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#1
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Clean Boot? Can't understand it.
Hi Gary,
I thought I would start a new thread because I went to the other one. You asked why I did not do the clean boot yet. I explained that I did not understand it. That is why I did not do it yet. Maybe I need to get one of my grandchildren to come over from another town to explain it to me. He is good at commputers but he cannot figure out what is wrong with mine by talking on the phone. I also looked in WUTemp and it was empty. I was asking my son if he had updated to XP and he told me that he bought a new Computer because his old one fried. and XP was on it when he bought it. He said that his computer was acting simular to mine shortly before that happened. I stopped at another computer shop about the computer and he said that he could fix it . I asked him how? He told me that they would wipe the computer and re-install Windows and charge me $100 because I had my own disk. I told him that I have Factory Back-up. He thought it would be my best bet use it. I told him that I do not want to do that yet. I installed the SpyBot and Ad-aware on the computer. I will see what happens. Last night when I got the McAfee update manually, I did not get that black screen when I restarted. Angel |
#2
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Clean Boot? Can't understand it.
What a clean boot does is shut things off from starting at boot. This
allows you to see if anything that was running in the background is the thing that is causing your problem. This article tells you how: How to Perform Clean-Boot Troubleshooting for Windows 98 http://support.microsoft.com/?kbid=192926 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Angel" wrote in message ... Hi Gary, I thought I would start a new thread because I went to the other one. You asked why I did not do the clean boot yet. I explained that I did not understand it. That is why I did not do it yet. Maybe I need to get one of my grandchildren to come over from another town to explain it to me. He is good at commputers but he cannot figure out what is wrong with mine by talking on the phone. I also looked in WUTemp and it was empty. I was asking my son if he had updated to XP and he told me that he bought a new Computer because his old one fried. and XP was on it when he bought it. He said that his computer was acting simular to mine shortly before that happened. I stopped at another computer shop about the computer and he said that he could fix it . I asked him how? He told me that they would wipe the computer and re-install Windows and charge me $100 because I had my own disk. I told him that I have Factory Back-up. He thought it would be my best bet use it. I told him that I do not want to do that yet. I installed the SpyBot and Ad-aware on the computer. I will see what happens. Last night when I got the McAfee update manually, I did not get that black screen when I restarted. Angel . |
#3
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Clean Boot? Can't understand it.
1. If you managed a McAfee Update last night, is there anything still wrong
with the computer? What symptoms, if any, are you experiencing now? 2. There has been another user post here today that describes something that sounds awfully similar to your case and involves McAfee. You mention that your grandson also seems to be having a similar problem(?) If so, does he also use McAfee? I'm begining to wonder if McAfee was at fault and if some recent Update "fixed" the problem. In any case, I asked him to run some tests. See if they show any interesting hints as to what's going on. 3. I can't write my Clean Boot procedures to be any simpler. I had to make sure that all contingincies were covered. The only way to help you further would be to talk you through it. Having your grandson in to do the procedures (Clean Boot and the installation and running of the new applications) sounds like an excellent alternative. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com/articles/cleanboot.htm http://grystmill.com/articles/security.htm "Angel" wrote in message ... Hi Gary, I thought I would start a new thread because I went to the other one. You asked why I did not do the clean boot yet. I explained that I did not understand it. That is why I did not do it yet. Maybe I need to get one of my grandchildren to come over from another town to explain it to me. He is good at commputers but he cannot figure out what is wrong with mine by talking on the phone. I also looked in WUTemp and it was empty. I was asking my son if he had updated to XP and he told me that he bought a new Computer because his old one fried. and XP was on it when he bought it. He said that his computer was acting simular to mine shortly before that happened. I stopped at another computer shop about the computer and he said that he could fix it . I asked him how? He told me that they would wipe the computer and re-install Windows and charge me $100 because I had my own disk. I told him that I have Factory Back-up. He thought it would be my best bet use it. I told him that I do not want to do that yet. I installed the SpyBot and Ad-aware on the computer. I will see what happens. Last night when I got the McAfee update manually, I did not get that black screen when I restarted. Angel . |
#4
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Clean Boot? Can't understand it.
Hi,
No, he never used McAfee. He used AVG. These things were happening just shortly before the cumputer died. No, today it did the same black Screen and in addition it told me that registry key incorrect. Seems things are worse! If I can, I will try to talk my grandson to help me with this clean boot and I will read the trouble shooting page. Angel "Gary S. Terhune" wrote in message ... 1. If you managed a McAfee Update last night, is there anything still wrong with the computer? What symptoms, if any, are you experiencing now? 2. There has been another user post here today that describes something that sounds awfully similar to your case and involves McAfee. You mention that your grandson also seems to be having a similar problem(?) If so, does he also use McAfee? I'm begining to wonder if McAfee was at fault and if some recent Update "fixed" the problem. In any case, I asked him to run some tests. See if they show any interesting hints as to what's going on. 3. I can't write my Clean Boot procedures to be any simpler. I had to make sure that all contingincies were covered. The only way to help you further would be to talk you through it. Having your grandson in to do the procedures (Clean Boot and the installation and running of the new applications) sounds like an excellent alternative. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com/articles/cleanboot.htm http://grystmill.com/articles/security.htm "Angel" wrote in message ... Hi Gary, I thought I would start a new thread because I went to the other one. You asked why I did not do the clean boot yet. I explained that I did not understand it. That is why I did not do it yet. Maybe I need to get one of my grandchildren to come over from another town to explain it to me. He is good at commputers but he cannot figure out what is wrong with mine by talking on the phone. I also looked in WUTemp and it was empty. I was asking my son if he had updated to XP and he told me that he bought a new Computer because his old one fried. and XP was on it when he bought it. He said that his computer was acting simular to mine shortly before that happened. I stopped at another computer shop about the computer and he said that he could fix it . I asked him how? He told me that they would wipe the computer and re-install Windows and charge me $100 because I had my own disk. I told him that I have Factory Back-up. He thought it would be my best bet use it. I told him that I do not want to do that yet. I installed the SpyBot and Ad-aware on the computer. I will see what happens. Last night when I got the McAfee update manually, I did not get that black screen when I restarted. Angel . |
#5
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Clean Boot? Can't understand it.
I've sent you an email.
-- Gary S. Terhune MS-MVP Shell/User http://grystmill.com/articles/cleanboot.htm http://grystmill.com/articles/security.htm "Angel" wrote in message ... Hi, No, he never used McAfee. He used AVG. These things were happening just shortly before the cumputer died. No, today it did the same black Screen and in addition it told me that registry key incorrect. Seems things are worse! If I can, I will try to talk my grandson to help me with this clean boot and I will read the trouble shooting page. Angel "Gary S. Terhune" wrote in message ... 1. If you managed a McAfee Update last night, is there anything still wrong with the computer? What symptoms, if any, are you experiencing now? 2. There has been another user post here today that describes something that sounds awfully similar to your case and involves McAfee. You mention that your grandson also seems to be having a similar problem(?) If so, does he also use McAfee? I'm begining to wonder if McAfee was at fault and if some recent Update "fixed" the problem. In any case, I asked him to run some tests. See if they show any interesting hints as to what's going on. 3. I can't write my Clean Boot procedures to be any simpler. I had to make sure that all contingincies were covered. The only way to help you further would be to talk you through it. Having your grandson in to do the procedures (Clean Boot and the installation and running of the new applications) sounds like an excellent alternative. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com/articles/cleanboot.htm http://grystmill.com/articles/security.htm "Angel" wrote in message ... Hi Gary, I thought I would start a new thread because I went to the other one. You asked why I did not do the clean boot yet. I explained that I did not understand it. That is why I did not do it yet. Maybe I need to get one of my grandchildren to come over from another town to explain it to me. He is good at commputers but he cannot figure out what is wrong with mine by talking on the phone. I also looked in WUTemp and it was empty. I was asking my son if he had updated to XP and he told me that he bought a new Computer because his old one fried. and XP was on it when he bought it. He said that his computer was acting simular to mine shortly before that happened. I stopped at another computer shop about the computer and he said that he could fix it . I asked him how? He told me that they would wipe the computer and re-install Windows and charge me $100 because I had my own disk. I told him that I have Factory Back-up. He thought it would be my best bet use it. I told him that I do not want to do that yet. I installed the SpyBot and Ad-aware on the computer. I will see what happens. Last night when I got the McAfee update manually, I did not get that black screen when I restarted. Angel . |
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