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#1
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explorer help
when i turn on my comp. if i click on an icon nothing
happens,then if i try to click another icon my comp. locks up. if i try to play freecell or solitaire i get a default message saying it caused a fatal error in kernl32.exe if the problem persist contact the vendor. what can i do please help. |
#2
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explorer help
Clean up your system, though in your case the first thing to try is to =
get into Safe Mode. Hold down the Ctrl or F8 key as you are starting up = (sometimes need to repeatedly press the key to avoid a stuck-key error.) = With luck, you'll get the Startup Menu. Form there, choose Safe Mode. If = that seems to work normally, Start=3DRun. Type in MSCONFIG enter. = Choose Selective Startup, then uncheck everything *except* the items = having to do with WIN.INI and SYSTEM.INI. Click OK, reboot when = prompted. See if that helps when you get back into Normal mode. But, before doing that, print out this message and the linked articles, = and download the programs that are suggested. You're going to need them. The below includes everything I think is necessary, no more, and = certainly no less. Yes, there are valid differences of opinion regarding = which antivirus software to use, but the rest of my suggestions have = fairly unanimous support among the cognoscenti. The initial suggestions = go hand in hand with maintaining a clean and secure system. See my article, "Clean Boot--What it is and why you need it" http://www.google.com/groups?selm=3D...NGP11.phx. g= bl Because some of the more recent known invaders are capable of = interfering with the suggestions contained in the above, I suggest you also consider first doing the following, though it may be necessary to set up a clean boot, and even then manually kill a malicious process or two before you = can even get these accomplished. Many invaders are built to first detect and disable protections that are in place, so that you might, for instance, = have to obtain and employ a DOS-boot antivirus like F-Prot. Repeated running = of scanners, booting back and forth from Safe Mode to Normal, or into DOS Mode--a lot of gymnastics are often required to get to an error-free and nasties-free condition. Once there, however, some user sanity and = education, plus regular "wetware" updating, will *keep* your system healthy. Update your Antivirus, run a full scan. Then, if you haven't already, obtain, update, and run any or all of the following Trojan/Parasite/Adware/Spyware cleaners. I recommend getting and running *all* of them. They each target slightly different things. Again, be = sure you update the definitions they are using to identify crap before = running them, each time you run them--which, depending on your surfing habits, should be anything from once a month, to once a week, to once a day, to = once an hour if you're really into junkware sites (aka "Free goodies", game sites, fun-places-to-be, etc.) Tradition had it that Firewalls were generally not needed when using = simple dial-up modem connections. Alas, this is no longer the case. *Everyone* needs a firewall! Also, I make no bones about it--Norton, McAfee and Trend-Micro products (and probably a few others) are ABOMINATIONS!, particularly when it comes to Win9x systems. They are massive suites = that intrude into basic functions where they simply do not need to go. For freeware solutions, I suggest AVG or AVAST (based upon the = recommendations of others, though each has it's minor drawbacks) and ZoneAlarm Firewall. = But for really good, inexpensive, and trustworthy protection, you simply = can't beat eTrust Armor. Antivirus and Firewall combined, very non-intrusive = upon the system itself (I've *never* seen a crash caused by EZ Antivirus, and there's hardly any impact whatsoever on Resources, etc.) eTrust is from Computer Associates Inc.--the antivirus is a version of their corporate product usually known as Inoculan, and they got smart recently and = switched to using a version of ZoneAlarm for their firewall. You can get a one-year free trial of eTrust EZ Armor at http://www.my-etrust.com/microsoft/. This offer was initially slated to = end this June, but has been extended through February 2005. The trial offer = is also included in at least some versions (not sure about all languages) = of Microsoft's Windows Security Update CD, an item *everyone* should own. (However, do *not* just run the Update CD on your system without a = proper analysis of where your system stands with regard to Updates. Might do = more harm than good.) EZ Armor would normally cost $50 for the first year (a = deal in itself), and yearly renewal subscriptions only cost $25--an absolute steal when compared with other offerings. Order the Windows Security = Update CD directly from MS, totally free, including S&H, at http://www.microsoft.com/security/protect/cd/order.asp In addition to Antivirus and Firewall protection, I consider the = following items to be indispensable protection and clean-up utilities. My judgment = is based upon their being free, good, accurate, and safe, if handled = correctly. See, also, suggestions from MVP Mike Burgess on his site, http://www.mvps.org/winhelp2002/, particularly the general Windows/IE Security page, http://www.mvps.org/winhelp2002/security.htm. More = current discussions of Security issues can be found at the Windows Support = Center (provided by MVP Jim Eshelman, a true Saint!) at http://www.aumha.org (SpyBot S&D =3D "SpyBot Search & Destroy") Ad-Aware http://www.lavasoftusa.com/software/adaware/ SpyBot S&D http://www.safer-networking.org/inde...age=3Ddownload HijackThis http://www.spywareinfo.com/~merijn/files/HijackThis.exe CWShredder http://www.spywareinfo.com/~merijn/files/cwshredder.zip Spyware Blaster http://www.javacoolsoftware.com/spywareblaster.html PLEASE! Before doing any of these, see also, http://www.mvps.org/inetexplorer/Darnit.htm for suggestions and = cautionary information about internet surfing, and some important hints about using = the above. ESPECIALLY, be aware that HijackThis scans result in a LOT of = stuff that you *don't* want to delete. The admonishment to save a log and show = it to an expert is critically good advice. Not following that advice can = really do some damage to your system. SpyBot S&D, too, is capable of similar problems, especially if you change default scan settings, or "Immunize". An additional tool that is very helpful in protecting your machine is a HOSTS file. Microsoft MVP Mike Burgess maintain a frequently updated = list of bad sites. They may be sites that provide most of the junky = advertisements you see in other places, or sites that install spyware/adware, or that, = for whatever reason, you shouldn't allow into your system. Using the HOSTS file, you can redirect such addresses to a site that's guaranteed will = fail to load on most machines--your own computer. HOSTS Overview -- http://www.mvps.org/winhelp2002/hosts.htm After using it for some time, now, I also consider MVP George Geyde's = HOSTS File Manager an indispensable tool. I've been amazed at how well = this one tool stopped most of the crap from getting in in the first = place. You can find it at the bottom of this page: http://www.mvps.org/PracticallyNerded/Software.htm --=20 Gary S. Terhune MS MVP for Win9x =20 "mark" wrote in message = ... when i turn on my comp. if i click on an icon nothing=20 happens,then if i try to click another icon my comp. locks=20 up. if i try to play freecell or solitaire i get a default=20 message saying it caused a fatal error in kernl32.exe if=20 the problem persist contact the vendor. what can i do=20 please help. |
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