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#1
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Can't connect to my network printer
I am running a small workgroup network where a Windows 98 desktop
machine and a Windows XP laptop machine are connected to a DSL router that has a built-in or integrated switch. The windows 98 machine is providing two main resources: A shared folder and a shared printer. The printer is directly connected to the Windows 98 machine. In other words the printer is connected locally to the Windows 98 machine. The Windows 98 machine has a private IP address of 192.168.1.1 /24 and the XP laptop has a IP address of 192.168.1.2 /24. The default gateway on both machines is 192.168.1.254 /24. I can access the Internet from both machines. Furthermore, I can access the shared folder on the Windows 98 machine from my Windows XP laptop. However, my problem is that I cannot connect to the printer attached to the Windows 98 machine from my Windows XP machine. I have carried out the following steps on my Windows XP laptop in order to connect to this network printer: 1. Selected Printer and Faxes from the XP startup menu. 2. Clicked Add Printer 3. In the subsequent Add Printer Wizard, I selected the option: "A network printer or a printer attached to another computer. 4. Then I choosed the Browse option and clicked Next. 5. From here I was successfully able to browse to the printer by clicking Workgroup under Microsoft Windows Network, then double clicking the name of the remote Windows 98 machine and then clicking the name of the printer. 6. After completing this step 5, the network queue name or UNC of the printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I clicked Next. Please note that R9X3Q8 represents the name of the Windows 98 machine and LEXMARK represents the share name of the printer attached to this machine. 7. Next the Software License Agreement page appeared telling me to click Yes to accept the agreement in order to install the Lexmark Printer drivers. I accepted it and clicked Yes. 8. Then the following message was displayed: "To complete setup of this printer, please restart Windows after Add Printer installation has completed". I click OK in this message box. 9. Then this horrible error message appeared: "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server". After failing to connect to this printer using the above method, I then tried to connect to the printer from my XP laptop using another method, by double clicking on the name of the Windows 98 machine in My Network Places (i.e. the equivalent of Network Neighborhood in Windows 98). Here the shared folder and shared printer of the Windows 98 machine was displayed. I then double clicked on the Lexmark printer displayed with a pipe, and it yielded the same Software License Agreement as mentioned in step 7 above. More importantly, it displayed the same horrible error message as in step 9 above. Please note, I can successfully ping the Windows 98 machine from my Windows XP laptop. Furthermore, I can also ping the default gateway from both machines. As mentioned earlier, I can also access the shared folder on the Windows 98 machine from my XP laptop. I can print locally from the Windows 98 machine but I can't print remotely from the XP machine. It is important to note that the File and Printer sharing service for Microsoft Networks is also installed on my Windows 98 machine and both check boxes are ticked in relation to sharing my files and printer(s). However, I want to make a very important point in relation to this problem. I recently reinstalled my Windows 98 machine, and when I came around to installing the service for File and Printer sharing for Microsoft Networks, it requested me to insert the Windows 98 SE CD ROM. And when I clicked OK, it came up with the following strange message: "Version Conflict, A file being copied is older than the file currently on your computer." "It is recommended that you keep your existing file: File name vserver.vxd (VSERVER Virtual Device) Version 4.10.2224, Do you want to keep this file". Anyway, I clicked OK as recommended. As a result, there was no copy over of files from the Windows 98 CD. However, it still installed the service. As this stage I have tried almost everything to overcome this problem of not being able to print or connect to the printer attached to the Windows 98 machine from my Windows XP laptop. The most annoying thing about this matter is that I was able to print remotely from my XP laptop in the past until such time I recently reinstalled my Windows 98 machine. I think the problem or fault may hinge from the VSERVER.vxd conflict error message encountered while setting up the File and Printer service for Microsoft Networks. Perhaps, I should have clicked No and not the recommended Yes when posed with the question of keeping the existing VSERVER.vxd. On the other side, it could be a fault with the printer even though I can print locally from it. The reinstallation of Windows 98 and its drivers along with the network driver went very smoothly. I can't think of anything I did that could have caused this VSERVER.vxd conflict when installing the File & Printer service. Please note that the VSERVER conflict message only appears here when installing this File & Printer service for Microsoft Networks and no where else - not even startup. The Windows 98 machine is running very well apart from this print server issue of not allowing the XP laptop to printer from its printer. By the way, the primary network login for the Windows 98 machine in Network Properties is set at Windows login. This was the setting used in the past as well when I was able to print remotely from the XP laptop. I also tried changing the primary login to the Client for Microsoft Networks in desperation but it yielded the same network printing issue. Anyway, I do realise that the Microsoft client is more used in a domain network. To summarise, I can access the shared folder on the Windows 98 machine from my Windows XP laptop but I can't access the shared printer on the Windows 98 machine from my Windows XP laptop. As you can gather from the long description of this problem, being able to print remotely from my XP laptop means alot to me as I am a DSL Internet subscriber. Please note that the Windows 98 machine is always switched on when attempting to connect remotely to the printer. Likewise, the printer is switched on. Please note also, I'm not attempting to print remotely over the Internet as the Windows 98 and XP laptop are in the same location and in the same workgroup network in my house. The Windows XP firewall does not make any difference either to this problem as I was able to print from my XP laptop in the past when this firewall was enabled. I think the VSERVER.VXD conflict may have caused this problem or some other installation setting on my Windows 98 machine. Alternatively, there might be a small chance that some critical security Windows update or patch in either XP or 98 could have jeopardised the print sharing feature in Windows 98. I know for a fact from the printer error message described in step 9 above did not arise from an incorrectly typed printer name path as I browsed correctly to the right sharename and path. Finally, my apologies for the long painful description but I had to cover every angle in relation to this problem in order to assist peole reading this to diagnose the problem and possibly resolve it. I included this post in the Windows 98 rather than XP because I think the problem hinges from a configuration in the 98 machine. Just to note also, I'm running Windows 98 SE and XP professional operating systems. Anyway, I would really appreciate if somebody could suggest any possible resolutions to this problem as I would like to be able to print again remotely from my XP laptop via the Windows 98 machine connected to the printer. Thanks, Martin Healy |
#2
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"Martin Healy" wrote in message
... snipped I have carried out the following steps on my Windows XP laptop in order to connect to this network printer: 1. Selected Printer and Faxes from the XP startup menu. 2. Clicked Add Printer 3. In the subsequent Add Printer Wizard, I selected the option: "A network printer or a printer attached to another computer. 4. Then I choosed the Browse option and clicked Next. 5. From here I was successfully able to browse to the printer by clicking Workgroup under Microsoft Windows Network, then double clicking the name of the remote Windows 98 machine and then clicking the name of the printer. 6. After completing this step 5, the network queue name or UNC of the printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I clicked Next. Please note that R9X3Q8 represents the name of the Windows 98 machine and LEXMARK represents the share name of the printer attached to this machine. Just to be sure, the actual printer path/name displayed as \\R9X3Q8\LEXMARK and not Printer\\R9X3Q8\LEXMARK as typed above, correct? 7. Next the Software License Agreement page appeared telling me to click Yes to accept the agreement in order to install the Lexmark Printer drivers. I accepted it and clicked Yes. I believe the next window should have been to select the printer as Default or not. 8. Then the following message was displayed: "To complete setup of this printer, please restart Windows after Add Printer installation has completed". I click OK in this message box. 9. Then this horrible error message appeared: "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server". Did you double check the path/printer? Does the printer show in XP Settings Printers and Faxes as the Default? What port is it using? Right click the printer in XP, click Properties Ports tab. Does the printer show in My Network Places Entire Network Microsoft Windows Network Workgroup R9X3Q8? snipped -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://www.dts-l.org/goodpost.htm http://basconotw.mvps.org/ |
#3
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Can't connect to my network printer
"Martin Healy" wrote in message
... snipped I have carried out the following steps on my Windows XP laptop in order to connect to this network printer: 1. Selected Printer and Faxes from the XP startup menu. 2. Clicked Add Printer 3. In the subsequent Add Printer Wizard, I selected the option: "A network printer or a printer attached to another computer. 4. Then I choosed the Browse option and clicked Next. 5. From here I was successfully able to browse to the printer by clicking Workgroup under Microsoft Windows Network, then double clicking the name of the remote Windows 98 machine and then clicking the name of the printer. 6. After completing this step 5, the network queue name or UNC of the printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I clicked Next. Please note that R9X3Q8 represents the name of the Windows 98 machine and LEXMARK represents the share name of the printer attached to this machine. Just to be sure, the actual printer path/name displayed as \\R9X3Q8\LEXMARK and not Printer\\R9X3Q8\LEXMARK as typed above, correct? 7. Next the Software License Agreement page appeared telling me to click Yes to accept the agreement in order to install the Lexmark Printer drivers. I accepted it and clicked Yes. I believe the next window should have been to select the printer as Default or not. 8. Then the following message was displayed: "To complete setup of this printer, please restart Windows after Add Printer installation has completed". I click OK in this message box. 9. Then this horrible error message appeared: "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server". Did you double check the path/printer? Does the printer show in XP Settings Printers and Faxes as the Default? What port is it using? Right click the printer in XP, click Properties Ports tab. Does the printer show in My Network Places Entire Network Microsoft Windows Network Workgroup R9X3Q8? snipped -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://www.dts-l.org/goodpost.htm http://basconotw.mvps.org/ |
#4
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Another thing you might try is to install the printer drivers directly from
the LexMark CD. (I'm assuming you have one. If not down load from the LexMark site and burn to a CD?) "Martin Healy" wrote in message ... I am running a small workgroup network where a Windows 98 desktop machine and a Windows XP laptop machine are connected to a DSL router that has a built-in or integrated switch. The windows 98 machine is providing two main resources: A shared folder and a shared printer. The printer is directly connected to the Windows 98 machine. In other words the printer is connected locally to the Windows 98 machine. The Windows 98 machine has a private IP address of 192.168.1.1 /24 and the XP laptop has a IP address of 192.168.1.2 /24. The default gateway on both machines is 192.168.1.254 /24. I can access the Internet from both machines. Furthermore, I can access the shared folder on the Windows 98 machine from my Windows XP laptop. However, my problem is that I cannot connect to the printer attached to the Windows 98 machine from my Windows XP machine. I have carried out the following steps on my Windows XP laptop in order to connect to this network printer: 1. Selected Printer and Faxes from the XP startup menu. 2. Clicked Add Printer 3. In the subsequent Add Printer Wizard, I selected the option: "A network printer or a printer attached to another computer. 4. Then I choosed the Browse option and clicked Next. 5. From here I was successfully able to browse to the printer by clicking Workgroup under Microsoft Windows Network, then double clicking the name of the remote Windows 98 machine and then clicking the name of the printer. 6. After completing this step 5, the network queue name or UNC of the printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I clicked Next. Please note that R9X3Q8 represents the name of the Windows 98 machine and LEXMARK represents the share name of the printer attached to this machine. 7. Next the Software License Agreement page appeared telling me to click Yes to accept the agreement in order to install the Lexmark Printer drivers. I accepted it and clicked Yes. 8. Then the following message was displayed: "To complete setup of this printer, please restart Windows after Add Printer installation has completed". I click OK in this message box. 9. Then this horrible error message appeared: "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server". After failing to connect to this printer using the above method, I then tried to connect to the printer from my XP laptop using another method, by double clicking on the name of the Windows 98 machine in My Network Places (i.e. the equivalent of Network Neighborhood in Windows 98). Here the shared folder and shared printer of the Windows 98 machine was displayed. I then double clicked on the Lexmark printer displayed with a pipe, and it yielded the same Software License Agreement as mentioned in step 7 above. More importantly, it displayed the same horrible error message as in step 9 above. Please note, I can successfully ping the Windows 98 machine from my Windows XP laptop. Furthermore, I can also ping the default gateway from both machines. As mentioned earlier, I can also access the shared folder on the Windows 98 machine from my XP laptop. I can print locally from the Windows 98 machine but I can't print remotely from the XP machine. It is important to note that the File and Printer sharing service for Microsoft Networks is also installed on my Windows 98 machine and both check boxes are ticked in relation to sharing my files and printer(s). However, I want to make a very important point in relation to this problem. I recently reinstalled my Windows 98 machine, and when I came around to installing the service for File and Printer sharing for Microsoft Networks, it requested me to insert the Windows 98 SE CD ROM. And when I clicked OK, it came up with the following strange message: "Version Conflict, A file being copied is older than the file currently on your computer." "It is recommended that you keep your existing file: File name vserver.vxd (VSERVER Virtual Device) Version 4.10.2224, Do you want to keep this file". Anyway, I clicked OK as recommended. As a result, there was no copy over of files from the Windows 98 CD. However, it still installed the service. As this stage I have tried almost everything to overcome this problem of not being able to print or connect to the printer attached to the Windows 98 machine from my Windows XP laptop. The most annoying thing about this matter is that I was able to print remotely from my XP laptop in the past until such time I recently reinstalled my Windows 98 machine. I think the problem or fault may hinge from the VSERVER.vxd conflict error message encountered while setting up the File and Printer service for Microsoft Networks. Perhaps, I should have clicked No and not the recommended Yes when posed with the question of keeping the existing VSERVER.vxd. On the other side, it could be a fault with the printer even though I can print locally from it. The reinstallation of Windows 98 and its drivers along with the network driver went very smoothly. I can't think of anything I did that could have caused this VSERVER.vxd conflict when installing the File & Printer service. Please note that the VSERVER conflict message only appears here when installing this File & Printer service for Microsoft Networks and no where else - not even startup. The Windows 98 machine is running very well apart from this print server issue of not allowing the XP laptop to printer from its printer. By the way, the primary network login for the Windows 98 machine in Network Properties is set at Windows login. This was the setting used in the past as well when I was able to print remotely from the XP laptop. I also tried changing the primary login to the Client for Microsoft Networks in desperation but it yielded the same network printing issue. Anyway, I do realise that the Microsoft client is more used in a domain network. To summarise, I can access the shared folder on the Windows 98 machine from my Windows XP laptop but I can't access the shared printer on the Windows 98 machine from my Windows XP laptop. As you can gather from the long description of this problem, being able to print remotely from my XP laptop means alot to me as I am a DSL Internet subscriber. Please note that the Windows 98 machine is always switched on when attempting to connect remotely to the printer. Likewise, the printer is switched on. Please note also, I'm not attempting to print remotely over the Internet as the Windows 98 and XP laptop are in the same location and in the same workgroup network in my house. The Windows XP firewall does not make any difference either to this problem as I was able to print from my XP laptop in the past when this firewall was enabled. I think the VSERVER.VXD conflict may have caused this problem or some other installation setting on my Windows 98 machine. Alternatively, there might be a small chance that some critical security Windows update or patch in either XP or 98 could have jeopardised the sharing feature in Windows 98. I know for a fact from the printer error message described in step 9 above did not arise from an incorrectly typed printer name path as I browsed correctly to the right sharename and path. Finally, my apologies for the long painful description but I had to cover every angle in relation to this problem in order to assist peole reading this to diagnose the problem and possibly resolve it. I included this post in the Windows 98 rather than XP because I think the problem hinges from a configuration in the 98 machine. Just to note also, I'm running Windows 98 SE and XP professional operating systems. Anyway, I would really appreciate if somebody could suggest any possible resolutions to this problem as I would like to be able to print again remotely from my XP laptop via the Windows 98 machine connected to the printer. Thanks, Martin Healy |
#5
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Can't connect to my network printer
Another thing you might try is to install the printer drivers directly from
the LexMark CD. (I'm assuming you have one. If not down load from the LexMark site and burn to a CD?) "Martin Healy" wrote in message ... I am running a small workgroup network where a Windows 98 desktop machine and a Windows XP laptop machine are connected to a DSL router that has a built-in or integrated switch. The windows 98 machine is providing two main resources: A shared folder and a shared printer. The printer is directly connected to the Windows 98 machine. In other words the printer is connected locally to the Windows 98 machine. The Windows 98 machine has a private IP address of 192.168.1.1 /24 and the XP laptop has a IP address of 192.168.1.2 /24. The default gateway on both machines is 192.168.1.254 /24. I can access the Internet from both machines. Furthermore, I can access the shared folder on the Windows 98 machine from my Windows XP laptop. However, my problem is that I cannot connect to the printer attached to the Windows 98 machine from my Windows XP machine. I have carried out the following steps on my Windows XP laptop in order to connect to this network printer: 1. Selected Printer and Faxes from the XP startup menu. 2. Clicked Add Printer 3. In the subsequent Add Printer Wizard, I selected the option: "A network printer or a printer attached to another computer. 4. Then I choosed the Browse option and clicked Next. 5. From here I was successfully able to browse to the printer by clicking Workgroup under Microsoft Windows Network, then double clicking the name of the remote Windows 98 machine and then clicking the name of the printer. 6. After completing this step 5, the network queue name or UNC of the printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I clicked Next. Please note that R9X3Q8 represents the name of the Windows 98 machine and LEXMARK represents the share name of the printer attached to this machine. 7. Next the Software License Agreement page appeared telling me to click Yes to accept the agreement in order to install the Lexmark Printer drivers. I accepted it and clicked Yes. 8. Then the following message was displayed: "To complete setup of this printer, please restart Windows after Add Printer installation has completed". I click OK in this message box. 9. Then this horrible error message appeared: "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server". After failing to connect to this printer using the above method, I then tried to connect to the printer from my XP laptop using another method, by double clicking on the name of the Windows 98 machine in My Network Places (i.e. the equivalent of Network Neighborhood in Windows 98). Here the shared folder and shared printer of the Windows 98 machine was displayed. I then double clicked on the Lexmark printer displayed with a pipe, and it yielded the same Software License Agreement as mentioned in step 7 above. More importantly, it displayed the same horrible error message as in step 9 above. Please note, I can successfully ping the Windows 98 machine from my Windows XP laptop. Furthermore, I can also ping the default gateway from both machines. As mentioned earlier, I can also access the shared folder on the Windows 98 machine from my XP laptop. I can print locally from the Windows 98 machine but I can't print remotely from the XP machine. It is important to note that the File and Printer sharing service for Microsoft Networks is also installed on my Windows 98 machine and both check boxes are ticked in relation to sharing my files and printer(s). However, I want to make a very important point in relation to this problem. I recently reinstalled my Windows 98 machine, and when I came around to installing the service for File and Printer sharing for Microsoft Networks, it requested me to insert the Windows 98 SE CD ROM. And when I clicked OK, it came up with the following strange message: "Version Conflict, A file being copied is older than the file currently on your computer." "It is recommended that you keep your existing file: File name vserver.vxd (VSERVER Virtual Device) Version 4.10.2224, Do you want to keep this file". Anyway, I clicked OK as recommended. As a result, there was no copy over of files from the Windows 98 CD. However, it still installed the service. As this stage I have tried almost everything to overcome this problem of not being able to print or connect to the printer attached to the Windows 98 machine from my Windows XP laptop. The most annoying thing about this matter is that I was able to print remotely from my XP laptop in the past until such time I recently reinstalled my Windows 98 machine. I think the problem or fault may hinge from the VSERVER.vxd conflict error message encountered while setting up the File and Printer service for Microsoft Networks. Perhaps, I should have clicked No and not the recommended Yes when posed with the question of keeping the existing VSERVER.vxd. On the other side, it could be a fault with the printer even though I can print locally from it. The reinstallation of Windows 98 and its drivers along with the network driver went very smoothly. I can't think of anything I did that could have caused this VSERVER.vxd conflict when installing the File & Printer service. Please note that the VSERVER conflict message only appears here when installing this File & Printer service for Microsoft Networks and no where else - not even startup. The Windows 98 machine is running very well apart from this print server issue of not allowing the XP laptop to printer from its printer. By the way, the primary network login for the Windows 98 machine in Network Properties is set at Windows login. This was the setting used in the past as well when I was able to print remotely from the XP laptop. I also tried changing the primary login to the Client for Microsoft Networks in desperation but it yielded the same network printing issue. Anyway, I do realise that the Microsoft client is more used in a domain network. To summarise, I can access the shared folder on the Windows 98 machine from my Windows XP laptop but I can't access the shared printer on the Windows 98 machine from my Windows XP laptop. As you can gather from the long description of this problem, being able to print remotely from my XP laptop means alot to me as I am a DSL Internet subscriber. Please note that the Windows 98 machine is always switched on when attempting to connect remotely to the printer. Likewise, the printer is switched on. Please note also, I'm not attempting to print remotely over the Internet as the Windows 98 and XP laptop are in the same location and in the same workgroup network in my house. The Windows XP firewall does not make any difference either to this problem as I was able to print from my XP laptop in the past when this firewall was enabled. I think the VSERVER.VXD conflict may have caused this problem or some other installation setting on my Windows 98 machine. Alternatively, there might be a small chance that some critical security Windows update or patch in either XP or 98 could have jeopardised the sharing feature in Windows 98. I know for a fact from the printer error message described in step 9 above did not arise from an incorrectly typed printer name path as I browsed correctly to the right sharename and path. Finally, my apologies for the long painful description but I had to cover every angle in relation to this problem in order to assist peole reading this to diagnose the problem and possibly resolve it. I included this post in the Windows 98 rather than XP because I think the problem hinges from a configuration in the 98 machine. Just to note also, I'm running Windows 98 SE and XP professional operating systems. Anyway, I would really appreciate if somebody could suggest any possible resolutions to this problem as I would like to be able to print again remotely from my XP laptop via the Windows 98 machine connected to the printer. Thanks, Martin Healy |
#6
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Thanks for your response first of all. With regard to your clarification
question; the printer path name is displayed definitely as \\R9X3Q8\LEXMARK and not Printer\\R9X3Q8\LEXMARK. Sorry for the confusion, it is just that \\R9X3Q8\LEXMARK appears within the text box and printer appears outside the box as Printer: as normal in Print Wizard. Anyway, the queue name or path name is definitely \\R9X3Q8\LEXMARK. Besides, I also mentioned that I could browse for the shared printer on the Windows 98 machine from my XP laptop under My Network Places, Microsoft Windows Network, Workgroup, R9X3Q8 and then double clicking on the Lexmark printer which has a pipe at the end of it, signifying a network printer. Therefore, Yes the printer does show up in My Network Places Entire Network Microsoft Windows Network Workgroup R9X3Q8. The printer port setting for the shared Lexmark Printer on the Windows 98 machines shows up as LPT1: (Printer Port) in Printer Properties and the sharename is displayed as LEXMARK. Please note that (Printer Port) is actually highlighted as well and not just typed by me. Should the printer port setting read LPT1 only and not LPT1: (Printer Port). Because I can't connect to the shared printer over the LAN, the printer does not show in XP Settings Printers and Faxes. However, as mentioned already, the shared printer does show in My Network Places Entire Network Microsoft Windows Network Workgroup R9X3Q8 Lexmark. Also, if I double click on the shared printer in My Network Places, it eventually leads to the same error: "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server". This error message also occurs using the Add Printer method. With regard to you final clarification, the window referring to selecting the printer as Default or not, does not appear after Software License Agreement acceptance window. Please see steps 7 - 9 again in original message. I'm wondering did the conflict VSERVER.vxd error have anything to do with my problem when installing the File and Printer service for Microsoft Networks. This came up with this strange message after inserting the Windows 98 SE CD: "Version Conflict, A file being copied is older than the file currently on your computer." "It is recommended that you keep your existing file: File name vserver.vxd (VSERVER Virtual Device) Version 4.10.2224, Do you want to keep this file". I clicked Yes at the time. Unless of course, the blame is with my printer. However, I can print locally from my Windows 98 machine. Please note again, that I was able to print remotely from my XP laptop in the past under such time as I recently reinstalled my Windows 98 machine. I have being setting up network printers for along time now and I have never come across this problem. The problem may be due to the vserver.vxd conflict or some new recent window update security patches that were applied which has upset this printer sharing or interoperability between XP and 98. When I was installing the drivers for the Lexmark Z52 printer on my Windows 98 machine, the PC did hang or freeze temporarily during a portion of the installation, but I was still was able to proceed and complete the installation by ending a certain task (Upload Calender Notes) that wasn't responding at the time. This was a fault with Lexmark and not Microsoft. Anyway, I can print locally from my Windows 98 machine but not remotely from my XP laptop. At the end of the day, I still can't connect to the shared printer on the Windows 98 machine from my XP laptop even though I can connect to or access the shared folder on the Windows 98 machine from the Windows XP laptop. Please help me with this problem. I could install the Lemark drivers directly on the XP laptop and connect it to the printer anytime I wanted to print from the laptop but I'm not satisified with this as I want to be able to print remotely from it like in the past. It worked in the past, so I feel it should work again. Please advise me if I should redirect this problem to the Windows 98 Printing newsgroup section instead. I posted the problem here as I felt it was more of a Windows 98 networking issue. Anyway, I would appreciate any suggestions that would solve this irrating problem. Thanks, Martin Healy "Brian A." wrote: "Martin Healy" wrote in message ... snipped I have carried out the following steps on my Windows XP laptop in order to connect to this network printer: 1. Selected Printer and Faxes from the XP startup menu. 2. Clicked Add Printer 3. In the subsequent Add Printer Wizard, I selected the option: "A network printer or a printer attached to another computer. 4. Then I choosed the Browse option and clicked Next. 5. From here I was successfully able to browse to the printer by clicking Workgroup under Microsoft Windows Network, then double clicking the name of the remote Windows 98 machine and then clicking the name of the printer. 6. After completing this step 5, the network queue name or UNC of the printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I clicked Next. Please note that R9X3Q8 represents the name of the Windows 98 machine and LEXMARK represents the share name of the printer attached to this machine. Just to be sure, the actual printer path/name displayed as \\R9X3Q8\LEXMARK and not Printer\\R9X3Q8\LEXMARK as typed above, correct? 7. Next the Software License Agreement page appeared telling me to click Yes to accept the agreement in order to install the Lexmark Printer drivers. I accepted it and clicked Yes. I believe the next window should have been to select the printer as Default or not. 8. Then the following message was displayed: "To complete setup of this printer, please restart Windows after Add Printer installation has completed". I click OK in this message box. 9. Then this horrible error message appeared: "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server". Did you double check the path/printer? Does the printer show in XP Settings Printers and Faxes as the Default? What port is it using? Right click the printer in XP, click Properties Ports tab. Does the printer show in My Network Places Entire Network Microsoft Windows Network Workgroup R9X3Q8? snipped -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://www.dts-l.org/goodpost.htm http://basconotw.mvps.org/ |
#7
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Can't connect to my network printer
Thanks for your response first of all. With regard to your clarification
question; the printer path name is displayed definitely as \\R9X3Q8\LEXMARK and not Printer\\R9X3Q8\LEXMARK. Sorry for the confusion, it is just that \\R9X3Q8\LEXMARK appears within the text box and printer appears outside the box as Printer: as normal in Print Wizard. Anyway, the queue name or path name is definitely \\R9X3Q8\LEXMARK. Besides, I also mentioned that I could browse for the shared printer on the Windows 98 machine from my XP laptop under My Network Places, Microsoft Windows Network, Workgroup, R9X3Q8 and then double clicking on the Lexmark printer which has a pipe at the end of it, signifying a network printer. Therefore, Yes the printer does show up in My Network Places Entire Network Microsoft Windows Network Workgroup R9X3Q8. The printer port setting for the shared Lexmark Printer on the Windows 98 machines shows up as LPT1: (Printer Port) in Printer Properties and the sharename is displayed as LEXMARK. Please note that (Printer Port) is actually highlighted as well and not just typed by me. Should the printer port setting read LPT1 only and not LPT1: (Printer Port). Because I can't connect to the shared printer over the LAN, the printer does not show in XP Settings Printers and Faxes. However, as mentioned already, the shared printer does show in My Network Places Entire Network Microsoft Windows Network Workgroup R9X3Q8 Lexmark. Also, if I double click on the shared printer in My Network Places, it eventually leads to the same error: "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server". This error message also occurs using the Add Printer method. With regard to you final clarification, the window referring to selecting the printer as Default or not, does not appear after Software License Agreement acceptance window. Please see steps 7 - 9 again in original message. I'm wondering did the conflict VSERVER.vxd error have anything to do with my problem when installing the File and Printer service for Microsoft Networks. This came up with this strange message after inserting the Windows 98 SE CD: "Version Conflict, A file being copied is older than the file currently on your computer." "It is recommended that you keep your existing file: File name vserver.vxd (VSERVER Virtual Device) Version 4.10.2224, Do you want to keep this file". I clicked Yes at the time. Unless of course, the blame is with my printer. However, I can print locally from my Windows 98 machine. Please note again, that I was able to print remotely from my XP laptop in the past under such time as I recently reinstalled my Windows 98 machine. I have being setting up network printers for along time now and I have never come across this problem. The problem may be due to the vserver.vxd conflict or some new recent window update security patches that were applied which has upset this printer sharing or interoperability between XP and 98. When I was installing the drivers for the Lexmark Z52 printer on my Windows 98 machine, the PC did hang or freeze temporarily during a portion of the installation, but I was still was able to proceed and complete the installation by ending a certain task (Upload Calender Notes) that wasn't responding at the time. This was a fault with Lexmark and not Microsoft. Anyway, I can print locally from my Windows 98 machine but not remotely from my XP laptop. At the end of the day, I still can't connect to the shared printer on the Windows 98 machine from my XP laptop even though I can connect to or access the shared folder on the Windows 98 machine from the Windows XP laptop. Please help me with this problem. I could install the Lemark drivers directly on the XP laptop and connect it to the printer anytime I wanted to print from the laptop but I'm not satisified with this as I want to be able to print remotely from it like in the past. It worked in the past, so I feel it should work again. Please advise me if I should redirect this problem to the Windows 98 Printing newsgroup section instead. I posted the problem here as I felt it was more of a Windows 98 networking issue. Anyway, I would appreciate any suggestions that would solve this irrating problem. Thanks, Martin Healy "Brian A." wrote: "Martin Healy" wrote in message ... snipped I have carried out the following steps on my Windows XP laptop in order to connect to this network printer: 1. Selected Printer and Faxes from the XP startup menu. 2. Clicked Add Printer 3. In the subsequent Add Printer Wizard, I selected the option: "A network printer or a printer attached to another computer. 4. Then I choosed the Browse option and clicked Next. 5. From here I was successfully able to browse to the printer by clicking Workgroup under Microsoft Windows Network, then double clicking the name of the remote Windows 98 machine and then clicking the name of the printer. 6. After completing this step 5, the network queue name or UNC of the printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I clicked Next. Please note that R9X3Q8 represents the name of the Windows 98 machine and LEXMARK represents the share name of the printer attached to this machine. Just to be sure, the actual printer path/name displayed as \\R9X3Q8\LEXMARK and not Printer\\R9X3Q8\LEXMARK as typed above, correct? 7. Next the Software License Agreement page appeared telling me to click Yes to accept the agreement in order to install the Lexmark Printer drivers. I accepted it and clicked Yes. I believe the next window should have been to select the printer as Default or not. 8. Then the following message was displayed: "To complete setup of this printer, please restart Windows after Add Printer installation has completed". I click OK in this message box. 9. Then this horrible error message appeared: "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server". Did you double check the path/printer? Does the printer show in XP Settings Printers and Faxes as the Default? What port is it using? Right click the printer in XP, click Properties Ports tab. Does the printer show in My Network Places Entire Network Microsoft Windows Network Workgroup R9X3Q8? snipped -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://www.dts-l.org/goodpost.htm http://basconotw.mvps.org/ |
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"Martin Healy" wrote in message
... Thanks for your response first of all. With regard to your clarification question; the printer path name is displayed definitely as \\R9X3Q8\LEXMARK and not Printer\\R9X3Q8\LEXMARK. Sorry for the confusion, it is just that \\R9X3Q8\LEXMARK appears within the text box and printer appears outside the box as Printer: as normal in Print Wizard. Anyway, the queue name or path name is definitely \\R9X3Q8\LEXMARK. Besides, I also mentioned that I could browse for the shared printer on the Windows 98 machine from my XP laptop under My Network Places, Microsoft Windows Network, Workgroup, R9X3Q8 and then double clicking on the Lexmark printer which has a pipe at the end of it, signifying a network printer. Therefore, Yes the printer does show up in My Network Places Entire Network Microsoft Windows Network Workgroup R9X3Q8. Sorry, I misread the browse part. The printer port setting for the shared Lexmark Printer on the Windows 98 machines shows up as LPT1: (Printer Port) in Printer Properties and the sharename is displayed as LEXMARK. Please note that (Printer Port) is actually highlighted as well and not just typed by me. Should the printer port setting read LPT1 only and not LPT1: (Printer Port). It reads as it should. I don't believe it's an issue on the 98 end but on the XP end, that's where I wanted to know which port it was using. However, if you can't access the printers properties on from XP, it's a moot moment. Because I can't connect to the shared printer over the LAN, the printer does not show in XP Settings Printers and Faxes. It should show even with the 98 machine shutdown and that may be part of or where the issue is. Have you tried Adding a Printer and installing it's drivers from within print/fax? With the 98 machine shut down and opening Print/fax in XP, the printer shows and a connection is attempted. The status column will show "Opening", and then change to "Printer not found on server, unable to connect". If the 98 machine is on it will change from Opening to Ready. I'll hold off on anything further until after any results by adding a printer. The rest of your response I have kept below in the event someone else chimes in. The older posts I have snipped from this response to keep the size down. -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://www.dts-l.org/goodpost.htm http://basconotw.mvps.org/ However, as mentioned already, the shared printer does show in My Network Places Entire Network Microsoft Windows Network Workgroup R9X3Q8 Lexmark. Also, if I double click on the shared printer in My Network Places, it eventually leads to the same error: "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server". This error message also occurs using the Add Printer method. With regard to you final clarification, the window referring to selecting the printer as Default or not, does not appear after Software License Agreement acceptance window. Please see steps 7 - 9 again in original message. I'm wondering did the conflict VSERVER.vxd error have anything to do with my problem when installing the File and Printer service for Microsoft Networks. This came up with this strange message after inserting the Windows 98 SE CD: "Version Conflict, A file being copied is older than the file currently on your computer." "It is recommended that you keep your existing file: File name vserver.vxd (VSERVER Virtual Device) Version 4.10.2224, Do you want to keep this file". I clicked Yes at the time. Unless of course, the blame is with my printer. However, I can print locally from my Windows 98 machine. Please note again, that I was able to print remotely from my XP laptop in the past under such time as I recently reinstalled my Windows 98 machine. I have being setting up network printers for along time now and I have never come across this problem. The problem may be due to the vserver.vxd conflict or some new recent window update security patches that were applied which has upset this printer sharing or interoperability between XP and 98. When I was installing the drivers for the Lexmark Z52 printer on my Windows 98 machine, the PC did hang or freeze temporarily during a portion of the installation, but I was still was able to proceed and complete the installation by ending a certain task (Upload Calender Notes) that wasn't responding at the time. This was a fault with Lexmark and not Microsoft. Anyway, I can print locally from my Windows 98 machine but not remotely from my XP laptop. At the end of the day, I still can't connect to the shared printer on the Windows 98 machine from my XP laptop even though I can connect to or access the shared folder on the Windows 98 machine from the Windows XP laptop. Please help me with this problem. I could install the Lemark drivers directly on the XP laptop and connect it to the printer anytime I wanted to print from the laptop but I'm not satisified with this as I want to be able to print remotely from it like in the past. It worked in the past, so I feel it should work again. Please advise me if I should redirect this problem to the Windows 98 Printing newsgroup section instead. I posted the problem here as I felt it was more of a Windows 98 networking issue. Anyway, I would appreciate any suggestions that would solve this irrating problem. Thanks, Martin Healy |
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Can't connect to my network printer
"Martin Healy" wrote in message
... Thanks for your response first of all. With regard to your clarification question; the printer path name is displayed definitely as \\R9X3Q8\LEXMARK and not Printer\\R9X3Q8\LEXMARK. Sorry for the confusion, it is just that \\R9X3Q8\LEXMARK appears within the text box and printer appears outside the box as Printer: as normal in Print Wizard. Anyway, the queue name or path name is definitely \\R9X3Q8\LEXMARK. Besides, I also mentioned that I could browse for the shared printer on the Windows 98 machine from my XP laptop under My Network Places, Microsoft Windows Network, Workgroup, R9X3Q8 and then double clicking on the Lexmark printer which has a pipe at the end of it, signifying a network printer. Therefore, Yes the printer does show up in My Network Places Entire Network Microsoft Windows Network Workgroup R9X3Q8. Sorry, I misread the browse part. The printer port setting for the shared Lexmark Printer on the Windows 98 machines shows up as LPT1: (Printer Port) in Printer Properties and the sharename is displayed as LEXMARK. Please note that (Printer Port) is actually highlighted as well and not just typed by me. Should the printer port setting read LPT1 only and not LPT1: (Printer Port). It reads as it should. I don't believe it's an issue on the 98 end but on the XP end, that's where I wanted to know which port it was using. However, if you can't access the printers properties on from XP, it's a moot moment. Because I can't connect to the shared printer over the LAN, the printer does not show in XP Settings Printers and Faxes. It should show even with the 98 machine shutdown and that may be part of or where the issue is. Have you tried Adding a Printer and installing it's drivers from within print/fax? With the 98 machine shut down and opening Print/fax in XP, the printer shows and a connection is attempted. The status column will show "Opening", and then change to "Printer not found on server, unable to connect". If the 98 machine is on it will change from Opening to Ready. I'll hold off on anything further until after any results by adding a printer. The rest of your response I have kept below in the event someone else chimes in. The older posts I have snipped from this response to keep the size down. -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://www.dts-l.org/goodpost.htm http://basconotw.mvps.org/ However, as mentioned already, the shared printer does show in My Network Places Entire Network Microsoft Windows Network Workgroup R9X3Q8 Lexmark. Also, if I double click on the shared printer in My Network Places, it eventually leads to the same error: "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server". This error message also occurs using the Add Printer method. With regard to you final clarification, the window referring to selecting the printer as Default or not, does not appear after Software License Agreement acceptance window. Please see steps 7 - 9 again in original message. I'm wondering did the conflict VSERVER.vxd error have anything to do with my problem when installing the File and Printer service for Microsoft Networks. This came up with this strange message after inserting the Windows 98 SE CD: "Version Conflict, A file being copied is older than the file currently on your computer." "It is recommended that you keep your existing file: File name vserver.vxd (VSERVER Virtual Device) Version 4.10.2224, Do you want to keep this file". I clicked Yes at the time. Unless of course, the blame is with my printer. However, I can print locally from my Windows 98 machine. Please note again, that I was able to print remotely from my XP laptop in the past under such time as I recently reinstalled my Windows 98 machine. I have being setting up network printers for along time now and I have never come across this problem. The problem may be due to the vserver.vxd conflict or some new recent window update security patches that were applied which has upset this printer sharing or interoperability between XP and 98. When I was installing the drivers for the Lexmark Z52 printer on my Windows 98 machine, the PC did hang or freeze temporarily during a portion of the installation, but I was still was able to proceed and complete the installation by ending a certain task (Upload Calender Notes) that wasn't responding at the time. This was a fault with Lexmark and not Microsoft. Anyway, I can print locally from my Windows 98 machine but not remotely from my XP laptop. At the end of the day, I still can't connect to the shared printer on the Windows 98 machine from my XP laptop even though I can connect to or access the shared folder on the Windows 98 machine from the Windows XP laptop. Please help me with this problem. I could install the Lemark drivers directly on the XP laptop and connect it to the printer anytime I wanted to print from the laptop but I'm not satisified with this as I want to be able to print remotely from it like in the past. It worked in the past, so I feel it should work again. Please advise me if I should redirect this problem to the Windows 98 Printing newsgroup section instead. I posted the problem here as I felt it was more of a Windows 98 networking issue. Anyway, I would appreciate any suggestions that would solve this irrating problem. Thanks, Martin Healy |
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