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#1
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need help with Ad Aware
Cutting a loooong story short... how do I handle deleting something with 31 components? The list goes off the page, so I can't toggle yes/no. This is driving me crazy. I've deleted over 1000 objects so far, but can't get rid of these and they are causing popups like crazy. TIA I have hyjack this installed on that computer, but it lists the good with the bad... so I'm not going there. TIA |
#2
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"sf" wrote in message
news I have hyjack this installed on that computer, but it lists the good with the bad... so I'm not going there. GO THERE, then post to an appropriate forum for expert help on removal. http://forums.spywareinfo.com/ http://forum.aumha.org/ TIA |
#3
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You've lost me.....If Ad-Aware is finding 31 items, just right-click an item and
click Select All (or whatever the exact wording is in Ad-Aware), then click Next to quarantine or delete. If this is not your issue, please be more clear. If the problems won't go away, and you have Hijack This (the latest version, please) from: http://www.majorgeeks.com/download3155.html Unzip to a folder _other_than_ your Desktop or the Temp folder, doubleclick HijackThis.exe, and hit "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log somewhere you can find it (Desktop, My Documents, or similar). Most of what it lists will be harmless or even required, so do NOT fix anything yet. Copy the log files and paste them into a new post at ONE of these forums: http://forum.aumha.org/viewforum.php?f=30 (This is where experts you know, like Robear and Mow, hang out) http://forums.spywareinfo.com/, http://castlecops.com/forum67.html In your post, please state your problem clearly and what you've done so far to fix it. The folks there will tell you what to remove. See the "housekeeping" you should complete before you post your log: http://aumha.org/forum/viewtopic.php?t=4075 A tutorial for using Hijack This is located he http://tomcoyote.com/hjt/ -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "sf" wrote in message news Cutting a loooong story short... how do I handle deleting something with 31 components? The list goes off the page, so I can't toggle yes/no. This is driving me crazy. I've deleted over 1000 objects so far, but can't get rid of these and they are causing popups like crazy. TIA I have hyjack this installed on that computer, but it lists the good with the bad... so I'm not going there. TIA |
#4
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Do you mean that the list of objects found extends below the screen
that's available? There's no scroll bar that appears to the right if the list extends below the window? Mine does that. I can also right-click any item and "Select All" or any number of other options. You *are* talking about Ad-Aware SE? From Lavasoft? If you are getting these kinds of scans, with so many items to clean out, on a repeated basis, then the system isn't being properly protected in the first place. With things like Spyware Blaster, George Geyde's HOSTS File Manager, proper cookie settings, proper email handling, etc., you shouldn't be having to clean out anything like the serious infestation you describe. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "sf" wrote in message news Cutting a loooong story short... how do I handle deleting something with 31 components? The list goes off the page, so I can't toggle yes/no. This is driving me crazy. I've deleted over 1000 objects so far, but can't get rid of these and they are causing popups like crazy. TIA I have hyjack this installed on that computer, but it lists the good with the bad... so I'm not going there. TIA |
#5
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On Sun, 10 Jul 2005 19:31:54 -0700, Gary S. Terhune wrote:
Do you mean that the list of objects found extends below the screen that's available? There's no scroll bar that appears to the right if the list extends below the window? Mine does that. I can also right-click any item and "Select All" or any number of other options. You *are* talking about Ad-Aware SE? From Lavasoft? Yes, it's lavasoft... but it's the list of objects that can't be removed and adaware wants to do it on the next boot... there is no right click option. If you are getting these kinds of scans, with so many items to clean out, on a repeated basis, then the system isn't being properly protected in the first place. I KNOW, I know, I know.... I was under orders NOT to put anything on that computer when my daughter dragged it out for us to use as a secondary computer back in March. With things like Spyware Blaster, George Geyde's HOSTS File Manager, proper cookie settings, proper email handling, etc., you shouldn't be having to clean out anything like the serious infestation you describe. It's a real mess. I would have imediately put the Host's file manager on it and added AdAware if I wasn't under orders. As long as we're on the subject, I've even had problems installing the Host's file manager. Usually all I need to do is "extract", but it's not working for me today. I'd just reformat the hard drive, except I know she doesn't know where the software is. I'm going to get Spyware Blaster now... thanks |
#6
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On Sun, 10 Jul 2005 22:17:41 -0400, glee wrote:
You've lost me.....If Ad-Aware is finding 31 items, just right-click an item and click Select All (or whatever the exact wording is in Ad-Aware), then click Next to quarantine or delete. If this is not your issue, please be more clear. Ad Aware found over 1000 items, but it can't delete 31. That's the list I'm talking about. There is no right click option and the list goes off the page at the bottom with no way to scroll down. If the problems won't go away, and you have Hijack This (the latest version, please) from: http://www.majorgeeks.com/download3155.html Unzip to a folder _other_than_ your Desktop or the Temp folder, doubleclick HijackThis.exe, and hit "Scan". Just got it today. I'll scan and post to the appropriate ng. When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log somewhere you can find it (Desktop, My Documents, or similar). Most of what it lists will be harmless or even required, so do NOT fix anything yet. Copy the log files and paste them into a new post at ONE of these forums: http://forum.aumha.org/viewforum.php?f=30 (This is where experts you know, like Robear and Mow, hang out) http://forums.spywareinfo.com/, http://castlecops.com/forum67.html thanks for the forum names... I'd forgotten where to post it. In your post, please state your problem clearly and what you've done so far to fix it. The folks there will tell you what to remove. See the "housekeeping" you should complete before you post your log: http://aumha.org/forum/viewtopic.php?t=4075 A tutorial for using Hijack This is located he http://tomcoyote.com/hjt/ This is a 20 GIG HD that must be completely fragmented because DD doesn't have many programs installed, yet it's almost completely full. I tried defragmenting, but there are serious errors on the HD that. What do you think of WinFixer 2005? I'd love to reformat the HD, but I'm sure she doesn't have a clue where the software is. |
#7
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On Sun, 10 Jul 2005 21:13:33 -0500, Brian A. wrote:
"sf" wrote in message news I have hyjack this installed on that computer, but it lists the good with the bad... so I'm not going there. GO THERE, then post to an appropriate forum for expert help on removal. http://forums.spywareinfo.com/ Yesm sir! |
#8
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Unfortunately, I can't repeat that possibility here. I do recall having
to do that recently, but the list wasn't that long I don't think. There isn't a scroll bar? If you can highlight an item on the list, does the Down-arrow change the highlight to the next item? If so, that should get you to the end of the list. Spacebar should also work to Select/Deselect the item. I presume that if you say Yes to those you can see, then reboot, the system becomes reinfested? -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "sf" wrote in message ... On Sun, 10 Jul 2005 19:31:54 -0700, Gary S. Terhune wrote: Do you mean that the list of objects found extends below the screen that's available? There's no scroll bar that appears to the right if the list extends below the window? Mine does that. I can also right-click any item and "Select All" or any number of other options. You *are* talking about Ad-Aware SE? From Lavasoft? Yes, it's lavasoft... but it's the list of objects that can't be removed and adaware wants to do it on the next boot... there is no right click option. If you are getting these kinds of scans, with so many items to clean out, on a repeated basis, then the system isn't being properly protected in the first place. I KNOW, I know, I know.... I was under orders NOT to put anything on that computer when my daughter dragged it out for us to use as a secondary computer back in March. With things like Spyware Blaster, George Geyde's HOSTS File Manager, proper cookie settings, proper email handling, etc., you shouldn't be having to clean out anything like the serious infestation you describe. It's a real mess. I would have imediately put the Host's file manager on it and added AdAware if I wasn't under orders. As long as we're on the subject, I've even had problems installing the Host's file manager. Usually all I need to do is "extract", but it's not working for me today. I'd just reformat the hard drive, except I know she doesn't know where the software is. I'm going to get Spyware Blaster now... thanks |
#9
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"sf" wrote in message
... On Sun, 10 Jul 2005 22:17:41 -0400, glee wrote: You've lost me.....If Ad-Aware is finding 31 items, just right-click an item and click Select All (or whatever the exact wording is in Ad-Aware), then click Next to quarantine or delete. If this is not your issue, please be more clear. Ad Aware found over 1000 items, but it can't delete 31. That's the list I'm talking about. There is no right click option and the list goes off the page at the bottom with no way to scroll down. See if any of Gary's suggestions work, in his latest reply. Copy the log files and paste them into a new post at ONE of these forums: http://forum.aumha.org/viewforum.php?f=30 (This is where experts you know, like Robear and Mow, hang out) http://forums.spywareinfo.com/, http://castlecops.com/forum67.html thanks for the forum names... I'd forgotten where to post it. If you register and post at the first one: http://forum.aumha.org/viewforum.php?f=30 Robear or Mow or the other regulars will help you, *and* I will drop in to read your log also. This is a 20 GIG HD that must be completely fragmented because DD doesn't have many programs installed, yet it's almost completely full. I tried defragmenting, but there are serious errors on the HD that. What do you think of WinFixer 2005? I'd love to reformat the HD, but I'm sure she doesn't have a clue where the software is. I wouldn't spend my money on it. What serious errors are you referring to, when you tried to defrag? I would not defrag till after I was sure all the malware was off. *After* the malware is gone, run Scandisk but do NOT let it automatically fix errors. If errors come up, cancel and post back with what they are. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm |
#10
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Right-click on one entry choose 'Select all'
-- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) & Security sf wrote: Cutting a loooong story short... how do I handle deleting something with 31 components? The list goes off the page, so I can't toggle yes/no. This is driving me crazy. I've deleted over 1000 objects so far, but can't get rid of these and they are causing popups like crazy. TIA I have hyjack this installed on that computer, but it lists the good with the bad... so I'm not going there. TIA |
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