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#1
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98SE: Endless boot up - no icons
After I updated some of the programs my Windows 98SE system can never
boot up successfully. It goes through the usual routine but at the end when it already switches to the desktop color and resolution - all I see is the pointer with an hourglass and it stays forever. I can move the pointer - so the system is not frozen. ALT+CTRL+DEL combination usually works only when pressed twice and it results in another reboot. Booting in the Safe Mode works fine but does not change the situation. What are the troubleshooting steps in such situation? Should I try reinstalling Win'98SE on top of itself? TIA, Eugene |
#2
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If you were not deleting files just before this happened, then I'd suggest
that you try restoring the registry to a point before the problem occurred. See this article: How to Manually Restore the Windows 98/Me Registry http://support.microsoft.com/?kbid=221512 PattyL "Eugene F." wrote in message oups.com... After I updated some of the programs my Windows 98SE system can never boot up successfully. It goes through the usual routine but at the end when it already switches to the desktop color and resolution - all I see is the pointer with an hourglass and it stays forever. I can move the pointer - so the system is not frozen. ALT+CTRL+DEL combination usually works only when pressed twice and it results in another reboot. Booting in the Safe Mode works fine but does not change the situation. What are the troubleshooting steps in such situation? Should I try reinstalling Win'98SE on top of itself? TIA, Eugene |
#3
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"Eugene F." wrote in message
oups.com... After I updated some of the programs What programs exactly, and what updates? We need specific information. See the link in my signature for how to supply pertinent info. my Windows 98SE system can never boot up successfully. It goes through the usual routine but at the end when it already switches to the desktop color and resolution - all I see is the pointer with an hourglass and it stays forever. I can move the pointer - so the system is not frozen. Clarify: you get the desktop background (wallpaper) and the mouse pointer with hourglass, but no Taskbar or desktop icons? How long do you wait before you give up on letting it finish loading? "Forever" is not too believable. ALT+CTRL+DEL combination usually works only when pressed twice and it results in another reboot. Press Ctrl+Alt+Delete only once, to bring up the "Close Program" box. What if anything is listed there when this problem occurs? Booting in the Safe Mode works fine but does not change the situation. If it works fine, how is the situation not changed? When you start in Safe Mode, does the desktop complete loading? What are the troubleshooting steps in such situation? See above, for starters. Please provide a lot clearer information. Should I try reinstalling Win'98SE on top of itself? Absolutely NOT. ("alt" groups not replied to) -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm |
#4
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In addition to the excellent advice/comments from Patty and Glen, or
perhaps before trying Patty's Registry resto In Safe Mode, run MSCONFIG. Choose "Selective Startup", then uncheck every item below that *except* the Win.ini and System.ini items. Click OK, restart when prompted (let it try to start in Normal Mode.) Any change? -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Eugene F." wrote in message oups.com... After I updated some of the programs my Windows 98SE system can never boot up successfully. It goes through the usual routine but at the end when it already switches to the desktop color and resolution - all I see is the pointer with an hourglass and it stays forever. I can move the pointer - so the system is not frozen. ALT+CTRL+DEL combination usually works only when pressed twice and it results in another reboot. Booting in the Safe Mode works fine but does not change the situation. What are the troubleshooting steps in such situation? Should I try reinstalling Win'98SE on top of itself? TIA, Eugene |
#5
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Glen,
Thank you very much for the response. After I updated some of the programs What programs exactly, and what updates? We need specific information. To the best of my recallection: I've updates Ad-Aware SE Personal from 1.05 to 1.06 and SpyBot from 1.3 to 1.4. my Windows 98SE system can never boot up successfully. It goes through the usual routine but at the end when it already switches to the desktop color and resolution - all I see is the pointer with an hourglass and it stays forever. I can move the pointer - so the system is not frozen. Clarify: you get the desktop background (wallpaper) and the mouse pointer with hourglass, but no Taskbar or desktop icons? This is correct. Hourglass also changes to a smaller size due to increased resolution. How long do you wait before you give up on letting it finish loading? "Forever" is not too believable. OK. I've waited more than an hour. ALT+CTRL+DEL combination usually works only when pressed twice and it results in another reboot. Press Ctrl+Alt+Delete only once, to bring up the "Close Program" box. What if anything is listed there when this problem occurs? Well. In most cases single "three key salute" does not bring any dialog boxes at all. Booting in the Safe Mode works fine but does not change the situation. If it works fine, how is the situation not changed? When you start in Safe Mode, does the desktop complete loading? Yes. In Safe Mode I seem to see the complete desktop. ("alt" groups not replied to) Why not? Is it just your client can not post to different news servers or do you have a reason to specifically avoid "alt" groups? Just curios... TIA, Eugene |
#6
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Eugene F. schrieb:
After I updated some of the programs my Windows 98SE system can never boot up successfully. It goes through the usual routine but at the end when it already switches to the desktop color and resolution - all I see is the pointer with an hourglass and it stays forever. I can move the pointer - so the system is not frozen. ALT+CTRL+DEL combination usually works only when pressed twice and it results in another reboot. Booting in the Safe Mode works fine but does not change the situation. What are the troubleshooting steps in such situation? Should I try reinstalling Win'98SE on top of itself? TIA, Eugene Try to set Logon method in your network control panel to windows logon. |
#7
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Anne,
In Safe Mode, Uninstall KB891711 from Control Panel -- this MS "update" will produce the problem you are having as well as other problems. I unistalled this one a while ago when I was having problems with my wireless Internet. |
#8
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I could've also "live updated" NIS (Norton Internet Security) 2003.
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#9
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Oh, crap.......
-- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "Eugene" wrote in message ups.com... I could've also "live updated" NIS (Norton Internet Security) 2003. |
#10
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Gary,
Thank you for the reply. In Safe Mode, run MSCONFIG. Choose "Selective Startup", then uncheck every item below that *except* the Win.ini and System.ini items. Click OK, restart when prompted (let it try to start in Normal Mode.) Any change? Yes. With just Win.INI and System.INI it loaded fine. I went a little bit further and added Config.SYS and Autoexec.BAT - still fine. And only when I added back the Startup group the problem reappears. How do I zero in on the exact offender? I also created BOOTLOG.TXT during one of the full unsuccessfull boot ups. Is there a guide somewhere how to analyze it, what to look for? TIA, Eugene |
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