AOL hangs, IE won't start, Can't install any software

Win98 computer recently starting hanging in AOL. Sometimes it hangs as soon
as I start it, on the signon page. Other times, I get as far was connected
and then hang when trying to access the internet. It will hang for as long
as 2-20 minutes. Then it will free up for a while, then hang again.
Internet Explorer will not launch at all. No error logs, nothing opens.
Task Manager listed IE as not responding. So I have to 'end task' to get rid
of it.
So far, I have tried the following:
1. Reinstalled AOL. Happens on both AOL 4.0 and 7.0 software- both new and
reinstalled versions.
2. Attempted to reinstall IE. After upgrade was completed, rebooted PC and
it kept crashing on startup. Had to back off the upgrade back down to the
original version.
3. Ran SCANDISK, disk defragment, checked registry, etc. Nothing appears to
be wrong with the hardware.
4. Run resource monitor. Resources average about 65% free.
5. Cannot install any new/upgraded software. I get a Page fault accessing
"log.dll". This happens for any software I try to install. I do not have a
"log.dll" anywhere on my system. I did find a reference in the system
information that there is a system hook to a window procedure from
application rundll32.exe that is hooked by log.dll. Does anyone know what
this means? Can I somehow get rid of it or restore it?
6. Spy software clean and up-to-date. Virus software is very outdated. It
could be a virus but I cannot update my Norton (see 5 above) so I can not
tell.

I'm out of ideas? Can anyone help?
THANKS!

...Virus software is very outdated. It
could be a virus but I cannot update my Norton (see 5 above) so I can not
tell.

Not good. It certainly sounds Trojan-related. Try running, in order, the
Panda and RAV free online scans (http://aumha.org/secure.php#freeav).

Enable Show Hidden Files
http://service1.symantec.com/SUPPORT...02092715262339,
reboot into Safe Mode
http://service1.symantec.com/SUPPORT...01052409420406.
In Windows Explorer, navigate to C:\Windows\System32 and delete *log.dll*.

Without rebooting, run Norton LiveUpdate repeatedly until you get the "No
further updates available" prompt. Then scan with NAV per
http://aumha.org/forum/viewtopic.php?t=5878

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

Lon wrote:
Win98 computer recently starting hanging in AOL. Sometimes it hangs as
soon
as I start it, on the signon page. Other times, I get as far was
connected
and then hang when trying to access the internet. It will hang for as
long
as 2-20 minutes. Then it will free up for a while, then hang again.
Internet Explorer will not launch at all. No error logs, nothing opens.
Task Manager listed IE as not responding. So I have to 'end task' to get
rid
of it.
So far, I have tried the following:
1. Reinstalled AOL. Happens on both AOL 4.0 and 7.0 software- both new
and
reinstalled versions.
2. Attempted to reinstall IE. After upgrade was completed, rebooted PC and
it kept crashing on startup. Had to back off the upgrade back down to the
original version.
3. Ran SCANDISK, disk defragment, checked registry, etc. Nothing appears
to
be wrong with the hardware.
4. Run resource monitor. Resources average about 65% free.
5. Cannot install any new/upgraded software. I get a Page fault accessing
"log.dll". This happens for any software I try to install. I do not have
a
"log.dll" anywhere on my system. I did find a reference in the system
information that there is a system hook to a window procedure from
application rundll32.exe that is hooked by log.dll. Does anyone know what
this means? Can I somehow get rid of it or restore it?
6. Spy software clean and up-to-date. Virus software is very outdated. It
could be a virus but I cannot update my Norton (see 5 above) so I can not
tell.

I'm out of ideas? Can anyone help?
THANKS!

Try the virus links below, the my-etrust and AVG are v.good

--
Adaware http://www.lavasoft.de
spybot http://security.kolla.de
AVG free antivirus http://www.grisoft.com
Etrust/vet/CA 12 Month free trial (till Feb 2005)
http://www.my-etrust.com/microsoft/
Etrust/Vet/CA.online Antivirus scan
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Panda online AntiVirus scan http://www.pandasoftware.com/ActiveScan/
Catalog of removal tools (1)
http://www.pandasoftware.com/download/utilities/
Catalog of removal tools (2)
http://www3.ca.com/securityadvisor/n...aspx?CID=40387
Blocking Unwanted Parasites with a Hosts file
http://mvps.org/winhelp2002/hosts.htm
links provided as a courtesy, read all instructions on the pages before use
Grateful thanks to the authors/webmasters
_
"Lon" wrote in message
...
| Win98 computer recently starting hanging in AOL. Sometimes it hangs as
soon
| as I start it, on the signon page. Other times, I get as far was
connected
| and then hang when trying to access the internet. It will hang for as
long
| as 2-20 minutes. Then it will free up for a while, then hang again.
| Internet Explorer will not launch at all. No error logs, nothing opens.
| Task Manager listed IE as not responding. So I have to 'end task' to get
rid
| of it.
| So far, I have tried the following:
| 1. Reinstalled AOL. Happens on both AOL 4.0 and 7.0 software- both new
and
| reinstalled versions.
| 2. Attempted to reinstall IE. After upgrade was completed, rebooted PC and
| it kept crashing on startup. Had to back off the upgrade back down to the
| original version.
| 3. Ran SCANDISK, disk defragment, checked registry, etc. Nothing appears
to
| be wrong with the hardware.
| 4. Run resource monitor. Resources average about 65% free.
| 5. Cannot install any new/upgraded software. I get a Page fault accessing
| "log.dll". This happens for any software I try to install. I do not have
a
| "log.dll" anywhere on my system. I did find a reference in the system
| information that there is a system hook to a window procedure from
| application rundll32.exe that is hooked by log.dll. Does anyone know what
| this means? Can I somehow get rid of it or restore it?
| 6. Spy software clean and up-to-date. Virus software is very outdated. It
| could be a virus but I cannot update my Norton (see 5 above) so I can not
| tell.
|
| I'm out of ideas? Can anyone help?
| THANKS!