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#1
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Dr Watson Reports
With limited RAM at present (64MB's), I'm working hard to keep up with a
selection of fault messages and reboots, and in the last few days, Dr Watson is reporting:- "Windows User-interface core component attempted to access memory that does not exist. Module Name: user.exe Description: Windows User-interface core component Version: 4.10.1998 Product: Microsoft(R) Windows(R) Operating System Manufacturer: Microsoft Corporation Application Name: Iexplore.exe Description: Internet Explorer Version: 6.00.2800.1106 Product: Microsoft® Windows® Operating System Manufacturer: Microsoft Corporation" This is mainly with IE but other programmes also bring up same fault. Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated 4.10.98.) is in need of an update? Would appreciate any help! Thanks -- Dougair |
#2
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Dr Watson Reports
If you get rid of Dr Watson then you will be able to see the real error
message, and you can search on it in the MS knowledgebase, or in Google. -- Jeff Richards MS MVP (Windows - Shell/User) "Dougair" wrote in message ... With limited RAM at present (64MB's), I'm working hard to keep up with a selection of fault messages and reboots, and in the last few days, Dr Watson is reporting:- "Windows User-interface core component attempted to access memory that does not exist. Module Name: user.exe Description: Windows User-interface core component Version: 4.10.1998 Product: Microsoft(R) Windows(R) Operating System Manufacturer: Microsoft Corporation Application Name: Iexplore.exe Description: Internet Explorer Version: 6.00.2800.1106 Product: Microsoft® Windows® Operating System Manufacturer: Microsoft Corporation" This is mainly with IE but other programmes also bring up same fault. Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated 4.10.98.) is in need of an update? Would appreciate any help! Thanks -- Dougair |
#3
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Dr Watson Reports
If you get rid of Dr Watson then you will be able to see the real error
message, and you can search on it in the MS knowledgebase, or in Google. -- Jeff Richards MS MVP (Windows - Shell/User) "Dougair" wrote in message ... With limited RAM at present (64MB's), I'm working hard to keep up with a selection of fault messages and reboots, and in the last few days, Dr Watson is reporting:- "Windows User-interface core component attempted to access memory that does not exist. Module Name: user.exe Description: Windows User-interface core component Version: 4.10.1998 Product: Microsoft(R) Windows(R) Operating System Manufacturer: Microsoft Corporation Application Name: Iexplore.exe Description: Internet Explorer Version: 6.00.2800.1106 Product: Microsoft® Windows® Operating System Manufacturer: Microsoft Corporation" This is mainly with IE but other programmes also bring up same fault. Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated 4.10.98.) is in need of an update? Would appreciate any help! Thanks -- Dougair |
#4
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Dr Watson Reports
Jeff,
The reason I used the data from Drwatson, was because Microsoft stated in the early days that the lengthy 'data' that is recorded - and there's much more than the brief summary I put, PLUS, the fact that I got, and get, along with the DrW report, a 'Fatal Exception' (or other) message; these tend to differ and depend on program I'm working with at the time - that the 'snapshop' would show up the problem!?! Although I do get problems sometimes right after rebooting, usually, Windows works well for up to 2 hours and then suddenly slows and shows reluctance to act on a 'click', when I know that it's just about to freeze. Sometimes I can save it doing so by Ctrl-Alt-Dlt and removing the working program (or 'not responding') - other times not! It's not a heat problem, the fans are working AND after a 'reboot' the system will work again for up to 2 hours. It has been exacerbated by putting in Norton 2005, because I suspect, the greedy RAM taker, and I believe IE and Norton do clash, but is not the primary reason as it was suddenly rebooting before Norton. It is possible that the sudden reboot is causing damage and loss to files, but when all systems are working, it goes on for some time working well, which, if there was damaged or missing NECCESSARY files, would be unlikely. I am no expert, but am having to learn fast, and I DO use the Knowledge Base, which is excellent, and the Internet to find out what ALL the messages mean. There however must be a common cause at the centre of most of the spread of 'problem messages'. We'll get there, and thanks for your help, but apart from reinstalling Windows - which until I can save much info. I have no intention of doing, any thoughts are appreciated. I have a lot of time for Microsoft design - and the ability of the system to overcome! Thanks, -- Dougair "Jeff Richards" wrote: If you get rid of Dr Watson then you will be able to see the real error message, and you can search on it in the MS knowledgebase, or in Google. -- Jeff Richards MS MVP (Windows - Shell/User) "Dougair" wrote in message ... With limited RAM at present (64MB's), I'm working hard to keep up with a selection of fault messages and reboots, and in the last few days, Dr Watson is reporting:- "Windows User-interface core component attempted to access memory that does not exist. Module Name: user.exe Description: Windows User-interface core component Version: 4.10.1998 Product: Microsoft(R) Windows(R) Operating System Manufacturer: Microsoft Corporation Application Name: Iexplore.exe Description: Internet Explorer Version: 6.00.2800.1106 Product: Microsoft® Windows® Operating System Manufacturer: Microsoft Corporation" This is mainly with IE but other programmes also bring up same fault. Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated 4.10.98.) is in need of an update? Would appreciate any help! Thanks -- Dougair |
#5
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Dr Watson Reports
Jeff,
The reason I used the data from Drwatson, was because Microsoft stated in the early days that the lengthy 'data' that is recorded - and there's much more than the brief summary I put, PLUS, the fact that I got, and get, along with the DrW report, a 'Fatal Exception' (or other) message; these tend to differ and depend on program I'm working with at the time - that the 'snapshop' would show up the problem!?! Although I do get problems sometimes right after rebooting, usually, Windows works well for up to 2 hours and then suddenly slows and shows reluctance to act on a 'click', when I know that it's just about to freeze. Sometimes I can save it doing so by Ctrl-Alt-Dlt and removing the working program (or 'not responding') - other times not! It's not a heat problem, the fans are working AND after a 'reboot' the system will work again for up to 2 hours. It has been exacerbated by putting in Norton 2005, because I suspect, the greedy RAM taker, and I believe IE and Norton do clash, but is not the primary reason as it was suddenly rebooting before Norton. It is possible that the sudden reboot is causing damage and loss to files, but when all systems are working, it goes on for some time working well, which, if there was damaged or missing NECCESSARY files, would be unlikely. I am no expert, but am having to learn fast, and I DO use the Knowledge Base, which is excellent, and the Internet to find out what ALL the messages mean. There however must be a common cause at the centre of most of the spread of 'problem messages'. We'll get there, and thanks for your help, but apart from reinstalling Windows - which until I can save much info. I have no intention of doing, any thoughts are appreciated. I have a lot of time for Microsoft design - and the ability of the system to overcome! Thanks, -- Dougair "Jeff Richards" wrote: If you get rid of Dr Watson then you will be able to see the real error message, and you can search on it in the MS knowledgebase, or in Google. -- Jeff Richards MS MVP (Windows - Shell/User) "Dougair" wrote in message ... With limited RAM at present (64MB's), I'm working hard to keep up with a selection of fault messages and reboots, and in the last few days, Dr Watson is reporting:- "Windows User-interface core component attempted to access memory that does not exist. Module Name: user.exe Description: Windows User-interface core component Version: 4.10.1998 Product: Microsoft(R) Windows(R) Operating System Manufacturer: Microsoft Corporation Application Name: Iexplore.exe Description: Internet Explorer Version: 6.00.2800.1106 Product: Microsoft® Windows® Operating System Manufacturer: Microsoft Corporation" This is mainly with IE but other programmes also bring up same fault. Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated 4.10.98.) is in need of an update? Would appreciate any help! Thanks -- Dougair |
#6
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Dr Watson Reports
The Dr. Watson dump file and log are for software developers to troubleshoot
a problem with a program or a driver. For human beings they are completely useless and they obscure the error message that might allow humans to figure out the problem. Turn off Dr. Watson, then post the actual error message excluding the register data. -- Richard G. Harper [MVP Shell/User] * PLEASE post all messages and replies in the newsgroups * for the benefit of all. Private mail is usually not replied to. * My website, such as it is ... http://rgharper.mvps.org/ * HELP us help YOU ... http://www.dts-l.org/goodpost.htm "Dougair" wrote in message ... Jeff, The reason I used the data from Drwatson, was because Microsoft stated in the early days that the lengthy 'data' that is recorded - and there's much more than the brief summary I put, PLUS, the fact that I got, and get, along with the DrW report, a 'Fatal Exception' (or other) message; these tend to differ and depend on program I'm working with at the time - that the 'snapshop' would show up the problem!?! |
#7
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Dr Watson Reports
The Dr. Watson dump file and log are for software developers to troubleshoot
a problem with a program or a driver. For human beings they are completely useless and they obscure the error message that might allow humans to figure out the problem. Turn off Dr. Watson, then post the actual error message excluding the register data. -- Richard G. Harper [MVP Shell/User] * PLEASE post all messages and replies in the newsgroups * for the benefit of all. Private mail is usually not replied to. * My website, such as it is ... http://rgharper.mvps.org/ * HELP us help YOU ... http://www.dts-l.org/goodpost.htm "Dougair" wrote in message ... Jeff, The reason I used the data from Drwatson, was because Microsoft stated in the early days that the lengthy 'data' that is recorded - and there's much more than the brief summary I put, PLUS, the fact that I got, and get, along with the DrW report, a 'Fatal Exception' (or other) message; these tend to differ and depend on program I'm working with at the time - that the 'snapshop' would show up the problem!?! |
#8
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Dr Watson Reports
Even though there might be a common cause, you can only track it down using
a specific error, and for that you need the message without the Dr Watson embellishments. -- Jeff Richards MS MVP (Windows - Shell/User) "Dougair" wrote in message ... Jeff, The reason I used the data from Drwatson, was because Microsoft stated in the early days that the lengthy 'data' that is recorded - and there's much more than the brief summary I put, PLUS, the fact that I got, and get, along with the DrW report, a 'Fatal Exception' (or other) message; these tend to differ and depend on program I'm working with at the time - that the 'snapshop' would show up the problem!?! Although I do get problems sometimes right after rebooting, usually, Windows works well for up to 2 hours and then suddenly slows and shows reluctance to act on a 'click', when I know that it's just about to freeze. Sometimes I can save it doing so by Ctrl-Alt-Dlt and removing the working program (or 'not responding') - other times not! It's not a heat problem, the fans are working AND after a 'reboot' the system will work again for up to 2 hours. It has been exacerbated by putting in Norton 2005, because I suspect, the greedy RAM taker, and I believe IE and Norton do clash, but is not the primary reason as it was suddenly rebooting before Norton. It is possible that the sudden reboot is causing damage and loss to files, but when all systems are working, it goes on for some time working well, which, if there was damaged or missing NECCESSARY files, would be unlikely. I am no expert, but am having to learn fast, and I DO use the Knowledge Base, which is excellent, and the Internet to find out what ALL the messages mean. There however must be a common cause at the centre of most of the spread of 'problem messages'. We'll get there, and thanks for your help, but apart from reinstalling Windows - which until I can save much info. I have no intention of doing, any thoughts are appreciated. I have a lot of time for Microsoft design - and the ability of the system to overcome! |
#9
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Dr Watson Reports
Even though there might be a common cause, you can only track it down using
a specific error, and for that you need the message without the Dr Watson embellishments. -- Jeff Richards MS MVP (Windows - Shell/User) "Dougair" wrote in message ... Jeff, The reason I used the data from Drwatson, was because Microsoft stated in the early days that the lengthy 'data' that is recorded - and there's much more than the brief summary I put, PLUS, the fact that I got, and get, along with the DrW report, a 'Fatal Exception' (or other) message; these tend to differ and depend on program I'm working with at the time - that the 'snapshop' would show up the problem!?! Although I do get problems sometimes right after rebooting, usually, Windows works well for up to 2 hours and then suddenly slows and shows reluctance to act on a 'click', when I know that it's just about to freeze. Sometimes I can save it doing so by Ctrl-Alt-Dlt and removing the working program (or 'not responding') - other times not! It's not a heat problem, the fans are working AND after a 'reboot' the system will work again for up to 2 hours. It has been exacerbated by putting in Norton 2005, because I suspect, the greedy RAM taker, and I believe IE and Norton do clash, but is not the primary reason as it was suddenly rebooting before Norton. It is possible that the sudden reboot is causing damage and loss to files, but when all systems are working, it goes on for some time working well, which, if there was damaged or missing NECCESSARY files, would be unlikely. I am no expert, but am having to learn fast, and I DO use the Knowledge Base, which is excellent, and the Internet to find out what ALL the messages mean. There however must be a common cause at the centre of most of the spread of 'problem messages'. We'll get there, and thanks for your help, but apart from reinstalling Windows - which until I can save much info. I have no intention of doing, any thoughts are appreciated. I have a lot of time for Microsoft design - and the ability of the system to overcome! |
#10
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Dr Watson Reports
Drwatson has been stopped - thanks!
Sorry for the delay, the computer yesterday (Tues 31st) behaved impeccably until on Shutdown, it rebooted instead of shutting down, twice, but then a normal shutdown. It's still working pretty well today, but after initial start and feeling that something was not quite right, checked and 'CCAPP' (Symantec, and needed for virus protection) shown as 'not responding'. Did a restart, which hung just before Win Shut Dn page, and on initiating manual reboot with a Scandisc check, started with no problems and worked well for 20 minutes. Then, with one page in IE open and in pressing 'delete' button to remove part of an address in 'bar', up came 'Programme has performed an Illegal Operation and will be Shut Down. Details: showed 'IExplore caused an Invalid Page Fault in Module User.Exe @ 001e:0000166c'. Explorer closed and the rest remained normal, and, on reopening Explorer it has continued as if nothing had happened. I said rest remained normal, as sometimes something is removed from 'desktop' and often slow or a freeze takes place. In the last couple of weeks, I haven't recorded the same fault and they range from MSGSRV32 caused a segment not present fault in Module KRNL386.exe @ 001:00001c33, to 'blue screens' and an OE fault, thro' SCANDSKW caused an Invalid Page Fault in Module Kernel32.dll@015f:bff9dba after I ran a 'thorough' SCAN in 'Safe Mode' to see if anything was reported. The report was that the disc was working perfectly and no problems. I suspect, now that the 'Doctor has been relieved of his job, it might be better just to keep recording each 'blip' and see if a common 'theme' shows up, especially as it's not throwing fault messages out every few minutes, as it did for a while. Thanks again for excellent support! -- Dougair "Jeff Richards" wrote: Even though there might be a common cause, you can only track it down using a specific error, and for that you need the message without the Dr Watson embellishments. -- Jeff Richards MS MVP (Windows - Shell/User) "Dougair" wrote in message ... Jeff, The reason I used the data from Drwatson, was because Microsoft stated in the early days that the lengthy 'data' that is recorded - and there's much more than the brief summary I put, PLUS, the fact that I got, and get, along with the DrW report, a 'Fatal Exception' (or other) message; these tend to differ and depend on program I'm working with at the time - that the 'snapshop' would show up the problem!?! Although I do get problems sometimes right after rebooting, usually, Windows works well for up to 2 hours and then suddenly slows and shows reluctance to act on a 'click', when I know that it's just about to freeze. Sometimes I can save it doing so by Ctrl-Alt-Dlt and removing the working program (or 'not responding') - other times not! It's not a heat problem, the fans are working AND after a 'reboot' the system will work again for up to 2 hours. It has been exacerbated by putting in Norton 2005, because I suspect, the greedy RAM taker, and I believe IE and Norton do clash, but is not the primary reason as it was suddenly rebooting before Norton. It is possible that the sudden reboot is causing damage and loss to files, but when all systems are working, it goes on for some time working well, which, if there was damaged or missing NECCESSARY files, would be unlikely. I am no expert, but am having to learn fast, and I DO use the Knowledge Base, which is excellent, and the Internet to find out what ALL the messages mean. There however must be a common cause at the centre of most of the spread of 'problem messages'. We'll get there, and thanks for your help, but apart from reinstalling Windows - which until I can save much info. I have no intention of doing, any thoughts are appreciated. I have a lot of time for Microsoft design - and the ability of the system to overcome! |
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