safe mode

my mothers pc has windows 98 se and i can't get it to
start except in safe mode but then when not in safe mode
and i restart it right after typing in her password the
whole thing just sits as if it has froze up the only way
to get it going again is to press power button then after
doing so it just keeps doing the same thing please help.

Start with this:

Windows 98 or Windows 95 Defaults to Safe Mode
http://support.microsoft.com/?kbid=143283

The Computer Always Starts in Safe Mode
http://support.microsoft.com/?kbid=306615

If the PC still won't start in normal mode, see if there is something
running in the background that is causing the problem:

How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/?kbid=192926

If still no luck, try restoring a copy of the registry:

If this problem is less than five days old, restore a copy of the registry
that predates the onset of the problem and see if that helps. The five-day
limit assumes that the computer is booted every day. If it is not booted
every day, you may have an old enough registry backup that you can use even
though more than five days have elapsed. Any registry changes made after
the date of the restored registry will be lost.

On the Start Menu, select Shut Down and Restart in MSDOS Mode. At the
Windows prompt, type: scanreg /restore and hit enter. Once the
registry restore screen appears, select the date of the registry that you
wish to restore by highlighting it and then click enter. If you see a
registry named: Rbbad.cab, that is a copy of the registry that has already
been replaced.

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"RLynn" wrote in message
...
my mothers pc has windows 98 se and i can't get it to
start except in safe mode but then when not in safe mode
and i restart it right after typing in her password the
whole thing just sits as if it has froze up the only way
to get it going again is to press power button then after
doing so it just keeps doing the same thing please help.