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Problem with Explorer application
Like Glenn and Kitmose, I have had the same problems.
Each time I try to open 'My Computer', 'Recycle Bin', 'Control Panel' I get the message that 'This program has performed an illegal operation and will be closed down. I have received two sets of details 1. Invalid page fault in module unknown at 0000:07c7fc6e and 2. invalid page fault in module MSVCRT.DLL at 0167:7800e27a Would love to hear any solution to this problem please. |
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Problem with Explorer application
SEARCHING FOR INFORMATION:
Microsoft maintains a knowledge base of articles on various subjects he http://support.microsoft.com/default.aspx?pr=kbinfo When you define a search, do it on all products initially. If you get too many results, you can cut back on the number of results by searching on a particular product. The trick to finding information is to provide enough details so you get what you want but not use so few details that the amount of articles are staggering. And, if you use too many details, you might miss what you are looking for. Only experience in conducting searches will tell you how many details is just right. Often you can find what you need by enclosing an error message in quote marks; however, be careful not to include too much. For example, here is an error message: IEXPLORE caused an invalid page fault in module KERNEL32.DLL at 0137:bff798fb. If you search on this error message with it enclosed in quotes, the message will have to appear verbatim in the KB article in order to get a hit. Quite often the KB article will list the article like this: IEXPLORE caused an invalid page fault in module KERNEL32.DLL at memory address. If you use the entire message within quotes, you will not get a hit because "0137:bff798fb" in the search criteria will not match "memory address" listed in the article. So, in this instance, your search criteria including quote marks would be: "IEXPLORE caused an invalid page fault in module KERNEL32.DLL" You can use this same technique to search the Google search engine archives http://groups.google.com/groups. Include the info within quotes and you might get a little better info if outside the quotes, you include: MVP -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "jackson" wrote in message ... Like Glenn and Kitmose, I have had the same problems. Each time I try to open 'My Computer', 'Recycle Bin', 'Control Panel' I get the message that 'This program has performed an illegal operation and will be closed down. I have received two sets of details 1. Invalid page fault in module unknown at 0000:07c7fc6e and 2. invalid page fault in module MSVCRT.DLL at 0167:7800e27a Would love to hear any solution to this problem please. |
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