general protection fault

I would like some advise on resolving, I explorer caused a
general protection fault in module user.exe at
0004:00000499. Every time I click on any icon in any
browser it boots me out. Appreciate any help.

Thanks

LEM..

lem wrote:
I would like some advise on resolving, I explorer caused a
general protection fault in module user.exe at
0004:00000499. Every time I click on any icon in any
browser it boots me out. Appreciate any help.

Thanks

LEM..


Depends on which version of IE you're using. If you're using IE6, then
try this :

Start Control Panel Add/Remove Programs.

Select "Microsoft Internet Explorer 6" from the list (*)

(*) Make sure it's this entry, not ones which begin "Internet Explorer"
- these are usually updates to the main program (Gatesian logic prevails)

Click on "Add/Remove" and then select "Repair Internet Explorer" then
click on OK. You'll have to reboot your machine when prompted to
complete the repair.

HTH

--
Regards

Nigel Stapley (who's now using Mozilla :-) )

www.judgemental.plus.com

reply-to will bounce

Rule out parasites.

Try this: Tools Internet Options Advanced Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

If you use a HOSTS file, beware of this new issue.
Ad-Aware has decided to include a new detection when scanning the HOSTS
file. This now creates a "Bad hosts file entry" in the log file generated at
the end of a scan. The best thing to do is to place a check in each entry,
right-click and select: "Add selection to ignorelist". Otherwise if you let
AWW "fix" these items it will trash the HOSTS file! Even if you have it
"locked" by [example] SpywareBlaster or Winpatrol. It does not return the
attributes and renames the HOSTS file incorrectly to hosts.

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

Mo This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Additional link:
http://aumha.org/a/quickfix.htm

You may need this removal tool.
Mo Complete list by variant with up-to-date information.
http://www.spywareinfo.com/~merijn/cwschronicles.html
Mo Removal tool: http://www.spywareinfo.com/~merijn/files/CWShredder.exe

CWShredder - Tutorial
http://www.bleepingcomputer.com/foru...howtutorial=47

IMPORTANT:
Before trying to remove spyware, download a copy of LSPFIX from
the URL below - some malware may kill your internet connection when it is
removed, this program will enable you to regain your connection.
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or
XP)


Important: "So how did I get infected in the first place?"
http://forums.net-integration.net/in...showtopic=3051

--

Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
===
"lem" wrote in message
...
I would like some advise on resolving, I explorer caused a
general protection fault in module user.exe at
0004:00000499. Every time I click on any icon in any
browser it boots me out. Appreciate any help.

Thanks

LEM..