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#1
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Problem with HP Pavillion...
I am trying to help a friend re-install Win98 on an old HP computer.
There are 2 System Recovery disks that came with the computer & I have run the first one. The problem starts when the system boots up for the first time & it puts you into this HP Pavilion Mouse Tutorial. The mouse will not move, so you can show "them/it" you have the basic intelligence necessary to click a mouse button, there fore not allowing you to progress past this point. I have tried connecting a USB mouse, but get the message that a ps/2 mouse was not detected... I have even gone as far as installing Win98SE, which will see my USB mouse, but then I can't run the application recovery disk! Is there some way I can keep it from running this "tutorial"?" I am open for any other suggestions. Thanks |
#2
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Problem with HP Pavillion...
Have you tried clicking the Enter key on the keyboard?
-- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Mike" wrote in message ... I am trying to help a friend re-install Win98 on an old HP computer. There are 2 System Recovery disks that came with the computer & I have run the first one. The problem starts when the system boots up for the first time & it puts you into this HP Pavilion Mouse Tutorial. The mouse will not move, so you can show "them/it" you have the basic intelligence necessary to click a mouse button, there fore not allowing you to progress past this point. I have tried connecting a USB mouse, but get the message that a ps/2 mouse was not detected... I have even gone as far as installing Win98SE, which will see my USB mouse, but then I can't run the application recovery disk! Is there some way I can keep it from running this "tutorial"?" I am open for any other suggestions. Thanks |
#3
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Problem with HP Pavillion...
That, along with about every other key on the keyboard...
"Ron Badour" wrote in message ... Have you tried clicking the Enter key on the keyboard? -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Mike" wrote in message ... I am trying to help a friend re-install Win98 on an old HP computer. There are 2 System Recovery disks that came with the computer & I have run the first one. The problem starts when the system boots up for the first time & it puts you into this HP Pavilion Mouse Tutorial. The mouse will not move, so you can show "them/it" you have the basic intelligence necessary to click a mouse button, there fore not allowing you to progress past this point. I have tried connecting a USB mouse, but get the message that a ps/2 mouse was not detected... I have even gone as far as installing Win98SE, which will see my USB mouse, but then I can't run the application recovery disk! Is there some way I can keep it from running this "tutorial"?" I am open for any other suggestions. Thanks |
#4
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Problem with HP Pavillion...
Try another mouse, or try the existing mouse on a known good computer.
Also, see the following if you want to test the mouse using a boot floppy. http://www.bootdisk.com/readme.htm#mouse Ben "Mike" wrote in message ... I am trying to help a friend re-install Win98 on an old HP computer. There are 2 System Recovery disks that came with the computer & I have run the first one. The problem starts when the system boots up for the first time & it puts you into this HP Pavilion Mouse Tutorial. The mouse will not move, so you can show "them/it" you have the basic intelligence necessary to click a mouse button, there fore not allowing you to progress past this point. I have tried connecting a USB mouse, but get the message that a ps/2 mouse was not detected... I have even gone as far as installing Win98SE, which will see my USB mouse, but then I can't run the application recovery disk! Is there some way I can keep it from running this "tutorial"?" I am open for any other suggestions. Thanks |
#5
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Problem with HP Pavillion...
It isn't the mouse...
"Ben Myers" wrote in message ... Try another mouse, or try the existing mouse on a known good computer. Also, see the following if you want to test the mouse using a boot floppy. http://www.bootdisk.com/readme.htm#mouse Ben "Mike" wrote in message ... I am trying to help a friend re-install Win98 on an old HP computer. There are 2 System Recovery disks that came with the computer & I have run the first one. The problem starts when the system boots up for the first time & it puts you into this HP Pavilion Mouse Tutorial. The mouse will not move, so you can show "them/it" you have the basic intelligence necessary to click a mouse button, there fore not allowing you to progress past this point. I have tried connecting a USB mouse, but get the message that a ps/2 mouse was not detected... I have even gone as far as installing Win98SE, which will see my USB mouse, but then I can't run the application recovery disk! Is there some way I can keep it from running this "tutorial"?" I am open for any other suggestions. Thanks |
#6
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Problem with HP Pavillion...
Testing the mouse on the problem computer with a boot
floppy will confirm that the two are compatible, at least in DOS mode. http://www.bootdisk.com/readme.htm#mouse Ben "Mike" wrote in message ... It isn't the mouse... "Ben Myers" wrote in message ... Try another mouse, or try the existing mouse on a known good computer. Also, see the following if you want to test the mouse using a boot floppy. http://www.bootdisk.com/readme.htm#mouse Ben "Mike" wrote in message ... I am trying to help a friend re-install Win98 on an old HP computer. There are 2 System Recovery disks that came with the computer & I have run the first one. The problem starts when the system boots up for the first time & it puts you into this HP Pavilion Mouse Tutorial. The mouse will not move, so you can show "them/it" you have the basic intelligence necessary to click a mouse button, there fore not allowing you to progress past this point. I have tried connecting a USB mouse, but get the message that a ps/2 mouse was not detected... I have even gone as far as installing Win98SE, which will see my USB mouse, but then I can't run the application recovery disk! Is there some way I can keep it from running this "tutorial"?" I am open for any other suggestions. Thanks |
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