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#1
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Trident drivers give Windows Proection Errors
I'm trying to do a favour for a neighbour whose Win98
machine was badly out of date and riddled with bad apps... Made a note of all the software; video driver was a Trident Blade 3D MVP(66) and I have found several versions on sites around the web, mainly on video- drivers.com. Every one that I have tried seems to load OK then I get a Windows Protecion Error on startup and have to uninstall the video driver in safe mode. I even found an MVP_Book.zip file (which is exactly the machine in question) which contained the modem, video and audio drivers but got the same result with both the video driver and the audio. Does anyone know a way round this issue? I cannot change the video card - it's onboard circuitry on a very small machine. Any advice appreciated. Simon |
#2
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Trident drivers give Windows Proection Errors
Check the Add/Remove software in the Control Panel to see if you can
Uninstall the video drivers there. If not, Reboot to Safe Mode. Then, Right Click My Computer on the Desktop (Properties) and open the Device Manager. Click the + sign next to Display Adapters and Delete all the entries there and reboot. If the New Hardware Wizard pops up, click Cancel and continue booting to Windows. Install the correct video drivers. Create a folder on your desktop called Video Drivers. Download the video drivers to it. Click the icon to begin the installation process. Make sure you *temporarily* disable your Anti-Virus program since it can interfere with the installation process. Reboot. Joe "Simon Brown" wrote in message ... I'm trying to do a favour for a neighbour whose Win98 machine was badly out of date and riddled with bad apps... Made a note of all the software; video driver was a Trident Blade 3D MVP(66) and I have found several versions on sites around the web, mainly on video- drivers.com. Every one that I have tried seems to load OK then I get a Windows Protecion Error on startup and have to uninstall the video driver in safe mode. I even found an MVP_Book.zip file (which is exactly the machine in question) which contained the modem, video and audio drivers but got the same result with both the video driver and the audio. Does anyone know a way round this issue? I cannot change the video card - it's onboard circuitry on a very small machine. Any advice appreciated. Simon |
#3
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Trident drivers give Windows Proection Errors
Thank you for your advice; still stuck, however.
I have removed the dispolay adapter entries according to your instructions. Cannot cancel the New Hardware Wizard. there's no Cancel button so it just runs its course. It get back to a "Standard PCI Adapter" driving a "Plug and Play Monitor". None of the Trident drivers I have works. I always end up with a "Windows Protection Error; you must restart your computer" error on restart. The adapter is definitely a Trident Blade 3D MVP4(66). Not sure where to go from here... Simon -----Original Message----- Check the Add/Remove software in the Control Panel to see if you can Uninstall the video drivers there. If not, Reboot to Safe Mode. Then, Right Click My Computer on the Desktop (Properties) and open the Device Manager. Click the + sign next to Display Adapters and Delete all the entries there and reboot. If the New Hardware Wizard pops up, click Cancel and continue booting to Windows. Install the correct video drivers. Create a folder on your desktop called Video Drivers. Download the video drivers to it. Click the icon to begin the installation process. Make sure you *temporarily* disable your Anti-Virus program since it can interfere with the installation process. Reboot. Joe "Simon Brown" wrote in message ... I'm trying to do a favour for a neighbour whose Win98 machine was badly out of date and riddled with bad apps... Made a note of all the software; video driver was a Trident Blade 3D MVP(66) and I have found several versions on sites around the web, mainly on video- drivers.com. Every one that I have tried seems to load OK then I get a Windows Protecion Error on startup and have to uninstall the video driver in safe mode. I even found an MVP_Book.zip file (which is exactly the machine in question) which contained the modem, video and audio drivers but got the same result with both the video driver and the audio. Does anyone know a way round this issue? I cannot change the video card - it's onboard circuitry on a very small machine. Any advice appreciated. Simon . |
#4
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Trident drivers give Windows Proection Errors
Reinstall the motherboard chipset drivers.
You also might want to take a look at these drivers on driverguide.com. The sign-in name is drivers and the password is all. http://list.driverguide.com/matches.php?ids[0]=37834&ids[1]=51313 Joe "Simon Brown" wrote in message ... Thank you for your advice; still stuck, however. I have removed the dispolay adapter entries according to your instructions. Cannot cancel the New Hardware Wizard. there's no Cancel button so it just runs its course. It get back to a "Standard PCI Adapter" driving a "Plug and Play Monitor". None of the Trident drivers I have works. I always end up with a "Windows Protection Error; you must restart your computer" error on restart. The adapter is definitely a Trident Blade 3D MVP4(66). Not sure where to go from here... Simon snip |
#5
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Trident drivers give Windows Proection Errors
That sounds like a configuration problem, probably associated with memory.
Check in BIOS setup whether there are settings available that may affect video operation, such as shadowing BIOS or setting video memory size or location similar. -- Jeff Richards MS MVP (DTS) "Simon Brown" wrote in message ... I'm trying to do a favour for a neighbour whose Win98 machine was badly out of date and riddled with bad apps... Made a note of all the software; video driver was a Trident Blade 3D MVP(66) and I have found several versions on sites around the web, mainly on video- drivers.com. Every one that I have tried seems to load OK then I get a Windows Protecion Error on startup and have to uninstall the video driver in safe mode. I even found an MVP_Book.zip file (which is exactly the machine in question) which contained the modem, video and audio drivers but got the same result with both the video driver and the audio. Does anyone know a way round this issue? I cannot change the video card - it's onboard circuitry on a very small machine. Any advice appreciated. Simon |
#6
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Trident drivers give Windows Proection Errors
I had a horrible feeling you'd say that!
I have the original W98 CD but not the motherboard CD; neighbour hasn't got a clue what happened to it. Thanks for the link to driverguide.com, those are actually the ones I have found to try and the MVP4(66) driver is specifically listed there, but I still get the error. I'm going to see if I can track down the motherboard chipset drivers from the web, and I'll try Jeff Richardss suggestion (thanks Jeff) to scour through the BIOS settings. The machine did have a single 32MB memory module fitted. I have replaced it with two 64MB DIMMS and, at boot-up, it reads "131xxx MB memory with 4096 shared". (Cannot remember exact numbers, hence xxx). This indicates to me that there may be a memory conflict between system and video memory. Darned it I can find it though. I'll report back. Thanks for your advice. Simon -----Original Message----- Reinstall the motherboard chipset drivers. You also might want to take a look at these drivers on driverguide.com. The sign-in name is drivers and the password is all. http://list.driverguide.com/matches.php?ids[0]=37834&ids [1]=51313 Joe "Simon Brown" wrote in message ... Thank you for your advice; still stuck, however. I have removed the dispolay adapter entries according to your instructions. Cannot cancel the New Hardware Wizard. there's no Cancel button so it just runs its course. It get back to a "Standard PCI Adapter" driving a "Plug and Play Monitor". None of the Trident drivers I have works. I always end up with a "Windows Protection Error; you must restart your computer" error on restart. The adapter is definitely a Trident Blade 3D MVP4(66). Not sure where to go from here... Simon snip . |
#7
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Trident drivers give Windows Proection Errors
You can download and run this program from MajorGeeks.com. It might be
able to determine what kind of chipset you have: AIDA32 - Enterprise System Information 3.93 http://www.majorgeeks.com/download.php?det=183 To find the Aida32 info you need to post, run the Aida32 program, and click the + sign next to Computer on the left side of your screen then click Summary. Then Right click the information on the *right* side of your screen and select Copy. You can then paste the information in Notepad or paste it directly to this newsgroup. Aida32 will tell you a lot about what's inside your PC. In addition to telling us the *Brand and Model Number* of your computer, please post back the information Aida32 reports for your: Motherboard CPU Chipset Display PCI/AGP Video Display GPU This information will assist us in finding the correct video drivers, and directing you to the video card manufacturer's website so you can download and install them. *** IMPORTANT *** Remember to tell us the *Brand and Model Number* of your computer which is printed on your PC case or is listed in the manual that came with your computer. Joe "Simon Brown" wrote in message ... I had a horrible feeling you'd say that! I have the original W98 CD but not the motherboard CD; neighbour hasn't got a clue what happened to it. Thanks for the link to driverguide.com, those are actually the ones I have found to try and the MVP4(66) driver is specifically listed there, but I still get the error. I'm going to see if I can track down the motherboard chipset drivers from the web, and I'll try Jeff Richardss suggestion (thanks Jeff) to scour through the BIOS settings. The machine did have a single 32MB memory module fitted. I have replaced it with two 64MB DIMMS and, at boot-up, it reads "131xxx MB memory with 4096 shared". (Cannot remember exact numbers, hence xxx). This indicates to me that there may be a memory conflict between system and video memory. Darned it I can find it though. I'll report back. Thanks for your advice. Simon -----Original Message----- Reinstall the motherboard chipset drivers. You also might want to take a look at these drivers on driverguide.com. The sign-in name is drivers and the password is all. http://list.driverguide.com/matches.php?ids[0]=37834&ids [1]=51313 Joe "Simon Brown" wrote in message .. . Thank you for your advice; still stuck, however. I have removed the dispolay adapter entries according to your instructions. Cannot cancel the New Hardware Wizard. there's no Cancel button so it just runs its course. It get back to a "Standard PCI Adapter" driving a "Plug and Play Monitor". None of the Trident drivers I have works. I always end up with a "Windows Protection Error; you must restart your computer" error on restart. The adapter is definitely a Trident Blade 3D MVP4(66). Not sure where to go from here... Simon snip . |
#8
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Trident drivers give Windows Proection Errors
OK, the problem is fixed, but thought I would feed back
as to how... Thank you for the link to AIDA32 but it would not run on the machine - it locked solid when the "Scanning PCI" message came up. Don't know why: I tried AIDA on my own machine and it worked perfectly, gave me masses of info and was useful. I used Belarc Advisor from Crucial.com and that gave me the info about the motherboard. It's a VIA motherboard in a Patriot Computer. I did a search in driverguide.com and found several BIOS updater apps, none of which seemed to work. Most froze for several minutes or sent the display completely wild and the original BIOS date, details etc didn't change. However, none of them wrecked the machine so I suppose I ought to be grateful! I then went back to square one. I fdisked the machine, set up W98 from scratch and then retried the VIA video drivers from the via8501_vga_412.zip file I had download. That worked: I had 1024x768 with 24-bit colour and no Protection Errors, so was off and running. I then put the DSL software on and downloaded the dozens of security patches and updates... :-) So, not sure HOW it worked, but it did and I am very grateful for the time and advice; thank you very much. Simon -----Original Message----- You can download and run this program from MajorGeeks.com. It might be able to determine what kind of chipset you have: AIDA32 - Enterprise System Information 3.93 snip This information will assist us in finding the correct video drivers, and directing you to the video card manufacturer's website so you can download and install them. *** IMPORTANT *** Remember to tell us the *Brand and Model Number* of your computer which is printed on your PC case or is listed in the manual that came with your computer. |
#9
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Trident drivers give Windows Proection Errors
You're welcome and thanks for posting back to let us know how you solved the
problem. Joe "Simon Brown" wrote in message ... OK, the problem is fixed, but thought I would feed back as to how... Thank you for the link to AIDA32 but it would not run on the machine - it locked solid when the "Scanning PCI" message came up. Don't know why: I tried AIDA on my own machine and it worked perfectly, gave me masses of info and was useful. I used Belarc Advisor from Crucial.com and that gave me the info about the motherboard. It's a VIA motherboard in a Patriot Computer. I did a search in driverguide.com and found several BIOS updater apps, none of which seemed to work. Most froze for several minutes or sent the display completely wild and the original BIOS date, details etc didn't change. However, none of them wrecked the machine so I suppose I ought to be grateful! I then went back to square one. I fdisked the machine, set up W98 from scratch and then retried the VIA video drivers from the via8501_vga_412.zip file I had download. That worked: I had 1024x768 with 24-bit colour and no Protection Errors, so was off and running. I then put the DSL software on and downloaded the dozens of security patches and updates... :-) So, not sure HOW it worked, but it did and I am very grateful for the time and advice; thank you very much. Simon snip |
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