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Installing IE 6 in ME
A few weeks ago in the discussion, I found a good link to a site that seemed
to explain how to deal with the failure to load IE 6 in ME. Anybody have an idea of what it is - I lost it. THanks. |
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Installing IE 6 in ME
"Tim" wrote in message
A few weeks ago in the discussion, I found a good link to a site that seemed to explain how to deal with the failure to load IE 6 in ME. Anybody have an idea of what it is - I lost it. THanks. These instructions are from Jim Byrd: Yours is a fairly common complaint, and this is my standard spiel about such install problems. There are three things you might want to check. In any of these install fixes, to quote Steve Cochran, "It is essential that no "interfering" software be running during the install and subsequent reboot. This is particularly true of antivirus software. Most or many of the corrupt installs involve installations while AV or other software is loaded and these prevent the ability of the setup process to upgrade dlls, and consequently installations fail or are incomplete." In addition, I would suggest disabling ALL Norton software, particularly System Doctor, if present. Fix # 1: Try running ie6setup in Safe Mode. This was suggested by Microsoft Support to one correspondent and worked for him after he had tried the fixes described below. If it doesn't for you then try the following. Fix # 2: First, make sure in Win Explorer/Tools/FolderOptions/View that you show hidden and system files and show extensions. If your OS is NT, then you MUST be logged on as Administrator both to install and for the first reboot. Based on my own experience, I believe this is also a good practice for Win2k, but MS does not say it's required in that case. Look in your c:\windows\inf folder and see if you find any files named oemxx.inf which have a length of 0 (zero), where the xx can be any number. There could be potentially many thousands. If you do, you need to erase these. To do this, first select the c:\windows\inf folder, then hit Search. In the Search pane on the left, enter oem*.inf and down at the bottom click Size and At Most and 1 (one). Then do Search. When it finishes, you should have all of the zero length oemxx.inf files listed in the right pane along with possibly some of size 1K. Do CNTL A to select all of them. Now hold down CNTL while you click on (de-select) all of those at the top that are 1K, so the only the 0K size files are left selected. Now hold down SHIFT and click DELETE to delete the zero length oemxx.inf files without sending them to the Recycle Bin. It will take some time if you've a lot of these files, so be patient. You'll know when it's done. Now re-start your computer into DOS and run Scandisk C:, fixing any errors. If you're not NT or Win2k, also run Scanreg /fix. Re-boot to Windows and defrag your computer (which will also probably take a little time), and try your install again from Safe mode.. If it works, fine. Fix # 3: If not, or if you didn't have such zero length oemxx.inf type files to start with, try the following. Find the c:\program files\internet explorer\uninstall information folder (It may be named something slightly different depending on your operating system, for example, just Uninstall in WinME.) It probably will be hidden, and you will have to un-hid it. Right click on the folder, select properties, then un-tick the Hidden attribute. (If you don't have this folder, then create an empty one named: c:\program files\internet explorer\uninstall information - now try your install again in Safe mode, re-selecting all components, even those already bolded. See below.) Now create a new empty folder and call it something like "IE Delete Backup". Move the contents of the \uninstall information folder to the new folder you created. (Just the contents - leave the old folder there.) Now try the install again from the start in Safe mode, re-selecting all components, even those already bolded, that you want using the Advanced option, and see if this works. It has in many, many cases, but not all. If it doesn't, you can just restore the files you saved in "IE Delete Backup". Let us know how you make out, so that if this doesn't help, perhaps someone else can suggest something else for you. Regards, Jim Byrd -- Frank Saunders, MS-MVP OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/sec...t/default.aspx http://defendingyourmachine.blogspot.com/ |
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