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#1
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Rebooting Win98 after MS Security updates
Yesterday, I updated the latest critical Win98 patches (they were security
related) and since then having a strange problem ... here it is. As Windows begins loading, I can see and move the mouse and the hour glass. As soon as the loading gets over, the MOUSE DISAPPEARS and if I touch any key on the keyboard, the machine reboots (as if I hit the reset button) I now completely unable to use my PC. Any will be greatly appreciated |
#2
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arun-win98-user wrote:
Yesterday, I updated the latest critical Win98 patches (they were security related) and since then having a strange problem ... here it is. As Windows begins loading, I can see and move the mouse and the hour glass. As soon as the loading gets over, the MOUSE DISAPPEARS and if I touch any key on the keyboard, the machine reboots (as if I hit the reset button) I now completely unable to use my PC. Any will be greatly appreciated as an initial fix you can remove kb891711.exe from the windows startup list. You may be able to do a boot either in safe mode or by avoiding any startup programs loading by holding down the control key during bootup - this will ask you to confirm each instruction during bootup - just keep saying yes till you are asked about starting kb891711.exe - then answer no. Then if you get windows loaded - Start - Run - msconfig - startup tab and untick the kb891711.exe entry. This is at your own risk. Google on kb891711.exe for more info. -- Rev Robert M Jones, Wimborne Baptist Church, UK http://www.wimborne-baptist.org.uk Free trial of Mailwasher Pro - effective email spam filter - (commission goes to our partners in Bulgaria) http://entier.ecosm.com/link/?ribteq |
#3
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I had similar problems after installing the same update. Windows 98 gets to
the point of loading the desktop and then goes to the blue screen of death. I was able to use abackup image file to restore 98 to an earlier state before the security update was installed. Windows 98 then worked fine. Each time I installed the 891711 update Windows would again crash. Aviod the update at all costs. If you have a backup, you should ge back to before the update was run. "arun-win98-user" wrote: Yesterday, I updated the latest critical Win98 patches (they were security related) and since then having a strange problem ... here it is. As Windows begins loading, I can see and move the mouse and the hour glass. As soon as the loading gets over, the MOUSE DISAPPEARS and if I touch any key on the keyboard, the machine reboots (as if I hit the reset button) I now completely unable to use my PC. Any will be greatly appreciated |
#4
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The update works fine on my machine -- 98SE with Fat32 and XPPRO with NTFS on
two seperate hard drives. There is no reason to avoid this update because it is a CRITICAL UPDATE and so all users need to work with computer people to patch their computers and networks before the hackers are able to reverse engineer these new updates and target the 9x users who have not applied this update. "Jimmost" wrote in message ... : I had similar problems after installing the same update. Windows 98 gets to : the point of loading the desktop and then goes to the blue screen of death. : I was able to use abackup image file to restore 98 to an earlier state before : the security update was installed. Windows 98 then worked fine. Each time I : installed the 891711 update Windows would again crash. Aviod the update at : all costs. If you have a backup, you should ge back to before the update was : run. : : "arun-win98-user" wrote: : : Yesterday, I updated the latest critical Win98 patches (they were security : related) and since then having a strange problem ... here it is. : : As Windows begins loading, I can see and move the mouse and the hour glass. : As soon as the loading gets over, the MOUSE DISAPPEARS and if I touch any key : on the keyboard, the machine reboots (as if I hit the reset button) : : I now completely unable to use my PC. Any will be greatly appreciated |
#5
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There is a reason to avoid it for those that can't get Windows to load. If
the machine BSOD's only with the update on boot and renders it unusable, then uninstalling/notusing/avoiding the update is recommended. The reason for the BSOD's then needs to be determined whether it be an issue with the update, software/hardware or a combination of both. It may be that you, myself and others have no issue with the update but others do and if their machine is needed yet won't run with it, then it should not be installed until a definitive cause/solution is found. Perhaps the suggestion by Robert may be best in disabling the CU from loading in the startup. From what I see the update creates a folder C:\Windows\SytemKB891711 In that folder is KB891711.exe dated 02/22/05 and Q891711.dll dated 02/18/05 Now this is a first I've seen where an update has created it's own folder, exe and dll in System. Perhaps someone can explain what's up with that. -- Brian A. Conflicts start where information lacks. http://www.dts-l.org/goodpost.htm "Dan" wrote in message ... The update works fine on my machine -- 98SE with Fat32 and XPPRO with NTFS on two seperate hard drives. There is no reason to avoid this update because it is a CRITICAL UPDATE and so all users need to work with computer people to patch their computers and networks before the hackers are able to reverse engineer these new updates and target the 9x users who have not applied this update. "Jimmost" wrote in message ... : I had similar problems after installing the same update. Windows 98 gets to : the point of loading the desktop and then goes to the blue screen of death. : I was able to use abackup image file to restore 98 to an earlier state before : the security update was installed. Windows 98 then worked fine. Each time I : installed the 891711 update Windows would again crash. Aviod the update at : all costs. If you have a backup, you should ge back to before the update was : run. : : "arun-win98-user" wrote: : : Yesterday, I updated the latest critical Win98 patches (they were security : related) and since then having a strange problem ... here it is. : : As Windows begins loading, I can see and move the mouse and the hour glass. : As soon as the loading gets over, the MOUSE DISAPPEARS and if I touch any key : on the keyboard, the machine reboots (as if I hit the reset button) : : I now completely unable to use my PC. Any will be greatly appreciated |
#6
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I'm hoping MS has not decided to obliterate Win98 with KB891711.exe in
retribution for Dan's letter to MS! Anyway... I find all is well with KB891711.exe activated, UNTIL I've gone online. Then, IE or any URL will BSOD when clicked. Before that, the URLs will work from TIFs. After going online, URLs again begin to work, after killing KB891711.exe with Ctrl-Alt-Del. Can it be something NetZero is doing? -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "Brian A." gonefish'n@afarawaylake wrote in message ... | There is a reason to avoid it for those that can't get Windows to load. If | the machine BSOD's only with the update on boot and renders it unusable, | then uninstalling/notusing/avoiding the update is recommended. The reason | for the BSOD's then needs to be determined whether it be an issue with the | update, software/hardware or a combination of both. | | It may be that you, myself and others have no issue with the update but | others do and if their machine is needed yet won't run with it, then it | should not be installed until a definitive cause/solution is found. | | Perhaps the suggestion by Robert may be best in disabling the CU from | loading in the startup. | | From what I see the update creates a folder C:\Windows\SytemKB891711 | In that folder is KB891711.exe dated 02/22/05 and Q891711.dll dated | 02/18/05 | | Now this is a first I've seen where an update has created it's own folder, | exe and dll in System. Perhaps someone can explain what's up with that. | | -- | | Brian A. | | Conflicts start where information lacks. | http://www.dts-l.org/goodpost.htm | | | | | "Dan" wrote in message | ... | The update works fine on my machine -- 98SE with Fat32 and XPPRO with NTFS | on | two seperate hard drives. There is no reason to avoid this update because | it | is a CRITICAL UPDATE and so all users need to work with computer people to | patch their computers and networks before the hackers are able to reverse | engineer these new updates and target the 9x users who have not applied | this | update. | | "Jimmost" wrote in message | ... | : I had similar problems after installing the same update. Windows 98 | gets | to | : the point of loading the desktop and then goes to the blue screen of | death. | : I was able to use abackup image file to restore 98 to an earlier state | before | : the security update was installed. Windows 98 then worked fine. Each | time | I | : installed the 891711 update Windows would again crash. Aviod the update | at | : all costs. If you have a backup, you should ge back to before the | update | was | : run. | : | : "arun-win98-user" wrote: | : | : Yesterday, I updated the latest critical Win98 patches (they were | security | : related) and since then having a strange problem ... here it is. | : | : As Windows begins loading, I can see and move the mouse and the hour | glass. | : As soon as the loading gets over, the MOUSE DISAPPEARS and if I touch | any | key | : on the keyboard, the machine reboots (as if I hit the reset button) | : | : I now completely unable to use my PC. Any will be greatly appreciated | | | |
#7
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Possibly, NetZero may be involved. PCR, didn't you have trouble installing
other updates some time ago or am I mistaken? Also, have you tried to run Mozilla Firefox and see if that browser will run without any trouble? "PCR" wrote in message ... : I'm hoping MS has not decided to obliterate Win98 with KB891711.exe in : retribution for Dan's letter to MS! Anyway... : : I find all is well with KB891711.exe activated, UNTIL I've gone online. : Then, IE or any URL will BSOD when clicked. Before that, the URLs will : work from TIFs. After going online, URLs again begin to work, after : killing KB891711.exe with Ctrl-Alt-Del. Can it be something NetZero is : doing? : : : -- : Thanks or Good Luck, : There may be humor in this post, and, : Naturally, you will not sue, : should things get worse after this, : PCR : : "Brian A." gonefish'n@afarawaylake wrote in message : ... : | There is a reason to avoid it for those that can't get Windows to : load. If : | the machine BSOD's only with the update on boot and renders it : unusable, : | then uninstalling/notusing/avoiding the update is recommended. The : reason : | for the BSOD's then needs to be determined whether it be an issue with : the : | update, software/hardware or a combination of both. : | : | It may be that you, myself and others have no issue with the update : but : | others do and if their machine is needed yet won't run with it, then : it : | should not be installed until a definitive cause/solution is found. : | : | Perhaps the suggestion by Robert may be best in disabling the CU from : | loading in the startup. : | : | From what I see the update creates a folder C:\Windows\SytemKB891711 : | In that folder is KB891711.exe dated 02/22/05 and Q891711.dll dated : | 02/18/05 : | : | Now this is a first I've seen where an update has created it's own : folder, : | exe and dll in System. Perhaps someone can explain what's up with : that. : | : | -- : | : | Brian A. : | : | Conflicts start where information lacks. : | http://www.dts-l.org/goodpost.htm : | : | : | : | : | "Dan" wrote in message : | ... : | The update works fine on my machine -- 98SE with Fat32 and XPPRO : with NTFS : | on : | two seperate hard drives. There is no reason to avoid this update : because : | it : | is a CRITICAL UPDATE and so all users need to work with computer : people to : | patch their computers and networks before the hackers are able to : reverse : | engineer these new updates and target the 9x users who have not : applied : | this : | update. : | : | "Jimmost" wrote in message : | ... : | : I had similar problems after installing the same update. Windows : 98 : | gets : | to : | : the point of loading the desktop and then goes to the blue screen : of : | death. : | : I was able to use abackup image file to restore 98 to an earlier : state : | before : | : the security update was installed. Windows 98 then worked fine. : Each : | time : | I : | : installed the 891711 update Windows would again crash. Aviod the : update : | at : | : all costs. If you have a backup, you should ge back to before the : | update : | was : | : run. : | : : | : "arun-win98-user" wrote: : | : : | : Yesterday, I updated the latest critical Win98 patches (they : were : | security : | : related) and since then having a strange problem ... here it is. : | : : | : As Windows begins loading, I can see and move the mouse and the : hour : | glass. : | : As soon as the loading gets over, the MOUSE DISAPPEARS and if I : touch : | any : | key : | : on the keyboard, the machine reboots (as if I hit the reset : button) : | : : | : I now completely unable to use my PC. Any will be greatly : appreciated : | : | : | : : |
#8
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Had you tested with msconfig yet by disabling Startup items?
Leave the KB checked to run along with only the necessary items for Windows to run and reboot. If all works then we know it's not the kb alone and maybe another process. Recheck half the items in the Startup group and reboot. If all is well, then the answer remains as above. If all goes awry again, then we know it's something in the half that was rechecked and you need to start unchecking either half of those and rebooting or unchecking one by one and rebooting until you find the problem source. You know the drill, but until we can find out if there's an app in common causing it or not, no one can point a finger. -- Brian A. Conflicts start where information lacks. http://www.dts-l.org/goodpost.htm "PCR" wrote in message ... I'm hoping MS has not decided to obliterate Win98 with KB891711.exe in retribution for Dan's letter to MS! Anyway... I find all is well with KB891711.exe activated, UNTIL I've gone online. Then, IE or any URL will BSOD when clicked. Before that, the URLs will work from TIFs. After going online, URLs again begin to work, after killing KB891711.exe with Ctrl-Alt-Del. Can it be something NetZero is doing? -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "Brian A." gonefish'n@afarawaylake wrote in message ... | There is a reason to avoid it for those that can't get Windows to load. If | the machine BSOD's only with the update on boot and renders it unusable, | then uninstalling/notusing/avoiding the update is recommended. The reason | for the BSOD's then needs to be determined whether it be an issue with the | update, software/hardware or a combination of both. | | It may be that you, myself and others have no issue with the update but | others do and if their machine is needed yet won't run with it, then it | should not be installed until a definitive cause/solution is found. | | Perhaps the suggestion by Robert may be best in disabling the CU from | loading in the startup. | | From what I see the update creates a folder C:\Windows\SytemKB891711 | In that folder is KB891711.exe dated 02/22/05 and Q891711.dll dated | 02/18/05 | | Now this is a first I've seen where an update has created it's own folder, | exe and dll in System. Perhaps someone can explain what's up with that. | | -- | | Brian A. | | Conflicts start where information lacks. | http://www.dts-l.org/goodpost.htm | | | | | "Dan" wrote in message | ... | The update works fine on my machine -- 98SE with Fat32 and XPPRO with NTFS | on | two seperate hard drives. There is no reason to avoid this update because | it | is a CRITICAL UPDATE and so all users need to work with computer people to | patch their computers and networks before the hackers are able to reverse | engineer these new updates and target the 9x users who have not applied | this | update. | | "Jimmost" wrote in message | ... | : I had similar problems after installing the same update. Windows 98 | gets | to | : the point of loading the desktop and then goes to the blue screen of | death. | : I was able to use abackup image file to restore 98 to an earlier state | before | : the security update was installed. Windows 98 then worked fine. Each | time | I | : installed the 891711 update Windows would again crash. Aviod the update | at | : all costs. If you have a backup, you should ge back to before the | update | was | : run. | : | : "arun-win98-user" wrote: | : | : Yesterday, I updated the latest critical Win98 patches (they were | security | : related) and since then having a strange problem ... here it is. | : | : As Windows begins loading, I can see and move the mouse and the hour | glass. | : As soon as the loading gets over, the MOUSE DISAPPEARS and if I touch | any | key | : on the keyboard, the machine reboots (as if I hit the reset button) | : | : I now completely unable to use my PC. Any will be greatly appreciated | | | |
#9
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There are other apps that activate after I've gone online, like certain
McAfee tentacles & Rnaapp.exe. Also, some of them already activated may want to do more after detecting a connection. No, haven't any other browser. -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "Dan" wrote in message ... | Possibly, NetZero may be involved. PCR, didn't you have trouble installing | other updates some time ago or am I mistaken? Also, have you tried to run | Mozilla Firefox and see if that browser will run without any trouble? | | "PCR" wrote in message | ... | : I'm hoping MS has not decided to obliterate Win98 with KB891711.exe in | : retribution for Dan's letter to MS! Anyway... | : | : I find all is well with KB891711.exe activated, UNTIL I've gone online. | : Then, IE or any URL will BSOD when clicked. Before that, the URLs will | : work from TIFs. After going online, URLs again begin to work, after | : killing KB891711.exe with Ctrl-Alt-Del. Can it be something NetZero is | : doing? | : | : | : -- | : Thanks or Good Luck, | : There may be humor in this post, and, | : Naturally, you will not sue, | : should things get worse after this, | : PCR | : | : "Brian A." gonefish'n@afarawaylake wrote in message | : ... | : | There is a reason to avoid it for those that can't get Windows to | : load. If | : | the machine BSOD's only with the update on boot and renders it | : unusable, | : | then uninstalling/notusing/avoiding the update is recommended. The | : reason | : | for the BSOD's then needs to be determined whether it be an issue with | : the | : | update, software/hardware or a combination of both. | : | | : | It may be that you, myself and others have no issue with the update | : but | : | others do and if their machine is needed yet won't run with it, then | : it | : | should not be installed until a definitive cause/solution is found. | : | | : | Perhaps the suggestion by Robert may be best in disabling the CU from | : | loading in the startup. | : | | : | From what I see the update creates a folder C:\Windows\SytemKB891711 | : | In that folder is KB891711.exe dated 02/22/05 and Q891711.dll dated | : | 02/18/05 | : | | : | Now this is a first I've seen where an update has created it's own | : folder, | : | exe and dll in System. Perhaps someone can explain what's up with | : that. | : | | : | -- | : | | : | Brian A. | : | | : | Conflicts start where information lacks. | : | http://www.dts-l.org/goodpost.htm | : | | : | | : | | : | | : | "Dan" wrote in message | : | ... | : | The update works fine on my machine -- 98SE with Fat32 and XPPRO | : with NTFS | : | on | : | two seperate hard drives. There is no reason to avoid this update | : because | : | it | : | is a CRITICAL UPDATE and so all users need to work with computer | : people to | : | patch their computers and networks before the hackers are able to | : reverse | : | engineer these new updates and target the 9x users who have not | : applied | : | this | : | update. | : | | : | "Jimmost" wrote in message | : | ... | : | : I had similar problems after installing the same update. Windows | : 98 | : | gets | : | to | : | : the point of loading the desktop and then goes to the blue screen | : of | : | death. | : | : I was able to use abackup image file to restore 98 to an earlier | : state | : | before | : | : the security update was installed. Windows 98 then worked fine. | : Each | : | time | : | I | : | : installed the 891711 update Windows would again crash. Aviod the | : update | : | at | : | : all costs. If you have a backup, you should ge back to before the | : | update | : | was | : | : run. | : | : | : | : "arun-win98-user" wrote: | : | : | : | : Yesterday, I updated the latest critical Win98 patches (they | : were | : | security | : | : related) and since then having a strange problem ... here it is. | : | : | : | : As Windows begins loading, I can see and move the mouse and the | : hour | : | glass. | : | : As soon as the loading gets over, the MOUSE DISAPPEARS and if I | : touch | : | any | : | key | : | : on the keyboard, the machine reboots (as if I hit the reset | : button) | : | : | : | : I now completely unable to use my PC. Any will be greatly | : appreciated | : | | : | | : | | : | : | | |
#10
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Great advice, Brian. PCR, would you be willing to download and install
Mozilla Firefox just to try it out and see if the problem has to do solely with IE with your NetZero ISP. Also, maybe someone can burn Mozilla Firefox to cd and you can install it that way if you are unable to download it. Finally, do you have an alternative way to connect to the Internet other than NetZero to see if this ISP is the cause? "Brian A." gonefish'n@afarawaylake wrote in message ... : Had you tested with msconfig yet by disabling Startup items? : Leave the KB checked to run along with only the necessary items for Windows : to run and reboot. : If all works then we know it's not the kb alone and maybe another process. : Recheck half the items in the Startup group and reboot. : If all is well, then the answer remains as above. If all goes awry again, : then we know it's something in the half that was rechecked and you need to : start unchecking either half of those and rebooting or unchecking one by one : and rebooting until you find the problem source. : : You know the drill, but until we can find out if there's an app in common : causing it or not, no one can point a finger. : : : : -- : : Brian A. : : Conflicts start where information lacks. : http://www.dts-l.org/goodpost.htm : : : : : "PCR" wrote in message : ... : I'm hoping MS has not decided to obliterate Win98 with KB891711.exe in : retribution for Dan's letter to MS! Anyway... : : I find all is well with KB891711.exe activated, UNTIL I've gone online. : Then, IE or any URL will BSOD when clicked. Before that, the URLs will : work from TIFs. After going online, URLs again begin to work, after : killing KB891711.exe with Ctrl-Alt-Del. Can it be something NetZero is : doing? : : : -- : Thanks or Good Luck, : There may be humor in this post, and, : Naturally, you will not sue, : should things get worse after this, : PCR : : "Brian A." gonefish'n@afarawaylake wrote in message : ... : | There is a reason to avoid it for those that can't get Windows to : load. If : | the machine BSOD's only with the update on boot and renders it : unusable, : | then uninstalling/notusing/avoiding the update is recommended. The : reason : | for the BSOD's then needs to be determined whether it be an issue with : the : | update, software/hardware or a combination of both. : | : | It may be that you, myself and others have no issue with the update : but : | others do and if their machine is needed yet won't run with it, then : it : | should not be installed until a definitive cause/solution is found. : | : | Perhaps the suggestion by Robert may be best in disabling the CU from : | loading in the startup. : | : | From what I see the update creates a folder C:\Windows\SytemKB891711 : | In that folder is KB891711.exe dated 02/22/05 and Q891711.dll dated : | 02/18/05 : | : | Now this is a first I've seen where an update has created it's own : folder, : | exe and dll in System. Perhaps someone can explain what's up with : that. : | : | -- : | : | Brian A. : | : | Conflicts start where information lacks. : | http://www.dts-l.org/goodpost.htm : | : | : | : | : | "Dan" wrote in message : | ... : | The update works fine on my machine -- 98SE with Fat32 and XPPRO : with NTFS : | on : | two seperate hard drives. There is no reason to avoid this update : because : | it : | is a CRITICAL UPDATE and so all users need to work with computer : people to : | patch their computers and networks before the hackers are able to : reverse : | engineer these new updates and target the 9x users who have not : applied : | this : | update. : | : | "Jimmost" wrote in message : | ... : | : I had similar problems after installing the same update. Windows : 98 : | gets : | to : | : the point of loading the desktop and then goes to the blue screen : of : | death. : | : I was able to use abackup image file to restore 98 to an earlier : state : | before : | : the security update was installed. Windows 98 then worked fine. : Each : | time : | I : | : installed the 891711 update Windows would again crash. Aviod the : update : | at : | : all costs. If you have a backup, you should ge back to before the : | update : | was : | : run. : | : : | : "arun-win98-user" wrote: : | : : | : Yesterday, I updated the latest critical Win98 patches (they : were : | security : | : related) and since then having a strange problem ... here it is. : | : : | : As Windows begins loading, I can see and move the mouse and the : hour : | glass. : | : As soon as the loading gets over, the MOUSE DISAPPEARS and if I : touch : | any : | key : | : on the keyboard, the machine reboots (as if I hit the reset : button) : | : : | : I now completely unable to use my PC. Any will be greatly : appreciated : | : | : | : : : |
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