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Windows Help Program



 
 
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  #1  
Old September 13th 04, 10:26 PM
Cap
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Default Windows Help Program

After starting Windows Help, no matter
what "troubleshooting" problem button I select, it takes
me to a blank window with no help at all. Are files
missing or can this be fixed?
  #2  
Old September 14th 04, 04:56 AM
glee
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Default

There are two different fixes, depending on the Windows updates you have installed,
as there were a couple of updates that broke the troubleshooters.

The original fix for the older update was this:
First, click Start Settings Folder Options View tab, and click to enable "Show
All Files" and click OK.
Click Start Find File or Folders, and search the C:\ drive for a file named
Tshoot.inf...it should be found in the \Windows\Inf folder.
Right-click Tshoot.inf and click Install on the menu that appears.

If the latest cumulative patch for Internet Explorer is installed, there is only a
workaround.
See he
http://home.comcast.net/~bascon58/98Help.htm
and
http://mvps.org/PracticallyNerded/SoftFixes.htm
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"Cap" wrote in message
...
After starting Windows Help, no matter
what "troubleshooting" problem button I select, it takes
me to a blank window with no help at all. Are files
missing or can this be fixed?


 




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