Windows Me updates

Xpost to WinME newsgroup.

You needn't have renamed the file download for WMP update 828026.

That being said, may I ask if you've ever reinstalled WinME without first
having uninstalled IE6?

Have you ever uninstalled /any/ version of Windows Media Player via
Add/Remove Programs or Add/Remove Windows Components?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Irene wrote:
The downloaded Updates worked upon your instructions but when I scan for
updates the same two come up again in Windows Update. When I click on
remove and then scan for updates the same two come up again saying I have
two critical updates waiting.


"Irene" wrote in message
news
It is probably my fault but anyway first of all when I went to the
Microsoft website to download the KB837009 file. It said that it
wasn't available and to go to the home page and search for it. I did
that and downloaded KB837009. I have it on my desktop but I don't
know what you mean by root directory of C:. I copied and pasted the
file into my Drive C: into the Windows directory but when I am in
safe mode and type C:\KB837009.EXE/N:V it says it is not found. I
apologize for all this but what did I do wrong?

Assuming you do have a file called kb837009.exe in the c: drive
and it is not under any subdirectory in that drive, then you would
appear
to have the file at C:\ (that is, the root--meaning there is no
subdirectory involved.)

So, the only apparent error from what you have given us is not leaving
at least one space between the file name (which is a program name)
and the program's switch. Try copying and pasting into the Run...
dialog:

C:\KB837009.EXE /N:V

(two spaces inserted between the program name and its switch for
clarity)
paste
Irene wrote:
It is probably my fault but anyway first of all when I went to the
Microsoft website to download the KB837009 file. It said that it wasn't
available and to go to the home page and search for it. I did that and
downloaded KB837009. I have it on my desktop but I don't know what you
mean by root directory of C:. I copied and pasted the file into my Drive
C: into the Windows directory but when I am in safe mode and type
C:\KB837009.EXE/N:V it says it is not found. I apologize for all this
but what did I do wrong?

Try the following to resolve the 837009 problem:

Clear History, delete Cookies and delete Temporary Internet Files
(including offline files) via IE: Tools Options General, then...

1. Download the Cumulative Security Update for Outlook Express 6 Service
Pack 1 (KB837009; all OSS) from the following link, saving it to your
Desktop:

http://www.microsoft.com/downloads/d...displaylang=en

[ Optional: 2. Restart the computer in Safe Mode. (During the reboot,
keep pressing the F8 key until the Windows Startup menu appears
Choose Safe Mode Enter.) ]

NB: Do not double-click on the downloaded file to install it cos it
won't work!

3. Rename the downloaded file to KB837009.EXE and copy it to C:\ (the
root directory of drive C; assumes drive C is the boot drive).

4. Start Run type or copy/paste the following into the box:

C:\KB837009.EXE /N:V

Press [ENTER]

5. Close the command window.

6. Reboot [into Windows] and then check in at Windows Update to see if
the problem persists.
=================
Try the following to resolve the 828026 problem:

1. Download the update using the following link, saving it to your
desktop:

http://www.microsoft.com/downloads/d...7-211DE4BF9BD0

2. With WMP closed, double-click on the downloaded file to install it &
reboot.
--
Irene wrote:
In my last message I should have said Windows Media Player 9 is the
current player that I am running. I don't have much experience in
this line and I don't know where to look for KB823353 or Q823353.

I don't much experience in this line but when I look at the
add/remove programs it lists "windows explorer 6".

I don't see any reference to KB823353 or Q823353 in the add/remove
programs.

I only see Q823559 & KB891711.
--
"PA Bear" wrote:
KB828026 - Critical uppdate for Media Player script command.

What version of Windows Media Player (WMP) are you running (e.g.,
WMP 7)?

KB837009 - Cumulative security update for Outlook Expres 6.

Outlook Express (OE): Help About Files: What versions of
MSOE.DLL and INETCOMM.DLL are displayed here, Irene?

Do you find any reference to KB823353 or Q823353 in Add/Remove
Programs (e.g., "Security Update - Q823353")?
--

Irene wrote:
The two updates a

KB828026 - Critical uppdate for Media Player script command.
&

KB837009 - Cumulative security update for Outlook Expres 6.

Which updates, please?

See http://www3.telus.net/dandemar/needagain.htm
--
Irene wrote:
I have a problem with two updates. I have installed them
approximately 11 times and each time they are documented as
being successful. They keep coming back everyday. What
can I do to correct this problem?

I have reinstalled WinMe without having uninstalled IE6..which I don't know
how that's done.

I don't know how to uninstall Windows Media Player
--
Irene


"PA Bear" wrote:

Xpost to WinME newsgroup.

You needn't have renamed the file download for WMP update 828026.

That being said, may I ask if you've ever reinstalled WinME without first
having uninstalled IE6?

Have you ever uninstalled /any/ version of Windows Media Player via
Add/Remove Programs or Add/Remove Windows Components?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Irene wrote:
The downloaded Updates worked upon your instructions but when I scan for
updates the same two come up again in Windows Update. When I click on
remove and then scan for updates the same two come up again saying I have
two critical updates waiting.


"Irene" wrote in message
news It is probably my fault but anyway first of all when I went to the
Microsoft website to download the KB837009 file. It said that it
wasn't available and to go to the home page and search for it. I did
that and downloaded KB837009. I have it on my desktop but I don't
know what you mean by root directory of C:. I copied and pasted the
file into my Drive C: into the Windows directory but when I am in
safe mode and type C:\KB837009.EXE/N:V it says it is not found. I
apologize for all this but what did I do wrong?

Assuming you do have a file called kb837009.exe in the c: drive
and it is not under any subdirectory in that drive, then you would
appear
to have the file at C:\ (that is, the root--meaning there is no
subdirectory involved.)

So, the only apparent error from what you have given us is not leaving
at least one space between the file name (which is a program name)
and the program's switch. Try copying and pasting into the Run...
dialog:

C:\KB837009.EXE /N:V

(two spaces inserted between the program name and its switch for
clarity)
paste
Irene wrote:
It is probably my fault but anyway first of all when I went to the
Microsoft website to download the KB837009 file. It said that it wasn't
available and to go to the home page and search for it. I did that and
downloaded KB837009. I have it on my desktop but I don't know what you
mean by root directory of C:. I copied and pasted the file into my Drive
C: into the Windows directory but when I am in safe mode and type
C:\KB837009.EXE/N:V it says it is not found. I apologize for all this
but what did I do wrong?

Try the following to resolve the 837009 problem:

Clear History, delete Cookies and delete Temporary Internet Files
(including offline files) via IE: Tools Options General, then...

1. Download the Cumulative Security Update for Outlook Express 6 Service
Pack 1 (KB837009; all OSS) from the following link, saving it to your
Desktop:

http://www.microsoft.com/downloads/d...displaylang=en

[ Optional: 2. Restart the computer in Safe Mode. (During the reboot,
keep pressing the F8 key until the Windows Startup menu appears
Choose Safe Mode Enter.) ]

NB: Do not double-click on the downloaded file to install it cos it
won't work!

3. Rename the downloaded file to KB837009.EXE and copy it to C:\ (the
root directory of drive C; assumes drive C is the boot drive).

4. Start Run type or copy/paste the following into the box:

C:\KB837009.EXE /N:V

Press [ENTER]

5. Close the command window.

6. Reboot [into Windows] and then check in at Windows Update to see if
the problem persists.
=================
Try the following to resolve the 828026 problem:

1. Download the update using the following link, saving it to your
desktop:

http://www.microsoft.com/downloads/d...7-211DE4BF9BD0

2. With WMP closed, double-click on the downloaded file to install it &
reboot.
--
Irene wrote:
In my last message I should have said Windows Media Player 9 is the
current player that I am running. I don't have much experience in
this line and I don't know where to look for KB823353 or Q823353.

I don't much experience in this line but when I look at the
add/remove programs it lists "windows explorer 6".

I don't see any reference to KB823353 or Q823353 in the add/remove
programs.

I only see Q823559 & KB891711.
--
"PA Bear" wrote:
KB828026 - Critical uppdate for Media Player script command.

What version of Windows Media Player (WMP) are you running (e.g.,
WMP 7)?

KB837009 - Cumulative security update for Outlook Expres 6.

Outlook Express (OE): Help About Files: What versions of
MSOE.DLL and INETCOMM.DLL are displayed here, Irene?

Do you find any reference to KB823353 or Q823353 in Add/Remove
Programs (e.g., "Security Update - Q823353")?
--

Irene wrote:
The two updates a

KB828026 - Critical uppdate for Media Player script command.
&

KB837009 - Cumulative security update for Outlook Expres 6.

Which updates, please?

See http://www3.telus.net/dandemar/needagain.htm
--
Irene wrote:
I have a problem with two updates. I have installed them
approximately 11 times and each time they are documented as
being successful. They keep coming back everyday. What
can I do to correct this problem?

I have reinstalled WinMe without having uninstalled IE6...

Aha! Well, that's the cause of your OE Update problem, and possibly the WMP
Update problem as well. It's too late now but here's how you should have
done it:

How to Remove Internet Explorer 6 or Outlook Explorer 6 by Reinstalling
Windows:
http://support.microsoft.com/?kbid=312451

You're now suffering from what the WinME MVPs call "version hell." Here's
MVP Noel Paton's method of fixing it: http://www.crashfixpc.be/reinME.htm

I'll leave you in the good hands of MVPs Noel, MikeM, et al., now. Best of
luck, Irene.
--
~PA Bear

Irene wrote:
I have reinstalled WinMe without having uninstalled IE6..which I don't
know how that's done.

I don't know how to uninstall Windows Media Player

Xpost to WinME newsgroup.

You needn't have renamed the file download for WMP update 828026.

That being said, may I ask if you've ever reinstalled WinME without
first having uninstalled IE6?

Have you ever uninstalled /any/ version of Windows Media Player via
Add/Remove Programs or Add/Remove Windows Components?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Irene wrote:
The downloaded Updates worked upon your instructions but when I scan
for updates the same two come up again in Windows Update. When I
click on remove and then scan for updates the same two come up again
saying I have two critical updates waiting.


"Irene" wrote in message
news It is probably my fault but anyway first of all when I went to the
Microsoft website to download the KB837009 file. It said that it
wasn't available and to go to the home page and search for it. I
did that and downloaded KB837009. I have it on my desktop but I
don't know what you mean by root directory of C:. I copied and
pasted the file into my Drive C: into the Windows directory but
when I am in safe mode and type C:\KB837009.EXE/N:V it says it is
not found. I apologize for all this but what did I do wrong?

Assuming you do have a file called kb837009.exe in the c: drive
and it is not under any subdirectory in that drive, then you would
appear
to have the file at C:\ (that is, the root--meaning there is no
subdirectory involved.)

So, the only apparent error from what you have given us is not
leaving at least one space between the file name (which is a
program name)
and the program's switch. Try copying and pasting into the Run...
dialog:

C:\KB837009.EXE /N:V

(two spaces inserted between the program name and its switch for
clarity)
paste
Irene wrote:
It is probably my fault but anyway first of all when I went to the
Microsoft website to download the KB837009 file. It said that it
wasn't available and to go to the home page and search for it. I did
that and downloaded KB837009. I have it on my desktop but I don't
know what you mean by root directory of C:. I copied and pasted the
file into my Drive C: into the Windows directory but when I am in
safe mode and type C:\KB837009.EXE/N:V it says it is not found. I
apologize for all this but what did I do wrong?

Try the following to resolve the 837009 problem:

Clear History, delete Cookies and delete Temporary Internet Files
(including offline files) via IE: Tools Options General, then...

1. Download the Cumulative Security Update for Outlook Express 6
Service Pack 1 (KB837009; all OSS) from the following link, saving
it to your Desktop:

http://www.microsoft.com/downloads/d...displaylang=en

[ Optional: 2. Restart the computer in Safe Mode. (During the
reboot, keep pressing the F8 key until the Windows Startup menu
appears Choose Safe Mode Enter.) ]

NB: Do not double-click on the downloaded file to install it cos it
won't work!

3. Rename the downloaded file to KB837009.EXE and copy it to C:\
(the root directory of drive C; assumes drive C is the boot drive).

4. Start Run type or copy/paste the following into the box:

C:\KB837009.EXE /N:V

Press [ENTER]

5. Close the command window.

6. Reboot [into Windows] and then check in at Windows Update to see
if the problem persists.
=================
Try the following to resolve the 828026 problem:

1. Download the update using the following link, saving it to your
desktop:

http://www.microsoft.com/downloads/d...7-211DE4BF9BD0

2. With WMP closed, double-click on the downloaded file to install
it & reboot.
--
Irene wrote:
In my last message I should have said Windows Media Player 9 is
the current player that I am running. I don't have much
experience in this line and I don't know where to look for
KB823353 or Q823353.

I don't much experience in this line but when I look at the
add/remove programs it lists "windows explorer 6".

I don't see any reference to KB823353 or Q823353 in the
add/remove programs.

I only see Q823559 & KB891711.
--
"PA Bear" wrote:
KB828026 - Critical uppdate for Media Player script command.

What version of Windows Media Player (WMP) are you running
(e.g., WMP 7)?

KB837009 - Cumulative security update for Outlook Expres 6.

Outlook Express (OE): Help About Files: What versions of
MSOE.DLL and INETCOMM.DLL are displayed here, Irene?

Do you find any reference to KB823353 or Q823353 in Add/Remove
Programs (e.g., "Security Update - Q823353")?
--

Irene wrote:
The two updates a

KB828026 - Critical uppdate for Media Player script command.
&

KB837009 - Cumulative security update for Outlook Expres 6.

Which updates, please?

See http://www3.telus.net/dandemar/needagain.htm
--
Irene wrote:
I have a problem with two updates. I have installed
them approximately 11 times and each time they are
documented as being successful. They keep coming back
everyday. What can I do to correct this problem?

Thanks, Bear -we've got her....

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"PA Bear" wrote in message
...
I have reinstalled WinMe without having uninstalled IE6...

Aha! Well, that's the cause of your OE Update problem, and possibly the
WMP Update problem as well. It's too late now but here's how you should
have done it:

How to Remove Internet Explorer 6 or Outlook Explorer 6 by Reinstalling
Windows:
http://support.microsoft.com/?kbid=312451

You're now suffering from what the WinME MVPs call "version hell." Here's
MVP Noel Paton's method of fixing it: http://www.crashfixpc.be/reinME.htm

I'll leave you in the good hands of MVPs Noel, MikeM, et al., now. Best
of luck, Irene.
--
~PA Bear

Irene wrote:
I have reinstalled WinMe without having uninstalled IE6..which I don't
know how that's done.

I don't know how to uninstall Windows Media Player

Xpost to WinME newsgroup.

You needn't have renamed the file download for WMP update 828026.

That being said, may I ask if you've ever reinstalled WinME without
first having uninstalled IE6?

Have you ever uninstalled /any/ version of Windows Media Player via
Add/Remove Programs or Add/Remove Windows Components?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Irene wrote:
The downloaded Updates worked upon your instructions but when I scan
for updates the same two come up again in Windows Update. When I
click on remove and then scan for updates the same two come up again
saying I have two critical updates waiting.


"Irene" wrote in message
news It is probably my fault but anyway first of all when I went to
the
Microsoft website to download the KB837009 file. It said that it
wasn't available and to go to the home page and search for it. I
did that and downloaded KB837009. I have it on my desktop but I
don't know what you mean by root directory of C:. I copied and
pasted the file into my Drive C: into the Windows directory but
when I am in safe mode and type C:\KB837009.EXE/N:V it says it is
not found. I apologize for all this but what did I do wrong?

Assuming you do have a file called kb837009.exe in the c:
drive
and it is not under any subdirectory in that drive, then you would
appear
to have the file at C:\ (that is, the root--meaning there is no
subdirectory involved.)

So, the only apparent error from what you have given us is not
leaving at least one space between the file name (which is a
program name)
and the program's switch. Try copying and pasting into the Run...
dialog:

C:\KB837009.EXE /N:V

(two spaces inserted between the program name and its switch for
clarity)
paste
Irene wrote:
It is probably my fault but anyway first of all when I went to the
Microsoft website to download the KB837009 file. It said that it
wasn't available and to go to the home page and search for it. I did
that and downloaded KB837009. I have it on my desktop but I don't
know what you mean by root directory of C:. I copied and pasted the
file into my Drive C: into the Windows directory but when I am in
safe mode and type C:\KB837009.EXE/N:V it says it is not found. I
apologize for all this but what did I do wrong?

Try the following to resolve the 837009 problem:

Clear History, delete Cookies and delete Temporary Internet Files
(including offline files) via IE: Tools Options General,
then...

1. Download the Cumulative Security Update for Outlook Express 6
Service Pack 1 (KB837009; all OSS) from the following link, saving
it to your Desktop:

http://www.microsoft.com/downloads/d...displaylang=en

[ Optional: 2. Restart the computer in Safe Mode. (During the
reboot, keep pressing the F8 key until the Windows Startup menu
appears Choose Safe Mode Enter.) ]

NB: Do not double-click on the downloaded file to install it cos it
won't work!

3. Rename the downloaded file to KB837009.EXE and copy it to C:\
(the root directory of drive C; assumes drive C is the boot drive).

4. Start Run type or copy/paste the following into the box:

C:\KB837009.EXE /N:V

Press [ENTER]

5. Close the command window.

6. Reboot [into Windows] and then check in at Windows Update to see
if the problem persists.
=================
Try the following to resolve the 828026 problem:

1. Download the update using the following link, saving it to your
desktop:

http://www.microsoft.com/downloads/d...7-211DE4BF9BD0

2. With WMP closed, double-click on the downloaded file to install
it & reboot.
--
Irene wrote:
In my last message I should have said Windows Media Player 9 is
the current player that I am running. I don't have much
experience in this line and I don't know where to look for
KB823353 or Q823353.

I don't much experience in this line but when I look at the
add/remove programs it lists "windows explorer 6".

I don't see any reference to KB823353 or Q823353 in the
add/remove programs.

I only see Q823559 & KB891711.
--
"PA Bear" wrote:
KB828026 - Critical uppdate for Media Player script
command.

What version of Windows Media Player (WMP) are you running
(e.g., WMP 7)?

KB837009 - Cumulative security update for Outlook Expres 6.

Outlook Express (OE): Help About Files: What versions of
MSOE.DLL and INETCOMM.DLL are displayed here, Irene?

Do you find any reference to KB823353 or Q823353 in
Add/Remove
Programs (e.g., "Security Update - Q823353")?
--

Irene wrote:
The two updates a

KB828026 - Critical uppdate for Media Player script
command.
&

KB837009 - Cumulative security update for Outlook Expres 6.

Which updates, please?

See http://www3.telus.net/dandemar/needagain.htm
--
Irene wrote:
I have a problem with two updates. I have installed
them approximately 11 times and each time they are
documented as being successful. They keep coming back
everyday. What can I do to correct this problem?

Everything was done as per your instructions. The windows updates are
working fine now. Thanks.

I have this problem with WMP. The message I get is:

The file WMP.dll has a version # of 9.0.0.3344 where 9.0.0.3075 was
expected. Windows Media player is not installed. Do you want to install the
media player from the Microsoft web site?

What do I do in this case? I don't want any more version problems.
--
Irene


"Noel Paton" wrote:

Thanks, Bear -we've got her....

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"PA Bear" wrote in message
...
I have reinstalled WinMe without having uninstalled IE6...

Aha! Well, that's the cause of your OE Update problem, and possibly the
WMP Update problem as well. It's too late now but here's how you should
have done it:

How to Remove Internet Explorer 6 or Outlook Explorer 6 by Reinstalling
Windows:
http://support.microsoft.com/?kbid=312451

You're now suffering from what the WinME MVPs call "version hell." Here's
MVP Noel Paton's method of fixing it: http://www.crashfixpc.be/reinME.htm

I'll leave you in the good hands of MVPs Noel, MikeM, et al., now. Best
of luck, Irene.
--
~PA Bear

Irene wrote:
I have reinstalled WinMe without having uninstalled IE6..which I don't
know how that's done.

I don't know how to uninstall Windows Media Player

Xpost to WinME newsgroup.

You needn't have renamed the file download for WMP update 828026.

That being said, may I ask if you've ever reinstalled WinME without
first having uninstalled IE6?

Have you ever uninstalled /any/ version of Windows Media Player via
Add/Remove Programs or Add/Remove Windows Components?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Irene wrote:
The downloaded Updates worked upon your instructions but when I scan
for updates the same two come up again in Windows Update. When I
click on remove and then scan for updates the same two come up again
saying I have two critical updates waiting.


"Irene" wrote in message
news It is probably my fault but anyway first of all when I went to
the
Microsoft website to download the KB837009 file. It said that it
wasn't available and to go to the home page and search for it. I
did that and downloaded KB837009. I have it on my desktop but I
don't know what you mean by root directory of C:. I copied and
pasted the file into my Drive C: into the Windows directory but
when I am in safe mode and type C:\KB837009.EXE/N:V it says it is
not found. I apologize for all this but what did I do wrong?

Assuming you do have a file called kb837009.exe in the c:
drive
and it is not under any subdirectory in that drive, then you would
appear
to have the file at C:\ (that is, the root--meaning there is no
subdirectory involved.)

So, the only apparent error from what you have given us is not
leaving at least one space between the file name (which is a
program name)
and the program's switch. Try copying and pasting into the Run...
dialog:

C:\KB837009.EXE /N:V

(two spaces inserted between the program name and its switch for
clarity)
paste
Irene wrote:
It is probably my fault but anyway first of all when I went to the
Microsoft website to download the KB837009 file. It said that it
wasn't available and to go to the home page and search for it. I did
that and downloaded KB837009. I have it on my desktop but I don't
know what you mean by root directory of C:. I copied and pasted the
file into my Drive C: into the Windows directory but when I am in
safe mode and type C:\KB837009.EXE/N:V it says it is not found. I
apologize for all this but what did I do wrong?

Try the following to resolve the 837009 problem:

Clear History, delete Cookies and delete Temporary Internet Files
(including offline files) via IE: Tools Options General,
then...

1. Download the Cumulative Security Update for Outlook Express 6
Service Pack 1 (KB837009; all OSS) from the following link, saving
it to your Desktop:

http://www.microsoft.com/downloads/d...displaylang=en

[ Optional: 2. Restart the computer in Safe Mode. (During the
reboot, keep pressing the F8 key until the Windows Startup menu
appears Choose Safe Mode Enter.) ]

NB: Do not double-click on the downloaded file to install it cos it
won't work!

3. Rename the downloaded file to KB837009.EXE and copy it to C:\
(the root directory of drive C; assumes drive C is the boot drive).

4. Start Run type or copy/paste the following into the box:

C:\KB837009.EXE /N:V

Press [ENTER]

5. Close the command window.

6. Reboot [into Windows] and then check in at Windows Update to see
if the problem persists.
=================
Try the following to resolve the 828026 problem:

1. Download the update using the following link, saving it to your
desktop:

http://www.microsoft.com/downloads/d...7-211DE4BF9BD0

2. With WMP closed, double-click on the downloaded file to install
it & reboot.
--
Irene wrote:
In my last message I should have said Windows Media Player 9 is
the current player that I am running. I don't have much
experience in this line and I don't know where to look for
KB823353 or Q823353.

I don't much experience in this line but when I look at the
add/remove programs it lists "windows explorer 6".

I don't see any reference to KB823353 or Q823353 in the
add/remove programs.

I only see Q823559 & KB891711.
--
"PA Bear" wrote:
KB828026 - Critical uppdate for Media Player script
command.

What version of Windows Media Player (WMP) are you running
(e.g., WMP 7)?

KB837009 - Cumulative security update for Outlook Expres 6.

Outlook Express (OE): Help About Files: What versions of
MSOE.DLL and INETCOMM.DLL are displayed here, Irene?

Do you find any reference to KB823353 or Q823353 in
Add/Remove
Programs (e.g., "Security Update - Q823353")?
--

Irene wrote:
The two updates a

KB828026 - Critical uppdate for Media Player script
command.
&

KB837009 - Cumulative security update for Outlook Expres 6.

Which updates, please?

See http://www3.telus.net/dandemar/needagain.htm
--
Irene wrote:
I have a problem with two updates. I have installed
them approximately 11 times and each time they are
documented as being successful. They keep coming back
everyday. What can I do to correct this problem?

the standard WMP.DLL for Win ME is 3250 - which is updated by the KB911565
patch... unfortunately, I can't find a reference for Win ME, but the Win2K
patch installs v3344, so this is likely to be the broken patch that needs
reinstalling (just checked in a system here - and it is!).

go to Windows Update Catalog, and download the patch for offline install -
search for '911565' - save it to a safe place, then boot to Safe Mode and
run the patch.
let us know the exact text of any error messages you get along the way..

If it installs OK, then download and run Belarc Advisor - and check for any
more broken Hotfixes.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"Irene" wrote in message
...
Everything was done as per your instructions. The windows updates are
working fine now. Thanks.

I have this problem with WMP. The message I get is:

The file WMP.dll has a version # of 9.0.0.3344 where 9.0.0.3075 was
expected. Windows Media player is not installed. Do you want to install
the
media player from the Microsoft web site?

What do I do in this case? I don't want any more version problems.
--
Irene


"Noel Paton" wrote:

Thanks, Bear -we've got her....

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"PA Bear" wrote in message
...
I have reinstalled WinMe without having uninstalled IE6...

Aha! Well, that's the cause of your OE Update problem, and possibly
the
WMP Update problem as well. It's too late now but here's how you
should
have done it:

How to Remove Internet Explorer 6 or Outlook Explorer 6 by Reinstalling
Windows:
http://support.microsoft.com/?kbid=312451

You're now suffering from what the WinME MVPs call "version hell."
Here's
MVP Noel Paton's method of fixing it:
http://www.crashfixpc.be/reinME.htm

I'll leave you in the good hands of MVPs Noel, MikeM, et al., now.
Best
of luck, Irene.
--
~PA Bear

Irene wrote:
I have reinstalled WinMe without having uninstalled IE6..which I don't
know how that's done.

I don't know how to uninstall Windows Media Player

Xpost to WinME newsgroup.

You needn't have renamed the file download for WMP update 828026.

That being said, may I ask if you've ever reinstalled WinME without
first having uninstalled IE6?

Have you ever uninstalled /any/ version of Windows Media Player via
Add/Remove Programs or Add/Remove Windows Components?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
DTS-L.org


Irene wrote:
The downloaded Updates worked upon your instructions but when I
scan
for updates the same two come up again in Windows Update. When I
click on remove and then scan for updates the same two come up
again
saying I have two critical updates waiting.


"Irene" wrote in message
news It is probably my fault but anyway first of all when I went to
the
Microsoft website to download the KB837009 file. It said that
it
wasn't available and to go to the home page and search for it.
I
did that and downloaded KB837009. I have it on my desktop but
I
don't know what you mean by root directory of C:. I copied
and
pasted the file into my Drive C: into the Windows directory
but
when I am in safe mode and type C:\KB837009.EXE/N:V it says it
is
not found. I apologize for all this but what did I do wrong?

Assuming you do have a file called kb837009.exe in the c:
drive
and it is not under any subdirectory in that drive, then you
would
appear
to have the file at C:\ (that is, the root--meaning there is
no
subdirectory involved.)

So, the only apparent error from what you have given us is not
leaving at least one space between the file name (which is a
program name)
and the program's switch. Try copying and pasting into the
Run...
dialog:

C:\KB837009.EXE /N:V

(two spaces inserted between the program name and its switch for
clarity)
paste
Irene wrote:
It is probably my fault but anyway first of all when I went to the
Microsoft website to download the KB837009 file. It said that it
wasn't available and to go to the home page and search for it. I
did
that and downloaded KB837009. I have it on my desktop but I don't
know what you mean by root directory of C:. I copied and pasted
the
file into my Drive C: into the Windows directory but when I am in
safe mode and type C:\KB837009.EXE/N:V it says it is not found. I
apologize for all this but what did I do wrong?

Try the following to resolve the 837009 problem:

Clear History, delete Cookies and delete Temporary Internet
Files
(including offline files) via IE: Tools Options General,
then...

1. Download the Cumulative Security Update for Outlook Express 6
Service Pack 1 (KB837009; all OSS) from the following link,
saving
it to your Desktop:

http://www.microsoft.com/downloads/d...displaylang=en

[ Optional: 2. Restart the computer in Safe Mode. (During the
reboot, keep pressing the F8 key until the Windows Startup menu
appears Choose Safe Mode Enter.) ]

NB: Do not double-click on the downloaded file to install it cos
it
won't work!

3. Rename the downloaded file to KB837009.EXE and copy it to C:\
(the root directory of drive C; assumes drive C is the boot
drive).

4. Start Run type or copy/paste the following into the box:

C:\KB837009.EXE /N:V

Press [ENTER]

5. Close the command window.

6. Reboot [into Windows] and then check in at Windows Update to
see
if the problem persists.
=================
Try the following to resolve the 828026 problem:

1. Download the update using the following link, saving it to
your
desktop:

http://www.microsoft.com/downloads/d...7-211DE4BF9BD0

2. With WMP closed, double-click on the downloaded file to
install
it & reboot.
--
Irene wrote:
In my last message I should have said Windows Media Player 9
is
the current player that I am running. I don't have much
experience in this line and I don't know where to look for
KB823353 or Q823353.

I don't much experience in this line but when I look at the
add/remove programs it lists "windows explorer 6".

I don't see any reference to KB823353 or Q823353 in the
add/remove programs.

I only see Q823559 & KB891711.
--
"PA Bear" wrote:
KB828026 - Critical uppdate for Media Player script
command.

What version of Windows Media Player (WMP) are you running
(e.g., WMP 7)?

KB837009 - Cumulative security update for Outlook Expres
6.

Outlook Express (OE): Help About Files: What versions
of
MSOE.DLL and INETCOMM.DLL are displayed here, Irene?

Do you find any reference to KB823353 or Q823353 in
Add/Remove
Programs (e.g., "Security Update - Q823353")?
--

Irene wrote:
The two updates a

KB828026 - Critical uppdate for Media Player script
command.
&

KB837009 - Cumulative security update for Outlook Expres
6.

Which updates, please?

See http://www3.telus.net/dandemar/needagain.htm
--
Irene wrote:
I have a problem with two updates. I have installed
them approximately 11 times and each time they are
documented as being successful. They keep coming
back
everyday. What can I do to correct this problem?

I have downloaded KB911565 but when I tried to run it in safe mode I get the
followining messages:

C:\Windows\Desktop\Windows Media 9-KB911565-x86-ENU.exe. A device attached
to the system is not functioning.

The Windows Media 9-KB911565-x86-ENU.exe file is linked to missing export
NTDLL.DLL.nt Shut down System.
--
Irene


"Noel Paton" wrote:

the standard WMP.DLL for Win ME is 3250 - which is updated by the KB911565
patch... unfortunately, I can't find a reference for Win ME, but the Win2K
patch installs v3344, so this is likely to be the broken patch that needs
reinstalling (just checked in a system here - and it is!).

go to Windows Update Catalog, and download the patch for offline install -
search for '911565' - save it to a safe place, then boot to Safe Mode and
run the patch.
let us know the exact text of any error messages you get along the way..

If it installs OK, then download and run Belarc Advisor - and check for any
more broken Hotfixes.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"Irene" wrote in message
...
Everything was done as per your instructions. The windows updates are
working fine now. Thanks.

I have this problem with WMP. The message I get is:

The file WMP.dll has a version # of 9.0.0.3344 where 9.0.0.3075 was
expected. Windows Media player is not installed. Do you want to install
the
media player from the Microsoft web site?

What do I do in this case? I don't want any more version problems.
--
Irene


"Noel Paton" wrote:

Thanks, Bear -we've got her....

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"PA Bear" wrote in message
...
I have reinstalled WinMe without having uninstalled IE6...

Aha! Well, that's the cause of your OE Update problem, and possibly
the
WMP Update problem as well. It's too late now but here's how you
should
have done it:

How to Remove Internet Explorer 6 or Outlook Explorer 6 by Reinstalling
Windows:
http://support.microsoft.com/?kbid=312451

You're now suffering from what the WinME MVPs call "version hell."
Here's
MVP Noel Paton's method of fixing it:
http://www.crashfixpc.be/reinME.htm

I'll leave you in the good hands of MVPs Noel, MikeM, et al., now.
Best
of luck, Irene.
--
~PA Bear

Irene wrote:
I have reinstalled WinMe without having uninstalled IE6..which I don't
know how that's done.

I don't know how to uninstall Windows Media Player

Xpost to WinME newsgroup.

You needn't have renamed the file download for WMP update 828026.

That being said, may I ask if you've ever reinstalled WinME without
first having uninstalled IE6?

Have you ever uninstalled /any/ version of Windows Media Player via
Add/Remove Programs or Add/Remove Windows Components?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
DTS-L.org


Irene wrote:
The downloaded Updates worked upon your instructions but when I
scan
for updates the same two come up again in Windows Update. When I
click on remove and then scan for updates the same two come up
again
saying I have two critical updates waiting.


"Irene" wrote in message
news It is probably my fault but anyway first of all when I went to
the
Microsoft website to download the KB837009 file. It said that
it
wasn't available and to go to the home page and search for it.
I
did that and downloaded KB837009. I have it on my desktop but
I
don't know what you mean by root directory of C:. I copied
and
pasted the file into my Drive C: into the Windows directory
but
when I am in safe mode and type C:\KB837009.EXE/N:V it says it
is
not found. I apologize for all this but what did I do wrong?

Assuming you do have a file called kb837009.exe in the c:
drive
and it is not under any subdirectory in that drive, then you
would
appear
to have the file at C:\ (that is, the root--meaning there is
no
subdirectory involved.)

So, the only apparent error from what you have given us is not
leaving at least one space between the file name (which is a
program name)
and the program's switch. Try copying and pasting into the
Run...
dialog:

C:\KB837009.EXE /N:V

(two spaces inserted between the program name and its switch for
clarity)
paste
Irene wrote:
It is probably my fault but anyway first of all when I went to the
Microsoft website to download the KB837009 file. It said that it
wasn't available and to go to the home page and search for it. I
did
that and downloaded KB837009. I have it on my desktop but I don't
know what you mean by root directory of C:. I copied and pasted
the
file into my Drive C: into the Windows directory but when I am in
safe mode and type C:\KB837009.EXE/N:V it says it is not found. I
apologize for all this but what did I do wrong?

Try the following to resolve the 837009 problem:

Clear History, delete Cookies and delete Temporary Internet
Files
(including offline files) via IE: Tools Options General,
then...

1. Download the Cumulative Security Update for Outlook Express 6
Service Pack 1 (KB837009; all OSS) from the following link,
saving
it to your Desktop:

http://www.microsoft.com/downloads/d...displaylang=en

[ Optional: 2. Restart the computer in Safe Mode. (During the
reboot, keep pressing the F8 key until the Windows Startup menu
appears Choose Safe Mode Enter.) ]

NB: Do not double-click on the downloaded file to install it cos
it
won't work!

3. Rename the downloaded file to KB837009.EXE and copy it to C:\
(the root directory of drive C; assumes drive C is the boot
drive).

4. Start Run type or copy/paste the following into the box:

C:\KB837009.EXE /N:V

Press [ENTER]

5. Close the command window.

6. Reboot [into Windows] and then check in at Windows Update to
see
if the problem persists.
=================
Try the following to resolve the 828026 problem:

1. Download the update using the following link, saving it to
your
desktop:

http://www.microsoft.com/downloads/d...7-211DE4BF9BD0

2. With WMP closed, double-click on the downloaded file to
install
it & reboot.
--
Irene wrote:
In my last message I should have said Windows Media Player 9
is
the current player that I am running. I don't have much
experience in this line and I don't know where to look for
KB823353 or Q823353.

I don't much experience in this line but when I look at the
add/remove programs it lists "windows explorer 6".

I don't see any reference to KB823353 or Q823353 in the
add/remove programs.

I only see Q823559 & KB891711.
--
"PA Bear" wrote:
KB828026 - Critical uppdate for Media Player script
command.

What version of Windows Media Player (WMP) are you running
(e.g., WMP 7)?

KB837009 - Cumulative security update for Outlook Expres
6.

Outlook Express (OE): Help About Files: What versions
of
MSOE.DLL and INETCOMM.DLL are displayed here, Irene?

Do you find any reference to KB823353 or Q823353 in
Add/Remove
Programs (e.g., "Security Update - Q823353")?
--

Irene wrote:
The two updates a

KB828026 - Critical uppdate for Media Player script
command.
&

KB837009 - Cumulative security update for Outlook Expres
6.

Which updates, please?

See http://www3.telus.net/dandemar/needagain.htm
--
Irene wrote:
I have a problem with two updates. I have installed
them approximately 11 times and each time they are
documented as being successful. They keep coming
back
everyday. What can I do to correct this problem?

That looks to me as if you downloaded the patch for Win2k/XP rather than the
one for Win ME!!

WindowsMedia9-KB911565-Win9x-x86-ENU.exe come in two forms - one, which I
think is the one you have has a filesize of 2,299,656bytes , version
1.0.0.0 - the correct one has a filesize of 1,948,672Bytes and a version
number of 5.50.4134.600

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"Irene" wrote in message
...
I have downloaded KB911565 but when I tried to run it in safe mode I get
the
followining messages:

C:\Windows\Desktop\Windows Media 9-KB911565-x86-ENU.exe. A device
attached
to the system is not functioning.

The Windows Media 9-KB911565-x86-ENU.exe file is linked to missing export
NTDLL.DLL.nt Shut down System.
--
Irene


"Noel Paton" wrote:

the standard WMP.DLL for Win ME is 3250 - which is updated by the
KB911565
patch... unfortunately, I can't find a reference for Win ME, but the
Win2K
patch installs v3344, so this is likely to be the broken patch that needs
reinstalling (just checked in a system here - and it is!).

go to Windows Update Catalog, and download the patch for offline
install -
search for '911565' - save it to a safe place, then boot to Safe Mode and
run the patch.
let us know the exact text of any error messages you get along the way..

If it installs OK, then download and run Belarc Advisor - and check for
any
more broken Hotfixes.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"Irene" wrote in message
...
Everything was done as per your instructions. The windows updates are
working fine now. Thanks.

I have this problem with WMP. The message I get is:

The file WMP.dll has a version # of 9.0.0.3344 where 9.0.0.3075 was
expected. Windows Media player is not installed. Do you want to
install
the
media player from the Microsoft web site?

What do I do in this case? I don't want any more version problems.
--
Irene


"Noel Paton" wrote:

Thanks, Bear -we've got her....

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's
"PA Bear" wrote in message
...
I have reinstalled WinMe without having uninstalled IE6...

Aha! Well, that's the cause of your OE Update problem, and possibly
the
WMP Update problem as well. It's too late now but here's how you
should
have done it:

How to Remove Internet Explorer 6 or Outlook Explorer 6 by
Reinstalling
Windows:
http://support.microsoft.com/?kbid=312451

You're now suffering from what the WinME MVPs call "version hell."
Here's
MVP Noel Paton's method of fixing it:
http://www.crashfixpc.be/reinME.htm

I'll leave you in the good hands of MVPs Noel, MikeM, et al., now.
Best
of luck, Irene.
--
~PA Bear

Irene wrote:
I have reinstalled WinMe without having uninstalled IE6..which I
don't
know how that's done.

I don't know how to uninstall Windows Media Player

Xpost to WinME newsgroup.

You needn't have renamed the file download for WMP update 828026.

That being said, may I ask if you've ever reinstalled WinME
without
first having uninstalled IE6?

Have you ever uninstalled /any/ version of Windows Media Player
via
Add/Remove Programs or Add/Remove Windows Components?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
DTS-L.org


Irene wrote:
The downloaded Updates worked upon your instructions but when I
scan
for updates the same two come up again in Windows Update. When
I
click on remove and then scan for updates the same two come up
again
saying I have two critical updates waiting.


"Irene" wrote in message
news It is probably my fault but anyway first of all when I went
to
the
Microsoft website to download the KB837009 file. It said
that
it
wasn't available and to go to the home page and search for
it.
I
did that and downloaded KB837009. I have it on my desktop
but
I
don't know what you mean by root directory of C:. I copied
and
pasted the file into my Drive C: into the Windows directory
but
when I am in safe mode and type C:\KB837009.EXE/N:V it says
it
is
not found. I apologize for all this but what did I do
wrong?

Assuming you do have a file called kb837009.exe in the c:
drive
and it is not under any subdirectory in that drive, then you
would
appear
to have the file at C:\ (that is, the root--meaning there
is
no
subdirectory involved.)

So, the only apparent error from what you have given us is
not
leaving at least one space between the file name (which is a
program name)
and the program's switch. Try copying and pasting into the
Run...
dialog:

C:\KB837009.EXE /N:V

(two spaces inserted between the program name and its switch
for
clarity)
paste
Irene wrote:
It is probably my fault but anyway first of all when I went to
the
Microsoft website to download the KB837009 file. It said that
it
wasn't available and to go to the home page and search for it.
I
did
that and downloaded KB837009. I have it on my desktop but I
don't
know what you mean by root directory of C:. I copied and
pasted
the
file into my Drive C: into the Windows directory but when I am
in
safe mode and type C:\KB837009.EXE/N:V it says it is not found.
I
apologize for all this but what did I do wrong?

Try the following to resolve the 837009 problem:

Clear History, delete Cookies and delete Temporary Internet
Files
(including offline files) via IE: Tools Options General,
then...

1. Download the Cumulative Security Update for Outlook
Express 6
Service Pack 1 (KB837009; all OSS) from the following link,
saving
it to your Desktop:

http://www.microsoft.com/downloads/d...displaylang=en

[ Optional: 2. Restart the computer in Safe Mode. (During
the
reboot, keep pressing the F8 key until the Windows Startup
menu
appears Choose Safe Mode Enter.) ]

NB: Do not double-click on the downloaded file to install it
cos
it
won't work!

3. Rename the downloaded file to KB837009.EXE and copy it to
C:\
(the root directory of drive C; assumes drive C is the boot
drive).

4. Start Run type or copy/paste the following into the
box:

C:\KB837009.EXE /N:V

Press [ENTER]

5. Close the command window.

6. Reboot [into Windows] and then check in at Windows Update
to
see
if the problem persists.
=================
Try the following to resolve the 828026 problem:

1. Download the update using the following link, saving it to
your
desktop:

http://www.microsoft.com/downloads/d...7-211DE4BF9BD0

2. With WMP closed, double-click on the downloaded file to
install
it & reboot.
--
Irene wrote:
In my last message I should have said Windows Media Player
9
is
the current player that I am running. I don't have much
experience in this line and I don't know where to look for
KB823353 or Q823353.

I don't much experience in this line but when I look at
the
add/remove programs it lists "windows explorer 6".

I don't see any reference to KB823353 or Q823353 in the
add/remove programs.

I only see Q823559 & KB891711.
--
"PA Bear" wrote:
KB828026 - Critical uppdate for Media Player script
command.

What version of Windows Media Player (WMP) are you
running
(e.g., WMP 7)?

KB837009 - Cumulative security update for Outlook
Expres
6.

Outlook Express (OE): Help About Files: What
versions
of
MSOE.DLL and INETCOMM.DLL are displayed here, Irene?

Do you find any reference to KB823353 or Q823353 in
Add/Remove
Programs (e.g., "Security Update - Q823353")?
--

Irene wrote:
The two updates a

KB828026 - Critical uppdate for Media Player script
command.
&

KB837009 - Cumulative security update for Outlook
Expres
6.

Which updates, please?

See http://www3.telus.net/dandemar/needagain.htm
--
Irene wrote:
I have a problem with two updates. I have
installed
them approximately 11 times and each time they
are
documented as being successful. They keep coming
back
everyday. What can I do to correct this problem?