes of processing, I got the following message:
'Directory
| of C:\ File Not Found 57,864,192 bytes free'
|
| "PCR" wrote:
|
| At a DOS prompt, try...
|
| DIR C:\Win98*.cab /s /a /p (That's *-dot-cab)
|
| If you have 55 of them, then the folder that contains them could be
used
| per the following article...
|
| This appears to recover IE/Explorer piecemeal, if the over-install
will
| never work...
|
http://support.microsoft.com/default...11&Product=w98
| Invalid Page Fault in Module Explorer.exe
| (296211) - After you upgrade your Juno software, or download and
install
| Juno Web, you receive an error message similar to the following:
| Explorer.exe caused an invalid page fault in explorer.exe at 0157F:
| 00401F31
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "tgregg99" wrote in message
| ...
| | You are correct - my mistake - it IS 'iexplore.exe' (not
| 'explorer.exe') in
| | my c:\progra~1\intern~2. that said, i could not open it by either
| double
| | clicking the icon next to the program name or by using Run.
| |
| | I verified via using DOS command that you sent me -- 'C:\DIR /s
/a
| | C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact
| file size
| | as you stated .. 180,224. btw, i tried the extract commands you
sent
| and
| | nothing happened, as i got 'File not found' or nothing happened or
| 'Error:
| | Cannot open file' .. i checked my strings very carefully each time
and
| | repeated but got the same messages.
| |
| | your instructions, C:\Program Files\WindowsUpdte folder tree
does
| NOT
| | exist on my c: drive directory. I DO have C:\Windows .. but NO
| | C:\Windows\Windows Update Setup Files folder tree.
| | I looked under C:\Windows and I still could not find
'ie6setup.exe'
| ....
| | So... I searched my C: drive folders and I DID find 'ie6setup.exe'
| file in
| | 'C:\mydown~1' .. but I could NOT open it either by double clicking
the
| icon
| | or via using the Run prompt. When i clicked the icon, i got an
error
| message
| | "Extracting file failed. It is likely caused by low memory or
| corrupted
| | Cabinet file.' I checked my memory via DOS command and it
appeared to
| be
| | normal. I also checked the 'Properties' or the 'ie6setup.exe'
file
| and it
| | was '6.00.2800.1106 .. 490,608 bytes.
| |
| | I tried your option uninstalling IE6 by entering in the Run
| prompt:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore
the
| previous
| | Windows configuration" on the resultant menu that was displayed
was
| grayed
| | out/disabled.
| |
| | And I tried the IE6 repair command you sent again but nothing
happened
| when
| | i selected the "Repair IE Explorer" (my words, not sure exact
words).
| When I
| | tried 'Add a Component' I got an error message "Cannot find
Windows
| Update
| | Setup Files on this computer. Please choose Windows Update under
your
| IE
| | Tools menu to add components to IE.' Of course, I cannot do this
as I
| cannot
| | get an icon on desktop or launch 'ie6setup.exe' as noted above. I
| believe
| | there was a 3rd option but it was grayed out/disabled.
| |
| | So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files
....
| but I
| | still have no desktop/icons upon re-booting Windows98. I tried
| replacing
| | 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still
| nothing.
| | And i tried again via DOS to scanreg /restrore and selecting the
last
| | registry on the list (it always specifies 'Started' and is a date
| right
| | before my problem occurred) but again no desktop/icons upon
re-booting
| | Windows98.
| |
| | I hope this helps you .. help me. I am trying to avoid calling
and
| paying
| | the $35 but will if I absolutely have to. I am currently
unemployed
| so your
| | online support really helps me out right now. Thank you.
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Please make sure you are telling us the right names of the files
you
| are referring
| | to. There is no "explorer.exe" in the location
| "c:\progra~1\intern~2".....the file
| | there would be iexplore.exe, and there may be also an
| "ie6setup.exe". Post back
| | with the correct information please.
| |
| | The instructions given were to find "ie6setup.exe" and run it if
| found, choosing
| | Minimal-Custom and selecting the items already in bold print.
Did
| you find
| | "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of
its
| sub-folders?
| | You can also look for it in the C:\Program Files\WindowsUpdate
| folder tree, or the
| | C:\Windows\Windows Update Setup Files folder tree......I forget
| which it may be in,
| | as I usually install IE from CD rather than from a download. In
| fact, if you cannot
| | find the setup file in any of those locations, you may have IE6
SP1
| on a CD
| | somewhere, as it often is included on CD's in magazines.
| |
| | Another option is to uninstall IE6 by pasting the following line
| into the Run
| | dialog:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance
| | and choosing the option to "Restore the previous Windows
| configuration" from the
| | menu that appears. After that, install IE6 either from a CD or
from
| download,
| | assuming that this allows you to boot normally again.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99" wrote in message
| | ...
| | Gary/Glen ... here's what I've done since last communication:
| |
| | 1. I booted up, went to Command Prompt Only and entered 'edit
| | c:\windows\system.ini' then changed 'Shell=Progman.exe' to
| | 'Shell=Winfile.exe' as you suggested, then I saved and exited
and
| re-booted.
| |
| | 2. This time the File Manager window was displayed with
directory
| of
| | folders and files. I then tried the IE6 repair command by
| entering the
| | command you sent me for IE6 in the Run prompt. A pop up was
| displayed asking
| | me to Repair IE or Add a Component. I tried both. When i
| selected Repair
| | IE, nothing happened. When I selected Add a Component, I got
an
| error
| | message saying I needed to go to a Windows menu I did not see.
So
| I rebooted
| | again.
| |
| | 3. I replaced the 'Shell=Winfile.exe' back to
| 'Shell='Progman.exe' and
| | rebooted. This time I noticed I did not get the subject error
| message and
| | the 'Program Manager - Accessories' window was displayed
(which
| did not
| | display the first time i changed the shell to 'Progman.exe'
| earlier and
| | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and
| tried to
| | launch the explorer.exe program -- i was able to double click
on
| it, and when
| | i did, the hourglass was displayed for a short time appearing
to
| be
| | processing something, but nothing happened, and i tried to
launch
| it from the
| | Run command promt on same window -- but again, nothing
happened.
| when i
| | clicked the setup file, nothing happened at all. But I
checked
| the
| | Properties of the 'Explorer.exe' file and it specified version
| 6.00.2800.1106
| | .. 94,208 bytes, last changed 8/11/03. I turned off the pc.
| |
| | So while it "appears" I have all my standard Windows programs
in
| the c:
| | directory on the Program Manager - Accessories window, I still
| have no
| | desktop icons and no programs are launching.
| |
| | Thoughts?
| |
| | p.s. I realize you may not be able to call me, but in the
event
| that you
| | can, my number is 404-329-0959. I'll be leaving the library
| within the hour
| | to go home. I'll check my email up until that time. And I'll
| check back to
| | this thread tomorrow morning if I don't hear from you
beforehand.
| |
| | Thanks for your continued support!!!!
| |
| |
| | "glee" wrote:
| |
| | Thanks Gary....I am at work (on lunch right now), and can't
get
| back to this
| | thread
| | for a few hours.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| | http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| | "Gary S. Terhune" wrote in message
| | ...
| | Again, be very careful not to do anything more than run IE
| Repair using
| | Winfile.exe for a Shell. Long filenames can easily be
messed
| up. Also,
| | if IE Repair doesn't fix the problem (after re-editing
| System.ini back
| | to using Explorer.exe for a Shell) then the next step is
to
| | force-reinstall IE. You do this by again switching to
| Shell=Winfile.exe
| | and then finding Setup.exe in the Internet Explorer folder
| (usually
| | C:\Program Files\Internet Explorer) and running it. Choose
| "Add
| | Components" (or "Minimal or Custom Installation" if that's
the
| option
| | that offers itself.) Then put a check mark for every item
that
| is bolded
| | (already installed) and continue. If you haven't
previously
| deleted the
| | setup files (usually in C:\Windows Updates Setup Files")
then
| this will
| | probably be a smooth operation. If you don't have the
| installation files
| | on hand, it will be necessary to connect to the internet
to
| download
| | them, and that can be problematic, depending on your
system.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote in
| message
| | news | | Gary,
| |
| | I'm at the library and about to leave for home, where
I'll
| follow your
| | recommendation. I won't give up. I'm very methodical,
and
| I take
| | great care
| | in following the procedures (i'm a project manager and
| technical
| | writer :-)
| | .. anyways, I'll follow up with you later this afternoon
| with my
| | results.
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | Try Shell=Winfile.exe, as suggested.
| |
| | And don't give up. We're giving you answers
step-by-step,
| and when
| | one
| | thing doesn't work, that tends to provide hints as to
what
| to do
| | next.
| | IOW, just because some suggestion doesn't bear
immediate
| fruit,
| | doesn't
| | mean it didn't need to be done.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote
in
| message
| |
...
| | Gary,
| |
| | I did change 'Shell=Explorer.exe' to
'Shell=Progman.exe'
| but upon
| | re-booting, the following error was displayed:
| |
| | 'Error loading Program.exe. You must reinstall
| Windows.'
| |
| | so, what can i do now?
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | As explained in the references Glen gave you
earlier,
| you use
| | the
| | Command Prompt Only boot to edit System.ini and
change
| the
| | "Shell=Explorer.exe" line to:
| |
| | Shell=Progman.exe
| |
| | Then restart and you will possibly be able to boot
to
| Windows
| | without
| | having to load Explorer.exe. From there, you run t
he
| IE Repair
| | or
| | reinstall IE as needed. If Shell=progman.exe
doesn't
| work, try
| | Shell=Winfile.exe. But be very careful when using
| these modes,
| | and
| | only
| | use them to perform these limited tasks, as they
can
| mess up the
| | file
| | system if you do certain things, particularly
| Copy/Paste/Move
| | operations. When the IE Repair or reinstallation
are
| completed,
| | re-edit
| | System.ini to restore normal Shell to
Explorer.exe.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99"
wrote
| in message
| |
| ...
| | Glen,
| |
| | Thanks. I had no luck by trying to restore the
most
| recent
| | registry
| | backups
| | -- i tried every one listed, which went back a
coupe
| days
| | before
| | my
| | problem
| | -- still, this didn't work.
| |
| | I'm confused about ...
| |
| | Following that, use the info mentioned in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | .. the IE repair tool instructions assumed i
could
| click
| | Start ..
| | Run
| | ....
| | but I can't. so I can only get to a command
prompt
| and use
| | DOS
| | .... so
| | how do
| | i reinstall IE from the DOS command prompt?
| |
| | Thanks .. looking forward to your
| answer!!!!!!!!!!!!!1
| | Terry
| |
| | "glee" wrote:
| |
| | Each time you use a different .cab file backup
in
| scanreg
| | /restore,
| | you are
| | replacing the Registry with the one using that
| dat, and
| | "going
| | back"
| | to that date as
| | far as the Registry is concerned. So, if none
of
| the
| | restores
| | helped the problem,
| | you should go back and restore the most recent
| backup prior
| | to
| | when
| | you began the
| | restoring experiment (Of course, if you onlty
went
| back a
| | couple
| | of
| | days, there
| | should not be much difference other than the
| entries for the
| | updates
| | you did).
| |
| | Following that, use the info mentioned in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | Post back with your results.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"

| wrote in
| | message
| |
| ...
| | Glee ...
| |
| | I tried using DOS command 'scanreg /restore'
and
| selecting
| | the
| | backup
| | (rb###.cab files) -- i tried each one,
rebooting
| each
| | time,
| | but
| | that didn't
| | work. I also used the DOS command to 'edit
the
| | c:\windows\system.ini' file
| | and replaced 'explorer.exe' with
'progman.exe'
| where you
| | told
| | me,
| | then saved
| | and rebooted, then got an error that
| 'progman.exe could
| | not be
| | found, must
| | reinstall windows' or something to that
effect.
| |
| | One other thing i forgot to mention. I
| downloaded Windows
| | updates
| | to my pc,
| | the night before my Windows crashed. One or
two
| of the
| | updates
| | were for IE6.
| |
| | Any other suggestions? Thank you for
helping me
| with
| | this!!!!
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Before trying the procedure mentioned in
my
| first reply,
| | you
| | may
| | want to try
| | this
| | first:
| | Boot to DOS Mode by accessing the boot
menu at
| startup
| | and
| | selecting Command
| | Prompt
| | Only (you get to the boot menu the same
way
| you get to
| | it
| | when
| | you selected Safe
| | Mode).
| | At the DOS Prompt, type:
| | scanreg /restore
| | and press Enter.
| | Select one of the backups (rb###.cab
files)
| dated JUST
| | prior
| | to
| | when the problem
| | occurred.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "glee" wrote in
| message
| |
| ...
| | Follow the procedures he
| | Recovering From a Failed Internet
Explorer
| Upgrade in
| | Windows
| | 98:
| |
| |
| |
| |
| |
| |
| |
| |
|
http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
| | or
| | http://tinyurl.com/r5ba
| |
| | Especially this section at the end:
| |
| | "If you still have boot problems after
you
| reboot, you
| | should
| | use the command
| | prompt
| | to edit the c:\windows\system.ini file.
On
| the command
| | line
| | type edit
| | c:\windows\system.ini.
| |
| | "Once it is open, change the line
| shell=explorer.exe
| | to
| | shell=progman.exe.
| | What
| | you
| | are doing here is changing the default
shell
| (that is
| | having
| | problems) from
| | the
| | Windows Explorer to the old Windows
Program
| Manager
| | shell.
| |
| | "Reboot Windows. It should now
successfully
| boot with
| | no
| | errors into an empty
| | Program Manager shell. Use the File |
Run |
| Browse
| | drop
| | down
| | menu selection to
| | browse to c:\program files\internet
explorer
| and
| | launch
| | ie5setup.exe or
| | ie6setup.exe
| | (depending on what is there). Do a
custom
| install and
| | check
| | all the Bold faced
| | options. When the setup program alerts
you
| that these
| | files
| | are already
| | installed,
| | tell it to reinstall all of the files.
| |
| | "When the Internet Explorer Setup
program is
| done and
| | reboots,
| | hit the F8 key
| | to
| | bring up a Boot Menu. Choose Command
Prompt
| and boot
| | to
| | the
| | command prompt.
| | Once
| | there, type edit c:\windows\system.ini
and,
| once it is
| | open,
| | change the line
| | shell=progman.exe back to
| shell=explorer.exe. Save and
| | exit
| | the file. You have
| | now
| | set the shell back to the original
value."
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"
| wrote
| | in
| | message
| |
| | news | | Can someone please help me resolve my
| problem? Upon
| | starting MS Windows 98,
| | I see the MS Windows screen then it
| appears to start
| | loading
| | programs as
| | usual, then i get the above ERROR
message.
| I then
| | restarted
| | via SAFE mode,
| | but there were no desktop icons. Upon
| checking
| | Program
| | Manager, I only see
| | 'Runapp' and no other programs listed.
I
| checked my
| | memory
| | via DOS prompt,
| | and everything looks normal (but I
really
| am not a
| | DOS
| | user,
| | so I'm limited
| | in my ability to use DOS commands). I
| restarted
| | again
| | and
| | tried step by
| | step
| | confirmation, but again, I only get
the
| above ERROR
| | message.
| |
| | I don't have the CD - or - the
diskettes
| for loading
| | MS
| | Windows 98. Is
| | there a way to restore my MS Windows
98
| otherwise?
| |
| | I appreciate your time and help very
much
| ... thank
| | you!!!
| |
| | Terry
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
|
|
|



  #35  
Old March 15th 05, 11:38 PM
PCR
external usenet poster
 
Posts: n/a
Default

Call them up & try to get an Installation CD, if nothing else. I'd like
to hear how that goes. Well, I don't know what you're going to do with
it, though, without a working CD-ROM. Are you sure that doesn't
work...?...

http://support.microsoft.com/default...;EN-US;q237948
Troubleshoot CD-R_W

http://support.microsoft.com/?kbid=218617
Troubleshoot CD-ROM or DVD-ROM

I guess, a first try would be...

(1) Boot to Safe Mode. (Hold F5 as you boot, or hold CTRL for the
Startup Menu, & select Safe Mode from that.)
(2) "START, Settings, Control Panel, System, Device Manager tab".
(3) Open the CD-ROM branch, by clicking it's plus sign.
(4) Highlight each drive in that branch, & click "Remove".
(Safe Mode may reveal the presence of a "ghost".)
(5) Close up, & boot to Normal Mode.

Hopefully Windows will find the correct drivers, & all will be well.

As cquirke once said, "Control Panel, System, Performance tab". Are you
in "compatibility" mode? Then, try his site...
http://cquirke.mvps.org/9x/doscompat.htm

Also...
http://support.microsoft.com/default...79&Product=w98
Troubleshooting MS-DOS Compatibility Mode on Hard Disks
(130179) - The Performance tab in System properties shows that one or
more of the hard disks in your computer is using MS-DOS Compatibility
mode. MS-DOS compatibility mode may be in use either for the file system
or for virtual memory. You may receive the...

Also...

To see whether the CD-ROM is physically functioning, it can be run
independently of Windows...

Get a Startup Diskette from
http://www.bootdisk.com/ , if you don't already have one from "Control
Panel, Add/Remove Programs, Startup Disk tab". Test the Startup
Diskette. Boot it, put in a CD and "DIR" the CD. It will say which
letter is the CD. (Otherwise, it is likely one letter higher than
normal.) That is, "DIR X:", where "X:" is the CD-ROM letter.

If you cannot boot the Startup Diskette, you must be sent into BIOS. If
the CD-ROM does work in DOS after the Diskette has boot, it is likely
there is a problem with the Windows 32-bit drivers or settings.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"tgregg99" wrote in message
news | All ...
|
| I've tried everything you've asked to do. I've been patient. Yet, I
still
| have no Windows98 desktop/icons upon booting. And, yes, my CD drive
does not
| work -- it's broken. Is there any hope to restore my Windows98
desktop/icons?
|
| If you have no other recommendations, then I will call MS tech support
and
| spend the $35 with the understanding I will get it refunded if tech
support
| is not able to resolve my problem, is that correct?
|
| Thank you!
|
| Terry
|
| "PCR" wrote:
|
| Too bad. You cannot do that article then, w/o .cab's on the hard
drive
| or an Installation CD. You must get your CD working & try what Glee
| suggests. Don't you get those AOL CD's in the mail every other day?
....snip


  #36  
Old March 16th 05, 03:17 AM
glee
external usenet poster
 
Posts: n/a
Default

You most likely need to overinstall Internet Explorer, as we have mentioned, if
scanreg/restore did not help. You have been unable to do so using any method. Get
another CD drive that is not broken, and over-install your version of IE from a
CD...either from an AOL or magazine CD, or order a CD he
http://on-disk.com/product_info.php/products_id/46

Otherwise, pay $35....I would be very interested to see how they tell you to fix it,
without formatting and reinstalling clean.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~
http://aumha.org/alex.htm
http://dts-l.org/goodpost.htm


"tgregg99" wrote in message
news
All ...

I've tried everything you've asked to do. I've been patient. Yet, I still
have no Windows98 desktop/icons upon booting. And, yes, my CD drive does not
work -- it's broken. Is there any hope to restore my Windows98 desktop/icons?

If you have no other recommendations, then I will call MS tech support and
spend the $35 with the understanding I will get it refunded if tech support
is not able to resolve my problem, is that correct?

Thank you!

Terry

"PCR" wrote:

Too bad. You cannot do that article then, w/o .cab's on the hard drive
or an Installation CD. You must get your CD working & try what Glee
suggests. Don't you get those AOL CD's in the mail every other day?


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"tgregg99" wrote in message
...
| i went to DOS prompt, and I entered 'DIR C:\Win98*.cab /s /a /p' ....
and
| after a few minutes of processing, I got the following message:
'Directory
| of C:\ File Not Found 57,864,192 bytes free'
|
| "PCR" wrote:
|
| At a DOS prompt, try...
|
| DIR C:\Win98*.cab /s /a /p (That's *-dot-cab)
|
| If you have 55 of them, then the folder that contains them could be
used
| per the following article...
|
| This appears to recover IE/Explorer piecemeal, if the over-install
will
| never work...
|
http://support.microsoft.com/default...11&Product=w98
| Invalid Page Fault in Module Explorer.exe
| (296211) - After you upgrade your Juno software, or download and
install
| Juno Web, you receive an error message similar to the following:
| Explorer.exe caused an invalid page fault in explorer.exe at 0157F:
| 00401F31
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "tgregg99" wrote in message
| ...
| | You are correct - my mistake - it IS 'iexplore.exe' (not
| 'explorer.exe') in
| | my c:\progra~1\intern~2. that said, i could not open it by either
| double
| | clicking the icon next to the program name or by using Run.
| |
| | I verified via using DOS command that you sent me -- 'C:\DIR /s
/a
| | C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact
| file size
| | as you stated .. 180,224. btw, i tried the extract commands you
sent
| and
| | nothing happened, as i got 'File not found' or nothing happened or
| 'Error:
| | Cannot open file' .. i checked my strings very carefully each time
and
| | repeated but got the same messages.
| |
| | your instructions, C:\Program Files\WindowsUpdte folder tree
does
| NOT
| | exist on my c: drive directory. I DO have C:\Windows .. but NO
| | C:\Windows\Windows Update Setup Files folder tree.
| | I looked under C:\Windows and I still could not find
'ie6setup.exe'
| ....
| | So... I searched my C: drive folders and I DID find 'ie6setup.exe'
| file in
| | 'C:\mydown~1' .. but I could NOT open it either by double clicking
the
| icon
| | or via using the Run prompt. When i clicked the icon, i got an
error
| message
| | "Extracting file failed. It is likely caused by low memory or
| corrupted
| | Cabinet file.' I checked my memory via DOS command and it
appeared to
| be
| | normal. I also checked the 'Properties' or the 'ie6setup.exe'
file
| and it
| | was '6.00.2800.1106 .. 490,608 bytes.
| |
| | I tried your option uninstalling IE6 by entering in the Run
| prompt:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore
the
| previous
| | Windows configuration" on the resultant menu that was displayed
was
| grayed
| | out/disabled.
| |
| | And I tried the IE6 repair command you sent again but nothing
happened
| when
| | i selected the "Repair IE Explorer" (my words, not sure exact
words).
| When I
| | tried 'Add a Component' I got an error message "Cannot find
Windows
| Update
| | Setup Files on this computer. Please choose Windows Update under
your
| IE
| | Tools menu to add components to IE.' Of course, I cannot do this
as I
| cannot
| | get an icon on desktop or launch 'ie6setup.exe' as noted above. I
| believe
| | there was a 3rd option but it was grayed out/disabled.
| |
| | So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files
....
| but I
| | still have no desktop/icons upon re-booting Windows98. I tried
| replacing
| | 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still
| nothing.
| | And i tried again via DOS to scanreg /restrore and selecting the
last
| | registry on the list (it always specifies 'Started' and is a date
| right
| | before my problem occurred) but again no desktop/icons upon
re-booting
| | Windows98.
| |
| | I hope this helps you .. help me. I am trying to avoid calling
and
| paying
| | the $35 but will if I absolutely have to. I am currently
unemployed
| so your
| | online support really helps me out right now. Thank you.
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Please make sure you are telling us the right names of the files
you
| are referring
| | to. There is no "explorer.exe" in the location
| "c:\progra~1\intern~2".....the file
| | there would be iexplore.exe, and there may be also an
| "ie6setup.exe". Post back
| | with the correct information please.
| |
| | The instructions given were to find "ie6setup.exe" and run it if
| found, choosing
| | Minimal-Custom and selecting the items already in bold print.
Did
| you find
| | "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of
its
| sub-folders?
| | You can also look for it in the C:\Program Files\WindowsUpdate
| folder tree, or the
| | C:\Windows\Windows Update Setup Files folder tree......I forget
| which it may be in,
| | as I usually install IE from CD rather than from a download. In
| fact, if you cannot
| | find the setup file in any of those locations, you may have IE6
SP1
| on a CD
| | somewhere, as it often is included on CD's in magazines.
| |
| | Another option is to uninstall IE6 by pasting the following line
| into the Run
| | dialog:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance
| | and choosing the option to "Restore the previous Windows
| configuration" from the
| | menu that appears. After that, install IE6 either from a CD or
from
| download,
| | assuming that this allows you to boot normally again.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99" wrote in message
| | ...
| | Gary/Glen ... here's what I've done since last communication:
| |
| | 1. I booted up, went to Command Prompt Only and entered 'edit
| | c:\windows\system.ini' then changed 'Shell=Progman.exe' to
| | 'Shell=Winfile.exe' as you suggested, then I saved and exited
and
| re-booted.
| |
| | 2. This time the File Manager window was displayed with
directory
| of
| | folders and files. I then tried the IE6 repair command by
| entering the
| | command you sent me for IE6 in the Run prompt. A pop up was
| displayed asking
| | me to Repair IE or Add a Component. I tried both. When i
| selected Repair
| | IE, nothing happened. When I selected Add a Component, I got
an
| error
| | message saying I needed to go to a Windows menu I did not see.
So
| I rebooted
| | again.
| |
| | 3. I replaced the 'Shell=Winfile.exe' back to
| 'Shell='Progman.exe' and
| | rebooted. This time I noticed I did not get the subject error
| message and
| | the 'Program Manager - Accessories' window was displayed
(which
| did not
| | display the first time i changed the shell to 'Progman.exe'
| earlier and
| | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and
| tried to
| | launch the explorer.exe program -- i was able to double click
on
| it, and when
| | i did, the hourglass was displayed for a short time appearing
to
| be
| | processing something, but nothing happened, and i tried to
launch
| it from the
| | Run command promt on same window -- but again, nothing
happened.
| when i
| | clicked the setup file, nothing happened at all. But I
checked
| the
| | Properties of the 'Explorer.exe' file and it specified version
| 6.00.2800.1106
| | .. 94,208 bytes, last changed 8/11/03. I turned off the pc.
| |
| | So while it "appears" I have all my standard Windows programs
in
| the c:
| | directory on the Program Manager - Accessories window, I still
| have no
| | desktop icons and no programs are launching.
| |
| | Thoughts?
| |
| | p.s. I realize you may not be able to call me, but in the
event
| that you
| | can, my number is 404-329-0959. I'll be leaving the library
| within the hour
| | to go home. I'll check my email up until that time. And I'll
| check back to
| | this thread tomorrow morning if I don't hear from you
beforehand.
| |
| | Thanks for your continued support!!!!
| |
| |
| | "glee" wrote:
| |
| | Thanks Gary....I am at work (on lunch right now), and can't
get
| back to this
| | thread
| | for a few hours.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| | http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| | "Gary S. Terhune" wrote in message
| | ...
| | Again, be very careful not to do anything more than run IE
| Repair using
| | Winfile.exe for a Shell. Long filenames can easily be
messed
| up. Also,
| | if IE Repair doesn't fix the problem (after re-editing
| System.ini back
| | to using Explorer.exe for a Shell) then the next step is
to
| | force-reinstall IE. You do this by again switching to
| Shell=Winfile.exe
| | and then finding Setup.exe in the Internet Explorer folder
| (usually
| | C:\Program Files\Internet Explorer) and running it. Choose
| "Add
| | Components" (or "Minimal or Custom Installation" if that's
the
| option
| | that offers itself.) Then put a check mark for every item
that
| is bolded
| | (already installed) and continue. If you haven't
previously
| deleted the
| | setup files (usually in C:\Windows Updates Setup Files")
then
| this will
| | probably be a smooth operation. If you don't have the
| installation files
| | on hand, it will be necessary to connect to the internet
to
| download
| | them, and that can be problematic, depending on your
system.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote in
| message
| | news | | Gary,
| |
| | I'm at the library and about to leave for home, where
I'll
| follow your
| | recommendation. I won't give up. I'm very methodical,
and
| I take
| | great care
| | in following the procedures (i'm a project manager and
| technical
| | writer :-)
| | .. anyways, I'll follow up with you later this afternoon
| with my
| | results.
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | Try Shell=Winfile.exe, as suggested.
| |
| | And don't give up. We're giving you answers
step-by-step,
| and when
| | one
| | thing doesn't work, that tends to provide hints as to
what
| to do
| | next.
| | IOW, just because some suggestion doesn't bear
immediate
| fruit,
| | doesn't
| | mean it didn't need to be done.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote
in
| message
| |
...
| | Gary,
| |
| | I did change 'Shell=Explorer.exe' to
'Shell=Progman.exe'
| but upon
| | re-booting, the following error was displayed:
| |
| | 'Error loading Program.exe. You must reinstall
| Windows.'
| |
| | so, what can i do now?
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | As explained in the references Glen gave you
earlier,
| you use
| | the
| | Command Prompt Only boot to edit System.ini and
change
| the
| | "Shell=Explorer.exe" line to:
| |
| | Shell=Progman.exe
| |
| | Then restart and you will possibly be able to boot
to
| Windows
| | without
| | having to load Explorer.exe. From there, you run t
he
| IE Repair
| | or
| | reinstall IE as needed. If Shell=progman.exe
doesn't
| work, try
| | Shell=Winfile.exe. But be very careful when using
| these modes,
| | and
| | only
| | use them to perform these limited tasks, as they
can
| mess up the
| | file
| | system if you do certain things, particularly
| Copy/Paste/Move
| | operations. When the IE Repair or reinstallation
are
| completed,
| | re-edit
| | System.ini to restore normal Shell to
Explorer.exe.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99"
wrote
| in message
| |
| ...
| | Glen,
| |
| | Thanks. I had no luck by trying to restore the
most
| recent
| | registry
| | backups
| | -- i tried every one listed, which went back a
coupe
| days
| | before
| | my
| | problem
| | -- still, this didn't work.
| |
| | I'm confused about ...
| |
| | Following that, use the info mentioned in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | .. the IE repair tool instructions assumed i
could
| click
| | Start ..
| | Run
| | ....
| | but I can't. so I can only get to a command
prompt
| and use
| | DOS
| | .... so
| | how do
| | i reinstall IE from the DOS command prompt?
| |
| | Thanks .. looking forward to your
| answer!!!!!!!!!!!!!1
| | Terry
| |
| | "glee" wrote:
| |
| | Each time you use a different .cab file backup
in
| scanreg
| | /restore,
| | you are
| | replacing the Registry with the one using that
| dat, and
| | "going
| | back"
| | to that date as
| | far as the Registry is concerned. So, if none
of
| the
| | restores
| | helped the problem,
| | you should go back and restore the most recent
| backup prior
| | to
| | when
| | you began the
| | restoring experiment (Of course, if you onlty
went
| back a
| | couple
| | of
| | days, there
| | should not be much difference other than the
| entries for the
| | updates
| | you did).
| |
| | Following that, use the info mentioned in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | Post back with your results.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"

| wrote in
| | message
| |
| ...
| | Glee ...
| |
| | I tried using DOS command 'scanreg /restore'
and
| selecting
| | the
| | backup
| | (rb###.cab files) -- i tried each one,
rebooting
| each
| | time,
| | but
| | that didn't
| | work. I also used the DOS command to 'edit
the
| | c:\windows\system.ini' file
| | and replaced 'explorer.exe' with
'progman.exe'
| where you
| | told
| | me,
| | then saved
| | and rebooted, then got an error that
| 'progman.exe could
| | not be
| | found, must
| | reinstall windows' or something to that
effect.
| |
| | One other thing i forgot to mention. I
| downloaded Windows
| | updates
| | to my pc,
| | the night before my Windows crashed. One or
two
| of the
| | updates
| | were for IE6.
| |
| | Any other suggestions? Thank you for
helping me
| with
| | this!!!!
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Before trying the procedure mentioned in
my
| first reply,
| | you
| | may
| | want to try
| | this
| | first:
| | Boot to DOS Mode by accessing the boot
menu at
| startup
| | and
| | selecting Command
| | Prompt
| | Only (you get to the boot menu the same
way
| you get to
| | it
| | when
| | you selected Safe
| | Mode).
| | At the DOS Prompt, type:
| | scanreg /restore
| | and press Enter.
| | Select one of the backups (rb###.cab
files)
| dated JUST
| | prior
| | to
| | when the problem
| | occurred.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "glee" wrote in
| message
| |
| ...
| | Follow the procedures he
| | Recovering From a Failed Internet
Explorer
| Upgrade in
| | Windows
| | 98:
| |
| |
| |
| |
| |
| |
| |
| |
|

http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
| | or
| | http://tinyurl.com/r5ba
| |
| | Especially this section at the end:
| |
| | "If you still have boot problems after
you
| reboot, you
| | should
| | use the command
| | prompt
| | to edit the c:\windows\system.ini file.
On
| the command
| | line
| | type edit
| | c:\windows\system.ini.
| |
| | "Once it is open, change the line
| shell=explorer.exe
| | to
| | shell=progman.exe.
| | What
| | you
| | are doing here is changing the default
shell
| (that is
| | having
| | problems) from
| | the
| | Windows Explorer to the old Windows
Program
| Manager
| | shell.
| |
| | "Reboot Windows. It should now
successfully
| boot with
| | no
| | errors into an empty
| | Program Manager shell. Use the File |
Run |
| Browse
| | drop
| | down
| | menu selection to
| | browse to c:\program files\internet
explorer
| and
| | launch
| | ie5setup.exe or
| | ie6setup.exe
| | (depending on what is there). Do a
custom
| install and
| | check
| | all the Bold faced
| | options. When the setup program alerts
you
| that these
| | files
| | are already
| | installed,
| | tell it to reinstall all of the files.
| |
| | "When the Internet Explorer Setup
program is
| done and
| | reboots,
| | hit the F8 key
| | to
| | bring up a Boot Menu. Choose Command
Prompt
| and boot
| | to
| | the
| | command prompt.
| | Once
| | there, type edit c:\windows\system.ini
and,
| once it is
| | open,
| | change the line
| | shell=progman.exe back to
| shell=explorer.exe. Save and
| | exit
| | the file. You have
| | now
| | set the shell back to the original
value."
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"
| wrote
| | in
| | message
| |
| | news | | Can someone please help me resolve my
| problem? Upon
| | starting MS Windows 98,
| | I see the MS Windows screen then it
| appears to start
| | loading
| | programs as
| | usual, then i get the above ERROR
message.
| I then
| | restarted
| | via SAFE mode,
| | but there were no desktop icons. Upon
| checking
| | Program
| | Manager, I only see
| | 'Runapp' and no other programs listed.
I
| checked my
| | memory
| | via DOS prompt,
| | and everything looks normal (but I
really
| am not a
| | DOS
| | user,
| | so I'm limited
| | in my ability to use DOS commands). I
| restarted
| | again
| | and
| | tried step by
| | step
| | confirmation, but again, I only get
the
| above ERROR
| | message.
| |
| | I don't have the CD - or - the
diskettes
| for loading
| | MS
| | Windows 98. Is
| | there a way to restore my MS Windows
98
| otherwise?
| |
| | I appreciate your time and help very
much
| ... thank
| | you!!!
| |
| | Terry
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
|
|
|




  #37  
Old March 17th 05, 05:26 PM
glee
external usenet poster
 
Posts: n/a
Default

You most likely need to overinstall Internet Explorer, as we have mentioned, if
scanreg/restore did not help. You have been unable to do so using any method. Get
another CD drive that is not broken, and over-install your version of IE from a
CD...either from an AOL or magazine CD, or order a CD he
http://on-disk.com/product_info.php/products_id/46

Otherwise, pay $35....I would be very interested to see how they tell you to fix it,
without formatting and reinstalling clean.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~
http://aumha.org/alex.htm
http://dts-l.org/goodpost.htm


"tgregg99" wrote in message
news
All ...

I've tried everything you've asked to do. I've been patient. Yet, I still
have no Windows98 desktop/icons upon booting. And, yes, my CD drive does not
work -- it's broken. Is there any hope to restore my Windows98 desktop/icons?

If you have no other recommendations, then I will call MS tech support and
spend the $35 with the understanding I will get it refunded if tech support
is not able to resolve my problem, is that correct?

Thank you!

Terry

"PCR" wrote:

Too bad. You cannot do that article then, w/o .cab's on the hard drive
or an Installation CD. You must get your CD working & try what Glee
suggests. Don't you get those AOL CD's in the mail every other day?


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"tgregg99" wrote in message
...
| i went to DOS prompt, and I entered 'DIR C:\Win98*.cab /s /a /p' ....
and
| after a few minutes of processing, I got the following message:
'Directory
| of C:\ File Not Found 57,864,192 bytes free'
|
| "PCR" wrote:
|
| At a DOS prompt, try...
|
| DIR C:\Win98*.cab /s /a /p (That's *-dot-cab)
|
| If you have 55 of them, then the folder that contains them could be
used
| per the following article...
|
| This appears to recover IE/Explorer piecemeal, if the over-install
will
| never work...
|
http://support.microsoft.com/default...11&Product=w98
| Invalid Page Fault in Module Explorer.exe
| (296211) - After you upgrade your Juno software, or download and
install
| Juno Web, you receive an error message similar to the following:
| Explorer.exe caused an invalid page fault in explorer.exe at 0157F:
| 00401F31
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "tgregg99" wrote in message
| ...
| | You are correct - my mistake - it IS 'iexplore.exe' (not
| 'explorer.exe') in
| | my c:\progra~1\intern~2. that said, i could not open it by either
| double
| | clicking the icon next to the program name or by using Run.
| |
| | I verified via using DOS command that you sent me -- 'C:\DIR /s
/a
| | C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact
| file size
| | as you stated .. 180,224. btw, i tried the extract commands you
sent
| and
| | nothing happened, as i got 'File not found' or nothing happened or
| 'Error:
| | Cannot open file' .. i checked my strings very carefully each time
and
| | repeated but got the same messages.
| |
| | your instructions, C:\Program Files\WindowsUpdte folder tree
does
| NOT
| | exist on my c: drive directory. I DO have C:\Windows .. but NO
| | C:\Windows\Windows Update Setup Files folder tree.
| | I looked under C:\Windows and I still could not find
'ie6setup.exe'
| ....
| | So... I searched my C: drive folders and I DID find 'ie6setup.exe'
| file in
| | 'C:\mydown~1' .. but I could NOT open it either by double clicking
the
| icon
| | or via using the Run prompt. When i clicked the icon, i got an
error
| message
| | "Extracting file failed. It is likely caused by low memory or
| corrupted
| | Cabinet file.' I checked my memory via DOS command and it
appeared to
| be
| | normal. I also checked the 'Properties' or the 'ie6setup.exe'
file
| and it
| | was '6.00.2800.1106 .. 490,608 bytes.
| |
| | I tried your option uninstalling IE6 by entering in the Run
| prompt:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore
the
| previous
| | Windows configuration" on the resultant menu that was displayed
was
| grayed
| | out/disabled.
| |
| | And I tried the IE6 repair command you sent again but nothing
happened
| when
| | i selected the "Repair IE Explorer" (my words, not sure exact
words).
| When I
| | tried 'Add a Component' I got an error message "Cannot find
Windows
| Update
| | Setup Files on this computer. Please choose Windows Update under
your
| IE
| | Tools menu to add components to IE.' Of course, I cannot do this
as I
| cannot
| | get an icon on desktop or launch 'ie6setup.exe' as noted above. I
| believe
| | there was a 3rd option but it was grayed out/disabled.
| |
| | So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files
....
| but I
| | still have no desktop/icons upon re-booting Windows98. I tried
| replacing
| | 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still
| nothing.
| | And i tried again via DOS to scanreg /restrore and selecting the
last
| | registry on the list (it always specifies 'Started' and is a date
| right
| | before my problem occurred) but again no desktop/icons upon
re-booting
| | Windows98.
| |
| | I hope this helps you .. help me. I am trying to avoid calling
and
| paying
| | the $35 but will if I absolutely have to. I am currently
unemployed
| so your
| | online support really helps me out right now. Thank you.
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Please make sure you are telling us the right names of the files
you
| are referring
| | to. There is no "explorer.exe" in the location
| "c:\progra~1\intern~2".....the file
| | there would be iexplore.exe, and there may be also an
| "ie6setup.exe". Post back
| | with the correct information please.
| |
| | The instructions given were to find "ie6setup.exe" and run it if
| found, choosing
| | Minimal-Custom and selecting the items already in bold print.
Did
| you find
| | "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of
its
| sub-folders?
| | You can also look for it in the C:\Program Files\WindowsUpdate
| folder tree, or the
| | C:\Windows\Windows Update Setup Files folder tree......I forget
| which it may be in,
| | as I usually install IE from CD rather than from a download. In
| fact, if you cannot
| | find the setup file in any of those locations, you may have IE6
SP1
| on a CD
| | somewhere, as it often is included on CD's in magazines.
| |
| | Another option is to uninstall IE6 by pasting the following line
| into the Run
| | dialog:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance
| | and choosing the option to "Restore the previous Windows
| configuration" from the
| | menu that appears. After that, install IE6 either from a CD or
from
| download,
| | assuming that this allows you to boot normally again.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99" wrote in message
| | ...
| | Gary/Glen ... here's what I've done since last communication:
| |
| | 1. I booted up, went to Command Prompt Only and entered 'edit
| | c:\windows\system.ini' then changed 'Shell=Progman.exe' to
| | 'Shell=Winfile.exe' as you suggested, then I saved and exited
and
| re-booted.
| |
| | 2. This time the File Manager window was displayed with
directory
| of
| | folders and files. I then tried the IE6 repair command by
| entering the
| | command you sent me for IE6 in the Run prompt. A pop up was
| displayed asking
| | me to Repair IE or Add a Component. I tried both. When i
| selected Repair
| | IE, nothing happened. When I selected Add a Component, I got
an
| error
| | message saying I needed to go to a Windows menu I did not see.
So
| I rebooted
| | again.
| |
| | 3. I replaced the 'Shell=Winfile.exe' back to
| 'Shell='Progman.exe' and
| | rebooted. This time I noticed I did not get the subject error
| message and
| | the 'Program Manager - Accessories' window was displayed
(which
| did not
| | display the first time i changed the shell to 'Progman.exe'
| earlier and
| | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and
| tried to
| | launch the explorer.exe program -- i was able to double click
on
| it, and when
| | i did, the hourglass was displayed for a short time appearing
to
| be
| | processing something, but nothing happened, and i tried to
launch
| it from the
| | Run command promt on same window -- but again, nothing
happened.
| when i
| | clicked the setup file, nothing happened at all. But I
checked
| the
| | Properties of the 'Explorer.exe' file and it specified version
| 6.00.2800.1106
| | .. 94,208 bytes, last changed 8/11/03. I turned off the pc.
| |
| | So while it "appears" I have all my standard Windows programs
in
| the c:
| | directory on the Program Manager - Accessories window, I still
| have no
| | desktop icons and no programs are launching.
| |
| | Thoughts?
| |
| | p.s. I realize you may not be able to call me, but in the
event
| that you
| | can, my number is 404-329-0959. I'll be leaving the library
| within the hour
| | to go home. I'll check my email up until that time. And I'll
| check back to
| | this thread tomorrow morning if I don't hear from you
beforehand.
| |
| | Thanks for your continued support!!!!
| |
| |
| | "glee" wrote:
| |
| | Thanks Gary....I am at work (on lunch right now), and can't
get
| back to this
| | thread
| | for a few hours.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| | http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| | "Gary S. Terhune" wrote in message
| | ...
| | Again, be very careful not to do anything more than run IE
| Repair using
| | Winfile.exe for a Shell. Long filenames can easily be
messed
| up. Also,
| | if IE Repair doesn't fix the problem (after re-editing
| System.ini back
| | to using Explorer.exe for a Shell) then the next step is
to
| | force-reinstall IE. You do this by again switching to
| Shell=Winfile.exe
| | and then finding Setup.exe in the Internet Explorer folder
| (usually
| | C:\Program Files\Internet Explorer) and running it. Choose
| "Add
| | Components" (or "Minimal or Custom Installation" if that's
the
| option
| | that offers itself.) Then put a check mark for every item
that
| is bolded
| | (already installed) and continue. If you haven't
previously
| deleted the
| | setup files (usually in C:\Windows Updates Setup Files")
then
| this will
| | probably be a smooth operation. If you don't have the
| installation files
| | on hand, it will be necessary to connect to the internet
to
| download
| | them, and that can be problematic, depending on your
system.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote in
| message
| | news | | Gary,
| |
| | I'm at the library and about to leave for home, where
I'll
| follow your
| | recommendation. I won't give up. I'm very methodical,
and
| I take
| | great care
| | in following the procedures (i'm a project manager and
| technical
| | writer :-)
| | .. anyways, I'll follow up with you later this afternoon
| with my
| | results.
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | Try Shell=Winfile.exe, as suggested.
| |
| | And don't give up. We're giving you answers
step-by-step,
| and when
| | one
| | thing doesn't work, that tends to provide hints as to
what
| to do
| | next.
| | IOW, just because some suggestion doesn't bear
immediate
| fruit,
| | doesn't
| | mean it didn't need to be done.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote
in
| message
| |
...
| | Gary,
| |
| | I did change 'Shell=Explorer.exe' to
'Shell=Progman.exe'
| but upon
| | re-booting, the following error was displayed:
| |
| | 'Error loading Program.exe. You must reinstall
| Windows.'
| |
| | so, what can i do now?
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | As explained in the references Glen gave you
earlier,
| you use
| | the
| | Command Prompt Only boot to edit System.ini and
change
| the
| | "Shell=Explorer.exe" line to:
| |
| | Shell=Progman.exe
| |
| | Then restart and you will possibly be able to boot
to
| Windows
| | without
| | having to load Explorer.exe. From there, you run t
he
| IE Repair
| | or
| | reinstall IE as needed. If Shell=progman.exe
doesn't
| work, try
| | Shell=Winfile.exe. But be very careful when using
| these modes,
| | and
| | only
| | use them to perform these limited tasks, as they
can
| mess up the
| | file
| | system if you do certain things, particularly
| Copy/Paste/Move
| | operations. When the IE Repair or reinstallation
are
| completed,
| | re-edit
| | System.ini to restore normal Shell to
Explorer.exe.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99"
wrote
| in message
| |
| ...
| | Glen,
| |
| | Thanks. I had no luck by trying to restore the
most
| recent
| | registry
| | backups
| | -- i tried every one listed, which went back a
coupe
| days
| | before
| | my
| | problem
| | -- still, this didn't work.
| |
| | I'm confused about ...
| |
| | Following that, use the info mentioned in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | .. the IE repair tool instructions assumed i
could
| click
| | Start ..
| | Run
| | ....
| | but I can't. so I can only get to a command
prompt
| and use
| | DOS
| | .... so
| | how do
| | i reinstall IE from the DOS command prompt?
| |
| | Thanks .. looking forward to your
| answer!!!!!!!!!!!!!1
| | Terry
| |
| | "glee" wrote:
| |
| | Each time you use a different .cab file backup
in
| scanreg
| | /restore,
| | you are
| | replacing the Registry with the one using that
| dat, and
| | "going
| | back"
| | to that date as
| | far as the Registry is concerned. So, if none
of
| the
| | restores
| | helped the problem,
| | you should go back and restore the most recent
| backup prior
| | to
| | when
| | you began the
| | restoring experiment (Of course, if you onlty
went
| back a
| | couple
| | of
| | days, there
| | should not be much difference other than the
| entries for the
| | updates
| | you did).
| |
| | Following that, use the info mentioned in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | Post back with your results.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"

| wrote in
| | message
| |
| ...
| | Glee ...
| |
| | I tried using DOS command 'scanreg /restore'
and
| selecting
| | the
| | backup
| | (rb###.cab files) -- i tried each one,
rebooting
| each
| | time,
| | but
| | that didn't
| | work. I also used the DOS command to 'edit
the
| | c:\windows\system.ini' file
| | and replaced 'explorer.exe' with
'progman.exe'
| where you
| | told
| | me,
| | then saved
| | and rebooted, then got an error that
| 'progman.exe could
| | not be
| | found, must
| | reinstall windows' or something to that
effect.
| |
| | One other thing i forgot to mention. I
| downloaded Windows
| | updates
| | to my pc,
| | the night before my Windows crashed. One or
two
| of the
| | updates
| | were for IE6.
| |
| | Any other suggestions? Thank you for
helping me
| with
| | this!!!!
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Before trying the procedure mentioned in
my
| first reply,
| | you
| | may
| | want to try
| | this
| | first:
| | Boot to DOS Mode by accessing the boot
menu at
| startup
| | and
| | selecting Command
| | Prompt
| | Only (you get to the boot menu the same
way
| you get to
| | it
| | when
| | you selected Safe
| | Mode).
| | At the DOS Prompt, type:
| | scanreg /restore
| | and press Enter.
| | Select one of the backups (rb###.cab
files)
| dated JUST
| | prior
| | to
| | when the problem
| | occurred.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "glee" wrote in
| message
| |
| ...
| | Follow the procedures he
| | Recovering From a Failed Internet
Explorer
| Upgrade in
| | Windows
| | 98:
| |
| |
| |
| |
| |
| |
| |
| |
|

http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
| | or
| | http://tinyurl.com/r5ba
| |
| | Especially this section at the end:
| |
| | "If you still have boot problems after
you
| reboot, you
| | should
| | use the command
| | prompt
| | to edit the c:\windows\system.ini file.
On
| the command
| | line
| | type edit
| | c:\windows\system.ini.
| |
| | "Once it is open, change the line
| shell=explorer.exe
| | to
| | shell=progman.exe.
| | What
| | you
| | are doing here is changing the default
shell
| (that is
| | having
| | problems) from
| | the
| | Windows Explorer to the old Windows
Program
| Manager
| | shell.
| |
| | "Reboot Windows. It should now
successfully
| boot with
| | no
| | errors into an empty
| | Program Manager shell. Use the File |
Run |
| Browse
| | drop
| | down
| | menu selection to
| | browse to c:\program files\internet
explorer
| and
| | launch
| | ie5setup.exe or
| | ie6setup.exe
| | (depending on what is there). Do a
custom
| install and
| | check
| | all the Bold faced
| | options. When the setup program alerts
you
| that these
| | files
| | are already
| | installed,
| | tell it to reinstall all of the files.
| |
| | "When the Internet Explorer Setup
program is
| done and
| | reboots,
| | hit the F8 key
| | to
| | bring up a Boot Menu. Choose Command
Prompt
| and boot
| | to
| | the
| | command prompt.
| | Once
| | there, type edit c:\windows\system.ini
and,
| once it is
| | open,
| | change the line
| | shell=progman.exe back to
| shell=explorer.exe. Save and
| | exit
| | the file. You have
| | now
| | set the shell back to the original
value."
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"
| wrote
| | in
| | message
| |
| | news | | Can someone please help me resolve my
| problem? Upon
| | starting MS Windows 98,
| | I see the MS Windows screen then it
| appears to start
| | loading
| | programs as
| | usual, then i get the above ERROR
message.
| I then
| | restarted
| | via SAFE mode,
| | but there were no desktop icons. Upon
| checking
| | Program
| | Manager, I only see
| | 'Runapp' and no other programs listed.
I
| checked my
| | memory
| | via DOS prompt,
| | and everything looks normal (but I
really
| am not a
| | DOS
| | user,
| | so I'm limited
| | in my ability to use DOS commands). I
| restarted
| | again
| | and
| | tried step by
| | step
| | confirmation, but again, I only get
the
| above ERROR
| | message.
| |
| | I don't have the CD - or - the
diskettes
| for loading
| | MS
| | Windows 98. Is
| | there a way to restore my MS Windows
98
| otherwise?
| |
| | I appreciate your time and help very
much
| ... thank
| | you!!!
| |
| | Terry
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
|
|
|



  #38  
Old March 17th 05, 05:33 PM
tgregg99
external usenet poster
 
Posts: n/a
Default

All ...

I've tried everything you've asked to do. I've been patient. Yet, I still
have no Windows98 desktop/icons upon booting. And, yes, my CD drive does not
work -- it's broken. Is there any hope to restore my Windows98 desktop/icons?

If you have no other recommendations, then I will call MS tech support and
spend the $35 with the understanding I will get it refunded if tech support
is not able to resolve my problem, is that correct?

Thank you!

Terry

"PCR" wrote:

Too bad. You cannot do that article then, w/o .cab's on the hard drive
or an Installation CD. You must get your CD working & try what Glee
suggests. Don't you get those AOL CD's in the mail every other day?


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"tgregg99" wrote in message
...
| i went to DOS prompt, and I entered 'DIR C:\Win98*.cab /s /a /p' ....
and
| after a few minutes of processing, I got the following message:
'Directory
| of C:\ File Not Found 57,864,192 bytes free'
|
| "PCR" wrote:
|
| At a DOS prompt, try...
|
| DIR C:\Win98*.cab /s /a /p (That's *-dot-cab)
|
| If you have 55 of them, then the folder that contains them could be
used
| per the following article...
|
| This appears to recover IE/Explorer piecemeal, if the over-install
will
| never work...
|
http://support.microsoft.com/default...11&Product=w98
| Invalid Page Fault in Module Explorer.exe
| (296211) - After you upgrade your Juno software, or download and
install
| Juno Web, you receive an error message similar to the following:
| Explorer.exe caused an invalid page fault in explorer.exe at 0157F:
| 00401F31
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "tgregg99" wrote in message
| ...
| | You are correct - my mistake - it IS 'iexplore.exe' (not
| 'explorer.exe') in
| | my c:\progra~1\intern~2. that said, i could not open it by either
| double
| | clicking the icon next to the program name or by using Run.
| |
| | I verified via using DOS command that you sent me -- 'C:\DIR /s
/a
| | C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact
| file size
| | as you stated .. 180,224. btw, i tried the extract commands you
sent
| and
| | nothing happened, as i got 'File not found' or nothing happened or
| 'Error:
| | Cannot open file' .. i checked my strings very carefully each time
and
| | repeated but got the same messages.
| |
| | your instructions, C:\Program Files\WindowsUpdte folder tree
does
| NOT
| | exist on my c: drive directory. I DO have C:\Windows .. but NO
| | C:\Windows\Windows Update Setup Files folder tree.
| | I looked under C:\Windows and I still could not find
'ie6setup.exe'
| ....
| | So... I searched my C: drive folders and I DID find 'ie6setup.exe'
| file in
| | 'C:\mydown~1' .. but I could NOT open it either by double clicking
the
| icon
| | or via using the Run prompt. When i clicked the icon, i got an
error
| message
| | "Extracting file failed. It is likely caused by low memory or
| corrupted
| | Cabinet file.' I checked my memory via DOS command and it
appeared to
| be
| | normal. I also checked the 'Properties' or the 'ie6setup.exe'
file
| and it
| | was '6.00.2800.1106 .. 490,608 bytes.
| |
| | I tried your option uninstalling IE6 by entering in the Run
| prompt:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore
the
| previous
| | Windows configuration" on the resultant menu that was displayed
was
| grayed
| | out/disabled.
| |
| | And I tried the IE6 repair command you sent again but nothing
happened
| when
| | i selected the "Repair IE Explorer" (my words, not sure exact
words).
| When I
| | tried 'Add a Component' I got an error message "Cannot find
Windows
| Update
| | Setup Files on this computer. Please choose Windows Update under
your
| IE
| | Tools menu to add components to IE.' Of course, I cannot do this
as I
| cannot
| | get an icon on desktop or launch 'ie6setup.exe' as noted above. I
| believe
| | there was a 3rd option but it was grayed out/disabled.
| |
| | So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files
....
| but I
| | still have no desktop/icons upon re-booting Windows98. I tried
| replacing
| | 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still
| nothing.
| | And i tried again via DOS to scanreg /restrore and selecting the
last
| | registry on the list (it always specifies 'Started' and is a date
| right
| | before my problem occurred) but again no desktop/icons upon
re-booting
| | Windows98.
| |
| | I hope this helps you .. help me. I am trying to avoid calling
and
| paying
| | the $35 but will if I absolutely have to. I am currently
unemployed
| so your
| | online support really helps me out right now. Thank you.
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Please make sure you are telling us the right names of the files
you
| are referring
| | to. There is no "explorer.exe" in the location
| "c:\progra~1\intern~2".....the file
| | there would be iexplore.exe, and there may be also an
| "ie6setup.exe". Post back
| | with the correct information please.
| |
| | The instructions given were to find "ie6setup.exe" and run it if
| found, choosing
| | Minimal-Custom and selecting the items already in bold print.
Did
| you find
| | "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of
its
| sub-folders?
| | You can also look for it in the C:\Program Files\WindowsUpdate
| folder tree, or the
| | C:\Windows\Windows Update Setup Files folder tree......I forget
| which it may be in,
| | as I usually install IE from CD rather than from a download. In
| fact, if you cannot
| | find the setup file in any of those locations, you may have IE6
SP1
| on a CD
| | somewhere, as it often is included on CD's in magazines.
| |
| | Another option is to uninstall IE6 by pasting the following line
| into the Run
| | dialog:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance
| | and choosing the option to "Restore the previous Windows
| configuration" from the
| | menu that appears. After that, install IE6 either from a CD or
from
| download,
| | assuming that this allows you to boot normally again.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99" wrote in message
| | ...
| | Gary/Glen ... here's what I've done since last communication:
| |
| | 1. I booted up, went to Command Prompt Only and entered 'edit
| | c:\windows\system.ini' then changed 'Shell=Progman.exe' to
| | 'Shell=Winfile.exe' as you suggested, then I saved and exited
and
| re-booted.
| |
| | 2. This time the File Manager window was displayed with
directory
| of
| | folders and files. I then tried the IE6 repair command by
| entering the
| | command you sent me for IE6 in the Run prompt. A pop up was
| displayed asking
| | me to Repair IE or Add a Component. I tried both. When i
| selected Repair
| | IE, nothing happened. When I selected Add a Component, I got
an
| error
| | message saying I needed to go to a Windows menu I did not see.
So
| I rebooted
| | again.
| |
| | 3. I replaced the 'Shell=Winfile.exe' back to
| 'Shell='Progman.exe' and
| | rebooted. This time I noticed I did not get the subject error
| message and
| | the 'Program Manager - Accessories' window was displayed
(which
| did not
| | display the first time i changed the shell to 'Progman.exe'
| earlier and
| | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and
| tried to
| | launch the explorer.exe program -- i was able to double click
on
| it, and when
| | i did, the hourglass was displayed for a short time appearing
to
| be
| | processing something, but nothing happened, and i tried to
launch
| it from the
| | Run command promt on same window -- but again, nothing
happened.
| when i
| | clicked the setup file, nothing happened at all. But I
checked
| the
| | Properties of the 'Explorer.exe' file and it specified version
| 6.00.2800.1106
| | .. 94,208 bytes, last changed 8/11/03. I turned off the pc.
| |
| | So while it "appears" I have all my standard Windows programs
in
| the c:
| | directory on the Program Manager - Accessories window, I still
| have no
| | desktop icons and no programs are launching.
| |
| | Thoughts?
| |
| | p.s. I realize you may not be able to call me, but in the
event
| that you
| | can, my number is 404-329-0959. I'll be leaving the library
| within the hour
| | to go home. I'll check my email up until that time. And I'll
| check back to
| | this thread tomorrow morning if I don't hear from you
beforehand.
| |
| | Thanks for your continued support!!!!
| |
| |
| | "glee" wrote:
| |
| | Thanks Gary....I am at work (on lunch right now), and can't
get
| back to this
| | thread
| | for a few hours.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| | http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| | "Gary S. Terhune" wrote in message
| | ...
| | Again, be very careful not to do anything more than run IE
| Repair using
| | Winfile.exe for a Shell. Long filenames can easily be
messed
| up. Also,
| | if IE Repair doesn't fix the problem (after re-editing
| System.ini back
| | to using Explorer.exe for a Shell) then the next step is
to
| | force-reinstall IE. You do this by again switching to
| Shell=Winfile.exe
| | and then finding Setup.exe in the Internet Explorer folder
| (usually
| | C:\Program Files\Internet Explorer) and running it. Choose
| "Add
| | Components" (or "Minimal or Custom Installation" if that's
the
| option
| | that offers itself.) Then put a check mark for every item
that
| is bolded
| | (already installed) and continue. If you haven't
previously
| deleted the
| | setup files (usually in C:\Windows Updates Setup Files")
then
| this will
| | probably be a smooth operation. If you don't have the
| installation files
| | on hand, it will be necessary to connect to the internet
to
| download
| | them, and that can be problematic, depending on your
system.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote in
| message
| | news | | Gary,
| |
| | I'm at the library and about to leave for home, where
I'll
| follow your
| | recommendation. I won't give up. I'm very methodical,
and
| I take
| | great care
| | in following the procedures (i'm a project manager and
| technical
| | writer :-)
| | .. anyways, I'll follow up with you later this afternoon
| with my
| | results.
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | Try Shell=Winfile.exe, as suggested.
| |
| | And don't give up. We're giving you answers
step-by-step,
| and when
| | one
| | thing doesn't work, that tends to provide hints as to
what
| to do
| | next.
| | IOW, just because some suggestion doesn't bear
immediate
| fruit,
| | doesn't
| | mean it didn't need to be done.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote
in
| message
| |
...
| | Gary,
| |
| | I did change 'Shell=Explorer.exe' to
'Shell=Progman.exe'
| but upon
| | re-booting, the following error was displayed:
| |
| | 'Error loading Program.exe. You must reinstall
| Windows.'
| |
| | so, what can i do now?
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | As explained in the references Glen gave you
earlier,
| you use
| | the
| | Command Prompt Only boot to edit System.ini and
change
| the
| | "Shell=Explorer.exe" line to:
| |
| | Shell=Progman.exe
| |
| | Then restart and you will possibly be able to boot
to
| Windows
| | without
| | having to load Explorer.exe. From there, you run t
he
| IE Repair
| | or
| | reinstall IE as needed. If Shell=progman.exe
doesn't
| work, try
| | Shell=Winfile.exe. But be very careful when using
| these modes,
| | and
| | only
| | use them to perform these limited tasks, as they
can
| mess up the
| | file
| | system if you do certain things, particularly
| Copy/Paste/Move
| | operations. When the IE Repair or reinstallation
are
| completed,
| | re-edit
| | System.ini to restore normal Shell to
Explorer.exe.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99"
wrote
| in message
| |
| ...
| | Glen,
| |
| | Thanks. I had no luck by trying to restore the
most
| recent
| | registry
| | backups
| | -- i tried every one listed, which went back a
coupe
| days
| | before
| | my
| | problem
| | -- still, this didn't work.
| |
| | I'm confused about ...
| |
| | Following that, use the info mentioned in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | .. the IE repair tool instructions assumed i
could
| click
| | Start ..
| | Run
| | ....
| | but I can't. so I can only get to a command
prompt
| and use
| | DOS
| | .... so
| | how do
| | i reinstall IE from the DOS command prompt?
| |
| | Thanks .. looking forward to your
| answer!!!!!!!!!!!!!1
| | Terry
| |
| | "glee" wrote:
| |
| | Each time you use a different .cab file backup
in
| scanreg
| | /restore,
| | you are
| | replacing the Registry with the one using that
| dat, and
| | "going
| | back"
| | to that date as
| | far as the Registry is concerned. So, if none
of
| the
| | restores
| | helped the problem,
| | you should go back and restore the most recent
| backup prior
| | to
| | when
| | you began the
| | restoring experiment (Of course, if you onlty
went
| back a
| | couple
| | of
| | days, there
| | should not be much difference other than the
| entries for the
| | updates
| | you did).
| |
| | Following that, use the info mentioned in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | Post back with your results.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"

| wrote in
| | message
| |
| ...
| | Glee ...
| |
| | I tried using DOS command 'scanreg /restore'
and
| selecting
| | the
| | backup
| | (rb###.cab files) -- i tried each one,
rebooting
| each
| | time,
| | but
| | that didn't
| | work. I also used the DOS command to 'edit
the
| | c:\windows\system.ini' file
| | and replaced 'explorer.exe' with
'progman.exe'
| where you
| | told
| | me,
| | then saved
| | and rebooted, then got an error that
| 'progman.exe could
| | not be
| | found, must
| | reinstall windows' or something to that
effect.
| |
| | One other thing i forgot to mention. I
| downloaded Windows
| | updates
| | to my pc,
| | the night before my Windows crashed. One or
two
| of the
| | updates
| | were for IE6.
| |
| | Any other suggestions? Thank you for
helping me
| with
| | this!!!!
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Before trying the procedure mentioned in
my
| first reply,
| | you
| | may
| | want to try
| | this
| | first:
| | Boot to DOS Mode by accessing the boot
menu at
| startup
| | and
| | selecting Command
| | Prompt
| | Only (you get to the boot menu the same
way
| you get to
| | it
| | when
| | you selected Safe
| | Mode).
| | At the DOS Prompt, type:
| | scanreg /restore
| | and press Enter.
| | Select one of the backups (rb###.cab
files)
| dated JUST
| | prior
| | to
| | when the problem
| | occurred.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "glee" wrote in
| message
| |
| ...
| | Follow the procedures he
| | Recovering From a Failed Internet
Explorer
| Upgrade in
| | Windows
| | 98:
| |
| |
| |
| |
| |
| |
| |
| |
|
http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
| | or
| | http://tinyurl.com/r5ba
| |
| | Especially this section at the end:
| |
| | "If you still have boot problems after
you
| reboot, you
| | should
| | use the command
| | prompt
| | to edit the c:\windows\system.ini file.
On
| the command
| | line
| | type edit
| | c:\windows\system.ini.
| |
| | "Once it is open, change the line
| shell=explorer.exe
| | to
| | shell=progman.exe.
| | What
| | you
| | are doing here is changing the default
shell
| (that is
| | having
| | problems) from
| | the
| | Windows Explorer to the old Windows
Program
| Manager
| | shell.
| |
| | "Reboot Windows. It should now
successfully
| boot with
| | no
| | errors into an empty
| | Program Manager shell. Use the File |
Run |
| Browse
| | drop
| | down
| | menu selection to
| | browse to c:\program files\internet
explorer
| and
| | launch
| | ie5setup.exe or
| | ie6setup.exe
| | (depending on what is there). Do a
custom
| install and
| | check
| | all the Bold faced
| | options. When the setup program alerts
you
| that these
| | files
| | are already
| | installed,
| | tell it to reinstall all of the files.
| |
| | "When the Internet Explorer Setup
program is
| done and
| | reboots,
| | hit the F8 key
| | to
| | bring up a Boot Menu. Choose Command
Prompt
| and boot
| | to
| | the
| | command prompt.
| | Once
| | there, type edit c:\windows\system.ini
and,
| once it is
| | open,
| | change the line
| | shell=progman.exe back to
| shell=explorer.exe. Save and
| | exit
| | the file. You have
| | now
| | set the shell back to the original
value."
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"
| wrote
| | in
| | message
| |
| | news | | Can someone please help me resolve my
| problem? Upon
| | starting MS Windows 98,
| | I see the MS Windows screen then it
| appears to start
| | loading
| | programs as
| | usual, then i get the above ERROR
message.
| I then
| | restarted
| | via SAFE mode,
| | but there were no desktop icons. Upon
| checking
| | Program
| | Manager, I only see
| | 'Runapp' and no other programs listed.
I
| checked my
| | memory
| | via DOS prompt,
| | and everything looks normal (but I
really
| am not a
| | DOS
| | user,
| | so I'm limited
| | in my ability to use DOS commands). I
| restarted
| | again
| | and
| | tried step by
| | step
| | confirmation, but again, I only get
the
| above ERROR
| | message.
| |
| | I don't have the CD - or - the
diskettes
| for loading
| | MS
| | Windows 98. Is
| | there a way to restore my MS Windows
98
| otherwise?
| |
| | I appreciate your time and help very
much
| ... thank
| | you!!!
| |
| | Terry
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
|
|
|



  #39  
Old March 17th 05, 06:00 PM
Gary S. Terhune
external usenet poster
 
Posts: n/a
Default

Hmmm... That's the second REPOST this morning, at least. Did you
actually repost this or was it some bot?

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"glee" wrote in message
x.gbl...
You most likely need to overinstall Internet Explorer, as we have

mentioned, if
scanreg/restore did not help. You have been unable to do so using any

method. Get
another CD drive that is not broken, and over-install your version of

IE from a
CD...either from an AOL or magazine CD, or order a CD he
http://on-disk.com/product_info.php/products_id/46

Otherwise, pay $35....I would be very interested to see how they tell

you to fix it,
without formatting and reinstalling clean.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~
http://aumha.org/alex.htm
http://dts-l.org/goodpost.htm


"tgregg99" wrote in message
news
All ...

I've tried everything you've asked to do. I've been patient. Yet,

I still
have no Windows98 desktop/icons upon booting. And, yes, my CD drive

does not
work -- it's broken. Is there any hope to restore my Windows98

desktop/icons?

If you have no other recommendations, then I will call MS tech

support and
spend the $35 with the understanding I will get it refunded if tech

support
is not able to resolve my problem, is that correct?

Thank you!

Terry

"PCR" wrote:

Too bad. You cannot do that article then, w/o .cab's on the hard

drive
or an Installation CD. You must get your CD working & try what

Glee
suggests. Don't you get those AOL CD's in the mail every other

day?


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"tgregg99" wrote in message
...
| i went to DOS prompt, and I entered 'DIR C:\Win98*.cab /s /a /p'

.....
and
| after a few minutes of processing, I got the following message:
'Directory
| of C:\ File Not Found 57,864,192 bytes free'
|
| "PCR" wrote:
|
| At a DOS prompt, try...
|
| DIR C:\Win98*.cab /s /a /p (That's *-dot-cab)
|
| If you have 55 of them, then the folder that contains them

could be
used
| per the following article...
|
| This appears to recover IE/Explorer piecemeal, if the

over-install
will
| never work...
|

http://support.microsoft.com/default...11&Product=w98
| Invalid Page Fault in Module Explorer.exe
| (296211) - After you upgrade your Juno software, or download

and
install
| Juno Web, you receive an error message similar to the

following:
| Explorer.exe caused an invalid page fault in explorer.exe at

0157F:
| 00401F31
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "tgregg99" wrote in

message
| ...
| | You are correct - my mistake - it IS 'iexplore.exe' (not
| 'explorer.exe') in
| | my c:\progra~1\intern~2. that said, i could not open it by

either
| double
| | clicking the icon next to the program name or by using Run.
| |
| | I verified via using DOS command that you sent me --

'C:\DIR /s
/a
| | C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the

exact
| file size
| | as you stated .. 180,224. btw, i tried the extract commands

you
sent
| and
| | nothing happened, as i got 'File not found' or nothing

happened or
| 'Error:
| | Cannot open file' .. i checked my strings very carefully

each time
and
| | repeated but got the same messages.
| |
| | your instructions, C:\Program Files\WindowsUpdte folder

tree
does
| NOT
| | exist on my c: drive directory. I DO have C:\Windows .. but

NO
| | C:\Windows\Windows Update Setup Files folder tree.
| | I looked under C:\Windows and I still could not find
'ie6setup.exe'
| ....
| | So... I searched my C: drive folders and I DID find

'ie6setup.exe'
| file in
| | 'C:\mydown~1' .. but I could NOT open it either by double

clicking
the
| icon
| | or via using the Run prompt. When i clicked the icon, i got

an
error
| message
| | "Extracting file failed. It is likely caused by low memory

or
| corrupted
| | Cabinet file.' I checked my memory via DOS command and it
appeared to
| be
| | normal. I also checked the 'Properties' or the

'ie6setup.exe'
file
| and it
| | was '6.00.2800.1106 .. 490,608 bytes.
| |
| | I tried your option uninstalling IE6 by entering in the

Run
| prompt:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to

"Restore
the
| previous
| | Windows configuration" on the resultant menu that was

displayed
was
| grayed
| | out/disabled.
| |
| | And I tried the IE6 repair command you sent again but

nothing
happened
| when
| | i selected the "Repair IE Explorer" (my words, not sure

exact
words).
| When I
| | tried 'Add a Component' I got an error message "Cannot find
Windows
| Update
| | Setup Files on this computer. Please choose Windows Update

under
your
| IE
| | Tools menu to add components to IE.' Of course, I cannot do

this
as I
| cannot
| | get an icon on desktop or launch 'ie6setup.exe' as noted

above. I
| believe
| | there was a 3rd option but it was grayed out/disabled.
| |
| | So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe'

files
....
| but I
| | still have no desktop/icons upon re-booting Windows98. I

tried
| replacing
| | 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but

still
| nothing.
| | And i tried again via DOS to scanreg /restrore and selecting

the
last
| | registry on the list (it always specifies 'Started' and is a

date
| right
| | before my problem occurred) but again no desktop/icons upon
re-booting
| | Windows98.
| |
| | I hope this helps you .. help me. I am trying to avoid

calling
and
| paying
| | the $35 but will if I absolutely have to. I am currently
unemployed
| so your
| | online support really helps me out right now. Thank you.
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Please make sure you are telling us the right names of the

files
you
| are referring
| | to. There is no "explorer.exe" in the location
| "c:\progra~1\intern~2".....the file
| | there would be iexplore.exe, and there may be also an
| "ie6setup.exe". Post back
| | with the correct information please.
| |
| | The instructions given were to find "ie6setup.exe" and run

it if
| found, choosing
| | Minimal-Custom and selecting the items already in bold

print.
Did
| you find
| | "ie6setup.exe" in the location "c:\progra~1\intern~2" or

any of
its
| sub-folders?
| | You can also look for it in the C:\Program

Files\WindowsUpdate
| folder tree, or the
| | C:\Windows\Windows Update Setup Files folder tree......I

forget
| which it may be in,
| | as I usually install IE from CD rather than from a

download. In
| fact, if you cannot
| | find the setup file in any of those locations, you may

have IE6
SP1
| on a CD
| | somewhere, as it often is included on CD's in magazines.
| |
| | Another option is to uninstall IE6 by pasting the

following line
| into the Run
| | dialog:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance
| | and choosing the option to "Restore the previous Windows
| configuration" from the
| | menu that appears. After that, install IE6 either from a

CD or
from
| download,
| | assuming that this allows you to boot normally again.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99" wrote in

message
| | ...
| | Gary/Glen ... here's what I've done since last

communication:
| |
| | 1. I booted up, went to Command Prompt Only and entered

'edit
| | c:\windows\system.ini' then changed 'Shell=Progman.exe'

to
| | 'Shell=Winfile.exe' as you suggested, then I saved and

exited
and
| re-booted.
| |
| | 2. This time the File Manager window was displayed with
directory
| of
| | folders and files. I then tried the IE6 repair command

by
| entering the
| | command you sent me for IE6 in the Run prompt. A pop up

was
| displayed asking
| | me to Repair IE or Add a Component. I tried both. When

i
| selected Repair
| | IE, nothing happened. When I selected Add a Component,

I got
an
| error
| | message saying I needed to go to a Windows menu I did

not see.
So
| I rebooted
| | again.
| |
| | 3. I replaced the 'Shell=Winfile.exe' back to
| 'Shell='Progman.exe' and
| | rebooted. This time I noticed I did not get the subject

error
| message and
| | the 'Program Manager - Accessories' window was displayed
(which
| did not
| | display the first time i changed the shell to

'Progman.exe'
| earlier and
| | rebooted). So I went to

c:\progra~1\intern~2\explorer.exe and
| tried to
| | launch the explorer.exe program -- i was able to double

click
on
| it, and when
| | i did, the hourglass was displayed for a short time

appearing
to
| be
| | processing something, but nothing happened, and i tried

to
launch
| it from the
| | Run command promt on same window -- but again, nothing
happened.
| when i
| | clicked the setup file, nothing happened at all. But I
checked
| the
| | Properties of the 'Explorer.exe' file and it specified

version
| 6.00.2800.1106
| | .. 94,208 bytes, last changed 8/11/03. I turned off the

pc.
| |
| | So while it "appears" I have all my standard Windows

programs
in
| the c:
| | directory on the Program Manager - Accessories window, I

still
| have no
| | desktop icons and no programs are launching.
| |
| | Thoughts?
| |
| | p.s. I realize you may not be able to call me, but in

the
event
| that you
| | can, my number is 404-329-0959. I'll be leaving the

library
| within the hour
| | to go home. I'll check my email up until that time.

And I'll
| check back to
| | this thread tomorrow morning if I don't hear from you
beforehand.
| |
| | Thanks for your continued support!!!!
| |
| |
| | "glee" wrote:
| |
| | Thanks Gary....I am at work (on lunch right now), and

can't
get
| back to this
| | thread
| | for a few hours.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| | http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| | "Gary S. Terhune" wrote in

message
| | ...
| | Again, be very careful not to do anything more than

run IE
| Repair using
| | Winfile.exe for a Shell. Long filenames can easily

be
messed
| up. Also,
| | if IE Repair doesn't fix the problem (after

re-editing
| System.ini back
| | to using Explorer.exe for a Shell) then the next

step is
to
| | force-reinstall IE. You do this by again switching

to
| Shell=Winfile.exe
| | and then finding Setup.exe in the Internet Explorer

folder
| (usually
| | C:\Program Files\Internet Explorer) and running it.

Choose
| "Add
| | Components" (or "Minimal or Custom Installation" if

that's
the
| option
| | that offers itself.) Then put a check mark for every

item
that
| is bolded
| | (already installed) and continue. If you haven't
previously
| deleted the
| | setup files (usually in C:\Windows Updates Setup

Files")
then
| this will
| | probably be a smooth operation. If you don't have

the
| installation files
| | on hand, it will be necessary to connect to the

internet
to
| download
| | them, and that can be problematic, depending on your
system.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99"

wrote in
| message
| |

news
| | Gary,
| |
| | I'm at the library and about to leave for home,

where
I'll
| follow your
| | recommendation. I won't give up. I'm very

methodical,
and
| I take
| | great care
| | in following the procedures (i'm a project manager

and
| technical
| | writer :-)
| | .. anyways, I'll follow up with you later this

afternoon
| with my
| | results.
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | Try Shell=Winfile.exe, as suggested.
| |
| | And don't give up. We're giving you answers
step-by-step,
| and when
| | one
| | thing doesn't work, that tends to provide hints

as to
what
| to do
| | next.
| | IOW, just because some suggestion doesn't bear
immediate
| fruit,
| | doesn't
| | mean it didn't need to be done.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99"

wrote
in
| message
| |
...
| | Gary,
| |
| | I did change 'Shell=Explorer.exe' to
'Shell=Progman.exe'
| but upon
| | re-booting, the following error was displayed:
| |
| | 'Error loading Program.exe. You must

reinstall
| Windows.'
| |
| | so, what can i do now?
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | As explained in the references Glen gave you
earlier,
| you use
| | the
| | Command Prompt Only boot to edit System.ini

and
change
| the
| | "Shell=Explorer.exe" line to:
| |
| | Shell=Progman.exe
| |
| | Then restart and you will possibly be able

to boot
to
| Windows
| | without
| | having to load Explorer.exe. From there, you

run t
he
| IE Repair
| | or
| | reinstall IE as needed. If Shell=progman.exe
doesn't
| work, try
| | Shell=Winfile.exe. But be very careful when

using
| these modes,
| | and
| | only
| | use them to perform these limited tasks, as

they
can
| mess up the
| | file
| | system if you do certain things,

particularly
| Copy/Paste/Move
| | operations. When the IE Repair or

reinstallation
are
| completed,
| | re-edit
| | System.ini to restore normal Shell to
Explorer.exe.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| |

http://www.grystmill.com/articles/cleanboot.htm
| |

http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99"


wrote
| in message
| |
| ...
| | Glen,
| |
| | Thanks. I had no luck by trying to

restore the
most
| recent
| | registry
| | backups
| | -- i tried every one listed, which went

back a
coupe
| days
| | before
| | my
| | problem
| | -- still, this didn't work.
| |
| | I'm confused about ...
| |
| | Following that, use the info mentioned

in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | .. the IE repair tool instructions

assumed i
could
| click
| | Start ..
| | Run
| | ....
| | but I can't. so I can only get to a

command
prompt
| and use
| | DOS
| | .... so
| | how do
| | i reinstall IE from the DOS command

prompt?
| |
| | Thanks .. looking forward to your
| answer!!!!!!!!!!!!!1
| | Terry
| |
| | "glee" wrote:
| |
| | Each time you use a different .cab file

backup
in
| scanreg
| | /restore,
| | you are
| | replacing the Registry with the one

using that
| dat, and
| | "going
| | back"
| | to that date as
| | far as the Registry is concerned. So,

if none
of
| the
| | restores
| | helped the problem,
| | you should go back and restore the most

recent
| backup prior
| | to
| | when
| | you began the
| | restoring experiment (Of course, if you

onlty
went
| back a
| | couple
| | of
| | days, there
| | should not be much difference other than

the
| entries for the
| | updates
| | you did).
| |
| | Following that, use the info mentioned

in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | Post back with your results.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex

Nichol ~
| |
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"

| wrote in
| | message
| |
| ...
| | Glee ...
| |
| | I tried using DOS command 'scanreg

/restore'
and
| selecting
| | the
| | backup
| | (rb###.cab files) -- i tried each one,
rebooting
| each
| | time,
| | but
| | that didn't
| | work. I also used the DOS command to

'edit
the
| | c:\windows\system.ini' file
| | and replaced 'explorer.exe' with
'progman.exe'
| where you
| | told
| | me,
| | then saved
| | and rebooted, then got an error that
| 'progman.exe could
| | not be
| | found, must
| | reinstall windows' or something to

that
effect.
| |
| | One other thing i forgot to mention.

I
| downloaded Windows
| | updates
| | to my pc,
| | the night before my Windows crashed.

One or
two
| of the
| | updates
| | were for IE6.
| |
| | Any other suggestions? Thank you for
helping me
| with
| | this!!!!
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Before trying the procedure

mentioned in
my
| first reply,
| | you
| | may
| | want to try
| | this
| | first:
| | Boot to DOS Mode by accessing the

boot
menu at
| startup
| | and
| | selecting Command
| | Prompt
| | Only (you get to the boot menu the

same
way
| you get to
| | it
| | when
| | you selected Safe
| | Mode).
| | At the DOS Prompt, type:
| | scanreg /restore
| | and press Enter.
| | Select one of the backups (rb###.cab
files)
| dated JUST
| | prior
| | to
| | when the problem
| | occurred.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "glee"

wrote in
| message
| |
| ...
| | Follow the procedures he
| | Recovering From a Failed Internet
Explorer
| Upgrade in
| | Windows
| | 98:
| |
| |
| |
| |
| |
| |
| |
| |
|


http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
| | or
| | http://tinyurl.com/r5ba
| |
| | Especially this section at the

end:
| |
| | "If you still have boot problems

after
you
| reboot, you
| | should
| | use the command
| | prompt
| | to edit the c:\windows\system.ini

file.
On
| the command
| | line
| | type edit
| | c:\windows\system.ini.
| |
| | "Once it is open, change the line
| shell=explorer.exe
| | to
| | shell=progman.exe.
| | What
| | you
| | are doing here is changing the

default
shell
| (that is
| | having
| | problems) from
| | the
| | Windows Explorer to the old

Windows
Program
| Manager
| | shell.
| |
| | "Reboot Windows. It should now
successfully
| boot with
| | no
| | errors into an empty
| | Program Manager shell. Use the

File |
Run |
| Browse
| | drop
| | down
| | menu selection to
| | browse to c:\program

files\internet
explorer
| and
| | launch
| | ie5setup.exe or
| | ie6setup.exe
| | (depending on what is there). Do a
custom
| install and
| | check
| | all the Bold faced
| | options. When the setup program

alerts
you
| that these
| | files
| | are already
| | installed,
| | tell it to reinstall all of the

files.
| |
| | "When the Internet Explorer Setup
program is
| done and
| | reboots,
| | hit the F8 key
| | to
| | bring up a Boot Menu. Choose

Command
Prompt
| and boot
| | to
| | the
| | command prompt.
| | Once
| | there, type edit

c:\windows\system.ini
and,
| once it is
| | open,
| | change the line
| | shell=progman.exe back to
| shell=explorer.exe. Save and
| | exit
| | the file. You have
| | now
| | set the shell back to the original
value."
| | --
| | Glen Ventura, MS MVP Shell/User,

A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"
| wrote
| | in
| | message
| |
| |

news
| | Can someone please help me

resolve my
| problem? Upon
| | starting MS Windows 98,
| | I see the MS Windows screen then

it
| appears to start
| | loading
| | programs as
| | usual, then i get the above

ERROR
message.
| I then
| | restarted
| | via SAFE mode,
| | but there were no desktop icons.

Upon
| checking
| | Program
| | Manager, I only see
| | 'Runapp' and no other programs

listed.
I
| checked my
| | memory
| | via DOS prompt,
| | and everything looks normal (but

I
really
| am not a
| | DOS
| | user,
| | so I'm limited
| | in my ability to use DOS

commands). I
| restarted
| | again
| | and
| | tried step by
| | step
| | confirmation, but again, I only

get
the
| above ERROR
| | message.
| |
| | I don't have the CD - or - the
diskettes
| for loading
| | MS
| | Windows 98. Is
| | there a way to restore my MS

Windows
98
| otherwise?
| |
| | I appreciate your time and help

very
much
| ... thank
| | you!!!
| |
| | Terry
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
|
|
|




  #40  
Old March 17th 05, 06:12 PM
Gary S. Terhune
external usenet poster
 
Posts: n/a
Default

You'd be better off spending that $35 (less, actually) on a new CD
drive. Pretty hard to maintain a computer these days without one.
Believe me, MS support isn't going to be able to give you any better
answers than the ones you've already been given. The first thing they're
likely to tell you is go buy a new CD drive.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
All ...

I've tried everything you've asked to do. I've been patient. Yet, I

still
have no Windows98 desktop/icons upon booting. And, yes, my CD drive

does not
work -- it's broken. Is there any hope to restore my Windows98

desktop/icons?

If you have no other recommendations, then I will call MS tech support

and
spend the $35 with the understanding I will get it refunded if tech

support
is not able to resolve my problem, is that correct?

Thank you!

Terry

"PCR" wrote:

Too bad. You cannot do that article then, w/o .cab's on the hard

drive
or an Installation CD. You must get your CD working & try what Glee
suggests. Don't you get those AOL CD's in the mail every other day?


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"tgregg99" wrote in message
...
| i went to DOS prompt, and I entered 'DIR C:\Win98*.cab /s /a /p'

.....
and
| after a few minutes of processing, I got the following message:
'Directory
| of C:\ File Not Found 57,864,192 bytes free'
|
| "PCR" wrote:
|
| At a DOS prompt, try...
|
| DIR C:\Win98*.cab /s /a /p (That's *-dot-cab)
|
| If you have 55 of them, then the folder that contains them could

be
used
| per the following article...
|
| This appears to recover IE/Explorer piecemeal, if the

over-install
will
| never work...
|

http://support.microsoft.com/default...11&Product=w98
| Invalid Page Fault in Module Explorer.exe
| (296211) - After you upgrade your Juno software, or download and
install
| Juno Web, you receive an error message similar to the following:
| Explorer.exe caused an invalid page fault in explorer.exe at

0157F:
| 00401F31
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "tgregg99" wrote in message
| ...
| | You are correct - my mistake - it IS 'iexplore.exe' (not
| 'explorer.exe') in
| | my c:\progra~1\intern~2. that said, i could not open it by

either
| double
| | clicking the icon next to the program name or by using Run.
| |
| | I verified via using DOS command that you sent me -- 'C:\DIR

/s
/a
| | C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the

exact
| file size
| | as you stated .. 180,224. btw, i tried the extract commands

you
sent
| and
| | nothing happened, as i got 'File not found' or nothing

happened or
| 'Error:
| | Cannot open file' .. i checked my strings very carefully each

time
and
| | repeated but got the same messages.
| |
| | your instructions, C:\Program Files\WindowsUpdte folder

tree
does
| NOT
| | exist on my c: drive directory. I DO have C:\Windows .. but

NO
| | C:\Windows\Windows Update Setup Files folder tree.
| | I looked under C:\Windows and I still could not find
'ie6setup.exe'
| ....
| | So... I searched my C: drive folders and I DID find

'ie6setup.exe'
| file in
| | 'C:\mydown~1' .. but I could NOT open it either by double

clicking
the
| icon
| | or via using the Run prompt. When i clicked the icon, i got

an
error
| message
| | "Extracting file failed. It is likely caused by low memory or
| corrupted
| | Cabinet file.' I checked my memory via DOS command and it
appeared to
| be
| | normal. I also checked the 'Properties' or the 'ie6setup.exe'
file
| and it
| | was '6.00.2800.1106 .. 490,608 bytes.
| |
| | I tried your option uninstalling IE6 by entering in the

Run
| prompt:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to

"Restore
the
| previous
| | Windows configuration" on the resultant menu that was

displayed
was
| grayed
| | out/disabled.
| |
| | And I tried the IE6 repair command you sent again but nothing
happened
| when
| | i selected the "Repair IE Explorer" (my words, not sure exact
words).
| When I
| | tried 'Add a Component' I got an error message "Cannot find
Windows
| Update
| | Setup Files on this computer. Please choose Windows Update

under
your
| IE
| | Tools menu to add components to IE.' Of course, I cannot do

this
as I
| cannot
| | get an icon on desktop or launch 'ie6setup.exe' as noted

above. I
| believe
| | there was a 3rd option but it was grayed out/disabled.
| |
| | So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe'

files
....
| but I
| | still have no desktop/icons upon re-booting Windows98. I

tried
| replacing
| | 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but

still
| nothing.
| | And i tried again via DOS to scanreg /restrore and selecting

the
last
| | registry on the list (it always specifies 'Started' and is a

date
| right
| | before my problem occurred) but again no desktop/icons upon
re-booting
| | Windows98.
| |
| | I hope this helps you .. help me. I am trying to avoid

calling
and
| paying
| | the $35 but will if I absolutely have to. I am currently
unemployed
| so your
| | online support really helps me out right now. Thank you.
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Please make sure you are telling us the right names of the

files
you
| are referring
| | to. There is no "explorer.exe" in the location
| "c:\progra~1\intern~2".....the file
| | there would be iexplore.exe, and there may be also an
| "ie6setup.exe". Post back
| | with the correct information please.
| |
| | The instructions given were to find "ie6setup.exe" and run

it if
| found, choosing
| | Minimal-Custom and selecting the items already in bold

print.
Did
| you find
| | "ie6setup.exe" in the location "c:\progra~1\intern~2" or any

of
its
| sub-folders?
| | You can also look for it in the C:\Program

Files\WindowsUpdate
| folder tree, or the
| | C:\Windows\Windows Update Setup Files folder tree......I

forget
| which it may be in,
| | as I usually install IE from CD rather than from a download.

In
| fact, if you cannot
| | find the setup file in any of those locations, you may have

IE6
SP1
| on a CD
| | somewhere, as it often is included on CD's in magazines.
| |
| | Another option is to uninstall IE6 by pasting the following

line
| into the Run
| | dialog:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance
| | and choosing the option to "Restore the previous Windows
| configuration" from the
| | menu that appears. After that, install IE6 either from a CD

or
from
| download,
| | assuming that this allows you to boot normally again.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99" wrote in

message
| | ...
| | Gary/Glen ... here's what I've done since last

communication:
| |
| | 1. I booted up, went to Command Prompt Only and entered

'edit
| | c:\windows\system.ini' then changed 'Shell=Progman.exe' to
| | 'Shell=Winfile.exe' as you suggested, then I saved and

exited
and
| re-booted.
| |
| | 2. This time the File Manager window was displayed with
directory
| of
| | folders and files. I then tried the IE6 repair command

by
| entering the
| | command you sent me for IE6 in the Run prompt. A pop up

was
| displayed asking
| | me to Repair IE or Add a Component. I tried both. When i
| selected Repair
| | IE, nothing happened. When I selected Add a Component, I

got
an
| error
| | message saying I needed to go to a Windows menu I did not

see.
So
| I rebooted
| | again.
| |
| | 3. I replaced the 'Shell=Winfile.exe' back to
| 'Shell='Progman.exe' and
| | rebooted. This time I noticed I did not get the subject

error
| message and
| | the 'Program Manager - Accessories' window was displayed
(which
| did not
| | display the first time i changed the shell to

'Progman.exe'
| earlier and
| | rebooted). So I went to c:\progra~1\intern~2\explorer.exe

and
| tried to
| | launch the explorer.exe program -- i was able to double

click
on
| it, and when
| | i did, the hourglass was displayed for a short time

appearing
to
| be
| | processing something, but nothing happened, and i tried to
launch
| it from the
| | Run command promt on same window -- but again, nothing
happened.
| when i
| | clicked the setup file, nothing happened at all. But I
checked
| the
| | Properties of the 'Explorer.exe' file and it specified

version
| 6.00.2800.1106
| | .. 94,208 bytes, last changed 8/11/03. I turned off the

pc.
| |
| | So while it "appears" I have all my standard Windows

programs
in
| the c:
| | directory on the Program Manager - Accessories window, I

still
| have no
| | desktop icons and no programs are launching.
| |
| | Thoughts?
| |
| | p.s. I realize you may not be able to call me, but in the
event
| that you
| | can, my number is 404-329-0959. I'll be leaving the

library
| within the hour
| | to go home. I'll check my email up until that time. And

I'll
| check back to
| | this thread tomorrow morning if I don't hear from you
beforehand.
| |
| | Thanks for your continued support!!!!
| |
| |
| | "glee" wrote:
| |
| | Thanks Gary....I am at work (on lunch right now), and

can't
get
| back to this
| | thread
| | for a few hours.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| | http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| | "Gary S. Terhune" wrote in message
| | ...
| | Again, be very careful not to do anything more than

run IE
| Repair using
| | Winfile.exe for a Shell. Long filenames can easily be
messed
| up. Also,
| | if IE Repair doesn't fix the problem (after re-editing
| System.ini back
| | to using Explorer.exe for a Shell) then the next step

is
to
| | force-reinstall IE. You do this by again switching to
| Shell=Winfile.exe
| | and then finding Setup.exe in the Internet Explorer

folder
| (usually
| | C:\Program Files\Internet Explorer) and running it.

Choose
| "Add
| | Components" (or "Minimal or Custom Installation" if

that's
the
| option
| | that offers itself.) Then put a check mark for every

item
that
| is bolded
| | (already installed) and continue. If you haven't
previously
| deleted the
| | setup files (usually in C:\Windows Updates Setup

Files")
then
| this will
| | probably be a smooth operation. If you don't have the
| installation files
| | on hand, it will be necessary to connect to the

internet
to
| download
| | them, and that can be problematic, depending on your
system.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote

in
| message
| |

news
| | Gary,
| |
| | I'm at the library and about to leave for home,

where
I'll
| follow your
| | recommendation. I won't give up. I'm very

methodical,
and
| I take
| | great care
| | in following the procedures (i'm a project manager

and
| technical
| | writer :-)
| | .. anyways, I'll follow up with you later this

afternoon
| with my
| | results.
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | Try Shell=Winfile.exe, as suggested.
| |
| | And don't give up. We're giving you answers
step-by-step,
| and when
| | one
| | thing doesn't work, that tends to provide hints as

to
what
| to do
| | next.
| | IOW, just because some suggestion doesn't bear
immediate
| fruit,
| | doesn't
| | mean it didn't need to be done.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99"

wrote
in
| message
| |
...
| | Gary,
| |
| | I did change 'Shell=Explorer.exe' to
'Shell=Progman.exe'
| but upon
| | re-booting, the following error was displayed:
| |
| | 'Error loading Program.exe. You must reinstall
| Windows.'
| |
| | so, what can i do now?
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | As explained in the references Glen gave you
earlier,
| you use
| | the
| | Command Prompt Only boot to edit System.ini

and
change
| the
| | "Shell=Explorer.exe" line to:
| |
| | Shell=Progman.exe
| |
| | Then restart and you will possibly be able to

boot
to
| Windows
| | without
| | having to load Explorer.exe. From there, you

run t
he
| IE Repair
| | or
| | reinstall IE as needed. If Shell=progman.exe
doesn't
| work, try
| | Shell=Winfile.exe. But be very careful when

using
| these modes,
| | and
| | only
| | use them to perform these limited tasks, as

they
can
| mess up the
| | file
| | system if you do certain things, particularly
| Copy/Paste/Move
| | operations. When the IE Repair or

reinstallation
are
| completed,
| | re-edit
| | System.ini to restore normal Shell to
Explorer.exe.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| |

http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99"


wrote
| in message
| |
| ...
| | Glen,
| |
| | Thanks. I had no luck by trying to restore

the
most
| recent
| | registry
| | backups
| | -- i tried every one listed, which went back

a
coupe
| days
| | before
| | my
| | problem
| | -- still, this didn't work.
| |
| | I'm confused about ...
| |
| | Following that, use the info mentioned in

the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | .. the IE repair tool instructions assumed

i
could
| click
| | Start ..
| | Run
| | ....
| | but I can't. so I can only get to a command
prompt
| and use
| | DOS
| | .... so
| | how do
| | i reinstall IE from the DOS command prompt?
| |
| | Thanks .. looking forward to your
| answer!!!!!!!!!!!!!1
| | Terry
| |
| | "glee" wrote:
| |
| | Each time you use a different .cab file

backup
in
| scanreg
| | /restore,
| | you are
| | replacing the Registry with the one using

that
| dat, and
| | "going
| | back"
| | to that date as
| | far as the Registry is concerned. So, if

none
of
| the
| | restores
| | helped the problem,
| | you should go back and restore the most

recent
| backup prior
| | to
| | when
| | you began the
| | restoring experiment (Of course, if you

onlty
went
| back a
| | couple
| | of
| | days, there
| | should not be much difference other than

the
| entries for the
| | updates
| | you did).
| |
| | Following that, use the info mentioned in

the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | Post back with your results.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol

~
| |
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"

| wrote in
| | message
| |
| ...
| | Glee ...
| |
| | I tried using DOS command 'scanreg

/restore'
and
| selecting
| | the
| | backup
| | (rb###.cab files) -- i tried each one,
rebooting
| each
| | time,
| | but
| | that didn't
| | work. I also used the DOS command to

'edit
the
| | c:\windows\system.ini' file
| | and replaced 'explorer.exe' with
'progman.exe'
| where you
| | told
| | me,
| | then saved
| | and rebooted, then got an error that
| 'progman.exe could
| | not be
| | found, must
| | reinstall windows' or something to that
effect.
| |
| | One other thing i forgot to mention. I
| downloaded Windows
| | updates
| | to my pc,
| | the night before my Windows crashed.

One or
two
| of the
| | updates
| | were for IE6.
| |
| | Any other suggestions? Thank you for
helping me
| with
| | this!!!!
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Before trying the procedure mentioned

in
my
| first reply,
| | you
| | may
| | want to try
| | this
| | first:
| | Boot to DOS Mode by accessing the boot
menu at
| startup
| | and
| | selecting Command
| | Prompt
| | Only (you get to the boot menu the

same
way
| you get to
| | it
| | when
| | you selected Safe
| | Mode).
| | At the DOS Prompt, type:
| | scanreg /restore
| | and press Enter.
| | Select one of the backups (rb###.cab
files)
| dated JUST
| | prior
| | to
| | when the problem
| | occurred.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "glee"

wrote in
| message
| |
| ...
| | Follow the procedures he
| | Recovering From a Failed Internet
Explorer
| Upgrade in
| | Windows
| | 98:
| |
| |
| |
| |
| |
| |
| |
| |
|

http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
| | or
| | http://tinyurl.com/r5ba
| |
| | Especially this section at the end:
| |
| | "If you still have boot problems

after
you
| reboot, you
| | should
| | use the command
| | prompt
| | to edit the c:\windows\system.ini

file.
On
| the command
| | line
| | type edit
| | c:\windows\system.ini.
| |
| | "Once it is open, change the line
| shell=explorer.exe
| | to
| | shell=progman.exe.
| | What
| | you
| | are doing here is changing the

default
shell
| (that is
| | having
| | problems) from
| | the
| | Windows Explorer to the old Windows
Program
| Manager
| | shell.
| |
| | "Reboot Windows. It should now
successfully
| boot with
| | no
| | errors into an empty
| | Program Manager shell. Use the File

|
Run |
| Browse
| | drop
| | down
| | menu selection to
| | browse to c:\program files\internet
explorer
| and
| | launch
| | ie5setup.exe or
| | ie6setup.exe
| | (depending on what is there). Do a
custom
| install and
| | check
| | all the Bold faced
| | options. When the setup program

alerts
you
| that these
| | files
| | are already
| | installed,
| | tell it to reinstall all of the

files.
| |
| | "When the Internet Explorer Setup
program is
| done and
| | reboots,
| | hit the F8 key
| | to
| | bring up a Boot Menu. Choose Command
Prompt
| and boot
| | to
| | the
| | command prompt.
| | Once
| | there, type edit

c:\windows\system.ini
and,
| once it is
| | open,
| | change the line
| | shell=progman.exe back to
| shell=explorer.exe. Save and
| | exit
| | the file. You have
| | now
| | set the shell back to the original
value."
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"
| wrote
| | in
| | message
| |
| |

news
| | Can someone please help me resolve

my
| problem? Upon
| | starting MS Windows 98,
| | I see the MS Windows screen then

it
| appears to start
| | loading
| | programs as
| | usual, then i get the above ERROR
message.
| I then
| | restarted
| | via SAFE mode,
| | but there were no desktop icons.

Upon
| checking
| | Program
| | Manager, I only see
| | 'Runapp' and no other programs

listed.
I
| checked my
| | memory
| | via DOS prompt,
| | and everything looks normal (but I
really
| am not a
| | DOS
| | user,
| | so I'm limited
| | in my ability to use DOS

commands). I
| restarted
| | again
| | and
| | tried step by
| | step
| | confirmation, but again, I only

get
the
| above ERROR
| | message.
| |
| | I don't have the CD - or - the
diskettes
| for loading
| | MS
| | Windows 98. Is
| | there a way to restore my MS

Windows
98
| otherwise?
| |
| | I appreciate your time and help

very
much
| ... thank
| | you!!!
| |
| | Terry
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
|
|
|




 




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