Zero Virtual Memory

Recently my 4 year old desktop would not go into Windows and gave a white on
blue message: "WHILE INITIALIZING DEVICE SYMTDI. Windows protection error.
You need to restart your computer. System halted_"flashing underscore. I
manually removed all SYM/NAV software. Same result without the note on the
screen. I can boot into Safe Mode but the Help Center cannot initialize. The
Windows sytem indicates that there are 0Mb of virtual memory. The C
indicates there are 65,535k of XMS. However it also indicates that there are
zero k in free upper memory block. I have all of the cd's that came with the
pre-installed software. I also have a startup floppy disk which I created
June 22 2005. Any help you can give would really be appreciated.
--
Al W

Try this
Boot to Safe Mode (kil the H&S screen when it appears)

Start|Run
type

SCANREG /FIX

click OK

reboot on request......

see if that helps at all.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Al W" wrote in message
...
Recently my 4 year old desktop would not go into Windows and gave a white
on
blue message: "WHILE INITIALIZING DEVICE SYMTDI. Windows protection error.
You need to restart your computer. System halted_"flashing underscore.
I
manually removed all SYM/NAV software. Same result without the note on the
screen. I can boot into Safe Mode but the Help Center cannot initialize.
The
Windows sytem indicates that there are 0Mb of virtual memory. The C
indicates there are 65,535k of XMS. However it also indicates that there
are
zero k in free upper memory block. I have all of the cd's that came with
the
pre-installed software. I also have a startup floppy disk which I created
June 22 2005. Any help you can give would really be appreciated.
--
Al W

Noel, I did as you suggested and got a "Out of memory. Close unnecessary
programs and try again" message from the Windows Registry Checker. I
appreciate your attempt to help.
--
Al W


"Noel Paton" wrote:

Try this
Boot to Safe Mode (kil the H&S screen when it appears)

Start|Run
type

SCANREG /FIX

click OK

reboot on request......

see if that helps at all.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Al W" wrote in message
...
Recently my 4 year old desktop would not go into Windows and gave a white
on
blue message: "WHILE INITIALIZING DEVICE SYMTDI. Windows protection error.
You need to restart your computer. System halted_"flashing underscore.
I
manually removed all SYM/NAV software. Same result without the note on the
screen. I can boot into Safe Mode but the Help Center cannot initialize.
The
Windows sytem indicates that there are 0Mb of virtual memory. The C
indicates there are 65,535k of XMS. However it also indicates that there
are
zero k in free upper memory block. I have all of the cd's that came with
the
pre-installed software. I also have a startup floppy disk which I created
June 22 2005. Any help you can give would really be appreciated.
--
Al W

Hmmm - sound like your registry is rather bloated. (can happen if the
registry files aggregate to more than about 8MB)
It may be worth trying from DOS - boot to DOS using your startup floppy,
(make sure it's an ME one) and use the same command (SCANREG /FIX).

If that doesn't work either, then try a System Restore -
http://support.microsoft.com/?scid=279736

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Al W" wrote in message
...
Noel, I did as you suggested and got a "Out of memory. Close unnecessary
programs and try again" message from the Windows Registry Checker. I
appreciate your attempt to help.
--
Al W


"Noel Paton" wrote:

Try this
Boot to Safe Mode (kil the H&S screen when it appears)

Start|Run
type

SCANREG /FIX

click OK

reboot on request......

see if that helps at all.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Al W" wrote in message
...
Recently my 4 year old desktop would not go into Windows and gave a
white
on
blue message: "WHILE INITIALIZING DEVICE SYMTDI. Windows protection
error.
You need to restart your computer. System halted_"flashing
underscore.
I
manually removed all SYM/NAV software. Same result without the note on
the
screen. I can boot into Safe Mode but the Help Center cannot
initialize.
The
Windows sytem indicates that there are 0Mb of virtual memory. The C
indicates there are 65,535k of XMS. However it also indicates that
there
are
zero k in free upper memory block. I have all of the cd's that came
with
the
pre-installed software. I also have a startup floppy disk which I
created
June 22 2005. Any help you can give would really be appreciated.
--
Al W

Noel,
I tried both and still no joy. With the first attempt I did get a message:
"Windows successfully fixed registry" but when I tried booting into windows I
got a message that IFSMGR could not be initialized. I then re-booted in safe
mode and confirmed that the IFSHELP.SYS is NOT installed. I then tried to
activate the system restore. I edited the SYSTEM.INI file as described,
confirmed that the change had been saved and then booted into windows. I got
an empty grey screen. I went back to safe mode and confirmed that PROGMAN.EXE
does exist. I probably also should mention that there is no reference to
System Restore in the System Tools folder. Is it possible that the computer
supplier may have removed some of the troubleshooting functions? Probably
not. I am getting too cynical probably. Thanks for sticking with me on this.
--
Al W


"Noel Paton" wrote:

Hmmm - sound like your registry is rather bloated. (can happen if the
registry files aggregate to more than about 8MB)
It may be worth trying from DOS - boot to DOS using your startup floppy,
(make sure it's an ME one) and use the same command (SCANREG /FIX).

If that doesn't work either, then try a System Restore -
http://support.microsoft.com/?scid=279736

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Al W" wrote in message
...
Noel, I did as you suggested and got a "Out of memory. Close unnecessary
programs and try again" message from the Windows Registry Checker. I
appreciate your attempt to help.
--
Al W


"Noel Paton" wrote:

Try this
Boot to Safe Mode (kil the H&S screen when it appears)

Start|Run
type

SCANREG /FIX

click OK

reboot on request......

see if that helps at all.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Al W" wrote in message
...
Recently my 4 year old desktop would not go into Windows and gave a
white
on
blue message: "WHILE INITIALIZING DEVICE SYMTDI. Windows protection
error.
You need to restart your computer. System halted_"flashing
underscore.
I
manually removed all SYM/NAV software. Same result without the note on
the
screen. I can boot into Safe Mode but the Help Center cannot
initialize.
The
Windows sytem indicates that there are 0Mb of virtual memory. The C
indicates there are 65,535k of XMS. However it also indicates that
there
are
zero k in free upper memory block. I have all of the cd's that came
with
the
pre-installed software. I also have a startup floppy disk which I
created
June 22 2005. Any help you can give would really be appreciated.
--
Al W

Who is your 'supplier'??
This looks rather as if you have GoBack installed - if so, then you may need
to go to Symantec's website and ask their assistance (I can't support
Symantec in any way, simply because I consider that they are a virus to be
expunged from any computer running a Windows OS!)


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Al W" wrote in message
...
Noel,
I tried both and still no joy. With the first attempt I did get a message:
"Windows successfully fixed registry" but when I tried booting into
windows I
got a message that IFSMGR could not be initialized. I then re-booted in
safe
mode and confirmed that the IFSHELP.SYS is NOT installed. I then tried to
activate the system restore. I edited the SYSTEM.INI file as described,
confirmed that the change had been saved and then booted into windows. I
got
an empty grey screen. I went back to safe mode and confirmed that
PROGMAN.EXE
does exist. I probably also should mention that there is no reference to
System Restore in the System Tools folder. Is it possible that the
computer
supplier may have removed some of the troubleshooting functions? Probably
not. I am getting too cynical probably. Thanks for sticking with me on
this.
--
Al W


"Noel Paton" wrote:

Hmmm - sound like your registry is rather bloated. (can happen if the
registry files aggregate to more than about 8MB)
It may be worth trying from DOS - boot to DOS using your startup floppy,
(make sure it's an ME one) and use the same command (SCANREG /FIX).

If that doesn't work either, then try a System Restore -
http://support.microsoft.com/?scid=279736

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Al W" wrote in message
...
Noel, I did as you suggested and got a "Out of memory. Close
unnecessary
programs and try again" message from the Windows Registry Checker. I
appreciate your attempt to help.
--
Al W


"Noel Paton" wrote:

Try this
Boot to Safe Mode (kil the H&S screen when it appears)

Start|Run
type

SCANREG /FIX

click OK

reboot on request......

see if that helps at all.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Al W" wrote in message
...
Recently my 4 year old desktop would not go into Windows and gave a
white
on
blue message: "WHILE INITIALIZING DEVICE SYMTDI. Windows protection
error.
You need to restart your computer. System halted_"flashing
underscore.
I
manually removed all SYM/NAV software. Same result without the note
on
the
screen. I can boot into Safe Mode but the Help Center cannot
initialize.
The
Windows sytem indicates that there are 0Mb of virtual memory. The C
indicates there are 65,535k of XMS. However it also indicates that
there
are
zero k in free upper memory block. I have all of the cd's that came
with
the
pre-installed software. I also have a startup floppy disk which I
created
June 22 2005. Any help you can give would really be appreciated.
--
Al W

Noel,
The supplier is Dell. My opinion of them matches your opinion of Symantec.
In fact, regarding Symantec, my problem started just after I renewed my
annual subscription for NAV. That was when I got the hang-up that mentioned
the problem with initializing device SYMTDI. It is possible though, that in
my zeal to remove everything that looked like a Symantec and/or an NAV item I
may have removed some critical data. However, I still don't know what
happened to the virtual memory. Anyhow, thanks for your input. I will play
with it a little longer before I put the chainsaw to it!
--
Al W


"Noel Paton" wrote:

Who is your 'supplier'??
This looks rather as if you have GoBack installed - if so, then you may need
to go to Symantec's website and ask their assistance (I can't support
Symantec in any way, simply because I consider that they are a virus to be
expunged from any computer running a Windows OS!)


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Al W" wrote in message
...
Noel,
I tried both and still no joy. With the first attempt I did get a message:
"Windows successfully fixed registry" but when I tried booting into
windows I
got a message that IFSMGR could not be initialized. I then re-booted in
safe
mode and confirmed that the IFSHELP.SYS is NOT installed. I then tried to
activate the system restore. I edited the SYSTEM.INI file as described,
confirmed that the change had been saved and then booted into windows. I
got
an empty grey screen. I went back to safe mode and confirmed that
PROGMAN.EXE
does exist. I probably also should mention that there is no reference to
System Restore in the System Tools folder. Is it possible that the
computer
supplier may have removed some of the troubleshooting functions? Probably
not. I am getting too cynical probably. Thanks for sticking with me on
this.
--
Al W


"Noel Paton" wrote:

Hmmm - sound like your registry is rather bloated. (can happen if the
registry files aggregate to more than about 8MB)
It may be worth trying from DOS - boot to DOS using your startup floppy,
(make sure it's an ME one) and use the same command (SCANREG /FIX).

If that doesn't work either, then try a System Restore -
http://support.microsoft.com/?scid=279736

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Al W" wrote in message
...
Noel, I did as you suggested and got a "Out of memory. Close
unnecessary
programs and try again" message from the Windows Registry Checker. I
appreciate your attempt to help.
--
Al W


"Noel Paton" wrote:

Try this
Boot to Safe Mode (kil the H&S screen when it appears)

Start|Run
type

SCANREG /FIX

click OK

reboot on request......

see if that helps at all.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Al W" wrote in message
...
Recently my 4 year old desktop would not go into Windows and gave a
white
on
blue message: "WHILE INITIALIZING DEVICE SYMTDI. Windows protection
error.
You need to restart your computer. System halted_"flashing
underscore.
I
manually removed all SYM/NAV software. Same result without the note
on
the
screen. I can boot into Safe Mode but the Help Center cannot
initialize.
The
Windows sytem indicates that there are 0Mb of virtual memory. The C
indicates there are 65,535k of XMS. However it also indicates that
there
are
zero k in free upper memory block. I have all of the cd's that came
with
the
pre-installed software. I also have a startup floppy disk which I
created
June 22 2005. Any help you can give would really be appreciated.
--
Al W