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#1
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Problem opening email attachment
I have Windows 98 Retail OEM 5/11/98.
Occasionally I can't open an email attachment and get a "NCompass ActiveX Plug In" screen reading "the viewer required to display this file is not installed.Re-run the Microsoft Office Setup program to add the required viewer". I have not installed Office and don't have the Setup software. What installation programme is required to solve this problem? ARJAY |
#2
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Problem opening email attachment
Robert,
A good place to start would be if you could tell us the extension of the file type you are trying to open. -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org "Robert J Williams" wrote in message ... I have Windows 98 Retail OEM 5/11/98. Occasionally I can't open an email attachment and get a "NCompass ActiveX Plug In" screen reading "the viewer required to display this file is not installed.Re-run the Microsoft Office Setup program to add the required viewer". I have not installed Office and don't have the Setup software. What installation programme is required to solve this problem? ARJAY |
#3
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Problem opening email attachment
Sandi,
The attachment detail shows :- Type. Microsoft Word (application/msword) Encoding. base64 Is this information adequate? Thanks, ARJAY -----Original Message----- Robert, A good place to start would be if you could tell us the extension of the file type you are trying to open. -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org "Robert J Williams" wrote in message ... I have Windows 98 Retail OEM 5/11/98. Occasionally I can't open an email attachment and get a "NCompass ActiveX Plug In" screen reading "the viewer required to display this file is not installed.Re-run the Microsoft Office Setup program to add the required viewer". I have not installed Office and don't have the Setup software. What installation programme is required to solve this problem? ARJAY . |
#4
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Problem opening email attachment
Sandi,
I don't appear to have received a response to my last message. Thanks, ARJAY -----Original Message----- Sandi, The attachment detail shows :- Type. Microsoft Word (application/msword) Encoding. base64 Is this information adequate? Thanks, ARJAY -----Original Message----- Robert, A good place to start would be if you could tell us the extension of the file type you are trying to open. -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org "Robert J Williams" wrote in message .. . I have Windows 98 Retail OEM 5/11/98. Occasionally I can't open an email attachment and get a "NCompass ActiveX Plug In" screen reading "the viewer required to display this file is not installed.Re-run the Microsoft Office Setup program to add the required viewer". I have not installed Office and don't have the Setup software. What installation programme is required to solve this problem? ARJAY . . |
#5
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Problem opening email attachment
Robert,
I'm sorry for the delay but I'm a volunteer. I answer questions in here in the spare time available to me between working full time, looking after a family, working on XP SP2, studying VB .NET and trying to see the sun and get some fresh air occasionally. You cannot view a Word document unless you have a Word viewer or Office installed. Go to the URL below and get the viewer appropriate for your operating system. http://office.microsoft.com/search/r...0103311210 33 -- Hyperlinks are used to ensure advice remains current _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org/ Robert J Williams wrote: Sandi, I don't appear to have received a response to my last message. Thanks, ARJAY -----Original Message----- Sandi, The attachment detail shows :- Type. Microsoft Word (application/msword) Encoding. base64 Is this information adequate? Thanks, ARJAY -----Original Message----- Robert, A good place to start would be if you could tell us the extension of the file type you are trying to open. -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org "Robert J Williams" wrote in message ... I have Windows 98 Retail OEM 5/11/98. Occasionally I can't open an email attachment and get a "NCompass ActiveX Plug In" screen reading "the viewer required to display this file is not installed.Re-run the Microsoft Office Setup program to add the required viewer". I have not installed Office and don't have the Setup software. What installation programme is required to solve this problem? ARJAY . . |
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