BIG MESS

THIS WAS ORIGINAL RESPONSE TO PROBLEM LAST YEAR:

From: "Seaver Ren"
To: "CARMEN ARDINO"
Subject: About the problem of System Restore
Date: Mon, 21 Jul 2003 20:26:27 +0800

Dear Carmen,

Per the current status, I suggest run the Setup /nd
command to overwrite
install the system.

Note: The /nd command-line switch used with Setup.exe
bypasses any
migration dynamic-link libraries (DLLs) during the
reinstallation of
Windows. A migration DLL is a file that contains a list of
files that
Windows Setup should not replace if we attempt to install
an earlier
version. This means that any update that changed Windows
system files or
Windows component files will be overwritten with the
originally
installed versions of the files.

We may overwrite install the system to reload all the
system files in
Windows. This helps us verify if all the system files are
correct.
Please rest assured that no data loss will occur after the
implementation.

a. Insert one Startup Disk into the floppy drive, and
restart the
computer.

Note: To create one Startup disk, please go to Control
Panel =
Add/Remove Programs = Startup disk, click the Create Disk
button to
create it.

b. When the boot menu appears, choose "Start computer with
CD-ROM
support" (without the quotation marks), and then press
Enter.

c. Insert the Windows installation CD into the CD-ROM
drive.

d. Type the following commands, pressing the Enter key
after each
command:

cd-rom drive:
cd Win9x
setup /is /nd Note: There is one space between
"setup" and "/is", and a space between "/is" and "/nd".

Note: cd-rom is the disk letter of the CD-ROM drive.
(For example, if
our CD-ROM drive is set as the E: disk, let's type E.

e. Reinstall Windows Me according to the further
instructions. Ensure
it's installed in the same folder where former WinMe was
installed.
Generally it's C:\Windows.

I look forward to hearing from you.

Sincerely,

Seaver



-----Original Message-----
From: CARMEN ARDINO ]
Sent: Saturday, July 19, 2003 11:36 PM
To: Seaver Ren
Subject: About the problem of System Restore


I realized that I still had the 'Enable start up ' box
checked, which
gave
me the start up screen every time. Now when I try to start
in safe mode,
I
have no use of my mouse. I even tried to enabe the
keyboard control, but
the
cursor is frozen. Before I follow the steps below, I would
like to try
to
rename in safe mode IF I can get the cursor to move. Also
I want to be
sure
I understand exactly what I am supposed to do.

First I enable start up, checked the 'Show hidden files',
deselected
'Hide
protected op files'.
Next restart in safe mode & rename '_RESTORE'
TO 'RESTOREOLD'.

If this doesn't work I will paste the entire next command
in the run
window: 'C:\Windows\rundll.exe
setupx.dll,InstallHinfSection
PCHealth.install 132 c:\windows\inf\pchealth.inf' .

You then say to reinstall Help center, does this
automatically come onto
the
screen, or where do I go to reinstall?

As my last resort I will follow below, which I have to
admit somewhat
concerns me for fear of losing data.

I'm sorry that this is dragging on so long, it's hard to
find the time
to
sit and keep trying things, restarting and trying again.
Hopefully we
are
close.

SEPT6,2004
I sincerely appreciated all of your past assiatence. I
never tried to reinstall Windows ME for fear of loosing
data, even though you assured me it would be fine. this
week I started having problems with a screen saver, maine
Aquarium by Serene Screens, and they reccommended updating
my Direct x, which I did. I still had problems stating
that my 'DDRAWDLL file cannot start'. So I tried tofollow
above. With 22 min to the end of reinstallation, an arror
message came up: SUNWIN: an error occurred in youyr
application.If you choose to ignore, save your work in a
file, if you close, application will terminate. It would
not allow 'ignore', and when I hit close, my computer
froze and I had to shut off power. When it came back on, I
had many more errors:1. error starting program a
required .dll file WINSPOOLDRV was not found. 2.error
loading POWERPROF.DLL one of the library files needed to
run this application cannot be found. 3. A library file
UNICONS.dll not found 4. SUNwin caused a protection fault
in VERXDLL at 0002.24AE.

My sounds & multimedia file in control panel is also gone.

Dr. Watson checked the ssystem and said 'mmsystem.dll'is
not listed in boot section of system.ini

My McAffee virus scan isn't loading, nor are most other
programs. I tried to reinstall Windows ME again but got
same errors. Should I uninstall Windows ME then reinstall?
Or I have the XP upgrade which I never installed. Would
installing this overwrite everything? PLEASE HELP...
phone # 973-668-0626 or .

All you need to do is post details of your CURRENT problem rather than the
copy of a reply posted privately to you a year ago.

SUWIN (VERX.DLL) error:
You appear to be attempting to reinstall Win Me over a system where a beta
or early version of Windows Media Player 9 had previously been installed
without having first removed it - not easy I know. Boot to DOS using a
floppy and delete or rename the file WMPLOC.DLL in the windows\system
folder and then try reinstalling Win Me. This should work and now allow
you to reinstall Win Me although you may later have some problems with
WMP.

It is also possible that you had installed IE6 and this also needs to be
uninstalled before (re-)installing Win Me. If this is the case you might
want to have a look at MS KB 312451 - "How to Remove Internet Explorer 6
by Reinstalling Windows" (http://support.microsoft.com?kbid=312451) and
also KB 293907 - "How to Uninstall Internet Explorer 6"
(http://support.microsoft.com/?kbid=293907).

WINSPOOL.DRV

What precise error did you see? You can restore winspool.drv with a clean
copy from the Win Me cab files as follows:

Winspool.drv is contained in WIN_16.CAB of the Win Me cab set and can be
replaced by booting to Safe Mode and using MSConfig | General | Extract
File and following the prompts. The "cab" files are in the Win9x folder
on the Win Me CD and normally also in either Windows\Options\Cabs or
Windows\Options\Install. See MS KB 265371 - "How to Extract and Replace
a Protected File in Windows Me" (http://support.microsoft.com?kbid=265371)
for details of how to extract files from the cab set.

Winspool.drv belongs in the windows\system folder.

Reinstalling Win Me over itself using the Win Me CD causes the original
versions of many files to be reinstalled. I would therefore strongly
recommend you to download and use the Belarc Advisor
(http://www.belarc.com/free_download.html) which will help you in
identifying which critical updates and other patches need to be
reinstalled.
--
Mike Maltby MS-MVP [2001-2004]



wrote:

THIS WAS ORIGINAL RESPONSE TO PROBLEM LAST YEAR:

From: "Seaver Ren"
To: "CARMEN ARDINO"
Subject: About the problem of System Restore
Date: Mon, 21 Jul 2003 20:26:27 +0800

Dear Carmen,

Per the current status, I suggest run the Setup /nd
command to overwrite
install the system.

Note: The /nd command-line switch used with Setup.exe
bypasses any
migration dynamic-link libraries (DLLs) during the
reinstallation of
Windows. A migration DLL is a file that contains a list of
files that
Windows Setup should not replace if we attempt to install
an earlier
version. This means that any update that changed Windows
system files or
Windows component files will be overwritten with the
originally
installed versions of the files.

We may overwrite install the system to reload all the
system files in
Windows. This helps us verify if all the system files are
correct.
Please rest assured that no data loss will occur after the
implementation.

a. Insert one Startup Disk into the floppy drive, and
restart the
computer.

Note: To create one Startup disk, please go to Control
Panel =
Add/Remove Programs = Startup disk, click the Create Disk
button to
create it.

b. When the boot menu appears, choose "Start computer with
CD-ROM
support" (without the quotation marks), and then press
Enter.

c. Insert the Windows installation CD into the CD-ROM
drive.

d. Type the following commands, pressing the Enter key
after each
command:

cd-rom drive:
cd Win9x
setup /is /nd Note: There is one space between
"setup" and "/is", and a space between "/is" and "/nd".

Note: cd-rom is the disk letter of the CD-ROM drive.
(For example, if
our CD-ROM drive is set as the E: disk, let's type E.

e. Reinstall Windows Me according to the further
instructions. Ensure
it's installed in the same folder where former WinMe was
installed.
Generally it's C:\Windows.

I look forward to hearing from you.

Sincerely,

Seaver



-----Original Message-----
From: CARMEN ARDINO ]
Sent: Saturday, July 19, 2003 11:36 PM
To: Seaver Ren
Subject: About the problem of System Restore


I realized that I still had the 'Enable start up ' box
checked, which
gave
me the start up screen every time. Now when I try to start
in safe mode,
I
have no use of my mouse. I even tried to enabe the
keyboard control, but
the
cursor is frozen. Before I follow the steps below, I would
like to try
to
rename in safe mode IF I can get the cursor to move. Also
I want to be
sure
I understand exactly what I am supposed to do.

First I enable start up, checked the 'Show hidden files',
deselected
'Hide
protected op files'.
Next restart in safe mode & rename '_RESTORE'
TO 'RESTOREOLD'.

If this doesn't work I will paste the entire next command
in the run
window: 'C:\Windows\rundll.exe
setupx.dll,InstallHinfSection
PCHealth.install 132 c:\windows\inf\pchealth.inf' .

You then say to reinstall Help center, does this
automatically come onto
the
screen, or where do I go to reinstall?

As my last resort I will follow below, which I have to
admit somewhat
concerns me for fear of losing data.

I'm sorry that this is dragging on so long, it's hard to
find the time
to
sit and keep trying things, restarting and trying again.
Hopefully we
are
close.

SEPT6,2004
I sincerely appreciated all of your past assiatence. I
never tried to reinstall Windows ME for fear of loosing
data, even though you assured me it would be fine. this
week I started having problems with a screen saver, maine
Aquarium by Serene Screens, and they reccommended updating
my Direct x, which I did. I still had problems stating
that my 'DDRAWDLL file cannot start'. So I tried tofollow
above. With 22 min to the end of reinstallation, an arror
message came up: SUNWIN: an error occurred in youyr
application.If you choose to ignore, save your work in a
file, if you close, application will terminate. It would
not allow 'ignore', and when I hit close, my computer
froze and I had to shut off power. When it came back on, I
had many more errors:1. error starting program a
required .dll file WINSPOOLDRV was not found. 2.error
loading POWERPROF.DLL one of the library files needed to
run this application cannot be found. 3. A library file
UNICONS.dll not found 4. SUNwin caused a protection fault
in VERXDLL at 0002.24AE.

My sounds & multimedia file in control panel is also gone.

Dr. Watson checked the ssystem and said 'mmsystem.dll'is
not listed in boot section of system.ini

My McAffee virus scan isn't loading, nor are most other
programs. I tried to reinstall Windows ME again but got
same errors. Should I uninstall Windows ME then reinstall?
Or I have the XP upgrade which I never installed. Would
installing this overwrite everything? PLEASE HELP...
phone # 973-668-0626 or .