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Word won't open files



 
 
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  #1  
Old April 25th 05, 01:04 AM
Bill&MelissaE
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Default Word won't open files

Word opens properly (so it's not that normal.dat template problem I had
before, I don't think). Once Word opens, it won't open and Word files. It
just started this problem today. When I click on a Word file to open it, the
computer just chugs and chugs, and I have to do CNTRL ALT DEL to reboot.
Then, I get back into Word, and I can save a new file, but then I can't open
that newly saved file. I did Disk Defrag, Scandisk, Disk Cleanup, ran Spybot
and Ad-Aware, and rebooted. Still the same thing. Word opens, but then it
won't open any Word file. All other programs work properly. For example,
Excel opens and then it opens an Excel file properly. So, Word is the only
program I'm having this trouble with. HELP, please! Thank you very much for
solving my problem.
  #2  
Old April 25th 05, 02:55 AM
Alan Edwards
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Try the Office group and mention your version of Word or Office.
news://msnews.microsoft.com/microsof...ic.office.misc

....Alan
--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In microsoft.public.windowsme.general, "Bill&MelissaE"
wrote:

Word opens properly (so it's not that normal.dat template problem I had
before, I don't think). Once Word opens, it won't open and Word files. It
just started this problem today. When I click on a Word file to open it, the
computer just chugs and chugs, and I have to do CNTRL ALT DEL to reboot.
Then, I get back into Word, and I can save a new file, but then I can't open
that newly saved file. I did Disk Defrag, Scandisk, Disk Cleanup, ran Spybot
and Ad-Aware, and rebooted. Still the same thing. Word opens, but then it
won't open any Word file. All other programs work properly. For example,
Excel opens and then it opens an Excel file properly. So, Word is the only
program I'm having this trouble with. HELP, please!


  #3  
Old April 25th 05, 09:07 AM
Mart
external usenet poster
 
Posts: n/a
Default

Do follow Alan's advice, but in the meantime you could try the 'Detect and
Repair' option in the Word Help Menu. - It *might* just work...

Mart


"Bill&MelissaE" wrote in message
news
Word opens properly (so it's not that normal.dat template problem I had
before, I don't think). Once Word opens, it won't open and Word files.
It
just started this problem today. When I click on a Word file to open it,
the
computer just chugs and chugs, and I have to do CNTRL ALT DEL to reboot.
Then, I get back into Word, and I can save a new file, but then I can't
open
that newly saved file. I did Disk Defrag, Scandisk, Disk Cleanup, ran
Spybot
and Ad-Aware, and rebooted. Still the same thing. Word opens, but then
it
won't open any Word file. All other programs work properly. For example,
Excel opens and then it opens an Excel file properly. So, Word is the
only
program I'm having this trouble with. HELP, please! Thank you very much
for
solving my problem.



  #4  
Old April 25th 05, 11:26 AM
Mike Cawood, HND BIT
external usenet poster
 
Posts: n/a
Default

"Bill&MelissaE" wrote in
message news
Word opens properly (so it's not that normal.dat template problem I

had
before, I don't think). Once Word opens, it won't open and Word

files. It
just started this problem today. When I click on a Word file to open

it, the
computer just chugs and chugs, and I have to do CNTRL ALT DEL to

reboot.
Then, I get back into Word, and I can save a new file, but then I

can't open
that newly saved file. I did Disk Defrag, Scandisk, Disk Cleanup, ran

Spybot
and Ad-Aware, and rebooted. Still the same thing. Word opens, but

then it
won't open any Word file. All other programs work properly. For

example,
Excel opens and then it opens an Excel file properly. So, Word is the

only
program I'm having this trouble with. HELP, please! Thank you very

much for
solving my problem.


If it only happened today, use System Restore to go back to before the
problem started.
regards Mike.

  #5  
Old April 25th 05, 11:27 AM
Mike Cawood, HND BIT
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Posts: n/a
Default

"Mike Cawood, HND BIT" wrote in message
...

If it only happened today, use System Restore to go back to before the
problem started.
regards Mike.

Or you can completely remove and re-install Word.
Regards Mike.

 




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