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HP PSC 1100/Windows 98 SE problem
My friend just got an HP PSC 1100 All in One printer. We
have been trying to install it on Windows 98 SE without much success. It's taken six attempts to actually get the printer installed, but now, it's still not recognised - it keeps telling us that there is a problem on LPT1, but the printer is plugged into a USB port. It doesn't even seem to be installing the printer properly - the HP Director icons aren't appearing and the printer won't even print the cartridge alignment page. Does anyone have any ideas please?? Thanks, Alison |
#2
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HP PSC 1100/Windows 98 SE problem
HP Server - Troubleshooting the USB Port or Device
http://h10025.www1.hp.com/ewfrf/wc/g...c=e n&lang=en -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Alison" wrote in message ... My friend just got an HP PSC 1100 All in One printer. We have been trying to install it on Windows 98 SE without much success. It's taken six attempts to actually get the printer installed, but now, it's still not recognised - it keeps telling us that there is a problem on LPT1, but the printer is plugged into a USB port. It doesn't even seem to be installing the printer properly - the HP Director icons aren't appearing and the printer won't even print the cartridge alignment page. Does anyone have any ideas please?? Thanks, Alison |
#3
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HP PSC 1100/Windows 98 SE problem
This article too
http://h20000.www2.hp.com/bizsupport...ectID=bpl11166 -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Alison" wrote in message ... My friend just got an HP PSC 1100 All in One printer. We have been trying to install it on Windows 98 SE without much success. It's taken six attempts to actually get the printer installed, but now, it's still not recognised - it keeps telling us that there is a problem on LPT1, but the printer is plugged into a USB port. It doesn't even seem to be installing the printer properly - the HP Director icons aren't appearing and the printer won't even print the cartridge alignment page. Does anyone have any ideas please?? Thanks, Alison |
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