forgotten user password

I have an older computer running on windows 98. my young
son put a password at the initial setup stage and has now
forgotten the password. the result? we can not even get
windows started because in the bios we cannot cancel or
redo a new password because it keeps asking for the
password my son entered. my son is dyslexic and uses the
computer a lot.

i cannot access any screen except the one that gives
options for user password, supervisor id etc, and can do
nothing in this screen without the password. has my son
totally recked the system?

brenda

I recommend that you discuss this situation with tech support at the
company that made the computer. In my experience, there is a fairly
easy way to cancel that password but the manufacturers do not
advertise this possibility because, of course, if everyone knew how to
do it, there would be no point in having a password.

You might also ask tech support if there is a way to disable the
password feature. As you have discovered, there are obvious
disadvantages to allowing somone to use a password.


Bill Starbuck (MVP)

That looks like the BIOS password setting, not the
password that Windows 98 can set, because it can be
bypassed by just hitting Cancel.

To remove a BIOS setup password you usually set a jumper
on the motherboard to reset the BIOS

See he http://www.pcbuyerbeware.co.uk/BIOS.htm#battery

The instructions on the jumper to set will be in the
motherboard's manual.

You can ID the motherboard to get a manual from its
maker's site by using the free Everest Home Edition
utility from http://www.lavalys.com/.

Eric,
http://www.pcbuyerbeware.co.uk/
http://www.sharedbirthday.co.uk/


-----Original Message-----
I have an older computer running on windows 98. my young
son put a password at the initial setup stage and has now
forgotten the password. the result? we can not even get
windows started because in the bios we cannot cancel or
redo a new password because it keeps asking for the
password my son entered. my son is dyslexic and uses the
computer a lot.

i cannot access any screen except the one that gives
options for user password, supervisor id etc, and can do
nothing in this screen without the password. has my son
totally recked the system?

brenda
.

On Mon, 12 Jul 2004 05:35:47 -0700,
wrote:

I have an older computer running on windows 98. my young
son put a password at the initial setup stage and has now
forgotten the password. the result? we can not even get
windows started because in the bios we cannot cancel or
redo a new password because it keeps asking for the
password my son entered. my son is dyslexic and uses the
computer a lot.

i cannot access any screen except the one that gives
options for user password, supervisor id etc, and can do
nothing in this screen without the password. has my son
totally recked the system?

brenda

Brenda,

A local computer shop should be able to remove it quickly.

Regards,

Bill Watt
Computer Help and Information http://home.epix.net/~bwatt/