No Sound

I have no sound and believe that it was turned off on purpose. How do I
restore???
--
lstallings

-----Original Message-----
I have no sound and believe that it was turned off on
purpose. How do I
restore???
--
lstallings
.
Turned off as in??? Check all devices, Multimedia ect.
If they appear to be working you may need to Clean Boot.

Click Start, then open Run, Type msconfig, then click ok,
click Selective Startup, click all boxes to clear. You
will have to restart after. All should work then

Ok, I did this when computer came back up atyer shut off, still no sound and
font on screen is huge

"Nick" wrote:


-----Original Message-----
I have no sound and believe that it was turned off on
purpose. How do I
restore???
--
lstallings
.
Turned off as in??? Check all devices, Multimedia ect.
If they appear to be working you may need to Clean Boot.

Click Start, then open Run, Type msconfig, then click ok,
click Selective Startup, click all boxes to clear. You
will have to restart after. All should work then

Was it "Normal startup-- load all device drivers & software" to begin
with in MSConfig? Then, go back to that, if you haven't already. I HOPE
that gets everything back the way it was.

Here is basically all I know of audio, except you may also look at a
list of audio devices/drivers in Device Manager. If you go that way,
BETTER be sure of what you've got now, so that you may change back to
it. To see what you've got now...

(a) "Control Panel, System, Device Manager tab, Sound Video & Game
Controllers branch".
(b) D-Clk the devices under it, each in turn, for Properties.
(c) Click the Driver tab, & then click the "Update Driver button".
(d) Bolt "Display a list..", & click "Next".
What shows up in the "Models" box?
(e) Finally, bolt "Show all hardware".
What is lit up in both the left & right panes?

That is what is currently installed & active. If you choose others from
the left/right panes (& click "Next"), it will constitute an uninstall
of the old & an install of the new. Well, here is all I know...

With the computer off, un/re-plug all audio wires.

Well, try "START, Run, CDPLAYER". It is simpler than, for instance, WMP.
If you get sound there, then it's a setting in WMP, or whatever, at
fault.

(1) Is the sound muted? D-Clk the speaker icon in the Tray to see. If no
speaker is there, then "START button, Settings, Control Panel,
Multimedia", & check the box for it at bottom.

(2) "Control Panel, Add/Remove Programs, Windows Setup tab, Multimedia,
Volume Control". If it is shown as installed (checked), then uncheck it,
OK your way out, & even perhaps reboot. Then, do it all again, but this
time CHECK it.

(3) In my case, the volume control appears to be part of my audio
drivers...

When I do the following procedure, I am asked to supply drivers during
boot. I bypass the request, & end up with none. Then, I run an .exe
downloaded from Compaq, which puts them back in. Or, I go to a folder &
click a Setup.exe in there, when I want the older drivers.

The point is-- YOU may have to do it that way too. So, prepare.

(a) Boot to Safe Mode. (Enable Startup Menu at "START, Run, MSConfig,
Advanced button.)
(b) "Control Panel, System, Device Manager tab".
(c) Open the "Sound, video & game controllers" branch, & delete all
devices under it. This is meant to eliminate "ghosts" of drivers past,
which are invisible in Normal Mode.
(d) Reboot to Normal Mode.
(e) Install your Sound Drivers, if they haven't automatically been
detected.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Linda" wrote in message
news | Ok, I did this when computer came back up atyer shut off, still no
sound and
| font on screen is huge
|
| "Nick" wrote:
|
|
| -----Original Message-----
| I have no sound and believe that it was turned off on
| purpose. How do I
| restore???
| --
| lstallings
| .
| Turned off as in??? Check all devices, Multimedia ect.
| If they appear to be working you may need to Clean Boot.
|
| Click Start, then open Run, Type msconfig, then click ok,
| click Selective Startup, click all boxes to clear. You
| will have to restart after. All should work then
|

Footnote to below message: Something has also happened to the color. It's
not vibirant, sick looking might better describe it. Any
suggestions????????????

"Linda" wrote:

Ok, I did this when computer came back up atyer shut off, still no sound and
font on screen is huge

"Nick" wrote:


-----Original Message-----
I have no sound and believe that it was turned off on
purpose. How do I
restore???
--
lstallings
.
Turned off as in??? Check all devices, Multimedia ect.
If they appear to be working you may need to Clean Boot.

Click Start, then open Run, Type msconfig, then click ok,
click Selective Startup, click all boxes to clear. You
will have to restart after. All should work then

Did you go back to "Normal startup..."? Then...

http://support.microsoft.com/default...39&Product=w98
Troubleshooting Video Problems in Windows

"START, Run, MSConfig, Advanced button". If checked, then uncheck "VGA
640x480x16", & reboot.

"Control Panel, Display, Settings tab". Select as you wish from the
Colors dropdown menu & the Size slider. Really, you should need nothing
higher than "High Color (16 bit)", for speed/resource considerations.

If you move the Screen Area slider to 1024x768 there, be sure to click
the Advanced button, & select Large fonts.

Try to get your colors/size at least twice that way. If it continues to
fail, you may need to reinstall your Monitor or Display Adapter...

For the Monitor...
(1) Boot to Safe Mode
(Hold F5 as you boot or CTRL for the Startup Menu)
(2) "START, Settings, Control Panel, System, Device Manager tab"
(3) Open the Monitors branch, & Remove all entries.

Perhaps, FIRST, even in Normal Mode, note what is installed
similar to below for the Adapter. That is...
(a) D-Clk the monitor there for Properties, Driver tab.
(b) Click the Update Driver button, then "Next".
(c) Bolt "Display a list...", & click "Next".
(d) Bolt "Show all hardware".
Examine the two panes to see what is currently installed.
That is likely what you wish to end up with, after step (4).

(4) Boot to Normal Mode.

Hopefully, it will be rediscovered & installed. Then, if still
necessary, here is the rigmarole of the Display Adapter...

.......Quote..........
The first thing to do is to remove the video adapter you have
installed. Right-click on the desktop; choose "Properties" from the
drop-down menu; select "Settings;" click on the "Advanced" button; and
click on "Adapter". An adapter is a program that tells Windows how to
deal with a specific video card. Make note of the adapter that is
currently installed. Then, change the adapter to "Standard Display
Adapter (VGA)" and restart the system.

[That is: Click "Change, Next, bolt 'Display a List...', Next, bolt
'Show all hardware', scroll left pane to top, select '(Standard display
types)', select 'Standard Display Adapter (VGA)' in right pane, click
'Next'"... PCR]

This will remove the current adapter and replace it with a generic VGA
adapter that works with all video cards. You will not like VGA because
it supports only 16 colors, but the purpose of installing it is to get
rid of whatever was there before.

Next, return to the adapter screen and install an adapter that matches
your video card. This may or may not be the adapter that you are
using now. Examine the materials you received with your computer to
see if they include a CD-ROM or floppy disk that contains the correct
video adapter. Or go to the Gateway website and see if they have an
adapter for you to download. Or check the website of the company that
made your video card.

Bill Starbuck (MVP)
.......End....of quote....


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Linda" wrote in message
...
| Footnote to below message: Something has also happened to the color.
It's
| not vibirant, sick looking might better describe it. Any
| suggestions????????????
|
| "Linda" wrote:
|
| Ok, I did this when computer came back up atyer shut off, still no
sound and
| font on screen is huge
|
| "Nick" wrote:
|
|
| -----Original Message-----
| I have no sound and believe that it was turned off on
| purpose. How do I
| restore???
| --
| lstallings
| .
| Turned off as in??? Check all devices, Multimedia ect.
| If they appear to be working you may need to Clean Boot.
|
| Click Start, then open Run, Type msconfig, then click ok,
| click Selective Startup, click all boxes to clear. You
| will have to restart after. All should work then
|

Do not do as mentioned by Nick, it will not fix the sound. You should only use
msconfig for troubleshooting certain issues and once the cause is found, deal with it
in the proper manner.

Right click the speaker icon in the systray and see if it is set to mute or if the
volume slider is set to the lowest volume.
If the icon is not present:
Click Start Settings Control Panel System Device Manager.
Click the + next to Sound, Video and Game Controllers.
Is your sound device listed and if so, does it show to have any conflicts?

Also while in Control Panel:
Double click Multimedia
Under the Audio tab, does it show your sound device as the preferred device?
If not can you select it from the drop down list? Click the down arrow button on the
right of the device box.

--
Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

"Linda" wrote in message
...
I have no sound and believe that it was turned off on purpose. How do I
restore???
--
lstallings

Go back and recheck all in msconfig. That is not the proper way to deal with missing
sound as mentioned by Nick.

--
Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

"Linda" wrote in message
news
Ok, I did this when computer came back up atyer shut off, still no sound and
font on screen is huge

"Nick" wrote:


-----Original Message-----
I have no sound and believe that it was turned off on
purpose. How do I
restore???
--
lstallings
.
Turned off as in??? Check all devices, Multimedia ect.
If they appear to be working you may need to Clean Boot.

Click Start, then open Run, Type msconfig, then click ok,
click Selective Startup, click all boxes to clear. You
will have to restart after. All should work then

Yes I did normal start up. I am so frustratedddddd!
My font and color is fine now. Thank you! NO SOUND though. I have done the
Windows Trouble Shooting and think I know what the problem is. I have no clue
as to how to correct. My sound card is Ensonic AudioPCI, I thought it was
Waves. I tried to chnage to my sound card and it will not let me. I do not
know what to do!!!!!!!




"PCR" wrote:

Did you go back to "Normal startup..."? Then...

http://support.microsoft.com/default...39&Product=w98
Troubleshooting Video Problems in Windows

"START, Run, MSConfig, Advanced button". If checked, then uncheck "VGA
640x480x16", & reboot.

"Control Panel, Display, Settings tab". Select as you wish from the
Colors dropdown menu & the Size slider. Really, you should need nothing
higher than "High Color (16 bit)", for speed/resource considerations.

If you move the Screen Area slider to 1024x768 there, be sure to click
the Advanced button, & select Large fonts.

Try to get your colors/size at least twice that way. If it continues to
fail, you may need to reinstall your Monitor or Display Adapter...

For the Monitor...
(1) Boot to Safe Mode
(Hold F5 as you boot or CTRL for the Startup Menu)
(2) "START, Settings, Control Panel, System, Device Manager tab"
(3) Open the Monitors branch, & Remove all entries.

Perhaps, FIRST, even in Normal Mode, note what is installed
similar to below for the Adapter. That is...
(a) D-Clk the monitor there for Properties, Driver tab.
(b) Click the Update Driver button, then "Next".
(c) Bolt "Display a list...", & click "Next".
(d) Bolt "Show all hardware".
Examine the two panes to see what is currently installed.
That is likely what you wish to end up with, after step (4).

(4) Boot to Normal Mode.

Hopefully, it will be rediscovered & installed. Then, if still
necessary, here is the rigmarole of the Display Adapter...

.......Quote..........
The first thing to do is to remove the video adapter you have
installed. Right-click on the desktop; choose "Properties" from the
drop-down menu; select "Settings;" click on the "Advanced" button; and
click on "Adapter". An adapter is a program that tells Windows how to
deal with a specific video card. Make note of the adapter that is
currently installed. Then, change the adapter to "Standard Display
Adapter (VGA)" and restart the system.

[That is: Click "Change, Next, bolt 'Display a List...', Next, bolt
'Show all hardware', scroll left pane to top, select '(Standard display
types)', select 'Standard Display Adapter (VGA)' in right pane, click
'Next'"... PCR]

This will remove the current adapter and replace it with a generic VGA
adapter that works with all video cards. You will not like VGA because
it supports only 16 colors, but the purpose of installing it is to get
rid of whatever was there before.

Next, return to the adapter screen and install an adapter that matches
your video card. This may or may not be the adapter that you are
using now. Examine the materials you received with your computer to
see if they include a CD-ROM or floppy disk that contains the correct
video adapter. Or go to the Gateway website and see if they have an
adapter for you to download. Or check the website of the company that
made your video card.

Bill Starbuck (MVP)
.......End....of quote....


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Linda" wrote in message
...
| Footnote to below message: Something has also happened to the color.
It's
| not vibirant, sick looking might better describe it. Any
| suggestions????????????
|
| "Linda" wrote:
|
| Ok, I did this when computer came back up atyer shut off, still no
sound and
| font on screen is huge
|
| "Nick" wrote:
|
|
| -----Original Message-----
| I have no sound and believe that it was turned off on
| purpose. How do I
| restore???
| --
| lstallings
| .
| Turned off as in??? Check all devices, Multimedia ect.
| If they appear to be working you may need to Clean Boot.
|
| Click Start, then open Run, Type msconfig, then click ok,
| click Selective Startup, click all boxes to clear. You
| will have to restart after. All should work then
|

Ensoniq AudioPCI is a Creative product. You can get the drivers/software from their
support site:
For Win98SE: http://us.creative.com/support/downloads/download.asp

For Win98: http://us.creative.com/support/downloads/download.asp

Being that both links are the same they may not go to the page I copied them from. If
that is the case start he
http://us.creative.com/support/downloads/

Select SoundBlaster Others Ensoniq AudioPCI
Select All for the file type
Select your Language
Select your OS
Click GO
Download/install the drivers/software

I can't seem to find information on the downloadable install file whether it is a
self executable or a compressed file that needs to be extracted first.


--
Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

"Linda" wrote in message
...
Yes I did normal start up. I am so frustratedddddd!
My font and color is fine now. Thank you! NO SOUND though. I have done the
Windows Trouble Shooting and think I know what the problem is. I have no clue
as to how to correct. My sound card is Ensonic AudioPCI, I thought it was
Waves. I tried to chnage to my sound card and it will not let me. I do not
know what to do!!!!!!!




"PCR" wrote:

Did you go back to "Normal startup..."? Then...

http://support.microsoft.com/default...39&Product=w98
Troubleshooting Video Problems in Windows

"START, Run, MSConfig, Advanced button". If checked, then uncheck "VGA
640x480x16", & reboot.

"Control Panel, Display, Settings tab". Select as you wish from the
Colors dropdown menu & the Size slider. Really, you should need nothing
higher than "High Color (16 bit)", for speed/resource considerations.

If you move the Screen Area slider to 1024x768 there, be sure to click
the Advanced button, & select Large fonts.

Try to get your colors/size at least twice that way. If it continues to
fail, you may need to reinstall your Monitor or Display Adapter...

For the Monitor...
(1) Boot to Safe Mode
(Hold F5 as you boot or CTRL for the Startup Menu)
(2) "START, Settings, Control Panel, System, Device Manager tab"
(3) Open the Monitors branch, & Remove all entries.

Perhaps, FIRST, even in Normal Mode, note what is installed
similar to below for the Adapter. That is...
(a) D-Clk the monitor there for Properties, Driver tab.
(b) Click the Update Driver button, then "Next".
(c) Bolt "Display a list...", & click "Next".
(d) Bolt "Show all hardware".
Examine the two panes to see what is currently installed.
That is likely what you wish to end up with, after step (4).

(4) Boot to Normal Mode.

Hopefully, it will be rediscovered & installed. Then, if still
necessary, here is the rigmarole of the Display Adapter...

.......Quote..........
The first thing to do is to remove the video adapter you have
installed. Right-click on the desktop; choose "Properties" from the
drop-down menu; select "Settings;" click on the "Advanced" button; and
click on "Adapter". An adapter is a program that tells Windows how to
deal with a specific video card. Make note of the adapter that is
currently installed. Then, change the adapter to "Standard Display
Adapter (VGA)" and restart the system.

[That is: Click "Change, Next, bolt 'Display a List...', Next, bolt
'Show all hardware', scroll left pane to top, select '(Standard display
types)', select 'Standard Display Adapter (VGA)' in right pane, click
'Next'"... PCR]

This will remove the current adapter and replace it with a generic VGA
adapter that works with all video cards. You will not like VGA because
it supports only 16 colors, but the purpose of installing it is to get
rid of whatever was there before.

Next, return to the adapter screen and install an adapter that matches
your video card. This may or may not be the adapter that you are
using now. Examine the materials you received with your computer to
see if they include a CD-ROM or floppy disk that contains the correct
video adapter. Or go to the Gateway website and see if they have an
adapter for you to download. Or check the website of the company that
made your video card.

Bill Starbuck (MVP)
.......End....of quote....


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Linda" wrote in message
...
| Footnote to below message: Something has also happened to the color.
It's
| not vibirant, sick looking might better describe it. Any
| suggestions????????????
|
| "Linda" wrote:
|
| Ok, I did this when computer came back up atyer shut off, still no
sound and
| font on screen is huge
|
| "Nick" wrote:
|
|
| -----Original Message-----
| I have no sound and believe that it was turned off on
| purpose. How do I
| restore???
| --
| lstallings
| .
| Turned off as in??? Check all devices, Multimedia ect.
| If they appear to be working you may need to Clean Boot.
|
| Click Start, then open Run, Type msconfig, then click ok,
| click Selective Startup, click all boxes to clear. You
| will have to restart after. All should work then
|