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Security Update for Microsoft Windows (KB819696) does not load



 
 
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  #1  
Old May 7th 04, 01:10 AM
Cray
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Default Security Update for Microsoft Windows (KB819696) does not load

I have loaded and reloaded Security Update for Microsoft
Windows (KB819696)about 3 times from the Update Page,
it says the update was successful each time.
However it does not ask for a reboot, and each day I
return to the update page it still says I need to install
the update. As though I never installed it before.

Anyone have any ideas?
  #2  
Old May 7th 04, 10:01 PM
Mike M
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Default Security Update for Microsoft Windows (KB819696) does not load

Have a look at the top few lines of the file iuhist.xml (in the Program
Files\WindowsUpdate folder) for any error codes. Likewise check the
WindowsUpdate.log (in your Windows folder) for the error codes relating to
this failed update. You will be able to see which from the date/time stamp of
the entry.

Then check the Windows Update Troubleshooter
(http://v4.windowsupdate.microsoft.com/troubleshoot/) and see if you can find
a reason given for the error codes you found. If that doesn't help solve the
problem post back with details of the error codes and hopefully someone will
be able to help you with your problem based on that additional information.
--?
Mike Maltby MS-MVP



Cray wrote:

I have loaded and reloaded Security Update for Microsoft
Windows (KB819696)about 3 times from the Update Page,
it says the update was successful each time.
However it does not ask for a reboot, and each day I
return to the update page it still says I need to install
the update. As though I never installed it before.

Anyone have any ideas?



 




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