Recurring problem- Fatal Exception 0E at 0028:00000013

When I closed the computer, blue window with message Fatal Exception 0E
occurred at 0028:00000013 turned up. And I have to reboot the computer and
then again closed it sucessfully.

Sometime the machine stopped at "Window is closing" screen. And then I
powered off it.

My machine installed with Trend Miicro PC-cillin iInternet Security 2006.


Please advise.

Definitely, try... "START button, Run, MSConfig, Advanced button".
Check "Disable fast shutdown", if there. The item won't be there, if you
have downloaded a certain patch from Windows Update.

http://www.aumha.org/a/shtdwnse.php Shutdown problems, SE specific.
http://www.aumha.org/a/shutdown.htm Shutdown problems.

http://support.microsoft.com/?kbid=238096
Shutdown Problems
This article has a link in it to pages full of articles on shutdown
problems.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Ray_C" wrote in message ...
| When I closed the computer, blue window with message Fatal Exception 0E
| occurred at 0028:00000013 turned up. And I have to reboot the computer and
| then again closed it sucessfully.
|
| Sometime the machine stopped at "Window is closing" screen. And then I
| powered off it.
|
| My machine installed with Trend Miicro PC-cillin iInternet Security 2006.
|
|
| Please advise.
|
|
|

I hvave check "Disable fast shutdown" and shut down the computer. The same
message Fatal exception 0E at 0028:00000013 occurred.

I have searched and read the articles about Fatal Exception 0E at 0028:xxx,
but could not find any clue and solution.

Before, I have updated the display driver and the anti-virus program. Is one
of them the culprit?

Please advise

"PCR" wrote:

Definitely, try... "START button, Run, MSConfig, Advanced button".
Check "Disable fast shutdown", if there. The item won't be there, if you
have downloaded a certain patch from Windows Update.

http://www.aumha.org/a/shtdwnse.php Shutdown problems, SE specific.
http://www.aumha.org/a/shutdown.htm Shutdown problems.

http://support.microsoft.com/?kbid=238096
Shutdown Problems
This article has a link in it to pages full of articles on shutdown
problems.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Ray_C" wrote in message ...
| When I closed the computer, blue window with message Fatal Exception 0E
| occurred at 0028:00000013 turned up. And I have to reboot the computer and
| then again closed it sucessfully.
|
| Sometime the machine stopped at "Window is closing" screen. And then I
| powered off it.
|
| My machine installed with Trend Miicro PC-cillin iInternet Security 2006.
|
|
| Please advise.
|
|
|

That can be very difficult to track down. I see Brian A. has a suggestion. Also, the article & Aumha have detection procedures. Does it happen infrequently? Then, it may not be worth the hunt. Do you close your own programs before shutdown & wait for their icon to leave the Taskbar? If not, then do so! I certainly never again will shutdown, before I close OE separately first!

| I have updated the display driver and the anti-virus program. Is one
| of them the culprit?

Definitely could be, if the problem started afterwards! Look in Device Manager for any red/yellow ?/! on the icons at left, & report back...

"Control Panel, System, Device Manager tab"

....D-Clk a marked icon. What is the error message? Click the Hardware Troubleshooter button. If it leads to blank help screens, report back, or first try...
http://support.microsoft.com/support/windows/tshoot
....but those may not work, either-- although Glee once promised they would!


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Ray_C" wrote in message ...
| I hvave check "Disable fast shutdown" and shut down the computer. The same
| message Fatal exception 0E at 0028:00000013 occurred.
|
| I have searched and read the articles about Fatal Exception 0E at 0028:xxx,
| but could not find any clue and solution.
|
| Before, I have updated the display driver and the anti-virus program. Is one
| of them the culprit?
|
| Please advise
|
| "PCR" wrote:
|
| Definitely, try... "START button, Run, MSConfig, Advanced button".
| Check "Disable fast shutdown", if there. The item won't be there, if you
| have downloaded a certain patch from Windows Update.
|
| http://www.aumha.org/a/shtdwnse.php Shutdown problems, SE specific.
| http://www.aumha.org/a/shutdown.htm Shutdown problems.
|
| http://support.microsoft.com/?kbid=238096
| Shutdown Problems
| This article has a link in it to pages full of articles on shutdown
| problems.
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Ray_C" wrote in message ...
| | When I closed the computer, blue window with message Fatal Exception 0E
| | occurred at 0028:00000013 turned up. And I have to reboot the computer and
| | then again closed it sucessfully.
| |
| | Sometime the machine stopped at "Window is closing" screen. And then I
| | powered off it.
| |
| | My machine installed with Trend Miicro PC-cillin iInternet Security 2006.
| |
| |
| | Please advise.
| |
| |
| |
|

After I have checked the "disable fast shutdown", the problem occurred one
time when I shutdown the computer after I closed the brower and went to
control Panel/Internet Option and clicked to clear the temporary internet
file and history.

I have tested by closing down the running program on by on including the
real-time protection of the anti-virus program (except Explorer and System
tray), the problem did not happened.

However, just before when I browing webpage with the MSN messenger and Yahoo
messenger running, a blue screen turned up again with another message A
fatal exception 0E occurred 00286D0AF00 in VXD TM_CFW(01) + 00108E20.

What happened to my computer? And how to fix it all? Please advise.


"PCR" wrote:

That can be very difficult to track down. I see Brian A. has a suggestion. Also, the article & Aumha have detection procedures. Does it happen infrequently? Then, it may not be worth the hunt. Do you close your own programs before shutdown & wait for their icon to leave the Taskbar? If not, then do so! I certainly never again will shutdown, before I close OE separately first!

| I have updated the display driver and the anti-virus program. Is one
| of them the culprit?

Definitely could be, if the problem started afterwards! Look in Device Manager for any red/yellow ?/! on the icons at left, & report back...

"Control Panel, System, Device Manager tab"

....D-Clk a marked icon. What is the error message? Click the Hardware Troubleshooter button. If it leads to blank help screens, report back, or first try...
http://support.microsoft.com/support/windows/tshoot
....but those may not work, either-- although Glee once promised they would!


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Ray_C" wrote in message ...
| I hvave check "Disable fast shutdown" and shut down the computer. The same
| message Fatal exception 0E at 0028:00000013 occurred.
|
| I have searched and read the articles about Fatal Exception 0E at 0028:xxx,
| but could not find any clue and solution.
|
| Before, I have updated the display driver and the anti-virus program. Is one
| of them the culprit?
|
| Please advise
|
| "PCR" wrote:
|
| Definitely, try... "START button, Run, MSConfig, Advanced button".
| Check "Disable fast shutdown", if there. The item won't be there, if you
| have downloaded a certain patch from Windows Update.
|
| http://www.aumha.org/a/shtdwnse.php Shutdown problems, SE specific.
| http://www.aumha.org/a/shutdown.htm Shutdown problems.
|
| http://support.microsoft.com/?kbid=238096
| Shutdown Problems
| This article has a link in it to pages full of articles on shutdown
| problems.
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Ray_C" wrote in message ...
| | When I closed the computer, blue window with message Fatal Exception 0E
| | occurred at 0028:00000013 turned up. And I have to reboot the computer and
| | then again closed it sucessfully.
| |
| | Sometime the machine stopped at "Window is closing" screen. And then I
| | powered off it.
| |
| | My machine installed with Trend Miicro PC-cillin iInternet Security 2006.
| |
| |
| | Please advise.
| |
| |
| |
|

| fatal exception 0E occurred 00286D0AF00 in VXD TM_CFW(01) + 00108E20.

http://www.google.com/search?hl=en&q...=Google+Search
A Google search of "tm_cfw" comes up with 1260 mentionings. It may have to do with PCILLIN of Trendmicro. Best go read some. Also...
www.trendmicro.com
....may have a FAQ about it.

Finally, you should generally clean up your Startup Group...

First, pick one of the following to identify what loads at your boot, as shown at "START button, Run, MSInfo32, Software Environment, Running Tasks". Next, see whether there is an option in it's menus to disable it from starting up, if you can do without it. If you really want to rid yourself of it on a permanent basis, then look for it in "Control Panel, Add/Remove Programs". However, it isn't often easy to know what is what in there. One of these URL's may say. If no other way, disable it at "START button, Run, MSConfig, Startup tab".

http://support.microsoft.com/default...;EN-US;q137367
Startup Items
http://support.microsoft.com/kb/q179365/ Startup Group
http://aumha.org/a/loads.htm
http://web.ukonline.co.uk/sheppard.p/startup.htm
http://www.answersthatwork.com/Taskl...s/tasklist.htm
http://www.djbdesigns.com/wtvzone/startup.html
http://www.mlin.net/StartupCPL.shtml
http://www.pacs-portal.co.uk/startup_content.php
http://www.rickrogers.org/clean.htm
http://www.sysinfo.org/startupinfo.html
http://www.windowsstartup.com/wso/search.php
http://www2.cajun.net/~theriots/blk/start.htm
http://www2.whidbey.com/djdenham/Uncheck.htm
http://www.3feetunder.com/krick/startup/list.html


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Ray_C" wrote in message ...
| After I have checked the "disable fast shutdown", the problem occurred one
| time when I shutdown the computer after I closed the brower and went to
| control Panel/Internet Option and clicked to clear the temporary internet
| file and history.
|
| I have tested by closing down the running program on by on including the
| real-time protection of the anti-virus program (except Explorer and System
| tray), the problem did not happened.
|
| However, just before when I browing webpage with the MSN messenger and Yahoo
| messenger running, a blue screen turned up again with another message A
| fatal exception 0E occurred 00286D0AF00 in VXD TM_CFW(01) + 00108E20.
|
| What happened to my computer? And how to fix it all? Please advise.
|
|
| "PCR" wrote:
|
| That can be very difficult to track down. I see Brian A. has a suggestion. Also, the article & Aumha have detection procedures. Does it happen infrequently? Then, it may not be worth the hunt. Do you close your own programs before shutdown & wait for their icon to leave the Taskbar? If not, then do so! I certainly never again will shutdown, before I close OE separately first!
|
| | I have updated the display driver and the anti-virus program. Is one
| | of them the culprit?
|
| Definitely could be, if the problem started afterwards! Look in Device Manager for any red/yellow ?/! on the icons at left, & report back...
|
| "Control Panel, System, Device Manager tab"
|
| ....D-Clk a marked icon. What is the error message? Click the Hardware Troubleshooter button. If it leads to blank help screens, report back, or first try...
| http://support.microsoft.com/support/windows/tshoot
| ....but those may not work, either-- although Glee once promised they would!
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Ray_C" wrote in message ...
| | I hvave check "Disable fast shutdown" and shut down the computer. The same
| | message Fatal exception 0E at 0028:00000013 occurred.
| |
| | I have searched and read the articles about Fatal Exception 0E at 0028:xxx,
| | but could not find any clue and solution.
| |
| | Before, I have updated the display driver and the anti-virus program. Is one
| | of them the culprit?
| |
| | Please advise
| |
| | "PCR" wrote:
| |
| | Definitely, try... "START button, Run, MSConfig, Advanced button".
| | Check "Disable fast shutdown", if there. The item won't be there, if you
| | have downloaded a certain patch from Windows Update.
| |
| | http://www.aumha.org/a/shtdwnse.php Shutdown problems, SE specific.
| | http://www.aumha.org/a/shutdown.htm Shutdown problems.
| |
| | http://support.microsoft.com/?kbid=238096
| | Shutdown Problems
| | This article has a link in it to pages full of articles on shutdown
| | problems.
| |
| |
| | --
| | Thanks or Good Luck,
| | There may be humor in this post, and,
| | Naturally, you will not sue,
| | should things get worse after this,
| | PCR
| |
| | "Ray_C" wrote in message ...
| | | When I closed the computer, blue window with message Fatal Exception 0E
| | | occurred at 0028:00000013 turned up. And I have to reboot the computer and
| | | then again closed it sucessfully.
| | |
| | | Sometime the machine stopped at "Window is closing" screen. And then I
| | | powered off it.
| | |
| | | My machine installed with Trend Miicro PC-cillin iInternet Security 2006.
| | |
| | |
| | | Please advise.
| | |
| | |
| | |
| |
|

To help possibly isolate what's causing the error during shutdown, before selecting Start Shutdown:
Press ctrl+alt+del.
Hilite a running process (except Explorer or Systray) and End Task on the process.
Shutdown via Start Shutdown.

If the error still appears, on the next shutdown End Task on another process before shutting down.
Do this until you find the offending process.

You may want to start with any process that has to do with audio/video.

Once you have the offending process you can then go after getting it straightened out. Post the name of the process in a response to this thread as well for us to have a look-see for a possible solution.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




"Ray_C" wrote in message ...

When I closed the computer, blue window with message Fatal Exception 0E
occurred at 0028:00000013 turned up. And I have to reboot the computer and
then again closed it sucessfully.

Sometime the machine stopped at "Window is closing" screen. And then I
powered off it.

My machine installed with Trend Miicro PC-cillin iInternet Security 2006.


Please advise.