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Thread Tools | Display Modes |
#1
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Display and Mouse problems on start up
Every time I boot up my display is at 640x480, my colors
are set to 16 and my mouse is not visible. Tried changing the settings but they are lost when I boot up again. My mouse is visible in Safe Mode. Everything seemed ok in Device Manager. I am not set up to run VGA (video adapter looks ok). msconfig settings look ok. I don't know anything about regedit - could there be a problem in the registry? I have tried uninstalling the mouse driver software, downloading IntelliPoint 4.1 and re-installing. This didn't resolve the problem and Device Manager now shows a problem with my mouse driver which I can't fix - I suspect the underlying problem is preventing my fixing this. Any suggestions anyone? |
#2
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Display and Mouse problems on start up
Go to the manufacturers site for your video chip/adapter and download/install the
latest updated drivers per their instructions. For the mouse, start up in Safe Mode, go to Device Manager and remove any/all mouse devices, close out, reboot and Windows will redetect/reinstall. -- Brian A. Jack of all trades, Master of none. One can never truly be a master as there is always more to learn. "Lisa" wrote in message ... Every time I boot up my display is at 640x480, my colors are set to 16 and my mouse is not visible. Tried changing the settings but they are lost when I boot up again. My mouse is visible in Safe Mode. Everything seemed ok in Device Manager. I am not set up to run VGA (video adapter looks ok). msconfig settings look ok. I don't know anything about regedit - could there be a problem in the registry? I have tried uninstalling the mouse driver software, downloading IntelliPoint 4.1 and re-installing. This didn't resolve the problem and Device Manager now shows a problem with my mouse driver which I can't fix - I suspect the underlying problem is preventing my fixing this. Any suggestions anyone? |
#3
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Display and Mouse problems on start up
Thanks for your reply Brian. I did uninstall my mouse
driver and Windows did not prompt me for a new driver. I will try and remove all mouse devices in safe mode and see if I get prompted for a new device. I am unwilling to uninstall the video driver until I get the mouse going again. Will let you know what happens. -----Original Message----- Go to the manufacturers site for your video chip/adapter and download/install the latest updated drivers per their instructions. For the mouse, start up in Safe Mode, go to Device Manager and remove any/all mouse devices, close out, reboot and Windows will redetect/reinstall. -- Brian A. Jack of all trades, Master of none. One can never truly be a master as there is always more to learn. "Lisa" wrote in message ... Every time I boot up my display is at 640x480, my colors are set to 16 and my mouse is not visible. Tried changing the settings but they are lost when I boot up again. My mouse is visible in Safe Mode. Everything seemed ok in Device Manager. I am not set up to run VGA (video adapter looks ok). msconfig settings look ok. I don't know anything about regedit - could there be a problem in the registry? I have tried uninstalling the mouse driver software, downloading IntelliPoint 4.1 and re- installing. This didn't resolve the problem and Device Manager now shows a problem with my mouse driver which I can't fix - I suspect the underlying problem is preventing my fixing this. Any suggestions anyone? . |
#4
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Display and Mouse problems on start up
Do Not Uninstall the video driver before changing it to Standard VGA. Although it
can be done, problems may occur from it. -- Brian A. Jack of all trades, Master of none. One can never truly be a master as there is always more to learn. "Lisa" wrote in message ... Thanks for your reply Brian. I did uninstall my mouse driver and Windows did not prompt me for a new driver. I will try and remove all mouse devices in safe mode and see if I get prompted for a new device. I am unwilling to uninstall the video driver until I get the mouse going again. Will let you know what happens. -----Original Message----- Go to the manufacturers site for your video chip/adapter and download/install the latest updated drivers per their instructions. For the mouse, start up in Safe Mode, go to Device Manager and remove any/all mouse devices, close out, reboot and Windows will redetect/reinstall. -- Brian A. Jack of all trades, Master of none. One can never truly be a master as there is always more to learn. "Lisa" wrote in message ... Every time I boot up my display is at 640x480, my colors are set to 16 and my mouse is not visible. Tried changing the settings but they are lost when I boot up again. My mouse is visible in Safe Mode. Everything seemed ok in Device Manager. I am not set up to run VGA (video adapter looks ok). msconfig settings look ok. I don't know anything about regedit - could there be a problem in the registry? I have tried uninstalling the mouse driver software, downloading IntelliPoint 4.1 and re- installing. This didn't resolve the problem and Device Manager now shows a problem with my mouse driver which I can't fix - I suspect the underlying problem is preventing my fixing this. Any suggestions anyone? . |
#5
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Display and Mouse problems on start up
Removed all mouse devices. Shut down. Restrated.
Windows automatically installed mouse driver. Restarted. Still no mouse showing. Any more suggestions? I did notice that my system.ini file options in msconfig were some kind of code (ie. not in English). Don't know if this is normal? -----Original Message----- Do Not Uninstall the video driver before changing it to Standard VGA. Although it can be done, problems may occur from it. -- Brian A. Jack of all trades, Master of none. One can never truly be a master as there is always more to learn. "Lisa" wrote in message ... Thanks for your reply Brian. I did uninstall my mouse driver and Windows did not prompt me for a new driver. I will try and remove all mouse devices in safe mode and see if I get prompted for a new device. I am unwilling to uninstall the video driver until I get the mouse going again. Will let you know what happens. -----Original Message----- Go to the manufacturers site for your video chip/adapter and download/install the latest updated drivers per their instructions. For the mouse, start up in Safe Mode, go to Device Manager and remove any/all mouse devices, close out, reboot and Windows will redetect/reinstall. -- Brian A. Jack of all trades, Master of none. One can never truly be a master as there is always more to learn. "Lisa" wrote in message ... Every time I boot up my display is at 640x480, my colors are set to 16 and my mouse is not visible. Tried changing the settings but they are lost when I boot up again. My mouse is visible in Safe Mode. Everything seemed ok in Device Manager. I am not set up to run VGA (video adapter looks ok). msconfig settings look ok. I don't know anything about regedit - could there be a problem in the registry? I have tried uninstalling the mouse driver software, downloading IntelliPoint 4.1 and re- installing. This didn't resolve the problem and Device Manager now shows a problem with my mouse driver which I can't fix - I suspect the underlying problem is preventing my fixing this. Any suggestions anyone? . . |
#6
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Display and Mouse problems on start up
No it is not normal for the System.ini to look like jibberish.
In Normal mode, if you can, press the Windows key Up arrow key Run and press Enter, Type in sysedit and press Enter. Press the Alt+W keys to get the dropdown menu, use the Up arrow key to get to System.ini and press Enter. Does it show jibberish as well? What shows on the line Shell=Explorer.exe if you can read it? If anything is after Explorer.exe then you have a problem with a virus or other type of parasite. Delete anything after Explorer.exe after noting it down for research to identify it. Next press alt+w and select the Win.ini. Look at the lines: Load= and Run= , there should be nothing after the = with the exception of the Run line, sometimes it will have a printer notification app set to run if the ink gets low or other similar apps. If something is after either and it looks suspicious, remark out the line/s for now by typing REM press the spacebar. Press Alt+F, arrow down to Save if you made changes and press Enter, otherwise arrow down to Exit and press Enter. Post back with results. You may be able to reinstall Windows over the top to see if it helps or even extract a new System.ini, both of which I do not suggest as of yet. I would at this point suggest running a full system virus scan that is fully updated in either Safe Mode or DOS. Also check for any spyware that may have been installed: **It is pertinent to run the update for each program before running to be sure you have the latest definitions.** Download/run Cool Web Shredder from: http://www.spywareinfo.com/~merijn/downloads.html For Info on Cool Web Search Variants: http://www.spywareinfo.com/~merijn/cwschronicles.html Then download/install/run Ad-Aware to detect/rid of any other parasites/spyware that may be installed. It can be obtained free from: http://www.lavasoftusa.com/ After installing Ad-Aware, open it and click on the ref update to get the latest up-to-date ref file, then run Ad-Aware and delete everything it finds. And/or download/install/run: Spybot - Search & Destroy: http://security.kolla.de/index.php?l...&page=download Run it at it's default settings until you learn an know more about it. Spybot S&D is more of an advanced users tool and changing from the default settings can be dangerous to the novice user. Items found in the default settings that are RED can usually be safely removed. If you are unsure of a found item, do not remove it and ask for help. If you still have problems, download/run HijackThis from: http://www.merijn.org/ Do not remove anything with it until you get advice on what to remove, HJThis will list many apps that are needed along with the bad ones. Removing items listed hap-hazardly without knowing what they are can/will create a royal mess. Read the quick start here on how to create a log file that can be copied/pasted into a forum that can provide assistance on removal of unwanted pests. http://mjc1.com/mirror/hjt/#quick Then post the logs to an appropriate NG here where they specialize in spyware/hijacker removal: http://forums.spywareinfo.com/ It's also a good idea to have a HOSTS file to block bad sites, scroll to HOSTS File Manager he http://www.mvps.org/PracticallyNerded/Software.htm Another good app is SpywareBlaster which stops the badboys before they even get a chance to install: http://www.javacoolsoftware.com/spywareblaster.html -- Brian A. Jack of all trades, Master of none. One can never truly be a master as there is always more to learn. "Lisa" wrote in message ... Removed all mouse devices. Shut down. Restrated. Windows automatically installed mouse driver. Restarted. Still no mouse showing. Any more suggestions? I did notice that my system.ini file options in msconfig were some kind of code (ie. not in English). Don't know if this is normal? -----Original Message----- Do Not Uninstall the video driver before changing it to Standard VGA. Although it can be done, problems may occur from it. -- Brian A. Jack of all trades, Master of none. One can never truly be a master as there is always more to learn. "Lisa" wrote in message ... Thanks for your reply Brian. I did uninstall my mouse driver and Windows did not prompt me for a new driver. I will try and remove all mouse devices in safe mode and see if I get prompted for a new device. I am unwilling to uninstall the video driver until I get the mouse going again. Will let you know what happens. -----Original Message----- Go to the manufacturers site for your video chip/adapter and download/install the latest updated drivers per their instructions. For the mouse, start up in Safe Mode, go to Device Manager and remove any/all mouse devices, close out, reboot and Windows will redetect/reinstall. -- Brian A. Jack of all trades, Master of none. One can never truly be a master as there is always more to learn. "Lisa" wrote in message ... Every time I boot up my display is at 640x480, my colors are set to 16 and my mouse is not visible. Tried changing the settings but they are lost when I boot up again. My mouse is visible in Safe Mode. Everything seemed ok in Device Manager. I am not set up to run VGA (video adapter looks ok). msconfig settings look ok. I don't know anything about regedit - could there be a problem in the registry? I have tried uninstalling the mouse driver software, downloading IntelliPoint 4.1 and re- installing. This didn't resolve the problem and Device Manager now shows a problem with my mouse driver which I can't fix - I suspect the underlying problem is preventing my fixing this. Any suggestions anyone? . . |
#7
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Display and Mouse problems on start up
Will try what you suggest later. I do have Ad Aware, but
need an updated file. Also some McAffee (I think) anti virus software. I also have Zone Alarm running all the time. I managed to get my mouse back last night by not running System.ini (using msconfig). Also noticed that the sounds came back (which I hadn't noticed were missing!). Still only 16 colours and low screen res though. -----Original Message----- No it is not normal for the System.ini to look like jibberish. In Normal mode, if you can, press the Windows key Up arrow key Run and press Enter, Type in sysedit and press Enter. Press the Alt+W keys to get the dropdown menu, use the Up arrow key to get to System.ini and press Enter. Does it show jibberish as well? What shows on the line Shell=Explorer.exe if you can read it? If anything is after Explorer.exe then you have a problem with a virus or other type of parasite. Delete anything after Explorer.exe after noting it down for research to identify it. Next press alt+w and select the Win.ini. Look at the lines: Load= and Run= , there should be nothing after the = with the exception of the Run line, sometimes it will have a printer notification app set to run if the ink gets low or other similar apps. If something is after either and it looks suspicious, remark out the line/s for now by typing REM press the spacebar. Press Alt+F, arrow down to Save if you made changes and press Enter, otherwise arrow down to Exit and press Enter. Post back with results. You may be able to reinstall Windows over the top to see if it helps or even extract a new System.ini, both of which I do not suggest as of yet. I would at this point suggest running a full system virus scan that is fully updated in either Safe Mode or DOS. Also check for any spyware that may have been installed: **It is pertinent to run the update for each program before running to be sure you have the latest definitions.** Download/run Cool Web Shredder from: http://www.spywareinfo.com/~merijn/downloads.html For Info on Cool Web Search Variants: http://www.spywareinfo.com/~merijn/cwschronicles.html Then download/install/run Ad-Aware to detect/rid of any other parasites/spyware that may be installed. It can be obtained free from: http://www.lavasoftusa.com/ After installing Ad-Aware, open it and click on the ref update to get the latest up-to-date ref file, then run Ad-Aware and delete everything it finds. And/or download/install/run: Spybot - Search & Destroy: http://security.kolla.de/index.php?l...&page=download Run it at it's default settings until you learn an know more about it. Spybot S&D is more of an advanced users tool and changing from the default settings can be dangerous to the novice user. Items found in the default settings that are RED can usually be safely removed. If you are unsure of a found item, do not remove it and ask for help. If you still have problems, download/run HijackThis from: http://www.merijn.org/ Do not remove anything with it until you get advice on what to remove, HJThis will list many apps that are needed along with the bad ones. Removing items listed hap-hazardly without knowing what they are can/will create a royal mess. Read the quick start here on how to create a log file that can be copied/pasted into a forum that can provide assistance on removal of unwanted pests. http://mjc1.com/mirror/hjt/#quick Then post the logs to an appropriate NG here where they specialize in spyware/hijacker removal: http://forums.spywareinfo.com/ It's also a good idea to have a HOSTS file to block bad sites, scroll to HOSTS File Manager he http://www.mvps.org/PracticallyNerded/Software.htm Another good app is SpywareBlaster which stops the badboys before they even get a chance to install: http://www.javacoolsoftware.com/spywareblaster.html -- Brian A. Jack of all trades, Master of none. One can never truly be a master as there is always more to learn. "Lisa" wrote in message ... Removed all mouse devices. Shut down. Restrated. Windows automatically installed mouse driver. Restarted. Still no mouse showing. Any more suggestions? I did notice that my system.ini file options in msconfig were some kind of code (ie. not in English). Don't know if this is normal? -----Original Message----- Do Not Uninstall the video driver before changing it to Standard VGA. Although it can be done, problems may occur from it. -- Brian A. Jack of all trades, Master of none. One can never truly be a master as there is always more to learn. "Lisa" wrote in message ... Thanks for your reply Brian. I did uninstall my mouse driver and Windows did not prompt me for a new driver. I will try and remove all mouse devices in safe mode and see if I get prompted for a new device. I am unwilling to uninstall the video driver until I get the mouse going again. Will let you know what happens. -----Original Message----- Go to the manufacturers site for your video chip/adapter and download/install the latest updated drivers per their instructions. For the mouse, start up in Safe Mode, go to Device Manager and remove any/all mouse devices, close out, reboot and Windows will redetect/reinstall. -- Brian A. Jack of all trades, Master of none. One can never truly be a master as there is always more to learn. "Lisa" wrote in message ... Every time I boot up my display is at 640x480, my colors are set to 16 and my mouse is not visible. Tried changing the settings but they are lost when I boot up again. My mouse is visible in Safe Mode. Everything seemed ok in Device Manager. I am not set up to run VGA (video adapter looks ok). msconfig settings look ok. I don't know anything about regedit - could there be a problem in the registry? I have tried uninstalling the mouse driver software, downloading IntelliPoint 4.1 and re- installing. This didn't resolve the problem and Device Manager now shows a problem with my mouse driver which I can't fix - I suspect the underlying problem is preventing my fixing this. Any suggestions anyone? . . . |
#8
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Display and Mouse problems on start up
Lisa wrote in message ... Will try what you suggest later. I do have Ad Aware, but need an updated file. Also some McAffee (I think) anti virus software. I also have Zone Alarm running all the time. I managed to get my mouse back last night by not running System.ini (using msconfig). Also noticed that the sounds came back (which I hadn't noticed were missing!). Still only 16 colours and low screen res though. The last issue can be resolved by installing the drivers for your video card. Based on the information that you have provided, the mouse and sound problems reported by you (and MANY others) would seem to be related to the settings in SYSTEM.INI Please click Start, then Run, type SYSTEM.INI and press the Enter key to open the file with Notepad. Then click on Edit and choose "Select All", then right-click and select Copy. Then paste the copied information into a reply to this post. We can then look at it to figure out what the problems are. |
#9
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Display and Mouse problems on start up
I am at work now so will Post my System.ini file when I
get home. Update from yesterdays activities: I now have a mouse (when I do not run my system.ini file on start up - though every time I log in the buttons are reversed (I can change this after logging in). In my system.ini file I have *DisplayFallback=0 after shell=Explorer.exe in the top section. There are other sections below, with [Diplay] at the bottom - with nothing under it. If I remove *DisplayFallback=0 it is added next time I log on. There is a note at the top of the system.ini file stating that the file is not actually run, it's the system.t(something - I can't remember) that is run. This looks like compiled code when I open it in notepad. I also updated and ran ad-aware and cwshredder and stinger (though I couldn't find an update connection for this) with no suspect files being detected. -----Original Message----- Lisa wrote in message ... Will try what you suggest later. I do have Ad Aware, but need an updated file. Also some McAffee (I think) anti virus software. I also have Zone Alarm running all the time. I managed to get my mouse back last night by not running System.ini (using msconfig). Also noticed that the sounds came back (which I hadn't noticed were missing!). Still only 16 colours and low screen res though. The last issue can be resolved by installing the drivers for your video card. Based on the information that you have provided, the mouse and sound problems reported by you (and MANY others) would seem to be related to the settings in SYSTEM.INI Please click Start, then Run, type SYSTEM.INI and press the Enter key to open the file with Notepad. Then click on Edit and choose "Select All", then right-click and select Copy. Then paste the copied information into a reply to this post. We can then look at it to figure out what the problems are. . |
#10
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Display and Mouse problems on start up
Lisa wrote in message ... I am at work now so will Post my System.ini file when I get home. This will help you to determine what the settings should be. Microsoft Knowledge Base Article - 140441 Creating a New System.ini File Without Third-Party Drivers http://support.microsoft.com/default...b;EN-US;140441 Update from yesterdays activities: I now have a mouse (when I do not run my system.ini file on start up - though every time I log in the buttons are reversed (I can change this after logging in). In my system.ini file I have *DisplayFallback=0 after shell=Explorer.exe in the top section. There are other sections below, with [Diplay] at the bottom - with nothing under it. If I remove *DisplayFallback=0 it is added next time I log on. There is a note at the top of the system.ini file stating that the file is not actually run, it's the system.t(something - I can't remember) that is run. This looks like compiled code when I open it in notepad. I also updated and ran ad-aware and cwshredder and stinger (though I couldn't find an update connection for this) with no suspect files being detected. -----Original Message----- Lisa wrote in message ... Will try what you suggest later. I do have Ad Aware, but need an updated file. Also some McAffee (I think) anti virus software. I also have Zone Alarm running all the time. I managed to get my mouse back last night by not running System.ini (using msconfig). Also noticed that the sounds came back (which I hadn't noticed were missing!). Still only 16 colours and low screen res though. The last issue can be resolved by installing the drivers for your video card. Based on the information that you have provided, the mouse and sound problems reported by you (and MANY others) would seem to be related to the settings in SYSTEM.INI Please click Start, then Run, type SYSTEM.INI and press the Enter key to open the file with Notepad. Then click on Edit and choose "Select All", then right-click and select Copy. Then paste the copied information into a reply to this post. We can then look at it to figure out what the problems are. . |
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