No Sound in Media Player

I have no sound in Windows Media Player, ver. 7.1. Haven't for a long time
but thought I would try and fix it.
Sometimes it just plays the video without sound without getting an error
message. Sometimes it will pop-up the error message: "Can't playback the
audio stream. No audio hardware is available or the hardware is not
responding" and will not even play the video.
Have downloaded and reinstalled WMP. No good.
Have read and tried all the KB stuff.
Under Multimedia, Audio, what is in the box is 'VIA Audio (WAVE)'. When
going to Advanced Properties to reset the acceleration, Apply, OK, it appears
to work but after going back to check it, it is back at Full Accel. It won't
hold it at Min.
The other option in the box is 'Use any available device'. Have tried doing
that but still no sound in WMP.
I can't see how this can be a sound card/hardware problem as WimAmp plays
..wmv, .avi, .mpeg files just fine with sound, as does Quicktime with .mov. CD
music plays fine.

Any ideas?

System info:
Operating System: Windows 98 (4.10)
Computer Make: Compaq Presario (1277)
Processor: 433 MHz AMD-K6
Memory: 196 MB (188 w/ 8 relegated to sound card)
Screen Resolution: 800 by 600
Web Browser: Firefox & IE6
Other Information:
ZA, AVG, VIA AC97, Compaq / Phoenix BIOS, HP 5510 All In One

"Rob Forker" wrote in message
...
I have no sound in Windows Media Player, ver. 7.1. Haven't for a long
time
but thought I would try and fix it.
Sometimes it just plays the video without sound without getting an
error
message. Sometimes it will pop-up the error message: "Can't playback
the
audio stream. No audio hardware is available or the hardware is not
responding" and will not even play the video.
Have downloaded and reinstalled WMP. No good.
Have read and tried all the KB stuff.
Under Multimedia, Audio, what is in the box is 'VIA Audio (WAVE)'.
When
going to Advanced Properties to reset the acceleration, Apply, OK, it
appears
to work but after going back to check it, it is back at Full Accel. It
won't
hold it at Min.
The other option in the box is 'Use any available device'. Have tried
doing
that but still no sound in WMP.
I can't see how this can be a sound card/hardware problem as WimAmp
plays
.wmv, .avi, .mpeg files just fine with sound, as does Quicktime with
..mov. CD
music plays fine.

Any ideas?

System info:
Operating System: Windows 98 (4.10)
Computer Make: Compaq Presario (1277)
Processor: 433 MHz AMD-K6
Memory: 196 MB (188 w/ 8 relegated to sound card)
Screen Resolution: 800 by 600
Web Browser: Firefox & IE6
Other Information:
ZA, AVG, VIA AC97, Compaq / Phoenix BIOS, HP 5510 All In One

Rob.,

I am far from sure that I am being helpful here. Try going to Control
Panel Multimedia make sure that 'Preferred device' is set correctly.

Regards,
Emrys Davies.

Emrys,
Thanks for the reply, but...
I've tried 'Preferred Device ' with both available options with no success...
I'm far from a beginner, but this has me baffled...
especially since I have sound in every other program except WMP...

"Emrys Davies" wrote:

"Rob Forker" wrote in message
...
I have no sound in Windows Media Player, ver. 7.1. Haven't for a long
time
but thought I would try and fix it.
Sometimes it just plays the video without sound without getting an
error
message. Sometimes it will pop-up the error message: "Can't playback
the
audio stream. No audio hardware is available or the hardware is not
responding" and will not even play the video.
Have downloaded and reinstalled WMP. No good.
Have read and tried all the KB stuff.
Under Multimedia, Audio, what is in the box is 'VIA Audio (WAVE)'.
When
going to Advanced Properties to reset the acceleration, Apply, OK, it
appears
to work but after going back to check it, it is back at Full Accel. It
won't
hold it at Min.
The other option in the box is 'Use any available device'. Have tried
doing
that but still no sound in WMP.
I can't see how this can be a sound card/hardware problem as WimAmp
plays
.wmv, .avi, .mpeg files just fine with sound, as does Quicktime with
..mov. CD
music plays fine.

Any ideas?

System info:
Operating System: Windows 98 (4.10)
Computer Make: Compaq Presario (1277)
Processor: 433 MHz AMD-K6
Memory: 196 MB (188 w/ 8 relegated to sound card)
Screen Resolution: 800 by 600
Web Browser: Firefox & IE6
Other Information:
ZA, AVG, VIA AC97, Compaq / Phoenix BIOS, HP 5510 All In One

Rob.,

I am far from sure that I am being helpful here. Try going to Control
Panel Multimedia make sure that 'Preferred device' is set correctly.

Regards,
Emrys Davies.

Have you posted the problem on the mediaplayer forums?
news://msnews.microsoft.com/microsof...wsmedia.player
news://msnews.microsoft.com/microsof...ws.mediaplayer

You may also find something helpful he
WMP Mini-FAQ: http://www.nwlink.com/~zachd/pss/pss.html
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"Rob Forker" wrote in message
...
Emrys,
Thanks for the reply, but...
I've tried 'Preferred Device ' with both available options with no success...
I'm far from a beginner, but this has me baffled...
especially since I have sound in every other program except WMP...

"Emrys Davies" wrote:

"Rob Forker" wrote in message
...
I have no sound in Windows Media Player, ver. 7.1. Haven't for a long
time
but thought I would try and fix it.
Sometimes it just plays the video without sound without getting an
error
message. Sometimes it will pop-up the error message: "Can't playback
the
audio stream. No audio hardware is available or the hardware is not
responding" and will not even play the video.
Have downloaded and reinstalled WMP. No good.
Have read and tried all the KB stuff.
Under Multimedia, Audio, what is in the box is 'VIA Audio (WAVE)'.
When
going to Advanced Properties to reset the acceleration, Apply, OK, it
appears
to work but after going back to check it, it is back at Full Accel. It
won't
hold it at Min.
The other option in the box is 'Use any available device'. Have tried
doing
that but still no sound in WMP.
I can't see how this can be a sound card/hardware problem as WimAmp
plays
.wmv, .avi, .mpeg files just fine with sound, as does Quicktime with
..mov. CD
music plays fine.

Any ideas?

System info:
Operating System: Windows 98 (4.10)
Computer Make: Compaq Presario (1277)
Processor: 433 MHz AMD-K6
Memory: 196 MB (188 w/ 8 relegated to sound card)
Screen Resolution: 800 by 600
Web Browser: Firefox & IE6
Other Information:
ZA, AVG, VIA AC97, Compaq / Phoenix BIOS, HP 5510 All In One

Rob.,

I am far from sure that I am being helpful here. Try going to Control
Panel Multimedia make sure that 'Preferred device' is set correctly.

Regards,
Emrys Davies.

"Rob Forker" wrote in message
...
Emrys,
Thanks for the reply, but...
I've tried 'Preferred Device ' with both available options with no
success...
I'm far from a beginner, but this has me baffled...
especially since I have sound in every other program except WMP...

There is a small button to the left of the volume slider
which toggles between Mute and Sound.

Make sure that you don't have it muted accidentally.

Glee,
Will try the mediaplayer forums. Thanks for the addresses.
Had already been to the nwlink site. No help there.
And Hugh's suggestion, the sound is not muted and the volume control on
WMP is somewhere between 50-100%.


"glee" wrote:

Have you posted the problem on the mediaplayer forums?
news://msnews.microsoft.com/microsof...wsmedia.player
news://msnews.microsoft.com/microsof...ws.mediaplayer

You may also find something helpful he
WMP Mini-FAQ: http://www.nwlink.com/~zachd/pss/pss.html
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"Rob Forker" wrote in message
...
Emrys,
Thanks for the reply, but...
I've tried 'Preferred Device ' with both available options with no success...
I'm far from a beginner, but this has me baffled...
especially since I have sound in every other program except WMP...

"Emrys Davies" wrote:

"Rob Forker" wrote in message
...
I have no sound in Windows Media Player, ver. 7.1. Haven't for a long
time
but thought I would try and fix it.
Sometimes it just plays the video without sound without getting an
error
message. Sometimes it will pop-up the error message: "Can't playback
the
audio stream. No audio hardware is available or the hardware is not
responding" and will not even play the video.
Have downloaded and reinstalled WMP. No good.
Have read and tried all the KB stuff.
Under Multimedia, Audio, what is in the box is 'VIA Audio (WAVE)'.
When
going to Advanced Properties to reset the acceleration, Apply, OK, it
appears
to work but after going back to check it, it is back at Full Accel. It
won't
hold it at Min.
The other option in the box is 'Use any available device'. Have tried
doing
that but still no sound in WMP.
I can't see how this can be a sound card/hardware problem as WimAmp
plays
.wmv, .avi, .mpeg files just fine with sound, as does Quicktime with
..mov. CD
music plays fine.

Any ideas?

System info:
Operating System: Windows 98 (4.10)
Computer Make: Compaq Presario (1277)
Processor: 433 MHz AMD-K6
Memory: 196 MB (188 w/ 8 relegated to sound card)
Screen Resolution: 800 by 600
Web Browser: Firefox & IE6
Other Information:
ZA, AVG, VIA AC97, Compaq / Phoenix BIOS, HP 5510 All In One

Rob.,

I am far from sure that I am being helpful here. Try going to Control
Panel Multimedia make sure that 'Preferred device' is set correctly.

Regards,
Emrys Davies.