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Cannot install software
Hi!
I really like my ZIRE handheld; I can't go without it. Recently, I tried to make a backup of my Palm hanheld and I got an error message telling me that hotsync device (USB) is not working properly. I uninstalled everything and tried to reinstall it. Then I've been asked to insert my win98 SE CD and the installation stopped. I tried to reinstall the desktop software from the OEM CD again and again and again... And all I got is this message: ***WINDOWS INSTALLER This product has damaged configuration data. Contact your technical support group.*** I went on the PALM web site and downloaded the new desktop software and tried to install it but I've got another error message: ***PALM DESKTOP INSTALLER INFORMATION Error 1714. The older version of palm desktop cannot be removed. Contact your technical support group.*** Is there something wrong with the registry data? Can you help me solve this problem? I can't make a backup of my data and that makes me nervous. |
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