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general protection fault
I would like some advise on resolving, I explorer caused a
general protection fault in module user.exe at 0004:00000499. Every time I click on any icon in any browser it boots me out. Appreciate any help. Thanks LEM.. |
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general protection fault
lem wrote:
I would like some advise on resolving, I explorer caused a general protection fault in module user.exe at 0004:00000499. Every time I click on any icon in any browser it boots me out. Appreciate any help. Thanks LEM.. Depends on which version of IE you're using. If you're using IE6, then try this : Start Control Panel Add/Remove Programs. Select "Microsoft Internet Explorer 6" from the list (*) (*) Make sure it's this entry, not ones which begin "Internet Explorer" - these are usually updates to the main program (Gatesian logic prevails) Click on "Add/Remove" and then select "Repair Internet Explorer" then click on OK. You'll have to reboot your machine when prompted to complete the repair. HTH -- Regards Nigel Stapley (who's now using Mozilla :-) ) www.judgemental.plus.com reply-to will bounce |
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general protection fault
Rule out parasites.
Try this: Tools Internet Options Advanced Browsing Uncheck the Enable 3rd party browser extensions If this clears your problem then find out who the culprit(s) is/are with these tools. Let AD-Aware Scan your system for advertising Spyware http://www.lavasoftusa.com If you use a HOSTS file, beware of this new issue. Ad-Aware has decided to include a new detection when scanning the HOSTS file. This now creates a "Bad hosts file entry" in the log file generated at the end of a scan. The best thing to do is to place a check in each entry, right-click and select: "Add selection to ignorelist". Otherwise if you let AWW "fix" these items it will trash the HOSTS file! Even if you have it "locked" by [example] SpywareBlaster or Winpatrol. It does not return the attributes and renames the HOSTS file incorrectly to hosts. and: SpyBot-S&D http://security.kolla.de/ p.s Reset the 3rd party browser setting. Mo This may be caused by a third-party program (adware, spyware, parasite). Get AdAware and SpyBot and run them both. Keep them up to date. Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm Additional link: http://aumha.org/a/quickfix.htm You may need this removal tool. Mo Complete list by variant with up-to-date information. http://www.spywareinfo.com/~merijn/cwschronicles.html Mo Removal tool: http://www.spywareinfo.com/~merijn/files/CWShredder.exe CWShredder - Tutorial http://www.bleepingcomputer.com/foru...howtutorial=47 IMPORTANT: Before trying to remove spyware, download a copy of LSPFIX from the URL below - some malware may kill your internet connection when it is removed, this program will enable you to regain your connection. http://www.cexx.org/lspfix.htm http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or XP) Important: "So how did I get infected in the first place?" http://forums.net-integration.net/in...showtopic=3051 -- Henri Leboeuf Web page: http://www.colba.net/~hlebo49/index.htm === "lem" wrote in message ... I would like some advise on resolving, I explorer caused a general protection fault in module user.exe at 0004:00000499. Every time I click on any icon in any browser it boots me out. Appreciate any help. Thanks LEM.. |
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