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  #1  
Old May 17th 04, 03:18 AM
SPARC872
external usenet poster
 
Posts: n/a
Default CD Drive

A while back I was trying to play a CD on my computer and
it wouldn't play. I didn't really try to do anything with
it. Today I was looking in the My Computer folder and both
of my CD drives are missing. Does anyone know what might
have happened? Thanks oin advance for any help.

-SPARC872
  #2  
Old May 17th 04, 03:34 PM
Shelly
external usenet poster
 
Posts: n/a
Default CD Drive

Well I'm having the same problem and have gotten some
advice from people on here but still haven't found a
solution yet. I will let you know if I get my CD-ROM
Drive working and can you do the same if you get yours
working. For some reason after I installed WindowsME I
don't have my CD-DRive listed or able to work anymore
either.

Shelly



-----Original Message-----
A while back I was trying to play a CD on my computer and
it wouldn't play. I didn't really try to do anything with
it. Today I was looking in the My Computer folder and

both
of my CD drives are missing. Does anyone know what might
have happened? Thanks oin advance for any help.

-SPARC872
.

  #3  
Old May 17th 04, 07:07 PM
Noel Paton
external usenet poster
 
Posts: n/a
Default CD Drive

Try this

Reboot to Safe Mode
Open Device Manager
Remove ALL CD-ROM devices
Remove ALL error-flagged devices
Remove ALL entries in the 'Other Devices' branch - if present
Reboot to Normal Mode - Windows will reinstall required drivers.

See if that helps

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp
"SPARC872" wrote in message
...
A while back I was trying to play a CD on my computer and
it wouldn't play. I didn't really try to do anything with
it. Today I was looking in the My Computer folder and both
of my CD drives are missing. Does anyone know what might
have happened? Thanks oin advance for any help.

-SPARC872



  #4  
Old May 18th 04, 12:13 AM
external usenet poster
 
Posts: n/a
Default CD Drive

I tried doing what you said and nothing happened. The
drives still aren't present in the my computer and I can't
access anything through the cd drives. When I rebooted in
safe mode, there weren't any flagged devices. But in
normal mode, I have my "Secondary IDE Controller (dual
fife)" flagged. I'm not sure exactly what this does but
when I try to find the best drivers for it, all I can get
is the one that is already installed. I don't want to mess
anything up on my computer so any help would be greatly
appreciated. Thanks.

-SPARC872


-----Original Message-----
Try this

Reboot to Safe Mode
Open Device Manager
Remove ALL CD-ROM devices
Remove ALL error-flagged devices
Remove ALL entries in the 'Other Devices' branch - if

present
Reboot to Normal Mode - Windows will reinstall required

drivers.

See if that helps

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post

messages to NG's
or
http://www.microsoft.com/presspass/f...2001/Mar01/Mar

27pmvp.asp
"SPARC872" wrote in

message
...
A while back I was trying to play a CD on my computer

and
it wouldn't play. I didn't really try to do anything

with
it. Today I was looking in the My Computer folder and

both
of my CD drives are missing. Does anyone know what might
have happened? Thanks oin advance for any help.

-SPARC872



.

  #5  
Old May 18th 04, 12:24 AM
external usenet poster
 
Posts: n/a
Default CD Drive

Shelley,

Have you looked at this article yet?
http://support.microsoft.com/default.aspx?scid=kb;en-
us;189526

I don't know if that could help you or not, but I've had
ME since I got the computer and it just started doing this
within the past 2 or so months. We've owned the computer
for a few years now and it has never done this before.
I'll be sure to let you know if I fix the problem though.
Thanks for any help.

-SPARC872


-----Original Message-----
Well I'm having the same problem and have gotten some
advice from people on here but still haven't found a
solution yet. I will let you know if I get my CD-ROM
Drive working and can you do the same if you get yours
working. For some reason after I installed WindowsME I
don't have my CD-DRive listed or able to work anymore
either.

Shelly



-----Original Message-----
A while back I was trying to play a CD on my computer

and
it wouldn't play. I didn't really try to do anything

with
it. Today I was looking in the My Computer folder and

both
of my CD drives are missing. Does anyone know what might
have happened? Thanks oin advance for any help.

-SPARC872
.

.

  #6  
Old May 18th 04, 12:28 AM
Mike M
external usenet poster
 
Posts: n/a
Default CD Drive

Your CD-ROM is connected to your secondary controller and until that is
recognised by Win Me you will not be able to use devices connected to that
controller. Boot Again to Safe Mode and try deleting your Master IDE
controller and its primary and secondary controllers. Reboot back into Normal
Mode and let Win Me detect your hardware and hopefully this time correctly
install the drivers
--
Mike Maltby MS-MVP




wrote:

I tried doing what you said and nothing happened. The
drives still aren't present in the my computer and I can't
access anything through the cd drives. When I rebooted in
safe mode, there weren't any flagged devices. But in
normal mode, I have my "Secondary IDE Controller (dual
fife)" flagged. I'm not sure exactly what this does but
when I try to find the best drivers for it, all I can get
is the one that is already installed. I don't want to mess
anything up on my computer so any help would be greatly
appreciated. Thanks.



  #7  
Old May 18th 04, 03:16 AM
Shelly
external usenet poster
 
Posts: n/a
Default CD Drive


Hi Mike,

I tried your advice and was only able to remove my master
IDE I was unable to remove my primary and secondary it
said something about it was shared and was unable to
remove. But I did remove my master and restarted in
WindowsME but it detected my master but still can not get
my CD-ROM detected. Do you think this problem is
something I am going to have to take and be fixed? I have
tried the advice you, others and microsoft website has
given me and still for some reason cannot get WindowsME to
recognize my CD-ROM. Do you have any other advice that
may be able to help me. I hate to have to spend a fortune
getting it fixed by someone.

Thanks for any help
Shelly
-----Original Message-----
Your CD-ROM is connected to your secondary controller and

until that is
recognised by Win Me you will not be able to use devices

connected to that
controller. Boot Again to Safe Mode and try deleting

your Master IDE
controller and its primary and secondary controllers.

Reboot back into Normal
Mode and let Win Me detect your hardware and hopefully

this time correctly
install the drivers
--
Mike Maltby MS-MVP





wrote:

I tried doing what you said and nothing happened. The
drives still aren't present in the my computer and I

can't
access anything through the cd drives. When I rebooted

in
safe mode, there weren't any flagged devices. But in
normal mode, I have my "Secondary IDE Controller (dual
fife)" flagged. I'm not sure exactly what this does but
when I try to find the best drivers for it, all I can

get
is the one that is already installed. I don't want to

mess
anything up on my computer so any help would be greatly
appreciated. Thanks.



.

  #8  
Old May 18th 04, 03:34 AM
Mike M
external usenet poster
 
Posts: n/a
Default CD Drive

Your problem isn't your CD-ROM, that's the result of the problem. The actual
problem is that your secondary IDE controller doesn't seem to want to install
correctly. As to why I haven't sufficient information to hazard a guess.

KB 125174 - "Explanation of Error Codes Generated by Device Manager"
(http://support.microsoft.com?kbid=125174) has this to say.

"Code 9
The text for this error code varies, depending on whether or not the device is
BIOS/ACPI enumerated. If this is a BIOS or ACPI enumerated device, the
following text is displayed:

This device is not working properly because the BIOS in your computer is
reporting the resources for the device incorrectly. (Code 9)

Contact your computer manufacturer to get an updated BIOS for your computer.

snip

This code means that the information in the registry for this device is
invalid.

It may be possible to resolve this error by using Device Manager to remove the
device and then running the Add New Hardware tool in Control Panel. If you
continue to receive this error code, contact the hardware's manufacturer for
the proper registry settings or updated drivers. "
--
Mike Maltby MS-MVP



Shelly wrote:

Hi Mike,

I tried your advice and was only able to remove my master
IDE I was unable to remove my primary and secondary it
said something about it was shared and was unable to
remove. But I did remove my master and restarted in
WindowsME but it detected my master but still can not get
my CD-ROM detected. Do you think this problem is
something I am going to have to take and be fixed? I have
tried the advice you, others and microsoft website has
given me and still for some reason cannot get WindowsME to
recognize my CD-ROM. Do you have any other advice that
may be able to help me. I hate to have to spend a fortune
getting it fixed by someone.

Thanks for any help
Shelly
-----Original Message-----
Your CD-ROM is connected to your secondary controller and until that is
recognised by Win Me you will not be able to use devices connected to
that controller. Boot Again to Safe Mode and try deleting your Master
IDE controller and its primary and secondary controllers. Reboot back
into Normal Mode and let Win Me detect your hardware and hopefully this
time correctly install the drivers
--
Mike Maltby MS-MVP





wrote:

I tried doing what you said and nothing happened. The
drives still aren't present in the my computer and I can't
access anything through the cd drives. When I rebooted in
safe mode, there weren't any flagged devices. But in
normal mode, I have my "Secondary IDE Controller (dual
fife)" flagged. I'm not sure exactly what this does but
when I try to find the best drivers for it, all I can get
is the one that is already installed. I don't want to mess
anything up on my computer so any help would be greatly
appreciated. Thanks.



.



  #9  
Old May 18th 04, 04:48 AM
external usenet poster
 
Posts: n/a
Default CD Drive

I tried doing what you told me to do, but I got the same
message as Shelly. I can't delete the primary and
secondary IDE's, just the master one. Also, it gives me a
code 10 as the reason for my secondary IDE to not be
working. Just a quick question, should I be able to see
the option for a CD-ROM on my device manager in normal
mode? I did in safe mode but not in normal. Thanks again,
it's nice to know someone cares.

-SPARC872


-----Original Message-----
Your problem isn't your CD-ROM, that's the result of the

problem. The actual
problem is that your secondary IDE controller doesn't

seem to want to install
correctly. As to why I haven't sufficient information to

hazard a guess.

KB 125174 - "Explanation of Error Codes Generated by

Device Manager"
(http://support.microsoft.com?kbid=125174) has this to

say.

"Code 9
The text for this error code varies, depending on whether

or not the device is
BIOS/ACPI enumerated. If this is a BIOS or ACPI

enumerated device, the
following text is displayed:

This device is not working properly because the BIOS in

your computer is
reporting the resources for the device incorrectly. (Code

9)

Contact your computer manufacturer to get an updated BIOS

for your computer.

snip

This code means that the information in the registry for

this device is
invalid.

It may be possible to resolve this error by using Device

Manager to remove the
device and then running the Add New Hardware tool in

Control Panel. If you
continue to receive this error code, contact the

hardware's manufacturer for
the proper registry settings or updated drivers. "
--
Mike Maltby MS-MVP



Shelly wrote:

Hi Mike,

I tried your advice and was only able to remove my

master
IDE I was unable to remove my primary and secondary it
said something about it was shared and was unable to
remove. But I did remove my master and restarted in
WindowsME but it detected my master but still can not

get
my CD-ROM detected. Do you think this problem is
something I am going to have to take and be fixed? I

have
tried the advice you, others and microsoft website has
given me and still for some reason cannot get WindowsME

to
recognize my CD-ROM. Do you have any other advice that
may be able to help me. I hate to have to spend a

fortune
getting it fixed by someone.

Thanks for any help
Shelly
-----Original Message-----
Your CD-ROM is connected to your secondary controller

and until that is
recognised by Win Me you will not be able to use

devices connected to
that controller. Boot Again to Safe Mode and try

deleting your Master
IDE controller and its primary and secondary

controllers. Reboot back
into Normal Mode and let Win Me detect your hardware

and hopefully this
time correctly install the drivers
--
Mike Maltby MS-MVP





wrote:

I tried doing what you said and nothing happened. The
drives still aren't present in the my computer and I

can't
access anything through the cd drives. When I

rebooted in
safe mode, there weren't any flagged devices. But in
normal mode, I have my "Secondary IDE Controller (dual
fife)" flagged. I'm not sure exactly what this does

but
when I try to find the best drivers for it, all I can

get
is the one that is already installed. I don't want to

mess
anything up on my computer so any help would be

greatly
appreciated. Thanks.


.



.

  #10  
Old May 19th 04, 12:26 AM
mu;cd
external usenet poster
 
Posts: n/a
Default CD Drive


 




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