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Updates / Computer lockup
I have tried 4 times in tring to installed the new
uptates that appear in the bottom toll bar near the clock and i went to the microsoft website and tryed to update the critical updates and that froze upon the final instilation. Can anybody email me and tell me how and/or why this is happening that I can not update my HP Pavilion N5125 laptop that is linking through my desk top computer for the internet access. or telephone 262-884-0888 |
#2
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Updates / Computer lockup
Have you been running with the Quack?
Are you running Norton System Quack - - errr - Doctor? If so, then read on...... You may have up to 32,000 empty OEM*.INF files sitting in your c:\Windows\INF folder, which prevents any program putting a legitimate *.INF file in there (it also slow your system down to stop, trying to read them and sort the [non-existent] contents!). You need to DELETE all 0byte (and ONLY the 0byte) OEM*.INF files. look here for information on how to do that , and how to prevent it happening again (i.e. TURN OFF NORTON SYSTEM DOCTOR - unless you are actively troubleshooting something) The Symantec site: http://service1.symantec.com/SUPPORT...15010309&src=n also "Computer Stops Responding (Hangs) During Setup, Installing Updates, or Adding New Hardware" (http://support.microsoft.com/default...;en-us;Q281967) also http://support.microsoft.com/default...;en-us;Q301540 (which contains the fix for your problem in the NOTE under the patch description) Phone your Local MS office, and tell them your problem quoting Q301540 - they'll either send you the patch, or give you a one-use password, for the cost of the call. Good Luck -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Scott M. Wright" wrote in message ... I have tried 4 times in tring to installed the new uptates that appear in the bottom toll bar near the clock and i went to the microsoft website and tryed to update the critical updates and that froze upon the final instilation. Can anybody email me and tell me how and/or why this is happening that I can not update my HP Pavilion N5125 laptop that is linking through my desk top computer for the internet access. or telephone 262-884-0888 |
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