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#1
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Iphlpapi.dll file error at start-up
I frequently receive the error message "Iphlpapi.dll file
cannot start" when I start up my computer. I have checked and the three dll files on my pc say they are installed and working correctly. Comcast is my ISP. Any suggestions? I have contacted Dell; but they were not too helpful as my extended warranty has run out and they tried to get me to buy a new pc! Other than this problem, my pc runs great! Any suggestions? Thank you. |
#2
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Iphlpapi.dll file error at start-up
That you have 3 copies of iphlpapi.dll on your system is no doubt part of the
problem. When did this problem start? What changes did you make to your system just prior to this problem starting? For many users this problem is caused by installing AOL9 since AOL 9 uses a different version of iphlpapi.dll than is included with Win Me and fails to install it correctly. You can check this for yourself where you will find that AOL have put a version of iphlpapi.dll in the Program Files\Common Files\AOL\ACS\winme folder which differs from that in the windows\system folder. Since the copy of iphlpapi.dll in the windows\system folder is protected from alteration or deletion by Win Me's System File Protection (SFP) it cannot simply be replaced by the copy in the AOL folder. Whilst there are ways of defeating SFP so that AOL's file can be added to the system folder I personally feel this is a problem that needs to be remedied by AOL. If your problem is a result of installing AOL 9 you may want to consider using System Restore to solve this problem by rolling back your system to before the problem started and dumping AOL 9 until AOL can get things working correctly (just don't hold your breath) provided that that was not more than a few days ago. -- Mike Maltby Cathy wrote: I frequently receive the error message "Iphlpapi.dll file cannot start" when I start up my computer. I have checked and the three dll files on my pc say they are installed and working correctly. Comcast is my ISP. Any suggestions? I have contacted Dell; but they were not too helpful as my extended warranty has run out and they tried to get me to buy a new pc! Other than this problem, my pc runs great! Any suggestions? Thank you. |
#3
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Iphlpapi.dll file error at start-up
Thanks for such a quick reply! Well this problem started
when my pc caught some type of virus (at least that is what the dell tech told me must have happened) and this was 14 days before my extended warranty ended. We worked together for over 8 hours via telephone wiping out everything on the computer and reloading as if it were "fresh from the factory". I don't use AOL, and have used comcast for over a year now. This problem began in May. It is intermittent, but still a pain. The next dell tech I spoke with said it could be a memory problem. I checked the memory, and I unless I did it wrong, I have plenty left. I am thorougly confuse. I do appreciate your reply, wish it was the answer I needed! Thanks. -----Original Message----- That you have 3 copies of iphlpapi.dll on your system is no doubt part of the problem. When did this problem start? What changes did you make to your system just prior to this problem starting? For many users this problem is caused by installing AOL9 since AOL 9 uses a different version of iphlpapi.dll than is included with Win Me and fails to install it correctly. You can check this for yourself where you will find that AOL have put a version of iphlpapi.dll in the Program Files\Common Files\AOL\ACS\winme folder which differs from that in the windows\system folder. Since the copy of iphlpapi.dll in the windows\system folder is protected from alteration or deletion by Win Me's System File Protection (SFP) it cannot simply be replaced by the copy in the AOL folder. Whilst there are ways of defeating SFP so that AOL's file can be added to the system folder I personally feel this is a problem that needs to be remedied by AOL. If your problem is a result of installing AOL 9 you may want to consider using System Restore to solve this problem by rolling back your system to before the problem started and dumping AOL 9 until AOL can get things working correctly (just don't hold your breath) provided that that was not more than a few days ago. -- Mike Maltby Cathy wrote: I frequently receive the error message "Iphlpapi.dll file cannot start" when I start up my computer. I have checked and the three dll files on my pc say they are installed and working correctly. Comcast is my ISP. Any suggestions? I have contacted Dell; but they were not too helpful as my extended warranty has run out and they tried to get me to buy a new pc! Other than this problem, my pc runs great! Any suggestions? Thank you. . |
#4
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Iphlpapi.dll file error at start-up
I took your advice and looked for any aol files/folders
tht may have been on the the pc. There were none at all. I remember I took them all off because aol was such a pain in the but and comcast is a dream to use. -----Original Message----- Thanks for such a quick reply! Well this problem started when my pc caught some type of virus (at least that is what the dell tech told me must have happened) and this was 14 days before my extended warranty ended. We worked together for over 8 hours via telephone wiping out everything on the computer and reloading as if it were "fresh from the factory". I don't use AOL, and have used comcast for over a year now. This problem began in May. It is intermittent, but still a pain. The next dell tech I spoke with said it could be a memory problem. I checked the memory, and I unless I did it wrong, I have plenty left. I am thorougly confuse. I do appreciate your reply, wish it was the answer I needed! Thanks. -----Original Message----- That you have 3 copies of iphlpapi.dll on your system is no doubt part of the problem. When did this problem start? What changes did you make to your system just prior to this problem starting? For many users this problem is caused by installing AOL9 since AOL 9 uses a different version of iphlpapi.dll than is included with Win Me and fails to install it correctly. You can check this for yourself where you will find that AOL have put a version of iphlpapi.dll in the Program Files\Common Files\AOL\ACS\winme folder which differs from that in the windows\system folder. Since the copy of iphlpapi.dll in the windows\system folder is protected from alteration or deletion by Win Me's System File Protection (SFP) it cannot simply be replaced by the copy in the AOL folder. Whilst there are ways of defeating SFP so that AOL's file can be added to the system folder I personally feel this is a problem that needs to be remedied by AOL. If your problem is a result of installing AOL 9 you may want to consider using System Restore to solve this problem by rolling back your system to before the problem started and dumping AOL 9 until AOL can get things working correctly (just don't hold your breath) provided that that was not more than a few days ago. -- Mike Maltby Cathy wrote: I frequently receive the error message "Iphlpapi.dll file cannot start" when I start up my computer. I have checked and the three dll files on my pc say they are installed and working correctly. Comcast is my ISP. Any suggestions? I have contacted Dell; but they were not too helpful as my extended warranty has run out and they tried to get me to buy a new pc! Other than this problem, my pc runs great! Any suggestions? Thank you. . . |
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