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#1
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media player error during set up
I think the trouble started when I got a worm and tried very hard to
erradicate it. After much effort the worm and viruses that accompanied it were eliminated and I went to the MS updates page and installed the windows media player update. I didn't notice a problem at first but then my kids said WinMX stopped working, then the windows media player quit, kazaa stopped and pretty soon nothing worked quite right. I also kept getting trojan horse viruses like, downloader small, and others. I already use avg, i have now added spybot, cwsshredder, which i discovered through this group, and have been cleaning up "bugs" like crazy. Still the computer does not work right. Over the last weeks I have been reading posts on this group and found one that helped me to reinstall windows me when i was getting the VERX.ddl error, Thanks to Mike Maltby. Well I thought that would fix it...but...things still don't work. So, I kept reading. I went to the belarc site (thanks again to a post on this group) and discovered that there was an error in the media player Windows Media Player KB837272 (details...) WM308567 (details...) WM320920.1 (details...) Reinstall! WM828026 (details...) I click on the details and it leads me to a patch site, where I download the appropriate patch only to have it say I already have it. rebooting does not change the reinstall notice. Now I am thinking I want to uninstall ME and reinstall from the CD. However, I am scared to try, because what if things just get worse? I am not a computer whiz, I am just good at hunting and pecking and have been lucky. I only understand maybe a third of the short hand that people write and next to nothing about the functions of the registry and editing and finding the ms prompt and then getting things to work in DOS. Please someone direct me. Is it safe to uninstall ME? and then reinstall it? What else will I have to reinstall? Will this restore the media player? Is there another way to trouble shoot this? Any suggestions will be most appreciated. Tiina |
#2
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media player error during set up
KaZaa is a vehicle for spyware and adware, as well as viruses - I can only
suggest that you begin by uninstalling it, and cleaning your system fully (no-one can help you if your system is continually getting reinfected by malware) You may have a virus/spyware hijack download the Stinger from here and run it to make sure that A-V-disabling viruses are not present on your PC http://download.nai.com/products/mca...rt/stinger.exe - update your virus scanner and run a full system scan of all files. Reboot to Safe Mode and run CWShredder - to remove variants of the CoolWebSearch hijacker. http://www.merijn.org/cwschronicles.html Use CWShredder, the removal tool: http://www.merijn.org/files/cwshredder.zip http://www.merijn.org/files/CWShredder.exe http://www.spywareinfo.com/downloads...CWShredder.exe http://www.zerosrealm.com/downloads/CWShredder.zip Try BHODemon - from http://www.spywareinfo.com/downloads/bhod/ Download AdAware from www.lavasoftusa.com, install, update, and run it to remove spyware, adware, and other such nasties from your system. Once you've done that, post back, and we'll proceed from there. HTH -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Tiina" wrote in message om... I think the trouble started when I got a worm and tried very hard to erradicate it. After much effort the worm and viruses that accompanied it were eliminated and I went to the MS updates page and installed the windows media player update. I didn't notice a problem at first but then my kids said WinMX stopped working, then the windows media player quit, kazaa stopped and pretty soon nothing worked quite right. I also kept getting trojan horse viruses like, downloader small, and others. I already use avg, i have now added spybot, cwsshredder, which i discovered through this group, and have been cleaning up "bugs" like crazy. Still the computer does not work right. Over the last weeks I have been reading posts on this group and found one that helped me to reinstall windows me when i was getting the VERX.ddl error, Thanks to Mike Maltby. Well I thought that would fix it...but...things still don't work. So, I kept reading. I went to the belarc site (thanks again to a post on this group) and discovered that there was an error in the media player Windows Media Player KB837272 (details...) WM308567 (details...) WM320920.1 (details...) Reinstall! WM828026 (details...) I click on the details and it leads me to a patch site, where I download the appropriate patch only to have it say I already have it. rebooting does not change the reinstall notice. Now I am thinking I want to uninstall ME and reinstall from the CD. However, I am scared to try, because what if things just get worse? I am not a computer whiz, I am just good at hunting and pecking and have been lucky. I only understand maybe a third of the short hand that people write and next to nothing about the functions of the registry and editing and finding the ms prompt and then getting things to work in DOS. Please someone direct me. Is it safe to uninstall ME? and then reinstall it? What else will I have to reinstall? Will this restore the media player? Is there another way to trouble shoot this? Any suggestions will be most appreciated. Tiina |
#3
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media player error during set up
Okay, I have done all of the things you suggested and it looks like
it's clean. cwshredder - clean, spybot - done, stinger - clean, ad-aware - clean, AVG - clean, and scandisk - no errors. what's next? Tiina |
#4
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media player error during set up
There's also a glaring error on the page - the CD is NEVER drive D: in a
Win ME boot from floppy with CD Support - because the RamDrive gets the D: letter in preference to the CD A much better guide is available at http://www.aumha.org/win4/a/clean.htm -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Tiina" wrote in message om... Okay, I have done all of the things you suggested and it looks like it's clean. cwshredder - clean, spybot - done, stinger - clean, ad-aware - clean, AVG - clean, and scandisk - no errors. what's next? Tiina |
#5
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media player error during set up
Thank you for your reply, however, I don't know what you mean. What
error, what CD? Please help. Tiina "Noel Paton" wrote in message ... There's also a glaring error on the page - the CD is NEVER drive D: in a Win ME boot from floppy with CD Support - because the RamDrive gets the D: letter in preference to the CD A much better guide is available at http://www.aumha.org/win4/a/clean.htm -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Tiina" wrote in message om... Okay, I have done all of the things you suggested and it looks like it's clean. cwshredder - clean, spybot - done, stinger - clean, ad-aware - clean, AVG - clean, and scandisk - no errors. what's next? Tiina |
#6
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media player error during set up
Oooops! - that response somehow got tagged to the wrong thread!
Sorry - ignore it, while I go and find where it *should* have gone!! -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Tiina" wrote in message m... Thank you for your reply, however, I don't know what you mean. What error, what CD? Please help. Tiina "Noel Paton" wrote in message ... There's also a glaring error on the page - the CD is NEVER drive D: in a Win ME boot from floppy with CD Support - because the RamDrive gets the D: letter in preference to the CD A much better guide is available at http://www.aumha.org/win4/a/clean.htm -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Tiina" wrote in message om... Okay, I have done all of the things you suggested and it looks like it's clean. cwshredder - clean, spybot - done, stinger - clean, ad-aware - clean, AVG - clean, and scandisk - no errors. what's next? Tiina |
#7
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media player error during set up
Hello: What is the next step please? Tiina
"Noel Paton" wrote in message ... Oooops! - that response somehow got tagged to the wrong thread! Sorry - ignore it, while I go and find where it *should* have gone!! -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Tiina" wrote in message m... Thank you for your reply, however, I don't know what you mean. What error, what CD? Please help. Tiina "Noel Paton" wrote in message ... There's also a glaring error on the page - the CD is NEVER drive D: in a Win ME boot from floppy with CD Support - because the RamDrive gets the D: letter in preference to the CD A much better guide is available at http://www.aumha.org/win4/a/clean.htm -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Tiina" wrote in message om... Okay, I have done all of the things you suggested and it looks like it's clean. cwshredder - clean, spybot - done, stinger - clean, ad-aware - clean, AVG - clean, and scandisk - no errors. what's next? Tiina |
#8
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media player error during set up
Now we need the detailed error messages that you get when using failing
applications If KaZaa is still installed - get rid of it! -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Tiina" wrote in message om... Okay, I have done all of the things you suggested and it looks like it's clean. cwshredder - clean, spybot - done, stinger - clean, ad-aware - clean, AVG - clean, and scandisk - no errors. what's next? Tiina |
#9
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media player error during set up
When I try to use WinMx V3.31 or Windows Media Player the error is as
follows: "An internal application error has occurred". there is no other detail message. I am still owndering if a reinstallation of ME would be helpful? Thanks Tiina "Noel Paton" wrote in message ... Now we need the detailed error messages that you get when using failing applications If KaZaa is still installed - get rid of it! |
#10
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media player error during set up
WRT WMP - look here
http://www.nwlink.com/~zachd/pss/pss.html#internalapp -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Tiina" wrote in message om... When I try to use WinMx V3.31 or Windows Media Player the error is as follows: "An internal application error has occurred". there is no other detail message. I am still owndering if a reinstallation of ME would be helpful? Thanks Tiina "Noel Paton" wrote in message ... Now we need the detailed error messages that you get when using failing applications If KaZaa is still installed - get rid of it! |
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