delete infected files

My system was slow, i ran antivirus, it detected many viruses but couldn't
heal or delete the infected files. program advised me to delete file manually
but when i tried that most of the files were inaccessble and so couldn;t be
deleted. what to do now? thanks for help

Where are these files located? If in the C:\_RESTORE folder structure
what follows may be of interest.

There is no need to be concerned about any virus or trojan in the _RESTORE
archive as they are harmless there and will only cause problems if you
later choose to restore to a checkpoint created AFTER infection and BEFORE
you cleaned your system. Any worms, trojans and viruses in the _restore
archive will automatically be discarded in time as newer data is archived
and older files discarded. Therefore only clear the archive if you are
happy with the current state of your system and are having no problems
that might be solved by using system restore.

Moving on to how to clear the archive. There are two approaches to
resolving your problem:
Firstly try reducing the space allocated to the System Restore archive as
this could flush out these unwanted files. Do this using the slider found
at System | Performance | File System | Hard Disk and reduce the allocated
space until you flush out the unwanted files.

If that fails, reset System Resto
System | Performance | File System | Troubleshooting and check "Disable
System Restore", Apply and IMMEDIATELY reboot. This will flush you
restore folder and erase all checkpoints, then,
System | Performance | File System | Troubleshooting and uncheck "Disable
System Restore", Apply and again IMMEDIATELY reboot. This should now
automatically create a new checkpoint immediately following the restart.
Finally adjust the space allocated to the restore folder,
System | Performance | File System | Hard Disk and adjust the restore
slider to your preferred setting. A figure of 200MB is normally more
than adequate for day to day use allowing perhaps a week of checkpoints to
be available although increasing this to perhaps 400-500MB for a few days
during periods of large installs such Microsoft Office is advisable.

See MS KB 263455 - "Antivirus Tools Cannot Clean Infected Files in the
_Restore Folder" (http://support.microsoft.com?kbid=263455).
--
Mike Maltby MS-MVP



noname wrote:

My system was slow, i ran antivirus, it detected many viruses but
couldn't heal or delete the infected files. program advised me to
delete file manually but when i tried that most of the files were
inaccessble and so couldn;t be deleted. what to do now? thanks for
help