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Graphics Card Problem & error code 10?



 
 
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  #11  
Old May 17th 05, 11:08 PM
Mike M
external usenet poster
 
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Susan,

Would this clear up the problem with the Intel and the color depth
problem which is limited to 16?


You colour depth problem has nothing to do with the Intel graphics chip
and or its driver since you say your monitor is connected to an ATI Radeon
graphics card and I suspect you have not installed any drivers for that
card which is working in basic VGA mode. What you need to do is download
and install Win Me drivers for the card from the ATI site (www.ati.com)
after which you should be able to select a resolution and colour depth to
suit your requirements. Disabling the Intel graphics chip in the bios
would remove this from the Device Manager.

Do I need to go to Dell documentation
somewhere to figure out how to disable it in the BIOS?


If unfamiliar with the bios options then yes that would be a very good
idea.
--
Mike Maltby MS-MVP



Susan wrote:

Would this clear up the problem with the Intel and the color depth
problem which is limited to 16? Do I need to go to Dell documentation
somewhere to figure out how to disable it in the BIOS?


  #12  
Old May 17th 05, 11:23 PM
Susan
external usenet poster
 
Posts: n/a
Default

Bless you Mike! I found in the Dell documentation how to disable it in the
bios. What I did was to change on the Video Configuration Menu the Primary
Video Adapter to Onboard from PCI. I was able to go to the Display and
change the bit depth to 256. I now have a yellow! on the Standard PCI
Graphica Adapter but that would be the Radeon ATI card. I then plugged the
monitor into the different spot that would use the motherboard graphics
card. I think my problem is solved! I wonder why the Radeon ATI card was
installed?

It looks like I have only one choice for video card from setting in the
bios -- either the Onboard or the PCI.

Susan

"Mike M" wrote in message
...
Susan,

Would this clear up the problem with the Intel and the color depth
problem which is limited to 16?


You colour depth problem has nothing to do with the Intel graphics chip
and or its driver since you say your monitor is connected to an ATI Radeon
graphics card and I suspect you have not installed any drivers for that
card which is working in basic VGA mode. What you need to do is download
and install Win Me drivers for the card from the ATI site (www.ati.com)
after which you should be able to select a resolution and colour depth to
suit your requirements. Disabling the Intel graphics chip in the bios
would remove this from the Device Manager.

Do I need to go to Dell documentation
somewhere to figure out how to disable it in the BIOS?


If unfamiliar with the bios options then yes that would be a very good
idea.
--
Mike Maltby MS-MVP



Susan wrote:

Would this clear up the problem with the Intel and the color depth
problem which is limited to 16? Do I need to go to Dell documentation
somewhere to figure out how to disable it in the BIOS?




  #13  
Old May 18th 05, 12:32 AM
Mike M
external usenet poster
 
Posts: n/a
Default

Susan,

There should I think be two settings in the bios, one that allows you to
disable the onboard graphics chip and another which allows you to choose
the primary display (on-board chip or PCI). Given that the on-board chip
is working just fine I think it would probably be easiest to simply remove
the ATI Radeon card.

Best of luck,
--
Mike Maltby MS-MVP



Susan wrote:

Bless you Mike! I found in the Dell documentation how to disable it
in the bios. What I did was to change on the Video Configuration
Menu the Primary Video Adapter to Onboard from PCI. I was able to go
to the Display and change the bit depth to 256. I now have a yellow!
on the Standard PCI Graphica Adapter but that would be the Radeon ATI
card. I then plugged the monitor into the different spot that would
use the motherboard graphics card. I think my problem is solved! I
wonder why the Radeon ATI card was installed?

It looks like I have only one choice for video card from setting in
the bios -- either the Onboard or the PCI.


  #14  
Old May 18th 05, 12:37 PM
Susan
external usenet poster
 
Posts: n/a
Default

Thank you everyone who responded because with your combined responses, you
kept me going and I think I solved the problem.
"Susan" wrote in message
...
What does an error code of 10 mean when one uses msinfo32 and highlights
Problem Devices and the
right pane shows
Device PNP Device Id
Error Code
Intel(r) 82810E Graphics Controller PCI\VEN_8086&DEV_7125&SUBSYS 10




  #15  
Old May 18th 05, 03:25 PM
Jack E Martinelli
external usenet poster
 
Posts: n/a
Default

Susan, I congratulate you and Mike on resolving this problem. It never
occurred to me that a second, PCI graphic card was installed!

You may wish to research the specs for the ATI card, or better yet, purchase
a modern, faster video card. I am sure the Intel on-board graphics system
is quite primitive now. A modern card will have much better T & L support
for DirectX 8 or 9. If such is important to you, you will be amazed at the
better graphics from such a card.
http://graphics.tomshardware.com/graphic/index.html
http://www.anandtech.com/video/

Video Card PCI 128mb
http://www.pricewatch.com/

--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"Mike M" wrote in message
...
Susan,

There should I think be two settings in the bios, one that allows you to
disable the onboard graphics chip and another which allows you to choose
the primary display (on-board chip or PCI). Given that the on-board chip
is working just fine I think it would probably be easiest to simply remove
the ATI Radeon card.

Best of luck,
--
Mike Maltby MS-MVP



Susan wrote:

Bless you Mike! I found in the Dell documentation how to disable it
in the bios. What I did was to change on the Video Configuration
Menu the Primary Video Adapter to Onboard from PCI. I was able to go
to the Display and change the bit depth to 256. I now have a yellow!
on the Standard PCI Graphica Adapter but that would be the Radeon ATI
card. I then plugged the monitor into the different spot that would
use the motherboard graphics card. I think my problem is solved! I
wonder why the Radeon ATI card was installed?

It looks like I have only one choice for video card from setting in
the bios -- either the Onboard or the PCI.




  #16  
Old May 18th 05, 06:00 PM
Susan
external usenet poster
 
Posts: n/a
Default

Jack,
Friend of my husband gave him two graphic cards for me to try. I tried to
install them into the PCI slots but the cards did not work. There were post
beep codes and some yellow and green lights for diagnostic codes and the
monitor did not display anything. Unfortunately I had no instructions or
specs for the cards so I did not know if drivers were required (are they for
PCI cards). Is there a requirement for a certain RAM, the computer only has
128 MB RAM.

I still have no idea why Radeon PCI graphics card was installed and I could
not change bit depth to greater than 16. But Dell instructions show to plug
monitor cable into slot where the Radeon card was so it is as though Dell
did not want the Intel graphics card to be used. If we had originally
bought the computer from Dell I would call and ask questions but I don't
have the option since it was given to us.

Can you tell me anything about PCI graphic cards and requirements in
general? That is what you are indicating down in your link right. It needs
128 MB. I thought some of the diagnostic codes indicated to reseat the
DIMMs which would have meant the memory chips so there was probably not
enough RAM for the graphic cards I tried. Does this make sense?

Thanks again.
Susan




"Jack E Martinelli" wrote in message
...
Susan, I congratulate you and Mike on resolving this problem. It never
occurred to me that a second, PCI graphic card was installed!

You may wish to research the specs for the ATI card, or better yet,
purchase
a modern, faster video card. I am sure the Intel on-board graphics system
is quite primitive now. A modern card will have much better T & L support
for DirectX 8 or 9. If such is important to you, you will be amazed at
the
better graphics from such a card.
http://graphics.tomshardware.com/graphic/index.html
http://www.anandtech.com/video/

Video Card PCI 128mb
http://www.pricewatch.com/

--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"Mike M" wrote in message
...
Susan,

There should I think be two settings in the bios, one that allows you to
disable the onboard graphics chip and another which allows you to choose
the primary display (on-board chip or PCI). Given that the on-board chip
is working just fine I think it would probably be easiest to simply
remove
the ATI Radeon card.

Best of luck,
--
Mike Maltby MS-MVP



Susan wrote:

Bless you Mike! I found in the Dell documentation how to disable it
in the bios. What I did was to change on the Video Configuration
Menu the Primary Video Adapter to Onboard from PCI. I was able to go
to the Display and change the bit depth to 256. I now have a yellow!
on the Standard PCI Graphica Adapter but that would be the Radeon ATI
card. I then plugged the monitor into the different spot that would
use the motherboard graphics card. I think my problem is solved! I
wonder why the Radeon ATI card was installed?

It looks like I have only one choice for video card from setting in
the bios -- either the Onboard or the PCI.






  #17  
Old May 19th 05, 09:46 AM
Jack E Martinelli
external usenet poster
 
Posts: n/a
Default

See my comments inline below:

--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"Susan" wrote in message
...
Jack,
Friend of my husband gave him two graphic cards for me to try. I tried to
install them into the PCI slots but the cards did not work. There were

post
beep codes and some yellow and green lights for diagnostic codes and the
monitor did not display anything. Unfortunately I had no instructions or
specs for the cards so I did not know if drivers were required (are they

for
PCI cards). Is there a requirement for a certain RAM, the computer only

has
128 MB RAM.


If you are using the on-board Intel Extreme Graphics video system, and you
wish to change to a PCI video card, you begin by using the Hardware wizard
to change to the plain vanilla MS VGA driver, which will only run at 640 X
480 resolution in 16 colors. When you reboot, the system will come up with
this driver running. However, at the first reboot, you want to enter the
BIOS setup program, and disable the on-board video system, which will enable
the PCI card. If I remember correctly, you have already seen these options
in your BIOS program, and know what I mean. Power down and install the PCI
video card, switching the monitor video cable to it. Now reboot to use the
new video system.

When the sytem reboots now, you will be running on the PCI video card using
plain vanilla MS drivers. Obviously, you have to switch the monitor cable
from the port on the mainboard to that on the PCI card, if you are to get a
display. Now you want to install the recent drivers for the PCI video card,
preferably the latest from the vendor of the card or the vpu chip. Today,
that almost certainly means either ATI or nVidia.
Once that is accomplished, you can change the resolution, color depth, and
refresh rate. Now all the advanced features of the video card can be
enabled. This is a good time to upgrade to DirectX 9.0x, too.

I suspect your many beeping POST codes were the result of having two enabled
video systems at once. While many modern mainboards can support both an AGP
and a PCI video card simultaneously, I suspect your m/b cannot support the
on-board and a PCI card at the same time.


So, tell us what the two available PCI video cards are, the exact model and
number and any rev. # or letters, on the board, and we can advise.



I still have no idea why Radeon PCI graphics card was installed and I

could
not change bit depth to greater than 16. But Dell instructions show to

plug
monitor cable into slot where the Radeon card was so it is as though Dell
did not want the Intel graphics card to be used. If we had originally
bought the computer from Dell I would call and ask questions but I don't
have the option since it was given to us.


The most common reason for adding a new PCI video card is to obtain far
better graphics. The Intel Extreme Graphics video will display Word
documents and Excel spreadsheets just fine, but cannot do very well with
advanced, modern games. Many modern games will not even install if such a
better video system is not detected. Even if the game will run, the actual
scenes are far cruder than can be achieved. The inadequate video system is
simply throwing away 75% or more of the possible video information, since
the video hardware cannot use/display it. A common example is Sims 2.


Can you tell me anything about PCI graphic cards and requirements in
general? That is what you are indicating down in your link right. It needs
128 MB. I thought some of the diagnostic codes indicated to reseat the
DIMMs which would have meant the memory chips so there was probably not
enough RAM for the graphic cards I tried. Does this make sense?


I think the comments above address your issues here. The modern PCI video
card will have on-board, fast memory, and will not use any of the system
memory, as the Intel Extreme Graphics video system does. The currently
installed 128 MB for the system memory is rather small for WinME, and since
memory is rather inexpensive just now, I urge adding more, at least 128 MB
more. Even more is best, i.e., 256 MB more, if funds permit. Be careful
to obtain compatible memory for such an older system, esp. if the mainboard
chipset does not support 256-bit memory.

OTH, PCI video boards can be found with 16 to 256 MB on-board. More memory
means faster and better graphics. It's a tradeoff between performance and
your wallet. Prices can run from $30 to $550. 128 MB is a middle mark,
affordable (ca. $50-100), but able to run most demanding video games quite
well.

Tom's Hardware Guide and AnandTech can answer any technical and performance
questions, once you have some specific cards in mind.

JEM
SNIP


  #18  
Old May 19th 05, 01:40 PM
Rick T
external usenet poster
 
Posts: n/a
Default

Jack E Martinelli wrote:
See my comments inline below:


the Radeon (if she gets it working) should provide reasonably good
graphics, much better than the on-board set.

There's also commonly a BIOS switch "PCI/AGP" to determind which is the
"main" graphics system (ie: the boot graphics system). It should (if
you're using only the PCI) be set to "PCI".


Rick
  #19  
Old May 19th 05, 01:59 PM
Mike M
external usenet poster
 
Posts: n/a
Default

Rick,

If you read back through the thread you will see that Susan has already
confirmed that the bios contains an option for the primary adapter to be
either onboard or PCI. I'm assuming that the mobo has no AGP slot. The
bios apparently doesn't include an option to totally disable the onboard
video chip.
--
Mike Maltby MS-MVP



Rick T wrote:

the Radeon (if she gets it working) should provide reasonably good
graphics, much better than the on-board set.

There's also commonly a BIOS switch "PCI/AGP" to determind which is
the "main" graphics system (ie: the boot graphics system). It should
(if you're using only the PCI) be set to "PCI".


  #20  
Old May 20th 05, 02:06 AM
Susan
external usenet poster
 
Posts: n/a
Default

Everything is now solved! Geek told husband about www.ati.com for Radeon
driver and I downloaded it and went back to the PCI setting. Don't know why
Dell site did not have driver for Radeon card on it when I used service tag
to search for drivers.

"Mike M" wrote in message
...
Rick,

If you read back through the thread you will see that Susan has already
confirmed that the bios contains an option for the primary adapter to be
either onboard or PCI. I'm assuming that the mobo has no AGP slot. The
bios apparently doesn't include an option to totally disable the onboard
video chip.
--
Mike Maltby MS-MVP



Rick T wrote:

the Radeon (if she gets it working) should provide reasonably good
graphics, much better than the on-board set.

There's also commonly a BIOS switch "PCI/AGP" to determind which is
the "main" graphics system (ie: the boot graphics system). It should
(if you're using only the PCI) be set to "PCI".




 




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