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hotfix available ??
Installing a PCMCIA network card in my 5 yr old laptop, I
encounter a problem exactly as described in Knowledge Base article 276602. ...And, wonderful news, the article says it's a known problem and there's a hotfix resolution. ...And, not so wonderful, it says you have to call up on the phone to get it. When you call they say WinME is not supported, and if you want any more information it costs $35. The article also says (or implies) that the fee will be waived, but the phone answerers know nothing about this. Apparently, all I need is this version (or later) of this file: 29/08/2001 07:31 4.90.3004 70,539 Pci.vxd Anyone knw how? |
#2
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hotfix available ??
No charge should be made for providing the hotfix referred to in KB276602
provided that you demonstrate you are experiencing the problem described in the article and make no other technical query. In the event of a problem ask to speak to a supervisor. -- Mike Maltby MS-MVP Mike Silverstein wrote: Installing a PCMCIA network card in my 5 yr old laptop, I encounter a problem exactly as described in Knowledge Base article 276602. ..And, wonderful news, the article says it's a known problem and there's a hotfix resolution. ..And, not so wonderful, it says you have to call up on the phone to get it. When you call they say WinME is not supported, and if you want any more information it costs $35. The article also says (or implies) that the fee will be waived, but the phone answerers know nothing about this. Apparently, all I need is this version (or later) of this file: 29/08/2001 07:31 4.90.3004 70,539 Pci.vxd Anyone knw how? |
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