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98 SE booting issue
Hi have a laptop with 98se on it. Boots perfectly in safe mode, but wont
boot in normal mode- gets half way and hangs. is there a log file that i can use to try and establish what is causing the problem. Also any other ideas how to resolve - gratefully appreciated thanks Alex |
#2
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98 SE booting issue
"APH" wrote:
Hi have a laptop with 98se on it. Boots perfectly in safe mode, but wont boot in normal mode- gets half way and hangs. is there a log file that i can use to try and establish what is causing the problem. Also any other ideas how to resolve - gratefully appreciated thanks Alex Boot the computer and bring up the Startup Menu. Select the "Logged - Bootlog.txt" option. When it hangs up restart it and boot it into Safe Mode. On a working computer download the free Bootlog Anlyzer from http://www.vision4.dial.pipex.com/ , unzip it, and copy the BLA.EXE file to a 3.5 inch diskette. Insert the diskette into the laptop and run BLA.EXE The file you want to examine will be named BOOTLOG.PRV There will also be a BOOTLOG.TXT file but that will a log created when you rebooted into Safe Mode. Scroll down the BOOTLOG.PRV file and look at the last 10 lines or so in the file. That will show you what was being loaded, or attempting to be loaded, when the hangup occurred. You might also want to look at what is displayed when you select the "Show delays" option. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca "The reason computer chips are so small is computers don't eat much." |
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